NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
135 reportsClear category filter30,000 miles · Sep 29, 2005
Electrical SystemEngine And Engine CoolingEquipment
DT: THE CONSUMER OWNS A 1998 DODGE CARAVAN. SERPENTINE BELT FAILED FIVE TIMES. WHEN THIS OCCURRED THERE WAS A LOSS OF POWER STEERING AS WELL AS THE CHARGING OF THE BATTERY. THIS ONLY HAPPENED IN WET OR RAINY CONDITIONS. THE CONSUMER TOOK VEHICLE TO A DEALER, WHO SAID THEY COULD AGAIN REPLACE THE SERPENTINE BELT, BUT IT WO…
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DT: THE CONSUMER OWNS A 1998 DODGE CARAVAN. SERPENTINE BELT FAILED FIVE TIMES. WHEN THIS OCCURRED THERE WAS A LOSS OF POWER STEERING AS WELL AS THE CHARGING OF THE BATTERY. THIS ONLY HAPPENED IN WET OR RAINY CONDITIONS. THE CONSUMER TOOK VEHICLE TO A DEALER, WHO SAID THEY COULD AGAIN REPLACE THE SERPENTINE BELT, BUT IT WOULD FAIL AGAIN IN WET CONDITIONS OR RAINY WEATHER. THERE WAS NO GUARANTEE. THE LAST TRIP TO THE DEALER RESULTED IN THE REPLACEMENT OF THE SERPENTINE BELT. NO ACCIDENT OR INJURY WAS REPORTED. THE CONSUMER CONTACTED THE MANUFACTURER AND FILED A COMPLAINT ALSO. THE LOCAL DEALER SAID NOTHING COULD BE DONE ABOUT. *AK UPDATED 02/07/06. *JB
NHTSA ODI #10138130
Mileage unknown · Jun 6, 2005
Engine And Engine Cooling
DT: THE CONSUMER IS HAVING PROBLEMS WITH HIS SERPENTINE BELT. HE STATES THAT THE BELT KEEPS COMING OFF OF THE PULLEYS CAUSING HIS VAN TO OVER HEAT AND LOOSE STEERING. *TT
NHTSA ODI #10124364
Mileage unknown · Jun 1, 2005
Engine And Engine Cooling
CONSUMER STATES: HAVE PUT ON 3 SERPENTINE BELTS, AND IS GETTING READY TO PUT ON 4TH SERPENTINE BELT. HAD THE VEHICLE LESS THAN A YEAR. *AK
NHTSA ODI #10123772
Mileage unknown · May 26, 2005
Engine And Engine Cooling
DT: THE CONTACT OWNED A 1998 DODGE CARAVAN. SHE STATED THAT THE TIMING BELT KEPT COMING OFF. DEALER SAID THEY HAD NUMEROUS SIMILAR COMPLAINTS, AND THEY DO HAVE A TSB, BUT IT HAS NOT BEEN MADE A RECALL YET.*AK
NHTSA ODI #10122231
135,000 miles · May 6, 2005
Air BagsEngine And Engine CoolingEquipment
DT: AIR CONDITIONING LIGHT IS BLINKING; ENGINE CHECK AND AIR BAG LIGHT IS ON, NOTHING ON THE DASH (SPEEDOMETER ETC) DOES NOT WORK. DOOR LOCKS DO NOT WORK; IT'S LIKE IT ALL WENT OUT AT ONCE.*AK
NHTSA ODI #10120105
72,000 miles · Mar 14, 2005
Engine And Engine Cooling
WHILE MY WIFE AND DAUGHTER WERE DRIVING, THE TIMING BELT ON HER 1998 DODGE CARAVAN (2.4 L)BROKE. THE CAR IMMEDIATELY DIED IN THE MIDDLE OF THE STREET CREATING A VERY HAZARDOUS SITUATION FOR MY FAMILY. LOOKING AT THE RECOMMENDED MAINTENACE ON THIS CAR I NOTED THAT THERE IS NO RECOMMENDED MAINTENANCE FOR THE TIMING BELT UNT…
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WHILE MY WIFE AND DAUGHTER WERE DRIVING, THE TIMING BELT ON HER 1998 DODGE CARAVAN (2.4 L)BROKE. THE CAR IMMEDIATELY DIED IN THE MIDDLE OF THE STREET CREATING A VERY HAZARDOUS SITUATION FOR MY FAMILY. LOOKING AT THE RECOMMENDED MAINTENACE ON THIS CAR I NOTED THAT THERE IS NO RECOMMENDED MAINTENANCE FOR THE TIMING BELT UNTIL 120,000 MILES. THUS, SINCE THE CAR ONLY HAD 72,000 MILES, THIS BELT BROKE FAR EARLIER THAN IT SHOULD HAVE. I FEEL THAT THIS SHOULD NOT HAVE OCCURRED. SINCE THIS CAN CREATE A VERY HAZARDOUS/DANGEROUS SITUATION IF IT OCCURS ON A BUSY STREET OR ON A FREEWAY, DODGE SHOULD DETERMINE WHETHER THIS IS BECOMING A COMMON PROBLEM WITH THIS CAR AND IF SO WHETHER IT SHOULD NOTIFY OWNERS THAT THE BELT SHOULD BE EXAMINED FAR EARLIER THAN AT 120,000 MILES OR IF THE CAR SHOULD BE RECALLED AND THE TIMING BELT REPLACED.*AK
NHTSA ODI #10114048
40,000 miles · Nov 17, 2004
Engine And Engine Cooling
THE SERPENTINE BELT CONTINUED TO BREAK OFF. THE OWNER HAS TAKEN THE VEHICLE TO THE DEALER WHO CONTINUED TO REPLACE THE BELT. PLEASE PROVIDE FURTHER DETAILS. *JB *TC
NHTSA ODI #10097212
Mileage unknown · Nov 5, 2004
Engine And Engine CoolingSteeringSuspension
EXPERIENCE LOST OF ENGINE POWER AND STEERING. BOLTS BROKEN AND REPLACE GASKETS. LOST STEERING WHILE DRIVING. *BF THE FRONT END APPEARED TO BE MUCH LOWER THAN USUAL AND THE BELT WAS HANGING BELOW THE CHASSIS. *SC
NHTSA ODI #10101144
77,000 miles · Oct 26, 2004
Engine And Engine Cooling
CONSUMER STATED HALF OF THE ENGINE HAD TO BE REPLACED BECAUSE THE VEHICLE FAILED THE EMISSION TEST. AS A RESULT, OIL BURNED EXCESSIVELY. *AKI
NHTSA ODI #10097693
92,661 miles · Sep 27, 2004
Engine And Engine Cooling
THE ENGINE APPEARED TO CONTINUE RUNNING ONE DAY AFTER A SHORT RUN TO THE GROCERY STORE. I WENT TO MY MECHANIC AND HE DIAGNOSED THE PROBLEM AS MY RADIATOR FAN. FURTHER, HE FOUND THE ITEM WAS A RECALL PROBLEM AND SUGGESTED I TAKE THE VAN TO THE DEALER. I DID THE FOLLOWING DAY, THEY RESEARCHED AND STATED IT WAS NOT A RECALL ITEM …
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THE ENGINE APPEARED TO CONTINUE RUNNING ONE DAY AFTER A SHORT RUN TO THE GROCERY STORE. I WENT TO MY MECHANIC AND HE DIAGNOSED THE PROBLEM AS MY RADIATOR FAN. FURTHER, HE FOUND THE ITEM WAS A RECALL PROBLEM AND SUGGESTED I TAKE THE VAN TO THE DEALER. I DID THE FOLLOWING DAY, THEY RESEARCHED AND STATED IT WAS NOT A RECALL ITEM ALTHOUGH MY MECHANIC HAD GIVEN ME THE MEMO INDICATING IT WAS ON RECALL. IN ORDER TO AVOID HURTING THE ENGINE, I AUTHORIZED THE DEALER TO MAKE THE REPAIR WITH PLANS TO FILE A COMPLAINT FOR REIMBURSEMENT AT A LATER DATE.*AK
NHTSA ODI #10093190
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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