NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
68 reportsClear category filter130,000 miles · Sep 29, 2009
Electrical System
TL*THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT THE GAUGES ON THE INSTRUMENTAL PANEL ARE INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE ENTIRE INSTRUMENT CONTROL PANEL NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE AN…
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TL*THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THAT THE GAUGES ON THE INSTRUMENTAL PANEL ARE INOPERATIVE. THE VEHICLE WAS TAKEN TO THE DEALER AND A TECHNICIAN CONCLUDED THAT THE ENTIRE INSTRUMENT CONTROL PANEL NEEDED TO BE REPLACED. NO REPAIRS WERE MADE. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 130,000.
NHTSA ODI #10285658
Mileage unknown · Jun 12, 2008
Electrical System
THE INSTRUMENT PANEL KEEPS GOING DEAD, NO GAUGE READINGS AT ALL. THE ABS LIGHT COMES ON AND THE GAS,TEMP, SPEEDOMETER,MILEAGE AND GEAR LIGHTS DON'T WORK, THEY JUST GO OUT. SO YOU HAVE NO IDEA WHAT YOUR SPEED IS WHICH CAN CAUSE AN ACCIDENT. THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED AND WE HAVE CHECKED ALL THE CONNECTIONS…
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THE INSTRUMENT PANEL KEEPS GOING DEAD, NO GAUGE READINGS AT ALL. THE ABS LIGHT COMES ON AND THE GAS,TEMP, SPEEDOMETER,MILEAGE AND GEAR LIGHTS DON'T WORK, THEY JUST GO OUT. SO YOU HAVE NO IDEA WHAT YOUR SPEED IS WHICH CAN CAUSE AN ACCIDENT. THIS IS NOT THE FIRST TIME THAT THIS HAS HAPPENED AND WE HAVE CHECKED ALL THE CONNECTIONS. I HAVE ALSO HEARD FROM SEVERAL OTHER PEOPLE THAT OWN CARAVANS AND OTHER MODELS THAT IT HAS HAPPENED TO THEM AS WELL. I HAVE ALREADY HAD TO REPLACE MY TRANSMISSION BECAUSE I WAS LEFT STRANDED WITH NO NOTICE AT ALL. I LOVE MY CARAVAN WHAT I DON'T LOVE IS ALL THE ISSUES THAT I HAVE BEEN HAVING WITH IT. YEAH, IT MIGHT BE 10 YEARS OLD BUT I HAVE ONLY OWNED IT FOR 5 MONTHS AND IF I HAD KNOWN THAT THESE THINGS WERE KNOWN TO HAPPEN TO THE CARAVANS I WOULD NOT HAVE PURCHASED IT. *TR
NHTSA ODI #10230878
220,000 miles · Jul 9, 2007
Electrical System
DASHBOARD DISPLAY INCLUDING SPEEDOMETER, TACHOMETER, AND FUEL GAUGE SUDDENLY STOPPED WORKING. *AK
NHTSA ODI #10195654
Mileage unknown · Dec 26, 2006
Electrical System
98 DODGE CARAVAN, PURCHASED FROM DEALERSHIP: SECURITY SYSTEM LOCKS UP AND WILL NOT ALLOW THE CAR TO START. I WAS INFORMED BY AN OLDER MECHANIC THAT THIS PROBLEM WAS COMMON TO ALL DODGES WITH SECURITY SYSTEMS BUILT SINCE 91. IF THIS IS SO COMMON WHY HAVE THEY NOT FIXED THE PROBLEM AT THE SOURCE? I TOOK MY VAN IN TO THE DEALERSH…
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98 DODGE CARAVAN, PURCHASED FROM DEALERSHIP: SECURITY SYSTEM LOCKS UP AND WILL NOT ALLOW THE CAR TO START. I WAS INFORMED BY AN OLDER MECHANIC THAT THIS PROBLEM WAS COMMON TO ALL DODGES WITH SECURITY SYSTEMS BUILT SINCE 91. IF THIS IS SO COMMON WHY HAVE THEY NOT FIXED THE PROBLEM AT THE SOURCE? I TOOK MY VAN IN TO THE DEALERSHIP FOR SOME MINOR BODYWORK, WHEN I WENT TO PICK IT UP, IT WOULD NOT START. THEY TORE IT APART FOR TWO DAYS AND BASICALLY SAID, "GOSH, I DON'T KNOW WHAT'S WRONG." I HAVE BEEN LEFT STRANDED (15 MINUTES TO 5 HOURS) ABOUT 15 TIMES SINCE I PURCHASED THE VEHICLE. IN MY JOB I TRANSPORT DISABLED CLIENTS SO THIS IS A SERIOUS PROBLEM. *NM
NHTSA ODI #10177023
65,400 miles · Jun 17, 2006
Electrical System
I HAVE A 1998 DODGE CARAVAN THAT THE GAUGES DO NOT REGISTER OCTOBER OF LAST YEAR, THE LIGHTS, HORN, TURN SIGNALS AND ACCESSORIES STILL WORK, ON THE CAUTION PANEL THE ABS LIGHT STAYS ON, THE DODGE DEALER(OZARK, ALABAMA) HAS REPLACED THE VEHICLE COMPUTER, AND ELECTRICAL BLOCK UNDER THE HOOD IT WORKS FOR ABOUT TWO MONTHS THEN GO D…
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I HAVE A 1998 DODGE CARAVAN THAT THE GAUGES DO NOT REGISTER OCTOBER OF LAST YEAR, THE LIGHTS, HORN, TURN SIGNALS AND ACCESSORIES STILL WORK, ON THE CAUTION PANEL THE ABS LIGHT STAYS ON, THE DODGE DEALER(OZARK, ALABAMA) HAS REPLACED THE VEHICLE COMPUTER, AND ELECTRICAL BLOCK UNDER THE HOOD IT WORKS FOR ABOUT TWO MONTHS THEN GO DEAD AGAIN. *NM
NHTSA ODI #10160076
Mileage unknown · Dec 20, 2005
Electrical System
DT: THE CONTACT STATED THE REAR WINDSHIELD WIPER FAILED TO OPERATE . HE WAS TOLD BY THE DEALERSHIP THE BODY CONTROL MODULE WAS DEFECTIVE. HE CONTACTED THE MANUFACTURER; THEY SAID THE WARRANTY EXPIRED. NO REPAIRS HAVE BEEN MADE. *AK
NHTSA ODI #10145711
90,000 miles · Oct 18, 2005
Electrical SystemService Brakes, Hydraulic
DT: THE CONTACT STATE THAT 1998 DODGE CARAVAN WAS HAVING AN INTERMITTENT PROBLEM WITH STARTING AND STOPPING. THE PROBLEM OCCURRED ON AND OFF FOR ABOUT TWO YEARS. THE VEHICLE HAS BEEN TO THE DEALERSHIP, THEY HAVE SEEN THE PROBLEM, BUT COULD NOT DUPLICATE IT. ALSO, THE VEHICLE HAS BEEN TO AN INDEPENDENT REPAIR SHOP, AND THEY COUL…
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DT: THE CONTACT STATE THAT 1998 DODGE CARAVAN WAS HAVING AN INTERMITTENT PROBLEM WITH STARTING AND STOPPING. THE PROBLEM OCCURRED ON AND OFF FOR ABOUT TWO YEARS. THE VEHICLE HAS BEEN TO THE DEALERSHIP, THEY HAVE SEEN THE PROBLEM, BUT COULD NOT DUPLICATE IT. ALSO, THE VEHICLE HAS BEEN TO AN INDEPENDENT REPAIR SHOP, AND THEY COULD NOT FIX THE PROBLEM EITHER. THE VEHICLE ONLY DID THIS WHEN THE CONTACT ATTEMPTED TO START IT. THIS HAPPENED EVERY DAY. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOUR OR FIVE TIMES. *AK UPDATED 11/29/2005 - *NM
NHTSA ODI #10140090
30,000 miles · Sep 29, 2005
Electrical SystemEngine And Engine CoolingEquipment
DT: THE CONSUMER OWNS A 1998 DODGE CARAVAN. SERPENTINE BELT FAILED FIVE TIMES. WHEN THIS OCCURRED THERE WAS A LOSS OF POWER STEERING AS WELL AS THE CHARGING OF THE BATTERY. THIS ONLY HAPPENED IN WET OR RAINY CONDITIONS. THE CONSUMER TOOK VEHICLE TO A DEALER, WHO SAID THEY COULD AGAIN REPLACE THE SERPENTINE BELT, BUT IT WO…
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DT: THE CONSUMER OWNS A 1998 DODGE CARAVAN. SERPENTINE BELT FAILED FIVE TIMES. WHEN THIS OCCURRED THERE WAS A LOSS OF POWER STEERING AS WELL AS THE CHARGING OF THE BATTERY. THIS ONLY HAPPENED IN WET OR RAINY CONDITIONS. THE CONSUMER TOOK VEHICLE TO A DEALER, WHO SAID THEY COULD AGAIN REPLACE THE SERPENTINE BELT, BUT IT WOULD FAIL AGAIN IN WET CONDITIONS OR RAINY WEATHER. THERE WAS NO GUARANTEE. THE LAST TRIP TO THE DEALER RESULTED IN THE REPLACEMENT OF THE SERPENTINE BELT. NO ACCIDENT OR INJURY WAS REPORTED. THE CONSUMER CONTACTED THE MANUFACTURER AND FILED A COMPLAINT ALSO. THE LOCAL DEALER SAID NOTHING COULD BE DONE ABOUT. *AK UPDATED 02/07/06. *JB
NHTSA ODI #10138130
66,700 miles · Sep 29, 2005
Electrical System
DT: CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THE INSTRUMENT CLUSTER FAILED. THE CONSUMER STATED THAT THE MILEAGE AND THE GASOLINE INDICATORS WERE NOT WORKING SO ONE CANNOT SEE IF VEHICLE IS RUNNING LOW ON FUEL. THE SERVICE DEALER STATED HE WOULD HAVE TO REPLACE THE ENTIRE DASHBOARD TO REPAIR THE PROBLEM. IT…
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DT: CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATED THE INSTRUMENT CLUSTER FAILED. THE CONSUMER STATED THAT THE MILEAGE AND THE GASOLINE INDICATORS WERE NOT WORKING SO ONE CANNOT SEE IF VEHICLE IS RUNNING LOW ON FUEL. THE SERVICE DEALER STATED HE WOULD HAVE TO REPLACE THE ENTIRE DASHBOARD TO REPAIR THE PROBLEM. IT WILL HAVE TO BE REPLACED AT THE CONSUMER'S EXPENSE. THE MANUFACTURER STATED THEY WOULD NOT COVER IT BECAUSE OF THE YEAR OF THE VEHICLE. *AK *JB
NHTSA ODI #10135442
Mileage unknown · May 31, 2005
Electrical System
DT: THE CONTACT OWNS A 1998 DODGE CARAVAN. THE CONTACT STATES THAT HORN WON'T BLOW. THIS ALMOST CAUSED SEVERAL ACCIDENTS, AND ALMOST CAUSED HIM TO HIT ONE PERSON. HE HAS HAD THE HORN REPLACED SEVERAL TIMES, BUT PROBLEM RECURRED. *AK
NHTSA ODI #10123678
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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