Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 113 of 714 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Air Bags. Review the 152 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 133 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 123 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
43 crash reports36 fire reports39 injury reports
What owners actually said
714 reports
Mileage unknown · Oct 29, 2001
Service Brakes, Hydraulic
DURING THE TIME OF THE JUNE '01 FAILURE I DIDN'T REALIZE THERE WAS A PROBLEM. MY FAMILY AND I HAD JUST ENTERED A LOCAL ROADWAY WHEN A DEER CROSSED IN FRONT OF US. I APPLIED THE BRAKES AND IT WAS LIKE STEPPING ON A ROCK. I WAS UNABLE TO DEPRESS THE BRAKE. THE BRAKES HAD JUST WORKED FINE AS WE ENTERED THE HIGHWAY AND THEY WORK…
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DURING THE TIME OF THE JUNE '01 FAILURE I DIDN'T REALIZE THERE WAS A PROBLEM. MY FAMILY AND I HAD JUST ENTERED A LOCAL ROADWAY WHEN A DEER CROSSED IN FRONT OF US. I APPLIED THE BRAKES AND IT WAS LIKE STEPPING ON A ROCK. I WAS UNABLE TO DEPRESS THE BRAKE. THE BRAKES HAD JUST WORKED FINE AS WE ENTERED THE HIGHWAY AND THEY WORK FINE AFTER THIS INCIDENT. I HAD NEVER HAD ANYTHING LIKE THIS HAPPEN PREVIOUSLY. NOR DID I REALIZE AT THE TIME THIS WAS GOING TO BE A REOCCURING PROBLEM. ON OCTOBER 6, '01 I WAS TRAVELING ALONG A RESIDENTIAL ROADWAY WHEN A CAR STOPPED IN FRONT OF ME I WAS TRAVELING AT A SAFE DISTANCE AND GOING APPROX 45MPH. I SHOULD HAVE HAD PLENTY OF TIME TO STOP. HOWEVER, I ONCE AGAIN WAS UNABLE TO STOP MY VAN NO MATTER HOW HARD I STOOD ON THE PEDAL! I BARELY MISSED OTHER VEHICLES ON THE ROAD, CROSSED OVER A SIDEWALK AND HIT A HOUSE THAT LINED THE ROAD. I ENDED UP IN AN EMPTY LOT BESIDE THE HOUSE I HAD HIT. MY SON SUFFERED BRUISING ON HIS UPPER LEGS FROM BEING BOUNCED AROUND AND I SUFFERED A CUT HAND AND CONTINUE TO HAVE TROUBLE WITH MY BACK. I AM SO ANGRY THAT MY CHILDREN 8 AND 1, AS WELL AS MYSELF WERE PUT IN DANGER BECAUSE OF AN AUTOMOBILE MANUFACTURER NOT TAKING THE RESPONSIBLE POSITION IN NOTIFYING THE MILLIONS OF PEOPLE WHO OWN THEIR PRODUCT OF A POTENTIAL BRAKING PROBLEM. I JUST HOPE A FAMILY ISN'T KILLED BEFORE CHRYSLER/DODGE WAKES UP TO THE FACT THAT THEY ARE MANUFACTURING AN INFERIOR PRODUCT THAT COULD KILL FAMILIES. I AM EXTREMELY UPSET THAT I WAS NOT AWARE OF SUCH A BRAKING PROBLEM WITH THIS VEHICLE THAT I USE TO TRANSPORT MY CHILDREN. PLEASE HELP!!!!!!!!
NHTSA ODI #753870
Mileage unknown · Oct 24, 2001
Air BagsElectrical SystemVehicle Speed Control
AIR BAG LIGHT ON INSTRUMENT PANEL HAS BEEN ILLUMINATING/ HORN DOES NOT FUNCTION WHEN NEEDED, AND CRUISE CONTROL FAILS TO OPERATE. DEALERSHIP HAS EXAMINED VEHICLE, AND DETERMINED THAT CLOCK SPRING ASSEMBLY IN STEERING COLUMN HAS FAILED, AND HAS TO BE REPLACED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
NHTSA ODI #898158
Mileage unknown · Oct 23, 2001
Air BagsElectrical SystemVehicle Speed Control
INFORMED THAT CLOCK WORK MECHANISM IS DEFECTIVE UNDER STEERING WHEEL COVER, THIS CONTROLS THE AIRBAG,CRUISE CONTROL AND HORN. TOLD BY DEALERSHIP THIS WAS A COMMON PROBLEM AND WAS NOT COVERED UNDER EXTENDED WARRANTY.*AK
NHTSA ODI #753575
Mileage unknown · Oct 4, 2001
Power Train
MY TRANMISSION HAS GONE 4 TIMES THE FIRST TIME WAS 3 DAYS AFTER PURCHASE AND PROBLEMS CONTINUE. *AK
NHTSA ODI #752906
Mileage unknown · Sep 27, 2001
Vehicle Speed ControlCrashInjury
CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND CAME TO A OFF RAMP, HE STOPPED AT T STOP SIGN AND MADE RIGHT TURN INTO TRAFFIC. ROARED AND SURGED INTO TRAFFIC. HAD FOOT ON BRAKES, AND THE VEHICLE CONTINUED TO GO. HAD TO SHUT VEHICLE OFF. DEALERSHIP WAS AWARE OF THE PROBLEM. IN FIRST INCIDENT VEHICLE RAN INTO A TREE. …
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CONSUMER WAS TRAVELING 65MPH ON HIGHWAY AND CAME TO A OFF RAMP, HE STOPPED AT T STOP SIGN AND MADE RIGHT TURN INTO TRAFFIC. ROARED AND SURGED INTO TRAFFIC. HAD FOOT ON BRAKES, AND THE VEHICLE CONTINUED TO GO. HAD TO SHUT VEHICLE OFF. DEALERSHIP WAS AWARE OF THE PROBLEM. IN FIRST INCIDENT VEHICLE RAN INTO A TREE. THERE WERE INJURIES. *AK
NHTSA ODI #896994
Mileage unknown · Sep 25, 2001
Engine And Engine Cooling
COOLANT IS LEAKING BETWEEN THE CYLINDER AND THE ENGINE BLOCK. COOLANT IS LEAKING ONTO THE GROUND. CONSUMER HAS YET TO CONTACT DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ODI #896796
Mileage unknown · Sep 24, 2001
Power Train
WHILE DRIVING TRANSMISSION LOCKED UP, PREVENTING VEHICLE FROM OPERATING UNDER NORMAL CONDITIONS. VEHICLE SLOWLY LOST POWER, AND NEALRY SHUT COMPLETELY DOWN. PLEASE GIVE ANY FURTHER DETAILS.*AK
NHTSA ODI #896696
Mileage unknown · Sep 23, 2001
Air BagsElectrical SystemExterior Lighting
THE AIRBAG WARNING LIGHT CAME ON. AT THE SAME TIME, THE HORN AND THE CRUISE CONTROL CEASED TO FUNCTION. IN ADDITION, THE WIPERS COME ON AT RANDOM, BUT ESPECIALLY UPON USING TURN SIGNALS (WIPER CONTROLS ARE INCORPORATED INTO THE TURN SIGNAL LEVER).*AK
NHTSA ODI #752486
Mileage unknown · Sep 21, 2001
Air Bags
AIRBAG LIGHT CAME ON AND HORN STOPPED WORKING. DEALER WAS REPLACING CLOCK SPRING ASSEMBLY.*AK THE CONSUMER STATES THAT THIS VEHICLE HAS THE SAME DEFECT AS THE OTHER MODELS ON RECALL BUT THIS VEHICLE IS NOT RECALLED. *YH
NHTSA ODI #896656
Mileage unknown · Sep 17, 2001
Air Bags
WHILE TRAVELING AT 5 TO 10 MPH CONSUMER RAN OVER A ROCK IN ROAD AND DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DEPLOYED. CONSUMER FEELS THESE AIRBAGS SHOULD NOT HAVE DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7
PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
1997 Dodge Caravan Problems, Complaints & Recalls | Skip That Year
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