NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
714 reports11,475 miles · Mar 11, 2004
Engine And Engine CoolingEquipmentPower Train
WHILE DRIVING OVER WATER PUDDLES CONSUMER NOTICED THE SERPENTINE BELT FROZE, CAUSING STEERING WHEEL TO LOCK UP. *AK THE POWER STEERING HAD BECOME INOPERATIVE, THE GEARS WOULD SLIP WHEN SHIFTED, THE WATER PUMP LEAKED, THE BELT TENSIONER FELL APART, THE CONSUMER WOULD LOSE THE STEERING WHEN DRIVING THROUGH A PUDDLE OF WATER,…
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WHILE DRIVING OVER WATER PUDDLES CONSUMER NOTICED THE SERPENTINE BELT FROZE, CAUSING STEERING WHEEL TO LOCK UP. *AK THE POWER STEERING HAD BECOME INOPERATIVE, THE GEARS WOULD SLIP WHEN SHIFTED, THE WATER PUMP LEAKED, THE BELT TENSIONER FELL APART, THE CONSUMER WOULD LOSE THE STEERING WHEN DRIVING THROUGH A PUDDLE OF WATER,THE A/C DID NOT BLOW COOL AIR DUE TO A LEAKING EVAPORATOR, AND THE BELT TENSIONER WOULD STICK AND MAKE NOISES WHEN DRIVING THROUGH WATER. *SC *JB
NHTSA ODI #10057730
137,054 miles · Feb 26, 2004
Engine And Engine CoolingInjury
CONSUMER WAS INJURED WHEN HER VEHICLE SLID INTO A DITCH AFTER THE SERPENTINE BELT AND OTHER PARTS FELL TO THE GROUND. *PH *JB
NHTSA ODI #10061134
87,940 miles · Feb 24, 2004
Suspension
DAIMLER CHRYSLER CORP. WON'T REIMBURSE FOR REPLACEMENT OF CLOCKSPRING BECAUSE REPAIR WASN'T DONE FROM A DAIMLER CHRYSLER DEALERSHIP. (NAR) *LA
NHTSA ODI #10059890
Mileage unknown · Feb 4, 2004
Engine And Engine CoolingEquipmentLatches/locks/linkages
WE BOUGHT THIS VAN ONE YEAR AGO AND SO FAR WE HAD TO REPLACE BOTH OXYGEN SENSOR, SPEED SENSOR, HEAD GASKET, WATER PUMP, THE TRANSMISSION IS SLIPPING, DOORS LOCK AND UNLOCK WHENEVER THEY WANT NOT JUST THE 16 MPH THING, BALL JOINTS ARE CLUNKING, THE CD PLAYER QUIT AND THEN SOON AFTER FM RADIO ONLY AM WORKS. *AK
NHTSA ODI #10056554
137,000 miles · Feb 3, 2004
Air BagsSteering
I OWN A 1997 DODGE CARAVAN, WITH APPROX 139,000 MILES ON IT. I JUST READ IN THE BIRMINGHAM NEWS ABOUT THE NHTSA INVESTIGATING DAIMLER-CHRYSLER'S 1998-1999 DODGE CARAVANS/CHRYSLER TOWN & COUNTRYS/PLYMOUTH VOYAGERS. THE ARTICLE STATES THE VANS HAD A DEFECT WITH THE STEERING WHEEL/AIRBAG. MINE IS DOING THIS EXACT THING. ABOUT…
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I OWN A 1997 DODGE CARAVAN, WITH APPROX 139,000 MILES ON IT. I JUST READ IN THE BIRMINGHAM NEWS ABOUT THE NHTSA INVESTIGATING DAIMLER-CHRYSLER'S 1998-1999 DODGE CARAVANS/CHRYSLER TOWN & COUNTRYS/PLYMOUTH VOYAGERS. THE ARTICLE STATES THE VANS HAD A DEFECT WITH THE STEERING WHEEL/AIRBAG. MINE IS DOING THIS EXACT THING. ABOUT A MONTH AGO, THE AIRBAG WARNING LIGHT CAME ON, AND THE HORN AND CRUISE CONTROL QUIT WORKING. PLEASE INCLUDE THE 1997 MODEL YEARS IN THE INVESTIGATION.*AK
NHTSA ODI #10056446
90,190 miles · Jan 22, 2004
Service Brakes, Hydraulic
VEHICLE RECALLED FOR ANTI-LOCK BRAKES. *PH THE BRAKE LIGHT HAD COME AND THERE WAS A CLICKING NOISE WHICH HAD COME FROM THE ABS BRAKES. THE CONSUMER REQUESTED REIMBURSEMENT. *SC THE HYDRAULIC MASTER CYLINDER, ABS PUMP AND MOTOR ASSEMBLY WERE ALL REPLACED. *JB
NHTSA ODI #10057288
80,000 miles · Jan 16, 2004
Structure
I RECENTLY BECAME AWARE OF YOUR SERVICES SO THAT IS WHY THIS IS WRITTEN WAY AFTER THE FACT. MAY PROBLEM IS THAT I OWN A 97 DODGE CARAVAN, AT THE TIME IT HAD APPOX. 80,000 MILES. THE FRONT PASSENGER SIDE WHEEL WELL THAT HOLDS THE STRAT ROTTED TO THE POINT THAT THE STRAT WAS COMING THROUGH. I CALLED DODGE AND THEY SAID THAT PART O…
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I RECENTLY BECAME AWARE OF YOUR SERVICES SO THAT IS WHY THIS IS WRITTEN WAY AFTER THE FACT. MAY PROBLEM IS THAT I OWN A 97 DODGE CARAVAN, AT THE TIME IT HAD APPOX. 80,000 MILES. THE FRONT PASSENGER SIDE WHEEL WELL THAT HOLDS THE STRAT ROTTED TO THE POINT THAT THE STRAT WAS COMING THROUGH. I CALLED DODGE AND THEY SAID THAT PART OF THE BODY WASN'T WARRANTED AGAINST RUST THROUGH. I THOUGHT IT WAS ODD THAT THE DOORS AND HOOD WAS BUT NOT THE UNDER PART. I HAD THE REPAIRS DONE FOR $900 AND NOW THE DRIVER SIDE IS ABOUT TO DO THE SAME. WHAT IS IRONIC IS THAT THE BODY IE DOORS AND QUARTER PANELS ARE FINE. IS THERE A PROBLEM WITH THIS PARTICULAR PART OF THE CAR AND IF SO DO I HAVE ANY RECOURSE. THANK YOU FOR YOUR TIME. *CB
NHTSA ODI #10054282
65,226 miles · Jan 15, 2004
Power Train
THE FIRST TIME MY TRANSMISSION WENT OUT WAS WHEN IT HAD 29000 MILES ON IT ON OCTOBER 1999.OAKLAND DODGE REPLACED THE TORQ CONFERTER AND OVERHAUL THE TRANSMISSION AT THEIR COST. THE TRANSMISSION WENT OUT AGAIN AFTER A LITTLE OVER 36000 MILES LATER AND NOW THEY BLAMED IT ON A BROKEN TORQ CONVERTER AND PUT IN A REMANUFACTURED TRANS…
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THE FIRST TIME MY TRANSMISSION WENT OUT WAS WHEN IT HAD 29000 MILES ON IT ON OCTOBER 1999.OAKLAND DODGE REPLACED THE TORQ CONFERTER AND OVERHAUL THE TRANSMISSION AT THEIR COST. THE TRANSMISSION WENT OUT AGAIN AFTER A LITTLE OVER 36000 MILES LATER AND NOW THEY BLAMED IT ON A BROKEN TORQ CONVERTER AND PUT IN A REMANUFACTURED TRANSMISSION AT MY COST. ALSO THIS VEHICLE HAD 3 SERPENTINE BELTS REPLACED IN ONE YEAR BECAUSE OF SHREDDING. IT IS AMAZING TO ME HOW MANY PEOPLE HAVE PROBLEMS WITH THIS VEHICLE AND THAT THERE ISN'T A RECALL ON THEIR TRANSMISSIONS. I WILL NEVER BUY A DODGE CARAVAN AGAIN.
NHTSA ODI #10070538
Mileage unknown · Jan 13, 2004
Engine And Engine Cooling
I HAVE TALKED WITH OTHER OWNERS OF THIS SAME MODEL VEHILE AND THEY HAD THE SAME COMPLAINTS .I THINK THE MAKER OF THIS VEHICLE SHOULD DO A RECALL AND PRORATE A DOLLAR SCALE ON THESE MINI VANS. FOR I TRUST THE VECHICLES THAT FOLLWED HAVE TO BE MORE RELIABLE. THIS VEHICLE WOULD STALL WITH ME DRIVING AND IS CURRENTLY PARKED IN MY FR…
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I HAVE TALKED WITH OTHER OWNERS OF THIS SAME MODEL VEHILE AND THEY HAD THE SAME COMPLAINTS .I THINK THE MAKER OF THIS VEHICLE SHOULD DO A RECALL AND PRORATE A DOLLAR SCALE ON THESE MINI VANS. FOR I TRUST THE VECHICLES THAT FOLLWED HAVE TO BE MORE RELIABLE. THIS VEHICLE WOULD STALL WITH ME DRIVING AND IS CURRENTLY PARKED IN MY FRONT YARD UNDRIVIBLE
NHTSA ODI #10053021
Mileage unknown · Jan 12, 2004
Air Bags
AIR BAG LIGHT APPEARED AND REMAINED ON THE DASHBOARD UNTIL THE VEHICLE WAS SHUT OFF. CONSUMER TOOK THE VEHICLE TO GARAGE, AND MECHANIC NOTICED THAT THE CLOCK SPRING NEEDED REPLACEMENT. *AK
NHTSA ODI #10053856
Official recalls
7Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 6, 1998
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Nov 13, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Apr 28, 1997
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Oct 29, 1996
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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