NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
55 reportsClear category filter72,000 miles · Aug 16, 2010
Electrical SystemVisibility
1997 DODGE CARAVAN. STARTING AT ABOUT 30,000 MILES, THE WINDSHIELD WIPERS WOULD MYSTERIOUSLY COME ON, MAKE 4 TO 5 WIPES AND TURN OFF. WE MADE JOKES ABOUT THE GHOST RIDING WITH US. IT WAS AN INTERMITTENT PROBLEM, HAPPENING ABOUT EVERY MONTH OR SIX WEEKS. IT COULD NOT BE REPRODUCED ON DEMAND. FINALLY, AT 72,000, THE WINDSHIEL…
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1997 DODGE CARAVAN. STARTING AT ABOUT 30,000 MILES, THE WINDSHIELD WIPERS WOULD MYSTERIOUSLY COME ON, MAKE 4 TO 5 WIPES AND TURN OFF. WE MADE JOKES ABOUT THE GHOST RIDING WITH US. IT WAS AN INTERMITTENT PROBLEM, HAPPENING ABOUT EVERY MONTH OR SIX WEEKS. IT COULD NOT BE REPRODUCED ON DEMAND. FINALLY, AT 72,000, THE WINDSHIELD WIPERS REFUSED TO TURN ON FROM THE STALK--EXCEPT WHEN THE WINDSHIELD WAS GIVEN A "SQUIRT" OF FLUID BY LIFTING UP ON THE TURN SIGNAL/WIPER CONTROL STALK, THEN THEY GAVE THE REGULAR THREE WIPES AND TURNED OFF. THE DEALER REPLACED THE ENTIRE SWITCH UNIT. IT DID NOT HELP. THEN THEY CALLED CHRYSLER'S "SUPER TECH 800 NUMBER" AND NO HELP WAS PROVIDED. SINCE THE CAR COULD NOT BE INSPECTED WITH NO WIPER FUNCTION, THE ENTIRE BODY CONTROL MODULE WAS REPLACED (COMPUTER) WHICH FIXED THE PROBLEM. COST: $741.00. SINCE ALL OF THE MECHANICAL PARTS OF THE WIPER SYSTEM WORKED, IF THIS HAPPENED AGAIN, I DETERMINED I WOULD SIMPLY PULL A HOT WIRE THROUGH THE DASH TO AN "ON-OFF" SWITCH AND CONNECT THAT UP TO THE WIPER FEED--ESTIMATED COST OF LESS THAN $10.00. *TR
NHTSA ODI #10349598
Mileage unknown · Jun 3, 2008
Power TrainVisibility
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. TWO WEEKS LATER, THE TRANSMISSION FAILED AND THE VEHICLE WAS TOWED TO THE DEALER. THEY TOOK THREE WEEKS TO REPAIR THE VEHICLE AND, BEFORE TH…
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TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. TWO WEEKS AFTER THE VEHICLE WAS PURCHASED, THE CHECK ENGINE LIGHT ILLUMINATED. THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. TWO WEEKS LATER, THE TRANSMISSION FAILED AND THE VEHICLE WAS TOWED TO THE DEALER. THEY TOOK THREE WEEKS TO REPAIR THE VEHICLE AND, BEFORE THE CONTACT COULD PAY FOR THE REPAIRS, THE NEW TRANSMISSION FAILED. THE DEALER INFORMED HER THAT SHE WOULD HAVE TO PAY FOR ANY NEW REPAIRS MADE TO THE VEHICLE AT THE COST OF $900. WHILE THE VEHICLE WAS AT THE DEALER FOR THREE WEEKS, SOMEONE IN THE SERVICE CENTER CAUSED THE FRONT WINDSHIELD TO CRACK. THE MILEAGE INFORMATION AND VIN WERE UNKNOWN.
NHTSA ODI #10229780
150,000 miles · Apr 30, 2008
Electrical SystemVisibility
TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE REAR DRIVER SIDE VENT WINDOW IS STUCK IN AN INWARD POSITION AND CANNOT BE OPENED. WHILE DRIVING AT ANY SPEED, THE INSTRUMENTAL PANEL LIGHTS BEGIN TO FLASH AND THE VEHICLE SHUTS OFF. THE VEHICLE CAN ONLY BE RESTARTED AFTER WAITING 15 MINUTES. THE DEALER HAS NOT DIAGNOSED THE VEHIC…
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TL*THE CONTACT OWNS A 1997 DODGE CARAVAN. THE REAR DRIVER SIDE VENT WINDOW IS STUCK IN AN INWARD POSITION AND CANNOT BE OPENED. WHILE DRIVING AT ANY SPEED, THE INSTRUMENTAL PANEL LIGHTS BEGIN TO FLASH AND THE VEHICLE SHUTS OFF. THE VEHICLE CAN ONLY BE RESTARTED AFTER WAITING 15 MINUTES. THE DEALER HAS NOT DIAGNOSED THE VEHICLE. THE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10226315
49,900 miles · Aug 23, 2006
Visibility
DT*: THE CONTACT STATED WHILE DRIVING 20 MPH ON NORMAL ROAD CONDITIONS THE WINDSHIELD WIPERS STARTED WORKING EVERY TIME THE TURN SIGNAL LIGHTS WERE OPERATED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP HOWEVER THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK
NHTSA ODI #10166380
107,500 miles · Aug 17, 2006
Visibility
HAVE OWNED A 1997 DODGE CARAVAN (BOUGHT AS NEW) FOR 108,000 MILES. RECENTLY WE'VE HAD A PROBLEM WITH OUR WINDSHIELD WIPERS. FOR SEVERAL YEARS, WE'VE HAD THE PROBLEM OF THE "GHOST WIPERS" WHERE THEY WOULD COME ON ON THEIR OWN. BUT IT WOULD ONLY HAPPEN VERY RARELY. NOW, WE HAVE A PROBLEM WHERE THE SWITCH DOES NOT REGULATE THE …
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HAVE OWNED A 1997 DODGE CARAVAN (BOUGHT AS NEW) FOR 108,000 MILES. RECENTLY WE'VE HAD A PROBLEM WITH OUR WINDSHIELD WIPERS. FOR SEVERAL YEARS, WE'VE HAD THE PROBLEM OF THE "GHOST WIPERS" WHERE THEY WOULD COME ON ON THEIR OWN. BUT IT WOULD ONLY HAPPEN VERY RARELY. NOW, WE HAVE A PROBLEM WHERE THE SWITCH DOES NOT REGULATE THE SPEED OF THE WIPERS. THE INTERMITTENT PART DOES NOT WORK AT ALL. WE RECENTLY HAD IT TAKEN TO A GOODYEAR DEALER AND THEY DIAGNOSED THE PROBLEM AS A BODY CONTROL MODULE GOING BAD. THIS IS AN EXPENSIVE FIX. HAVE NOTICED A PREVIOUS COMPLAINT (#10154526) AND ALSO SEVERAL COMPLAINTS POSTED ON CARSPACE AUTOMOTIVE FORUMS. SOME SAY THE BCM IS THE PROBLEM AND OTHERS SAY IT ISN'T. *NM
NHTSA ODI #10165797
104,000 miles · Apr 4, 2006
Visibility
PURCHASED DODGE CARAVAN NEW. AT 40,000 MILES, WINDSHIELD WIPERS BEGAN RANDOM WIPING ACTION UNRELATED TO TIME OR WEATHER CONDITIONS. THEY WOULD TURN ON, WIPE FOUR OR FIVE TIMES AND TURN OFF. AT 104,000 MILES, WITHOUT WARNING, WIPERS REFUSED TO RESPOND TO SWITCH EXCEPT FOR "WASH AND WIPE" CYCLE. VEHICLE COULD NOT BE INSPECTED …
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PURCHASED DODGE CARAVAN NEW. AT 40,000 MILES, WINDSHIELD WIPERS BEGAN RANDOM WIPING ACTION UNRELATED TO TIME OR WEATHER CONDITIONS. THEY WOULD TURN ON, WIPE FOUR OR FIVE TIMES AND TURN OFF. AT 104,000 MILES, WITHOUT WARNING, WIPERS REFUSED TO RESPOND TO SWITCH EXCEPT FOR "WASH AND WIPE" CYCLE. VEHICLE COULD NOT BE INSPECTED AS WIPERS COULD NOT BE TURNED ON FOR INCLEMENT WEATHER. THREE TRIPS TO THE DEALER RESULTED IN A "BODY CONTROL MODULE" BEING REPLACED FOR A COST OF $741.00 IN ORDER TO MAKE THEM WORK. IF THEY HAD STOPPED DURING A BLIZZARD, IT COULD HAVE BEEN VERY BAD. (PLEASE NOTE, DATES ARE FROM MEMORY AND COULD BE SLIGHTLY OFF). *NM
NHTSA ODI #10154526
70,000 miles · Aug 19, 2005
Electrical SystemEquipmentInterior Lighting
DT: CONSUMER COMPLAINED ABOUT ELECTRICAL PROBLEMS. INSTRUMENT PANEL DID NOT WORK. THE INSTRUMENT CLUSTER WAS DIGITAL. BUTTONS FOR AIR CONDITIONER AND REAR DEFROSTER FLASHED CONSTANTLY. CONSUMER TOOK VEHICLE TO GARAGE, AND THEY RECOMMENDED DODGE DEALER. ALSO, WINDSHIELD WIPERS CAME ON THEIR OWN. VEHICLE DID NOT HAVE TO B…
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DT: CONSUMER COMPLAINED ABOUT ELECTRICAL PROBLEMS. INSTRUMENT PANEL DID NOT WORK. THE INSTRUMENT CLUSTER WAS DIGITAL. BUTTONS FOR AIR CONDITIONER AND REAR DEFROSTER FLASHED CONSTANTLY. CONSUMER TOOK VEHICLE TO GARAGE, AND THEY RECOMMENDED DODGE DEALER. ALSO, WINDSHIELD WIPERS CAME ON THEIR OWN. VEHICLE DID NOT HAVE TO BE ON RUNNING FOR WINDSHIELD WIPERS TO COME ON. THEY CAME ON ABOUT EVERY TWO WEEKS. ALSO, TRAVELING INTERIOR LIGHTS CAME ON. CONSUMER STOPPED LIGHTS FROM COMING ON BY PUTTING TAPE ON DOOR. CONSUMER BELIEVED THESE WERE DIFFERENT ISSUES. HE REPLACED FAN CONTROL MODULE LAST YEAR, AND THAT DID NOT HELP.*AK CONSUMER ADDED THAT POUNDING ON THE DASHBOARD MADE THE DASH LIGHT ILLUMINATE. *TT
NHTSA ODI #10125113
117,000 miles · Jul 20, 2004
Visibility
THE CONSUMER WAS DRIVING AND THE WINDSHIELD WIPERS TURNED ON BY THEMSELVES, AND RUN ERRATICALLY, AND WILL NOT SHUT OFF AT THE CORRECT POSITION. WHEN IT'S RAINING, WIPERS CANNOT BE CONTROLLED. THE DEALER TOLD CONSUMER THAT SIMILAR MAKE, MODEL AND YEAR VEHICLE HAVE EXPERIENCED THE SAME PROBLEM. *LA
NHTSA ODI #10083295
Mileage unknown · Sep 12, 2003
Visibility
WHEN MAKING A LEFT TURN AND WITHOUT WARNING WINDSHIELD WIPERS WOULD SHUT OFF, CAUSING A DISTRACTION TO CONSUMER'S VIEW. DEALER HAS BEEN NOTIFIED. *AK WINDSHIELD WIPERS TURN ON WHEN STEERING WHEEL IS TURNED OR THETURN SIGNAL TURNS OFF.*TS
NHTSA ODI #10034045
Mileage unknown · Jul 15, 2003
Visibility
CONSUMER STATES WHILE TRAVELING AND WITHOUT ANY INDICATION WINDSHIELD WIPERS WOULD START WORKING. DEALER HAS BEEN CONTACTED. *AK
NHTSA ODI #10027315
Official recalls
7Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Aug 6, 1998
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT ON THE INTEGRATED CHILD SEAT CAN BECOME DIFFICULT TO EXTRACT WHEN THE SAFETY BELT LATCH PLATE BECOMES CONTAMINATED.
Consequence & remedy
Consequence: THIS CAN CAUSE DIFFICULTY IN RELEASING A CHILD FROM THE RESTRAINT.
Remedy: DEALERS WILL CLEAN THE LATCH MECHANISM. AN EXTENDER WILL BE ADDED TO THE EMERGENCY RELEASE ANCHOR FOR THE CHILD SEAT SAFETY BELTS SO THAT THE RELEASE CLIPS ARE MORE VISIBLE AND ACCESSIBLE TO THE OPERATOR IN THE EVENT THAT THE RETRACTOR MECHANISM CAN NOT BE UNLOCKED. IN ADDITION, AN INSTRUCTIONAL OWNER'S MANUAL SUPPLEMENT CARD WILL BE PROVIDED.
Nov 13, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH P215/65R15 GOODYEAR CONQUEST TIRES MOUNTED ON STEEL WHEEL. THE TIRES CAN EXPERIENCE A SUDDEN AIR PRESSURE LOSS WITHOUT WARNING.
Consequence & remedy
Consequence: SUDDEN TIRE FAILURE COULD RESULT IN A LOSS OF DRIVER CONTROL OF THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE TIRES THAT WERE MOUNTED ON STEEL WHEELS.
Apr 28, 1997
THE STEEL ROAD WHEELS WERE DAMAGED BY THE EQUIPMENT USED TO MATCH MOUNT THE WHEEL TO THE TIRE.
Consequence & remedy
Consequence: A SCORE MARK WAS MADE ON THE WHEEL, AFFECTING THE DURABILITY OF THE WHEEL.
Remedy: DEALERS WILL REPLACE ALL ROAD WHEELS (AND FULL SIZE SPARE TIRES) WITH NEW WHEELS.
Oct 29, 1996
THE MASTER CYLINDER REAR SEAL, BETWEEN THE HYDRAULIC FLUID AND THE VACUUM RESERVOIR, MAY NOT SEAL ADEQUATELY ALLOWING HYDRAULIC FLUID TO BE DRAWN INTO THE POWER ASSIST VACUUM RESERVOIR.
Consequence & remedy
Consequence: AS THE HYDRAULIC FLUID IN THE MASTER CYLINDER RESERVOIR DECREASES, THE LEVEL SENSOR WILL DETECT THE LOSS OF FLUID AND ILLUMINATE THE INSTRUMENT PANEL BRAKE WARNING LAMP. CONTINUED OPERATION OF THE VEHICLE WITH THE WARNING LAMP ILLUMINATED CAN RESULT IN EXTENDED STOPPING DISTANCES.
Remedy: DEALERS WILL REPLACE THE BRAKE MASTER CYLINDER ON ALL AFFECTED VEHICLES. ADDENDUM (4-14-97): VEHICLES INSPECTED PER CHRYSLER RECALL NO. 707 AND FOUND TO BE OUTSIDE THE LISTED SUSPECT MASTER CYLINDER DATE CODE RANGE, MUST NOW HAVE THE MASTER CYLINDER PRIMARY PISTON REPLACED (CHRYSLER RECALL NO. 714).
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
7PE02004 · Rear Seat Belt Malfunction
Opened Jan 16, 2002 · Closed Mar 11, 2002
Status: closed (inferred from source dates) · Seat Belts:rear/other
THIS INVESTIGATION WAS OPENED JANUARY 16, 2002, BASED ON SEVEN REPORTS ALLEGING THE THIRD ROW SEAT BELT RETRACTORS FAILED ON CERTAIN 1997 AND 1998 MODEL YEAR CARAVAN AND VOYAGER VEHICLES.THE REPORTS INDICATED A TAR LIKE SUBSTANCE ENTERED THE RETRACTOR MECHANISM, THUS CAUSING THE RETRACTOR TO JAM OR BIND.IN THIS CONDITION THE SEAT BELT IS RENDERED INOPERABLE, AS THE WEBBING CANNOT RETRACT OR BE WITHDRAWN FROM THE RETRACTORS FOR USE.RECALL SCOPE:THE AFFECTED VEHICLES ARE 1997 THROUGH 1999 DODGE CARAVAN, PLYMOUTH VOYAGER, AND CHRYSLER TOWN & CONTRY BUILT ON A SHORT WHEEL BASE CHASSIS.THE INCLUSIVE DATES OF PRODUCTION ARE JUNE 1996 THROUGH OCTOBER 31, 1999.RECALL REMEDY: DAIMLERCHRYSLER DEALERS WILL REPLACE THE MASTIC SOUND BARRIER PATCHES WITH FOAM BLOCKERS, AS WELL AS, INSPECT AND REPLACE ALL THIRD ROW REAR SEAT BELT ASSEMBLIES CONTAMINATED BY THE MASTIC PATCH.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
EA97003 · Integrated Child Seat Belt Lockup
Opened Jan 31, 1997 · Closed Aug 19, 1998
Status: closed (inferred from source dates) · Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Additional source detail variants (2)
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
Child Seat
THIS INVESTIGATION IS CLOSED.CHRYSLER CORPORATION HAS SUBMITTED A DEFECT INFORMATION REPORT IDENTIFYING A SAFETY DEFECT AND OUTLINING THE PROPOSED REMEDY.RECALL NUMBER 98V-185 HAS BEEN ASSIGNED TO THIS SAFETY RECALL.
SQ96016 · Integrated Child Seat Belt Lockup
Opened Sep 18, 1996 · Closed Feb 4, 1997
Status: closed (inferred from source dates) · Seat Belts:integrated Child Seat
ODI CONTINUES TO RECEIVE COMPLAINTS ALLEGING LATCHING/RETRACTOR MECHANISM PROBLEMS.CHRYSLER'S ASSESSMENT OF THE PROBLEM INDICATES THAT OWNERS OF THE VEHICLES ARE NOT ADHERING TO THE CLEANING REQUIREMENTS FOR THE SEAT.THE SEAT APPEARS TO MALFUNCTION IF CRUMBS OF FOOD OR BEVERAGE RESIDUE ACCUMULATES ON THE LATCHING TONGUE IN THEWELL LOCATED BETWEEN THE CHILD'S LEGS.ODI HAS 19 COMPLAINTS OF RETRACT LOCKUP.SEVEN OF THESE COMPLAINTS REPORT CUTTING THE STRAPS TO REMOVE THE CHILD.TWO OF THE SEVEN CONSUMERS ALLEGE THE CHILD WAS CHOKING.CHRYSLER REPORTS 60 OWNER/FIELD REPORTS WHICH INDICATED 19 HARNESSES WERE CUT TO REMOVE THE CHILDREN.ADDITIONAL INFORMATION IS NEEDED TO FULLY ASSESS THE SAFETY CONSEQUENCE OF THE ALLEGED DEFECT AND TO EVALUATE THE CHRYSLER CORPORATION'S RATIONAL FOR NOT CONDUCTING A SAFETY RECALL CAMPAIGN.
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