Diamond Coach Corporation (Diamond Coach) is recalling certain 2025-2026 VIP motorcoaches equipped with certain QRT-360 wheelchair retractors. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Dealers will replace the retractors, free of charge. Owner notification letters are expected to be mailed August 25, 2026. Owners may contact Diamond customer service at 1-800-442-4645.
Diamond Coach Corporation (Diamond Coach) is recalling certain 2025 VIP buses equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Consequence & remedy
Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.
Remedy: Diamond Coach will work with Q'Straint to inspect and replace the retractor as necessary, free of charge. Owner notification letters were mailed February 6, 2026. Owners may contact Diamond Coach at 1-800-442-4645.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2025 Diamond Coach Vip Problems, Complaints & Recalls | Skip That Year
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