2002 Daewoo Lanos

DECEMBER 2007 TOOK, CAR TO SEARS TO HAVE RADIATOR FLUSHED. TECHNICIAN CHECKED CAR INFORMED ME INTAKE MANIFOLD LEAKING (EVAPORATING ANTI-FREEZE) THAT IS WHY I DIDN'T SEE IT LEAKING. TOLD ME TO HAVE FIX. 12/21/2007, THE TEMPERATURE GAUGE WAS REACHING ITS HIGH POINT. SHUT IT DOWN WALKED CAR X AND ASKED TO PURCHASE ANTIFREEZE. TECH. SAID BET I CAN TELL YOU WHAT CAR IT IS A CHEVROLET MONTE CARLO. ASKED HIM HOW DID HE KNOW? HE SAID GET THEM ALL THE TIME. I RECEIVED A RECALL LETTER COUPLE OF YEARS AGO FROM GM BUT COULDN'T FIND IT. CONTACTED GM 1/7/2008, REP. INFORMED ME THERE WAS A RECALL ON INTAKE MANIFOLD AND SHE TOLD ME TO TAKE MY CAR TO DEALER, GIVE THEM REFERENCE NUMBER 03034. DROPPED CAR OFF 1/8/2008, JOSEPH CHEVROLET GAVE INFORMATION REP. TOLD ME TO GIVE. 1/9/2008, I RECEIVED CALL FROM DEALER ABOUT 7:05 A.M. HE SAID, "HE TRIED CONTACTING GM LINE WAS BUSY AND HE DOESN'T HAVE TIME TO SIT ON PHONE WITH THEM ALL DAY AND I NEED TO CALL THEM". I CALLED IMMEDIATELY AFTER I HUNG UP FROM TALKING TO DEALER I EXPLAINED INFORMATION TO REP. I ALSO GAVE HER VIN NUMBER SHE TOLD ME THERE WAS A RECALL ON MY CAR AND THAT THEY SHOULD GO AHEAD AND FIX IT. DURING CONVERSATION WITH HER I WAS AT WORK AND WAS USING MY WORK PHONE WHILE HAD HER ON (WORK) PHONE CALLED DEALER ON CELL PHONE AND WAS TALKING TO BOTH OF THEM. INFORMED DEALER WHAT SHE WAS TELLING ME. TOLD HIM HER NAME AND HE SAID OKAY. HE CALLED HER AND THEN HE CALLED ME BACK AND SAID THE PERSON I SPOKE TO COULDN'T AUTHORIZE MY CAR BEING FIXED. I CALLED GM BACK LATER ON THAT AFTERNOON AND A RESULT, THEY TOLD ME IT WAS A MISTAKE ALONG WITH SOME OTHER THINGS. BUT I TOLD THEM I GAVE THEM MY VIN NUMBER. I WAS ALLEGEDLY PUT ON THE PHONE WITH A MANAGER AND HE SAID HE LISTENED TO MY CALLS AND ALTHOUGH THEY MEANING BOTH OF THE REPS. I SPOKE TO ON 1/7/2008 AND 1/9/2008, ALTHOUGH THEY TOLD ME THAT THEIR WAS A RECALL ON MY CAR THE FACT IS THAT THEY ARE NOT GOING TO FIX IT BECAUSE IT WAS A MISTAKE. *TR

SATURN VUE 2002 V6 SATURN OF TREAVOSE DEALERSHIP STATED VEHICLE COOLANT PUMP LEAKING AND HEATER HOSE LEAKING MAY CAUSE DAMAGE TO TIMING CHAIN IF NOT REPAIRED. IT WAS REPAIRED AT MILLEVOI'S TIRE & SERVICE CENTER 215-673-2222 ON 5-3-2007 FOR $660. MILLEOVI'S STATED THIS MAY BE RECALL IN THE FUTURE DUE TO THE HIGH NUMBER OF CARS WITH COOLANT REPAIR KITS REQUIRED. THEY WORKED ON AND SPOKE WITH SATURN OF TREAVOSE AT 215-364-3980 WITH SIMILAR 54,000 MILES. *AK

TL*- THE CONTACT STATED THAT SHE RECEIVED A RECALL LETTER FOR THE 2002 DAEWOO LANOS ON 05/2006. BUT BECAME DRASTICALLY ILL FROM A HEART ATTACK AND COULDN'T HAVE THE RECALL REPAIRS DONE IMMEDIATELY. SHE TOOK THE VEHICLE TO STEVE'S REPAIR IN IDAHO FALLS FOR THE RECALL REPAIRS IN FEBRUARY 2007. SHE CONTACT ED DAEWOO AT 877-362-1234, AND THEY ADVISED HER TO TAKE THE VEHICLE TO ANY REPAIR SHOP FOR THE RECALL BECAUSE THERE WAS NO DAEWOO DEALERSHIP. SHE WHEN SHE TOOK THE VEHICLE WITH RECALL LETTER TO THE REPAIR SHOP, THEY INFORMED HER THAT SHE HAD TO PAY FOR THE REPAIRS THE CONTACT STATED THAT THE MECHANIC SAID THAT DAEWOO INFORMED HIM THAT SHE HAD TO PAY AND THEY WOULD REIMBURSE HER. AS OF 3-9-07 SHE HADN'T RECEIVED THE REIMBURSEMENT. SHE STATED THAT THE DAEWOO TOLD HER TO SEND IN THE REPAIR RECEIPT, AND THAT IT WOULD TAKE ABOUT ONE MONTH TO GET THE REIMBURSEMENT. THE CONTACT CALLED THE 877-362-1234 NUMBER AND SPOKE TO THE RECEPTIONIST, WHO TOLD THE CONTACT THAT THEY WILL NOT HONOR THE REIMBURSEMENT. *AK THE CONSUMER STATED HER SON HAD AN ACCIDENT IN THE VEHICLE AND THE AIR BAGS DIDN'T DEPLOY. UPDATED 04/09/07. *JB

CONSUMER RECEIVED RECALLS 02V131001/FMVSS 201 CONCERNING AIR BAG DEPLOYMENT, AND 04V357000 REGARDING CAM SHAFT POSITION SENSOR. THE CONSUMER WAS UNABLE TO LOCATE ANY AUTHORIZED SERVICE CENTER IN HIS AREA THAT WERE WILLING TO HONOR THESE RECALLS.*AK THE CONSUMER STATED HE TOOK THE VEHICLE TO 2 DIFFERENT DEALERS AND THEY WERE UNABLE TO GET THE ENGINE LIGHT TO GO OFF. *JB