FOUR (4) TIRES WERE PURCHASED (02/05) FROM FIRESTONE, 08/06 ONE OF THE FRONT TIRES SEPARATED, A SECOND FRONT TIRE APPEARS TO BE DEFECTIVE ALSO. TIRES WERE WARRANTED FOR 55,000K, THEY WERE DRIVEN ABOUT 17,223K. WHILE DRIVING 08/06 VEHICLE BEGAN TO SHAKE BADLY, UPON CHECKING, IT WAS DISCOVERED THAT THE PASSENGER FRONT TIRE HAD …
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FOUR (4) TIRES WERE PURCHASED (02/05) FROM FIRESTONE, 08/06 ONE OF THE FRONT TIRES SEPARATED, A SECOND FRONT TIRE APPEARS TO BE DEFECTIVE ALSO. TIRES WERE WARRANTED FOR 55,000K, THEY WERE DRIVEN ABOUT 17,223K. WHILE DRIVING 08/06 VEHICLE BEGAN TO SHAKE BADLY, UPON CHECKING, IT WAS DISCOVERED THAT THE PASSENGER FRONT TIRE HAD SEPARATED. TOOK TIRE TO FIRESTONE, REQUESTING TIRE BE REPLACED AT N/C, THEY REFUSED CLAIMING (1) IT WAS MY VEHICLES FAULT, (2) TIRE WAS OVERINFLATED (3)TIRES HAD NOT BEEN PROPERLY MAINTAINED. I ASKED IF MY VEHICLE WOULD REQUIRE AN ALIGNMENT, DUE TO THE FACT THAT THE DEFECTIVE (SEPARATED) TIRE PROBABLY CAUSED THE VEHICLE TO BECOME MISALIGNED, WAS TOLD PROBABLY. I WAS CHARGED $46.80 (08/29) FOR REPLACEMENT TIRE,(08/30) $69.47 FOR THE ALIGNMENT AND UNFORTUNATELY, THE OTHER DEFECTIVE TIRE IS STILL ON THE VEHICLE, AND I AM HOPEFUL IT DOESN'T SEPARATE. I REQUESTED THE DEFECTIVE TIRE BE GIVEN TO ME AND I HAVE IT IN MY POSSESSION FOR INSPECTION. I HAVE E-MAILED FIRESTONE, INFORMING THEM OF THE PROBLEM(S), THEY HAVE NOT RESPONDED. *NM
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