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When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Equipment. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
Mileage unknown · Aug 31, 2011
Equipment
2011 CROSSROADS ZINGER. CONSUMER EXPRESSES DISCONTENT CONCERNING SEVERAL ISSUES WITH TRAILER *TGW THE CONSUMER STATED SHE NOTICED A FEW MINOR COSMETIC PROBLEMS WITH THE CAMPER; THE ALUMINUM WAS DENTED WHERE THE WINDOW WAS PULLED IN TOO MUCH, THERE WERE STAPLES STICKING OUT OF THE WRAP AROUND THE BATHROOM, AND THE WOOD WAS BULG…
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2011 CROSSROADS ZINGER. CONSUMER EXPRESSES DISCONTENT CONCERNING SEVERAL ISSUES WITH TRAILER *TGW THE CONSUMER STATED SHE NOTICED A FEW MINOR COSMETIC PROBLEMS WITH THE CAMPER; THE ALUMINUM WAS DENTED WHERE THE WINDOW WAS PULLED IN TOO MUCH, THERE WERE STAPLES STICKING OUT OF THE WRAP AROUND THE BATHROOM, AND THE WOOD WAS BULGING ON THE WRAP AROUND THE BATHROOM. THE FIRST WEEK OF OWNING THE CAMPER, THE HYDRAULIC LIFT RIPPED OUT OF THE OUTSIDE KITCHEN DOOR, THE DINING ROOM LIGHT HESITATED WHEN ATTEMPTING TO TURN IT ON. THE GAS PART OF THE HOT WATER TANK DIDN'T LIGHT UNTIL THE SECOND OR THIRD TIME. THE SCREEN DOOR DID NOT CLOSE PROPERLY, WATER ACCUMULATED IN THE OUTSIDE KITCHEN. THE CONSUMERS HUSBAND NOTICED THE BACK TIRE LOOKED CROOKED. HE JACKED UP THE CAMPER, AND TIGHTENED THE LUG NUTS. A MAINTENANCE TECH INFORMED THE CONSUMER THE PROBLEM WAS THE BEARING, EVEN THOUGH ONLY ONE BALL BEARING WAS MISSING FROM THE RING. THE MAINTENANCE TECH ATTEMPTED TO PUT THE WHEEL BEARING IN, BUT COULDN'T GET THE RACE TO FIT. HE SOON DISCOVERED THE CAST IRON HUB WHICH WAS SUPPOSED TO BE TOGETHER WAS CLEARLY SPLIT BETWEEN THE DRUM AND THE HUB. *JB
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
CROSSROADS IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy: CROSSROADS IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539 OR CROSSROADS AT 888-226-7496.
CROSSROADS IS RECALLING CERTAIN MODEL YEAR 2011 ZINGER AND SUNSET TRAIL TRAILERS MANUFACTURED FROM AUGUST 15, 2010, THROUGH SEPTEMBER 29, 2010, EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Consequence & remedy
Consequence: A PROPANE LEAK IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy: CROSSROADS IS WORKING WITH ATWOOD AND WILL REPLACE OR REPAIR THE STOVES FREE OF CHARGE. ALL THE AFFECTED VEHICLES ARE CONTAINED AT CROSSROADS' DEALERSHIPS. THEREFORE, AN OWNER NOTIFICATION LETTER WILL NOT BE ISSUED FOR THIS CAMPAIGN. OWNERS MAY CONTACT ATWOOD AT 1-574-266-4749 OR CROSSROADS AT 1-888-226-7496.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2011 Crossroads Zinger Problems, Complaints & Recalls | Skip That Year