I TOOK MY TOWN CAR IN, BECAUSE I COULD SMELL COOLANT IN THE CAB OF THE CAR. AFTER INSPECTION, THEY SAID IT WAS THE PLASTIC MANIFOLD HAD CRACKED AND WAS LEAKING COOLANT. THEY CALLED FORD AND FORD SAID THEY HAD A LOT OF THESE PARTS ON HAND BECAUSE THIS WAS A COMMUNE PROBLEM WITH THIS PART. I WAS TOLD THE PART ALONE WOULD BE $600. …
Read full complaint
I TOOK MY TOWN CAR IN, BECAUSE I COULD SMELL COOLANT IN THE CAB OF THE CAR. AFTER INSPECTION, THEY SAID IT WAS THE PLASTIC MANIFOLD HAD CRACKED AND WAS LEAKING COOLANT. THEY CALLED FORD AND FORD SAID THEY HAD A LOT OF THESE PARTS ON HAND BECAUSE THIS WAS A COMMUNE PROBLEM WITH THIS PART. I WAS TOLD THE PART ALONE WOULD BE $600. I AM ON SS AND DISABLED AND I DO NOT HAVE THE MONEY TO REPAIR WHAT IS A DEFECT AND SHOULD BE COVERED IN A RECALL. THERE WAS A RECALL ON DEC. 2001 FOR THIS PART PUT ONLY LIMITED TO TAXIS, POLICE, AND LIMOS, AND LIVERY PACKAGES. THIS RECALL SHOULD INCLUDE OWNERS, OR PRIVET OWNED VEHICLES, ALSO, THEY HAVE THE SAME PARTS. THERE HAS TO BE A CLASS ACTION LAW SUIT TO COVER ALL OF USE PRIVET OWNERS OF THESE CARS. FORD KNOWS OF THE PROBLEM, THEY NEED TO FIX IT, NOW. *TR
CERTAIN LIMOUSINES, AS ALTERED BY JMRL SALES & SERVICE, FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 217, "BUS EMERGENCY EXITS AND WINDOW RETENTION AND RELEASE." THESE VEHICLES LACK PROPER EMERGENCY ESCAPE INSTRUCTIONS AND LABELS.
Consequence & remedy
Consequence: IN THE EVENT OF AN EMERGENCY, AN OCCUPANT MAY NOT BE ABLE TO PROPERLY EXIT THE VEHICLE.
Remedy: OWNERS WILL BE PROVIDED WITH TWO LABELS AND INSTALLATION INSTRUCTIONS. OWNER NOTIFICATION BEGAN NOVEMBER 4, 2002. OWNERS WHO DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT JMRL AT 1-800-762-0447.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1996 Craftsmen Lincoln Town Car Problems, Complaints & Recalls | Skip That Year