2006 Country Coach Inspire

I RECENTLY SUBMITTED AN ON LINE FORM ABOUT A VEHICLE I HAVE THAT HAD A SAFETY PROBLEM THAT SHOULD BE A RECALL BUT IT ISN'T. I RECEIVED AN ANSWER THAT JUST REFERRED ME TO A HOT LINE NUMBER TO CALL. SINCE I AM HEARING IMPAIRED, THE PHONE DOES NOT WORK FOR ME, DO YOU HAVE AN ADDRESS WHERE I CAN SEND A LETTER WITH ALL MY DETAILS? I WOULD APPRECIATE AN ADDRESS THAT I CAN WRITE A LETTER TO. THANK YOU. THE CONSUMER STATED THE POWER STEERING FAILED SUDDENLY WHILE HER HUSBAND WAS DRIVING. THE RV WAS EXTREMELY DIFFICULT TO STEER. THE COST TO REPAIR THE STEERING ISSUE WAS $10,197.95. HOWEVER, THE CONSUMER WAS REIMBURSED $7,813.37 BY THE EXTENDED WARRANTY INSURANCE COMPANY.

POWER STEERING ASSIST SYSTEM FAILED. STEERING ALL BUT LOCKED UP. LUCKILY WE WERE ON A STRAIGHT ROAD. IF WE WERE ON A CURVED ROAD, WE MOST LIKELY WOULD HAVE HAD AN ACCIDENT, BECAUSE WE COULD NOT TURN THE STEERING WHEEL. THERE IS A RECALL ON COUNTRY COACH MOTORHOMES 2006-2008 AFFINITY AND MAGNA MODELS, FOR THIS EXACT POWER ASSIST STEERING SYSTEM PROBLEM. MY 2006 INSPIRE 360 HAS THE EXACT SAME CHASSIS AND POWER ASSIST SYSTEM AS THE THOSE THAT HAVE BEEN RECALLED. WE HAVE BEEN SITTING HERE AT REPAIR SHOP ABOUT 1000 MILES FROM HOME, FOR OVER A WEEK NOW WAITING FOR THE PARTS TO COME FROM UNITED KINGDOM. MECHANIC TELLS ME IT IS GOING TO COST OVER $9,000 TO REPAIR. THAT'S ALOT OF MONEY FOR US. MY QUESTION IS: "WHY IS THIS NOT COVERED UNDER THE RECALL ?" IT IS THE EXACT SAME CHASSIS AND POWER ASSIST SYSTEM AS THE 2006-2008 AFFINITY AND MAGNA MODELS, WHICH HAVE BEEN RECALLED FOR THIS SAME PROBLEM. THIS PROBLEM IS EXTREMELY DANGEROUS AND THEY SHOULD BE TAKEN OFF THE ROAD, UNTIL REPAIRED. *TR