COLEMAN CARAVAN TRAVEL TRAILER 2001-2004 ALL CAMPERS DEVELOPED A SPONGY FLOOR DUE TO KNOWN LEAKS AND CHEAP CONSTRUCTION FROM MANUFACTURER. WHEN CONTACTED MANUFACTURER ALL WERE TOLD IF NOT ORIGINAL OWNER YOUR OUT OF LUCK. THERE IS A SERIOUS SAFTEY FACTOR WHEN TOWING A UNSTABLE STRUCTURE. IF YOU GOOGLE COLEMAN CARAVAN FLOORS YOU W…
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COLEMAN CARAVAN TRAVEL TRAILER 2001-2004 ALL CAMPERS DEVELOPED A SPONGY FLOOR DUE TO KNOWN LEAKS AND CHEAP CONSTRUCTION FROM MANUFACTURER. WHEN CONTACTED MANUFACTURER ALL WERE TOLD IF NOT ORIGINAL OWNER YOUR OUT OF LUCK. THERE IS A SERIOUS SAFTEY FACTOR WHEN TOWING A UNSTABLE STRUCTURE. IF YOU GOOGLE COLEMAN CARAVAN FLOORS YOU WILL SEE MANY FRUSTRATED PEOPLE WITH THE SAME PROBLEM WITH NO WHERE TO TURN FOR HELP. COLEMAN KNEW VERY WELL THAT THERE WAS A PROBLEM WITH THE FLOORS BUT DID NOTHING ABOUT THE PROBLEM. WE ALL PAID TOP DOLLAR FOR THIS PRODUCT BECUASE OF TYHE NAME ON THE PRODUCT WHICH WE THOUGHT WAS ONE OF THE BEST ON THE MARKET. WHAT I CAN'T UNDERSTAND IS WHY THE MANUFACTURER DID NOT HAVE A RECALL ON THIS PRODUCT IT,S PRETTY OBVIOUS THAT THERE IS A PROBLEM WITH ALL OF THESE CAMPERS I HOPE THAT WHEN YOU DO SOME RESEARCH YOU WILL SEE THAT THIS PROBLEM SHOULD OF BEEN ADRESSED BY THE MANUFACTURE. [XXX] . PS: PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *KB
NHTSA ODI #10416891
Mileage unknown · Sep 29, 2008
EquipmentStructure
I HAVE A 2002 COLEMAN CARAVAN AND THE REFRIGERATOR IN THE CAMPER STARTED DEFROSTING AND HAD A STRONG AMMONIA SMELL INSIDE AND OUTSIDE THE CAMPER. THERE IS YELLOW STUFF COMING OUT IN A PANEL IN THE REAR OF THE CAMPER AND STRONG ODOR INSIDE THE CAMPER AS WELL. I FOUND OUT ABOUT A RECALL ON THESE YESTERDAY AND CALLED AND THE COMPAN…
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I HAVE A 2002 COLEMAN CARAVAN AND THE REFRIGERATOR IN THE CAMPER STARTED DEFROSTING AND HAD A STRONG AMMONIA SMELL INSIDE AND OUTSIDE THE CAMPER. THERE IS YELLOW STUFF COMING OUT IN A PANEL IN THE REAR OF THE CAMPER AND STRONG ODOR INSIDE THE CAMPER AS WELL. I FOUND OUT ABOUT A RECALL ON THESE YESTERDAY AND CALLED AND THE COMPANY SAID THE ONLY THING THEY WILL DO IS PAY A DEALER TO PUT A "SHIELD" OVER THE PART THAT IS CRACKED THAT THE STUFF LEAKED OUT FROM AND NOTHING MORE. THEY SAID THAT IT WAS A FIRE HAZARD AND THE SHIELD WOULD CONTAIN A FIRE TO JUST THAT PART AND NOT THE REST OF THE CAMPER. THEY WILL NOT REPLACE ANYTHING ELSE NOR PAY TO HAVE IT FIXED. I HAVE HAD ALOT OF PROBLEMS WITH THIS CAMPER. FLOODING COMING OUT FROM THE BATHROOM AREA..CLEAN WATER HAD IT WORKED ON AT THE DEALER THAT I PURCHASED IT FROM AND THEY FOUND NOTHING...IT HAS FLOODED 3 OTHER TIMES SINCE THEN. ONLY CAN USE THE PUMP WHEN NEEDED. FLOOR IS SPONGY THROUGH OUT CAMPER..FEELS LIKE YOU WILL FALL THROUGH IT. (NOT JUST THE AREA OF FLOODING) HAD A RECALL ON MICROWAVE PANEL WHEN IT KEPT TURNING ON IN THE NIGHT..THEY FIXED AT NO CHARGE TO US. I DON'T UNDERSTAND HOW DOMETIC COMPANY DOES NOT HAVE TO PAY TO FIX THIS PROBLEM. PLEASE DO SOMETHING ABOUT THIS..IT IS NOT FAIR TO THE CONSUMER. *TR
CERTAIN TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
Remedy: FLEETWOOD FOLDING TRAILERS WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD FOLDING TRAILERS AT 1-814-445-9661,
ON CERTAIN TRAVEL TRAILERS EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE OVENS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.
Consequence & remedy
Consequence: AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.
Remedy: SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR FLEETWOOD AT 1-800-629-8454.
VEHICLE DESCRIPTION: C25 AND C25SLB TRAVEL TRAILERS. THESE TRAILERS ARE NOT IN COMPLIANCE WITH ANSI 119.2, STANDARD SECTION 3.2.1, MINIMUM EXIT FACILITIES, BY NOT HAVING A MINIMUM OF TWO EMERGENCY EXITS.
Consequence & remedy
Consequence: IN THE EVENT OF AN EMERGENCY, THE TRAILER OCCUPANTS COULD BE INJURED TRYING TO EXIT THE TRAILER.
Remedy: DEALERS WILL INSTALL THE EMERGENCY EGRESS WINDOW. OWNER NOTIFICATION BEGAN DECEMBER 14, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FLEETWOOD FOLDING TRAILER AT 1-800-544-8193.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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