Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 2 of 13 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine. Review the 6 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 4 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
1 crash reports0 fire reports0 injury reports
What owners actually said
13 reports
155,000 miles · Sep 9, 2026
Back Over Prevention
The contact owns a 2020 Chrysler Voyager. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image froze and displayed the previous image from the last time the vehicle was reversed. The contact stated that on other occasions, the camera image…
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The contact owns a 2020 Chrysler Voyager. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image froze and displayed the previous image from the last time the vehicle was reversed. The contact stated that on other occasions, the camera image was distorted or appeared blank. The dealer was contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 155,000.
NHTSA ODI #11763107
Mileage unknown · Jun 6, 2026
Steering
Intermittent power steering failure while driving. Wife cannot turn it causing near misses during turns. Steering restored IF turn off ignition and restart engine.
NHTSA ODI #11742467
Mileage unknown · Mar 12, 2026
Steering
Power steering stops working while driving. Very difficult to turn vehicle Intermittent Failures with no pattern. Local dealer replaced auxiliary battery yesterday in attempt to correct problem but did not solve the problem. Bought used 92000 miles.
NHTSA ODI #11723927
Mileage unknown · Nov 20, 2025
Engine
All of a sudden the van starts running very hard, trying to stall, the stop/start warning comes on, engine light comes on and the van has a lot of trouble accelerating. If the van will stall in the middle of the road it would put me, my kids and other cars around me at risk, especially if we are on a fast highway. We took it to …
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All of a sudden the van starts running very hard, trying to stall, the stop/start warning comes on, engine light comes on and the van has a lot of trouble accelerating. If the van will stall in the middle of the road it would put me, my kids and other cars around me at risk, especially if we are on a fast highway. We took it to the dealer last year and they replaced all the coils and now the issue is happening again. No other professionals have inspected the vehicle but we are going to have to probably take it to the dealership to figure out what to do next. It is not safe to drive right now and I have 5 children that need to get safely to school
NHTSA ODI #11700492
Mileage unknown · Sep 9, 2025
Steering
There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models having this issue and I wanted…
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There is a sticking of the steering wheel when I have a slow turn to the right or I am on a gradual curve to the right. The steering wheel "locks" temporarily and I have to tug to the left to get it to move back to the center position. I took note of an NTHSA warning about 2018/19 Pacifica models having this issue and I wanted to report that my model is having the same issue. We purchased the vehicle used in 2025 and have had this issue within the last 30 days. I have not yet taken it to a dealership for assessment.
NHTSA ODI #11685906
Mileage unknown · Aug 6, 2025
Engine
Car completely stopped . After 2 months of checking the car I was told the motor is corroded. Bought the vehicle 2022 with no reports of any incidents
NHTSA ODI #11678921
Mileage unknown · Oct 23, 2024
Electrical SystemSteering
I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and research the solution myself, The p…
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I was turning left into a parking lot when my 2020 Voyager steering stopped working while it started to show all warning lights and the wipers went on, then it went dead, had to be towed on a flatbed to the dealership, and after 4 weeks with no solution in sight, I decided to bring it home and research the solution myself, The problem came from the CAN bus connector located above the glove box, any short or voltage fluctuation from the wires out of the can bus causes the car to go into panic mode, sometimes making the steering wheel stop steering, and the engine to turn off, most of the times it renders the vehicle disabled. One of the connectors goes into the steering module attached to the electric steering column under the car, the pair of wires near the steering module was fused and exposed, touching each other, and the poor wire insulation, proximity of the engine exhaust pipe, and other hot components coupled with an excessive tight cable zip tie caused the damaged to the wire. Chrysler needs to replace wiring coming from the can bus connectors as damages to any of the wires cause wide failure of vital car components while driving. Case and point, a major safety issue with the Chrysler Voyager 2020 and possibly Pacifica 2020 as my steering wheel stopped working while making a left turn that could have caused a crash with incoming traffic. The vehicle was inspected by an authorized Chrysler Dealer, but after 4 weeks they were unable to find and fix the issue, they replaced the auxiliary battery and were trying to replace the RFH module by did not fix it, that's when I decided to remove the car and inspect it my self.
NHTSA ODI #11621621
Mileage unknown · Oct 9, 2024
Engine
Coolant is leaking inside cylinder 3, head gasket is blown at 62000 miles.
NHTSA ODI #11619015
Mileage unknown · Sep 10, 2024
Seats
When child was adjusting the recline in the driver side middle row bucket seat, the seat broke. The seat no longer stays in any recline position, and the seat no longer latches into place at the base and slides forwards and backwards. A system within the seat has failed. My 9 year old child’s safety was at risk, since the failur…
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When child was adjusting the recline in the driver side middle row bucket seat, the seat broke. The seat no longer stays in any recline position, and the seat no longer latches into place at the base and slides forwards and backwards. A system within the seat has failed. My 9 year old child’s safety was at risk, since the failure happened while she was in the seat and we were driving. The seat has not been inspected, but is available for inspection. There were no warnings of any kind before the failure. We were lucky we were close to home, and were not in an accident, or this could have been a lot worse. When I did a quick google search it shows that this seems to be a common problem for Chrysler vans, and should be corrected by Chrysler.
NHTSA ODI #11613876
Mileage unknown · Dec 18, 2023
Engine
Oil filter housing/ oil cooler catastrophic failure at 86519 miles pumping out oil and antifreeze and shutting vehicle down on i25 in Fort collins colorado creating hazard for us and other drivers. This is a known issue with this vehicle model and a recall has not been done from Chrysler. I repaired vehicle myself with an upgrad…
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Oil filter housing/ oil cooler catastrophic failure at 86519 miles pumping out oil and antifreeze and shutting vehicle down on i25 in Fort collins colorado creating hazard for us and other drivers. This is a known issue with this vehicle model and a recall has not been done from Chrysler. I repaired vehicle myself with an upgraded part from autozone.
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Consequence & remedy
Consequence: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2020 Chrysler Voyager Problems, Complaints & Recalls | Skip That Year