Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports

Mileage unknown · Jun 9, 2005

Seat Belts

RIGHT, REAR SEAT BELT IN 7 PASSENGER MINI-VAN WILL NOT RETRACT, THEREFORE PUTS AN OCCUPANT IN THE THIRD ROW SEAT IN DANGER.

NHTSA ODI #10124834

24 miles · Jun 7, 2005

Electrical System

I READ THE COMPLAINT ABOUT 2001-2002 CHRYSLER TOWN&COUNTRY MIMI VANS HAVING A PROBLEM WITH DIMMING HEADLIGHTS. I HAVE THE SAME PROBLEM WITH MY 2003 TOWN & COUNTRY, WHEN I HIT THE BREAKS I CAN VISABLY SEE THAT ALL OF THE LIGHTS DIM AND FLICKER. I REPORTED THIS TO THE DEALER AND THEY STATED THAT THIS WAS NORMAL AND THERE WAS NO PR…

Read full complaint

NHTSA ODI #10124426

19,000 miles · Jun 6, 2005

Latches/locks/linkages

UNABLE TO CLOSE DOOR LATCH PREVENTED DOOR FROM CLOSING AND UNABLE TO BE SAFLEY SECURE DOOR. PASSINGERS EXPOSED SINCE DOOR WOULD NOT CLOSE

NHTSA ODI #10124390

Mileage unknown · Jun 3, 2005

Electrical System

Read full complaint

CONTACT STATES: CHRYSLER, TOWN AND COUNTRY LX, HAD THIS VEHICLE FOR A LITTLE OVER A YEAR. THE ENTIRE DASH CONTROLS WILL NOT WORK. SECOND TIME THIS HAS HAPPENED, THIS HAS BEEN FIXED, BUT IT HAS HAPPENED AGAIN. THE VEHICLE MISFIRES WHEN IT START,S AND RPM GAUGE MOVES UP AND DOWN. SINCE MARCH THE VEHICLE HAS BEEN TAKEN TO THE DEALER, STOLTZ OF ST MARY'S, FOUR TIMES. SERVICE MANAGER SAID IT WAS FIXED YESTERDAY, YET IT STILL WASN'T FIXED. THE SERVICE MAN SAID HE DIDN'T KNOW WHAT WAS WRONG WITH THE VEHICLE. IT IS STILL UNDER THE WARRANTY.*AK *NM

NHTSA ODI #10119749

Mileage unknown · May 20, 2005

Fuel System, Gasoline

Read full complaint

I HAVE A 2003 CHRYSLER TOWN AND COUNTRY LIMITED WITH APPROXIMATELY 44,000 MILES. ON THREE OCCASIONS, WHEN PRESSING THE ACCELERATOR TO THE FLOOR TO PULL OUT OR PASS, THE ENGINE ACCELERATED MORE THAN ANTICIPATED AND FOR A LONGER TIME. WHEN THE ACCELERATOR WAS RELEASED, THE ENGINE REMAINED AT HIGH SPEED FOR AN INSTANT LONGER THAN NORMAL THEN WOULD NOT SLOW BELOW A FAST IDLE UNTIL THE CAR WAS SHUT DOWN AND RESTARTED. WHEN TAKEN TO THE DEALER, THE DEALER, SCULLY MOTORS OF WINDSOR, CT, WAS ABLE TO REPLICATE THE PROBLEM, POSSIBLY EVEN WORSE, AND INVESTIGATED. THEY HAVE REPORTED TO ME THAT THE PLATE INSIDE THE THROTTLE BODY WAS DISINTEGRATING AND CAUSING THE THROTTLE TO HANG OPEN AND TOLD ME THE CAR WAS UNSAFE TO DRIVE. THEY TOLD ME THERE WAS NO SERVICE BULLETIN ON THE PROBLEM, AND WHEN I CALLED CHRYSLER CUSTOMER SERVICE THEY ALSO TOLD ME THEY HAD NO OTHER RECORD OF A SIMILAR PROBLEM. HOWEVER, CHRYSLER IS OUT OF STOCK ON REPLACEMENT THROTTLE BODIES AND REPORTEDLY MANY SITES WITHIN CHRYSLER HAVE THE PART ON BACK ORDER. THIS WOULD INDICATE TO A LAYMAN THAT THE PROBLEM MIGHT BE MORE WIDESPREAD. SINCE THE SERVICE PERSONNEL CONSIDERED IT SUCH A THREAT TO MY SAFETY THAT I SHOULD NOT DRIVE THE CAR, AND SINCE THIS DOES NOT SEEM TO BE A ROUTINE TYPE OF BREAKDOWN ON A RELATIVELY NEW CAR, I BELIEVE IT SHOULD BE CONSIDERED FOR REVIEW AS A SAFETY DEFECT. I HAVE REQUESTED THE DEALER TO SAVE THE REPLACED PARTS FOR ME.

NHTSA ODI #10121716

22,000 miles · May 14, 2005

Power TrainService Brakes, Air

Read full complaint

I PURCHASED MY VAN IN AUGUST OF 2003. I NOTICED THE BRAKES WERE SQUEAKING AND TOOK IT TO THE DEALER TO HAVE THEM CHECKED OUT. I WAS TOLD THAT MY FRONT BRACKES HAD 15-20% OF THE PAD LEFT AND THAT THEY SHOULD BE REPLACED AND THE ROTARS TURNED .TTHE VEHICLE HAS ONLY 22,000 MILES ON IT. IT SEEMS TO ME THAT BRAKES SHOULD LAST LONGER THAN 22,000 MILES.I WAS TOLD I MUST DO ALLOT OF "CITY DRIVING" I AM NOW EXPERIENCING "ROUGH,DELAYED SHIFTING AT ABOUT 15 MPH. HESITATION, CLUNK. THE TRANSMISSION HAS "SLIPPED" OUT OF GEAR WHILE DRIVING AND ALSO ROUGH DOWNSHIFTING. I CERTAINLY EXPECTED A BETTER QUALITY MANUFACTURED VEHIICLE THAN WHAT I HAVE EXPERIENCED SO FAR. I DOUBT I WILL EVER PURCHASE ANOTHER VEHICLE FROM CHRYSLER!!.

NHTSA ODI #10120906

17,000 miles · Apr 29, 2005

Air BagsSeat BeltsCrashInjury

Read full complaint

I CAME TO A STOP - 3 OTHER CARS IN FRONT OF ME. I WAS DRIVING A 2003 TOWN & COUNTRY VAN. WAS HIT IN THE REAR BY A PICK UP TRUCK GOING AROUND 40-45 MILES PER HOUR. WHEN HE HIT MY DRIVERS SEAT WENT BACK AND BROKE. I WAS THEN THROWN FORWARD THRU MY SEAT BELT AND UPTOWARDS THE WINDSHIELD. HE HE ME AGAIN (CAR JERKED AND I WENT BACK) SEAT BROKE - AIR BAG NEVER DEPLOYED. HAVE SEVERE NECK PROBLEMS - TORN DISK IN LOWER BACK - PAIN ALL DOWN THE RIGHT SIDE OF MY BODY CONSTANTLY - NEVER SLEEP - SEEN DOCTORS WAITING FOR INJECTIONS. IF THAT DOESN'T WORK NEXT STEP IS SURGERY. WHY DID MY SEAT BREAK - IF IT DIDN'T I PROBABLY WOULDN'T HAVE SUCH MEDICAL PROBLEMS. IF MY CHILD WAS SITTING BEHIND ME, THEY WOULD HAVE BEEN CRUSHED, PARALIZED, KILLED. SEATS SHOULD WITHSTAND CRASHES. AIRBAGS SHOULD ALSO HAVE BEEN DEPLOYED. CLOSE TO $10,000 IN REAR AND FRONT DAMAGES. SOMETHING SHOULD HAVE WORKED. *AK

NHTSA ODI #10118709

45 miles · Apr 6, 2005

Air BagsCrashInjury

WE WERE HIT BROADSIDE BY A VEHICLE THAT RAN A STOP SIGN ON THE PASSENGER SIDE. WE ARE EQUIPPED WITH SIDE AIRBAGS THAT FAILED TO DEPLOY. CHRYSLER INVESTIGATED AND STATED THE AIRBAGS OPERATED CORRECTLY AND GAVE US NO CONTACT INFORMATION TO DISCUSS THIS WITH THEM. MY WIFE RECEIVED HIP AND BACK INJURIES.*AK

NHTSA ODI #10116471

Mileage unknown · Mar 28, 2005

Visibility

WHILE THE VEHICLE WAS PARKED REAR WINDOW SHATTERED. THE CAUSE HAD NOT BEEN DETERMINED AT THIS TIME. CONSUMER WILL CONTACT THE DEALER IN THE NEAR FUTURE. *AK

NHTSA ODI #10116998

Mileage unknown · Mar 7, 2005

EquipmentPower TrainSteering

Read full complaint

PROBLEMS WITH A/C AND HEATING SYSTEM, POWER STEERING AND TRANSMISSION ON 2003 CHRYSLER TOWN AND COUNTRY MINIVAN. *BF THE CONSUMER STATED THERE WAS A RECALL REGARDING THE POWER STEERING SYSTEM WHICH WAS NOT CORRECTED WHEN THE CONSUMER FIRST TOOK THE VEHICLE TO THE DEALER. AFTER THE VEHICLE WAS RETURNED TO THE DEALERSHIP FOR A THIRD TIME FOR THE POWER STEERING, THE CONSUMER WAS TOLD BY THE DEALER THEY WERE UNABLE TO MAKE THE REPAIRS AND THAT CHRYSLER TECHNICAL GROUP HAD BEEN CONTACTED TO AID IN DIAGNOSING THE PROBLEM. THE CONSUMER WAS TOLD A SPECIAL PART FOR THE A/C WAS NEEDED AND IT WOULD TAKE A COUPLE OF DAYS. WHEN THE CONSUMER WENT TO PICK UP T HE VEHICLE ON THE FOURTH OCCASION, THE A/C POWER STEERING AND TRANSMISSION STILL WAS NOT REPAIRED. *JB

NHTSA ODI #10115051

Official recalls

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

Latches/locks/linkages:tailgate:latch

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

Latches/locks/linkages:hatchback/liftgate:lock