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2003 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2003 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

About this comparison →

When problems were reported

Mileage at the reported incident

188 reports with mileage · 57 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Steering. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 40 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

15 crash reports7 fire reports18 injury reports

What owners actually said

245 reports
25,000 miles · Sep 29, 2005
Electrical SystemPower TrainService Brakes, Hydraulic

DT: CONSUMER PURCHASED A NEW VEHICLE IN 2003 AND SINCE THEN THERE HAVE BEEN NUMEROUS PROBLEMS. OVER THE WEEKEND, WHILE DRIVING 45 MPH THE CONSUMER APPLIED BRAKE PRESSURE BECAUSE SHE WAS APPROACHING A RED LIGHT AND DISCOVERED THERE WERE NO BRAKES. THE BRAKES WERE MUSHY/LOOSE AND WENT TO THE FLOOR. THEY WERE NOT RESPONDING TO …

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DT: CONSUMER PURCHASED A NEW VEHICLE IN 2003 AND SINCE THEN THERE HAVE BEEN NUMEROUS PROBLEMS. OVER THE WEEKEND, WHILE DRIVING 45 MPH THE CONSUMER APPLIED BRAKE PRESSURE BECAUSE SHE WAS APPROACHING A RED LIGHT AND DISCOVERED THERE WERE NO BRAKES. THE BRAKES WERE MUSHY/LOOSE AND WENT TO THE FLOOR. THEY WERE NOT RESPONDING TO PRESSURE. THE CONSUMER PUMPED BRAKES IN UP AND DOWN MOTION AND THEY ACTIVATED, BUT WERE WEAK IN THEIR RESPONSE. THE CONSUMER WAS ABLE TO STOP JUST BARELY MISSING ANOTHER VEHICLE. CONSUMER DROVE VEHICLE ABOUT A MILE TO THE DEALERSHIP, WHO STATED THAT MASTER CYLINDER FAILED AND WOULD HAVE TO BE REPLACED. A NEW MASTER CYLINDER WAS ORDERED. HOWEVER, THE PARTS HAVE NOT YET ARRIVED. CONSUMER WISHED TO FILE A COMPLAINT AT THIS TIME EVEN THOUGH SHE DID NOT KNOW THE OUTCOME OF THIS REPAIRS. THIS WAS THE FIRST TIME THIS HAPPENED WITH THE BRAKES. *AK THE CONSUMER EXPERIENCED TRANSMISSION PROBLEMS SINCE THE VEHICLE WAS PURCHASED AND THE ALTERNATOR WAS REPLACED. *JB

NHTSA ODI #10135093

30,000 miles · Sep 12, 2005
Latches/locks/linkages

WHEN USING THE AUTOMATIC DOOR CLOSURE OPTION WITH BOTH THE DRIVER AND PASSENGER SLIDING DOORS, THE DOOR WILL ONLY CLOSE TO WITHIN 5 INCHES AND THEN BOUNCE BACK OPEN. I HAVE TAKEN IT IN FOR WARRANTY WORK 3 TIMES AND THEY ARE UNABLE TO REPAIR IT, THEY HAVE REPLACED THE LATCHES AND REPLACED THE TRACK THING IT RUNS ON. *JB

NHTSA ODI #10136202

24,000 miles · Sep 7, 2005
Steering

DECEMBER 7, 2004 I TOOK MY VAN INTO THE DEALERSHIP BECAUSE IT WAS MAKING THIS LOUD SOUND ON THE DRIVERS SIDE AND WAS WORSE WHEN I TURNED THE WHEEL. THEY SAID THEY PERFORMED THE RECALL WHICH FIXED THE PROBLEM. 3 MONTHS LATER I NOTICED THE NOISE HAD RETURNED. I TOOK IT IN ON JULY 7 TO HAVE THEM CHECK THE LOUD NOISE AGAIN AND T…

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DECEMBER 7, 2004 I TOOK MY VAN INTO THE DEALERSHIP BECAUSE IT WAS MAKING THIS LOUD SOUND ON THE DRIVERS SIDE AND WAS WORSE WHEN I TURNED THE WHEEL. THEY SAID THEY PERFORMED THE RECALL WHICH FIXED THE PROBLEM. 3 MONTHS LATER I NOTICED THE NOISE HAD RETURNED. I TOOK IT IN ON JULY 7 TO HAVE THEM CHECK THE LOUD NOISE AGAIN AND THEY SAID THEY COULD NOT DUPLICATE THE PROBLEM. I ONCE AGAIN TOOK IT IN BEGINNING OF AUGUST FOR SAME PROBLEM. THIS TIME THEY HAD THE VEHICLE 4 DAYS AND REPLACED THE POWER STEERING. TOOK IT HOME AND THE NOISE WAS STILL THERE. I TOOK IT IN ONE WEEK LATE FOR THE SAME LOUD NOISE. THIS TIME THEY KEPT IT 2 DAYS AND REPLACED THE POWER STEERING HOSE. WELL I TOOK IT IN AGAIN TODAY 9/7 FOR THE SAME NOISE AND HAVE OFFERED TO GO IN TOMORROW MORNING TO DIAGNOSE THE PROBLEM MYSELF. *JB

NHTSA ODI #10135751

61,000 miles · Sep 7, 2005
Visibility

THE DRIVERS SIDE AND PASSENGER SIDE WINDOWS IN MY 2003 CHRYSLER TOWN AND COUNTRY HAVE FALLEN INTO THE DOOR MULTIPLE TIMES WITHOUT WARNING OR DURING USE. THE FIRST TIME WAS THE DRIVER'S SIDE AS I WAS LEAVING WORK AND IT WAS 15 DEGREES OUT. THE WINDOW FELL INTO THE DOOR. THE SECOND TIME WAS THE PASSENGER WINDOW AND IT FELL OUT …

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THE DRIVERS SIDE AND PASSENGER SIDE WINDOWS IN MY 2003 CHRYSLER TOWN AND COUNTRY HAVE FALLEN INTO THE DOOR MULTIPLE TIMES WITHOUT WARNING OR DURING USE. THE FIRST TIME WAS THE DRIVER'S SIDE AS I WAS LEAVING WORK AND IT WAS 15 DEGREES OUT. THE WINDOW FELL INTO THE DOOR. THE SECOND TIME WAS THE PASSENGER WINDOW AND IT FELL OUT WHILE NO ONE WAS IN THE VEHICLE AND IT WAS PARKED IN A VERY URBAN DOWNTOWN AREA. AS I WAS LEAVING WORK I APPROACHED MY VEHICLE AND NOTICED THE WINDOW WAS GONE. I OPENED THE VAN AND COULD TELL IT HAD FALLEN INTO THE DOOR WHILE I WAS WORKING THAT DAY. THE LAST TIME I WAS IN THE VAN AND I HEARD A LOUD SNAP AND MY HUSBAND WHO WAS OUTSIDE THE VAN OPENED THE DOOR TO SEE WHAT HAD HAPPENED AND COULD TELL THE WINDOW WAS GOING TO FALL. THE FAILURE IS APPARENTLY IN THE WINDOW ACTUATOR OR SOMETHING. THE DEALER HAS HAD TO REPLACE THESE PARTS. IT IS CURRENTLY IN THE SHOP FOR THE 3 OCCURRENCE AND WE HAVE ASKED TO KEEP THE OLD PART. *NM

NHTSA ODI #10135545

50,500 miles · Sep 1, 2005
Electrical SystemVehicle Speed Control

DT: THE CALLER SAID THE WARNING LIGHTS ON DASHBOARD WILL COME ON AND THE SPEEDOMETER AND THE TACHOMETER WILL STOP WORKING. SHE SAID THAT SOMETIMES SHE HAS TO PULL OFF THE ROAD AND TURN THE VEHICLE OFF TO GET THE LIGHTS TO GO OFF, AND SOMETIMES THEY WILL NOT START. SHE SAID OCCASIONALLY VEHICLE WILL LOSE POWER WHEN THE LIGHTS…

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DT: THE CALLER SAID THE WARNING LIGHTS ON DASHBOARD WILL COME ON AND THE SPEEDOMETER AND THE TACHOMETER WILL STOP WORKING. SHE SAID THAT SOMETIMES SHE HAS TO PULL OFF THE ROAD AND TURN THE VEHICLE OFF TO GET THE LIGHTS TO GO OFF, AND SOMETIMES THEY WILL NOT START. SHE SAID OCCASIONALLY VEHICLE WILL LOSE POWER WHEN THE LIGHTS COME ON AND SHE GETS OFF THE ROAD. DEALER REPLACED THE COMPUTER MODULE, BUT IT DID NOT FIX THE PROBLEM. MANUFACTURER TOLD HER THEY HAVE NOT SEEN THIS PROBLEM WITH ANY OTHER VAN. DEALER AND MANUFACTURER DO NOT KNOW WHAT IS THE CAUSE OF THE PROBLEM IS AND THEY CAN'T FIX IT. THE DEALER TOLD THE CALLER THAT OTHER VANS WERE BROUGHT IN FOR THIS PROBLEM, BUT THE CALLER'S VEHICLE WAS TAKEN TO DEALER FOR THIS PROBLEM THREE TIMES.*AK

NHTSA ODI #10135099

Mileage unknown · Aug 4, 2005
Steering

2003 CHRYSLER TOWN AND COUNTRY DEVELOPED PROBLEMS WITH THE POWER STEERING.***NO ANSWER REQUIRED***. *MR THE VEHICLE POWER STEERING RETURN HOSE FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER HAD HE HOSE REPAIRED AND IS REQUEST REIMBURSEMENT FROM THE MANUFACTURER. *NM

NHTSA ODI #10132397

38,000 miles · Aug 1, 2005
Seat Belts

DT: THE SEAT BELTS BEGAN SHREDDING. BOTH BELTS IN THE FRONT AND THE ONE IN THE THIRD SEAT ON THE LEFT. THE OWNER HAS BEEN IN CONTACT WITH DEALER BUT NOT CHRYSLER. THE SEAT BELTS HAVE BEEN LIKE THIS FOR A MONTH. OWNER WAS PUTTING TAPE ON THE SEAT BELTS TO KEEP THEM TOGETHER. THE OWNER CALLED CHRYSLER ALSO. DEALERSHIP SAID TH…

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DT: THE SEAT BELTS BEGAN SHREDDING. BOTH BELTS IN THE FRONT AND THE ONE IN THE THIRD SEAT ON THE LEFT. THE OWNER HAS BEEN IN CONTACT WITH DEALER BUT NOT CHRYSLER. THE SEAT BELTS HAVE BEEN LIKE THIS FOR A MONTH. OWNER WAS PUTTING TAPE ON THE SEAT BELTS TO KEEP THEM TOGETHER. THE OWNER CALLED CHRYSLER ALSO. DEALERSHIP SAID THAT THE SEAT BELT WERE NOT COVERED BY A WARRANTY.*AK *NM

NHTSA ODI #10125892

60,000 miles · Jul 12, 2005
Visibility

DT: 2003 CHRYSLER TOWN AND COUNTRY EX. SHORTLY AFTER PURCHASING THE VEHICLE THE CONSUMER TOOK IT BACK TO THE DEALER BECAUSE THE DRIVERS SIDE REAR WINDOW DID NOT SEAL CORRECTLY. WHEN PASSENGER'S RODE IN THE BACK SEAT THE COULD HEAR WHISTLING NOISE. THE SALESMAN PUSHED IN ON THE WINDOW AND THOUGHT THIS FIXED THE PROBLEM. TH…

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DT: 2003 CHRYSLER TOWN AND COUNTRY EX. SHORTLY AFTER PURCHASING THE VEHICLE THE CONSUMER TOOK IT BACK TO THE DEALER BECAUSE THE DRIVERS SIDE REAR WINDOW DID NOT SEAL CORRECTLY. WHEN PASSENGER'S RODE IN THE BACK SEAT THE COULD HEAR WHISTLING NOISE. THE SALESMAN PUSHED IN ON THE WINDOW AND THOUGHT THIS FIXED THE PROBLEM. THERE IS 60000 MILES ON THE VEHICLE NOW. ON MEMORIAL DAY WEEKEND THAT REAR WINDOW BLEW OUT WHILE THE CONSUMER WAS DRIVING 75 MPH. THE VEHICLE WAS TAKEN BACK TO THE DEALER BUT THEY WILL ONLY REPAIR IT AT THE CONSUMER'S EXPENSE, $200.00. THE SERVICE DEPARTMENT HAS SPOKEN WITH WARRANTY THROUGH CHRYSLER, AND THEY DENIED THIS CLAIM BECAUSE OF THE MILEAGE ON THE VEHICLE. *NM

NHTSA ODI #10128499

25,725 miles · Jun 30, 2005
Electrical System

ALL LIGHTING GOES OUT. HEAD LIGHTS, INSTRUMENTS,SIDE MARKERS.BRAKE LIGHTS. MAKES FOR A VERY DANGERS SITUATION AT NOT BEING ABLE TO SEE WHEN DRIVING AT NIGHT OR BAD WEATHER CONDITIONS

NHTSA ODI #10127179

33,000 miles · Jun 15, 2005
Exterior LightingVisibility

DT: CONSUMER WAS DRIVING ON THE FREEWAY WHILE IT WAS RAINING. WHEN CONSUMER CHANGED LANES AND USED TURN SIGNAL ON DRIVER'S SIDE THE WINDSHIELD WIPERS STOPPED. CONSUMER BELIEVED THAT SHE MAY HAVE LET THE TURN SIGNAL SWITCH GO BACK TO THE MIDDLE POSITION AND WINDSHIELD WIPERS BEGAN TO WORK AGAIN. CONSUMER HAD A RECALL ON POW…

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DT: CONSUMER WAS DRIVING ON THE FREEWAY WHILE IT WAS RAINING. WHEN CONSUMER CHANGED LANES AND USED TURN SIGNAL ON DRIVER'S SIDE THE WINDSHIELD WIPERS STOPPED. CONSUMER BELIEVED THAT SHE MAY HAVE LET THE TURN SIGNAL SWITCH GO BACK TO THE MIDDLE POSITION AND WINDSHIELD WIPERS BEGAN TO WORK AGAIN. CONSUMER HAD A RECALL ON POWER STEERING FIXED AT THE DEALER, BUT DID NOT FIX THE WINDSHIELD WIPER PROBLEM. WINDSHIELD WIPERS FAILED TWICE SINCE RECALL REPAIRS WERE DONE. CONSUMER SAID THIS HAPPENED ALL THREE TIMES THAT SHE WAS ON THE FREEWAY. DOESN'T SEEM TO HAPPEN WHEN NOT USING THE TURN SIGNAL.*AK

NHTSA ODI #10125398

Official recalls

2

05V134000 · Latches/locks/linkages:hatchback/liftgate:lock

Apr 6, 2005

ON CERTAIN MINIVANS, THE POWER LIFTGATE (PLG) LATCH MAY NOT ENGAGE THE STRIKER ALLOWING THE LIFTGATE TO OPEN WHILE DRIVING.

Consequence & remedy

Consequence: IN THE EVENT OF A CRASH, AN UNBELTED PASSENGER COULD BE EJECTED FROM THE VEHICLE.

Remedy: DEALERS WILL REPLACE THE POWER LIFTGATE CONTROL MODULE FREE OF CHARGE. THE RECALL BEGAN APRIL 26, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

04V386000 · Steering:hydraulic Power Assist:hose, Piping, And Connections

Aug 5, 2004

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

Consequence & remedy

Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

Remedy: DEALERS WILL REPLACE THE UPPER POWER STEERING COOLER HOSE. THIS RECALL BEGAN ON SEPTEMBER 27, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

3

DP14002 · Engine Stall After Refueling

Opened Sep 5, 2014 · Closed Apr 6, 2015

Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly

This defect petition evaluates July 7, 2014 allegations from an owner of a model year (MY) 2007 Dodge Grand Caravan minivan that engine stall occurs in these vehicles without warning after refueling.The petitioner's vehicle is a Chrysler RS platform minivan.The RS platform includes MY 2003 through 2007 Dodge Grand Caravan, Dodge Caravan, Chrysler Town and Country and Chrysler Voyager minivans.NHTSA evaluated the petition by analyzing consumer complaints submitted to the Agency, analyzing field data, reviewing technical information provided in Chrysler's response to an Agency information request and testing an RS minivan identified by its owner as experiencing post-refuel engine stalls.After completing this evaluation, NHTSA has concluded that further investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists.The stalls occurring in these vehicles only occur immediately after filling up the fuel tank and happen at low engine speeds. The failure rate is low, even after 8 to 13 years of the vehicles being in service, and there are no reports of crashes or injuries resulting from the stall condition.In the Agency's view, additional investigation is unlikely to result in finding the existence of a safety-related defect in the subject vehicles.Given the need to allocate and prioritize NHTSA's limited resources to best accomplish the Agency's safety mission, the petition is denied.This action does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency will take further action if warranted by future circumstances. More details concerning our review can be found in the Federal Register Notice for this action.The following 161 VOQs are included in the petition evaluation: 10209242, 10229468, 10240708, 10260923, 10275939, 10276532, 10296487, 10298175, 10328669, 10330144, 10346517, 10349789, 10354758, 10363689, 10372112, 10372368, 10372514, 10378031, 10379764, 10382938, 10387448, 10394063, 10398877, 10413918, 10418652, 10420924, 10427063, 10437525, 10445392, 10446902, 10470028, 10471249, 10473733, 10502231, 10503114, 10504260, 10509862, 10511988, 10512120, 10512385, 10512650, 10513147, 10538154, 10549841, 10551763, 10555188, 10555418, 10556754, 10565367, 10574012, 10574398, 10586555, 10587212, 10587559, 10593433, 10607841, 10607913, 10608922, 10615810, 10622468, 10628141, 10632112, 10632128, 10632172, 10632175, 10632231, 10632262, 10632266, 10632270, 10632305, 10632316, 10632326, 10632370, 10632385, 10632399, 10632492, 10632542, 10632765, 10632833, 10632928, 10633197, 10633281, 10633409, 10633421, 10633483, 10633507, 10637752, 10637804, 10637950, 10637975, 10638032, 10638289, 10638290, 10638401, 10638968, 10639218, 10639623, 10641157, 10641603, 10641614, 10641836, 10644339, 10644705, 10649713, 10649895, 10649932, 10650313, 10652590, 10653147, 10653783, 10654533, 10655226, 10658900, 10659679, 10660320, 10662588, 10662645, 10662662, 10663473, 10667056, 10667437, 10668081, 10668094, 10668131, 10668612, 10668969, 10668970, 10669584, 10669678, 10669729, 10669775, 10669866, 10669895, 10669992, 10670422, 10670506, 10676348, 10676732, 10677120, 10679795, 10679934, 10680057, 10680290, 10680342, 10680714, 10681512, 10682584, 10682906, 10683022, 10683114, 10683549, 10683620, 10683697, 10683743, 10689898, 10690761, 10691284, 10691556, 10691751, 10693061, 10694300

EA04031 · Power Liftgate Latch

Opened Nov 22, 2004 · Closed Apr 7, 2005

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

Latches/locks/linkages:tailgate:latch

THIS INVESTIGATION WAS OPENED AS PE04-054 REGARDING REPORTS OF ALLEGED POWER LIFTGATE (PLG) OPENING WHILE DRIVING.THE INVESTIGATION WAS UPGRADED ON NOVEMBER 22, 2004 BASED ON INFORMATION PROVIDED BY DAIMLERCHRYSLER CORPORATION (DCC) IN ITS SEPTEMBER 17, 2004 RESPONSE TO PE04-054. BY LETTER OF APRIL 5, 2005, DCC HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL OF 70,235 MODEL YEAR (MY) 2003 CHRYSLER TOWN & COUNTRY AND DODGE GRAND CARAVAN VEHICLES EQUIPPED WITH THE PLG OPTION.DCC HAS IDENTIFIED A PROBLEM IN EARLY PRODUCTION MY 2003 PLG CONTROL MODULES THAT CAN PREVENT THE PLG DOOR FROM LATCHING CLOSED IN A POWER OPEN/CLOSE CYCLE.IN THIS CONDITION THE PLG CAN RISE (NOT POWER OPEN) DURING VEHICLE OPERATION.DEALERS WILL INSTALL A REVISED PLG CONTROL MODULE TO REMEDY THE AFFECTED VEHICLES.SEE SAFETY RECALL 05V134 FOR DETAILS.

PE04054 · Power Liftgate Latch

Opened Jul 30, 2004 · Closed Nov 22, 2004

Status: closed (inferred from source dates) · Latches/locks/linkages; Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Additional source detail variants (2)

Latches/locks/linkages

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.

Latches/locks/linkages:hatchback/liftgate:lock

THIS INVESTIGATION WAS OPENED ON JULY 30, 2004, BASED ON ODI CONSUMER COMPLAINTS ALLEGING UNWANTED OPENING OF THE VEHICLE'S POWER LIFTGATE (PLG) WHILE DRIVING.IN DAIMLERCHRYSLER CORPORATION (DCC)'S SEPTEMBER 17, 2004 RESPONSE TO ODI' S INFORMATION REQUEST LETTER, IT PROVIDED ADDITIONAL CONSUMER COMPLAINTS AND LAWSUITS.DCC STATES IN PART, ...THE PLG LATCH BECOMES STUCK IN A SEMI-CLOSED STATE NOT ALLOWING THE PLG LATCH TO ENGAGE THE STRIKER, THUS NOT CLOSING THE LIFTGATE COMPLETELY.IN THIS CONDITION THE PLG AJAR WARNING LIGHT WILL NOT BE ILLUMINATED AND THE PLG CAN RISE (NOT A POWERED OPEN) WHILE DRIVING. THIS INVESTIGATION HAS BEEN UPGRADED TO EA04-031 FOR FURTHER ANALYSIS.