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2000 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2000 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

168 reports with mileage · 138 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports16 fire reports15 injury reports

What owners actually said

306 reports
65,000 miles · Jun 22, 2009
Service Brakes, Hydraulic

BRAKES FAILED TO STOP VEHICLE. PEDAL GOES TO FLOOR. AFTER INVESTIGATING, FOUND BOTH BRAKE LINES RUPTURED UNDER DRIVERS SIDE DOOR AREA DUE TO CORROSION. *TR

NHTSA ODI #10274645

90,000 miles · Jun 13, 2009
Air Bags

2000 CHRYSLER MINIVAN " CLOCK SPRING RECALL #D17 " I WOULD LIKE THE NHTSA TO KNOW THAT CHRYSLER CORPORATION IS NOT FOLLOWING THROUGH THIS SAFETY RECALL PROPERLY I HAVE BEEN TRYING TO HAVE MY VAN 'S CLOCK SPRING RECALL DONE FOR THE LAST 5 MONTHS AND THE DEALERSHIP KEES TELLING ME THAT THE PARTS ARE ON BACK ORDER I CONTACTED A FEW…

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2000 CHRYSLER MINIVAN " CLOCK SPRING RECALL #D17 " I WOULD LIKE THE NHTSA TO KNOW THAT CHRYSLER CORPORATION IS NOT FOLLOWING THROUGH THIS SAFETY RECALL PROPERLY I HAVE BEEN TRYING TO HAVE MY VAN 'S CLOCK SPRING RECALL DONE FOR THE LAST 5 MONTHS AND THE DEALERSHIP KEES TELLING ME THAT THE PARTS ARE ON BACK ORDER I CONTACTED A FEW DEALERSHIPS AND THEY ALL TELL ME THAT THE REPLACEMENT PARTS ARE ON BACK ORDER ,NOW MY SELF AND 100'S OF THOUSANDS OF OTHER CHRYSLER MINIVAN OWNERS ARE DRIVING AROUND WITH "NO HORN AND A INOPERATIVE AIR BAG" WHICH IS NOT SAFE AT ALL MY VEHICLE WILL NOT EVEN PASS THE STATE INSPECTION DUE TO THIS CONDITION PLEASE INVESTIGATE THIS. *TR

NHTSA ODI #10273683

Mileage unknown · Feb 25, 2009
Air Bags

1) DRIVING, AND TURNING THE STEERING WHEEL IS WHAT CAUSED THE FAILURE 2)SOMETHING BROKE IN THE STEERING COLUMN. NOW NOTHING WORKS ON THE STEERING WHEEL. THE AIRBAG LIGHT IS ALWAYS ON, THE CRUISE CONTROL DOESN'T WORK ANYMORE, AND THE HORN NO LONGER WORKS. 3) I HAVE NOT BEEN ABLE TO FIX THIS PROBLEM YET. *TR

NHTSA ODI #10259901

161,000 miles · Feb 8, 2009
Steering

I OWN A 2000 CHRYSLER TOWN AND COUNTRY WITH A 3.8 LITER ENGINE. I'VE HAD THE SERPENTINE BELT FALL OFF NUMEROUS TIMES IN THE PAST STARTING AT 95000 MILES AND THEN AT 131000. I REPLACED THE BELT 3 TIMES ALONG WITH THE TENSIONER AND BELT ALONG WITH THE WATER PUMP TO TRY TO ELIMINATE THIS ISSUE AND IT WORKED.... FOR A YEAR.... …

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I OWN A 2000 CHRYSLER TOWN AND COUNTRY WITH A 3.8 LITER ENGINE. I'VE HAD THE SERPENTINE BELT FALL OFF NUMEROUS TIMES IN THE PAST STARTING AT 95000 MILES AND THEN AT 131000. I REPLACED THE BELT 3 TIMES ALONG WITH THE TENSIONER AND BELT ALONG WITH THE WATER PUMP TO TRY TO ELIMINATE THIS ISSUE AND IT WORKED.... FOR A YEAR.... IT JUST HAD IT HAPPEN AGAIN. AFTER READING ISSUES ON THE INTERNET, THIS APPARENTLY IS A COMMON ISSUE. LUCKILY WHEN IT HAPPENED, I WAS DRIVING AND WAS ABLE TO STEER THE VEHICLE WITHOUT POWER STEERING. IF IT WERE MY WIFE DRIVING, THE STEERING ISSUE BECOMES A SAFETY ISSUE. I FEEL CHRYSLER SHOULD BE HELD ACCOUNTABLE FOR THIS SAFETY RELATED ISSUE. I'VE NOT SEEN ANY RECALLS WITH REGARDS TO THIS ISSUE. *TR

NHTSA ODI #10257954

132,007 miles · Jan 8, 2009
Engine And Engine CoolingSteeringCrashInjury

DURING RAIN OR SNOWMELT EVENTS, SPLASHING WATER CAUSES THE SERPENTINE BELT ON THE ENGINE SLIP FROM THE ENGINE IDLER PULLEYS. THEY ARE SMOOTH AND ROUNDED IN DESIGN, ALLOWING WATER TO SLIP BENEATH DURING OPERATION RESULTING IN THE BELT SLIPPING FROM THE PULLEYS. THE STEERING ON THESE VANS IS EXTREMELY INADEQUATE WITHOUT POWER AS…

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DURING RAIN OR SNOWMELT EVENTS, SPLASHING WATER CAUSES THE SERPENTINE BELT ON THE ENGINE SLIP FROM THE ENGINE IDLER PULLEYS. THEY ARE SMOOTH AND ROUNDED IN DESIGN, ALLOWING WATER TO SLIP BENEATH DURING OPERATION RESULTING IN THE BELT SLIPPING FROM THE PULLEYS. THE STEERING ON THESE VANS IS EXTREMELY INADEQUATE WITHOUT POWER ASSIST, EVEN WHILE THE VEHICLE IS MOVING. OUR BELT HAS SLIPPED OFF IN THE PAST, REQUIRING BELT REPLACEMENT, BUT THIS RECENT EVENT CAUSED A LOSS OF STEERING WHILE THE VEHICLE WAS IN MOTION, RESULTING IN A CRASH. NO ONE IN MY FAMILY WAS SERIOUSLY INJURED, BUT THE VALENCE AT THE FRONT OF THE VEHICLE WAS DAMAGED. AFTER CALLING MY LOCAL DMV TO FIND OUT WHERE TO REPORT THIS, AND SEARCHING THE INTERNET ABOUT THE PROBLEM, I FIND IT UNCONSCIONABLE THAT CHRYSLER AND THE NHTSA HAVE NOT ACTED ON A SOLUTION SOONER. *TR

NHTSA ODI #10254300

Mileage unknown · Dec 15, 2008
Seats

THE HEATED SEATS IN CHRYSLER TOWN & COUNTRY GOT SO HOT THAT IT BURNT MY JACKET. *TR

NHTSA ODI #10251785

143,000 miles · Dec 5, 2008
Electrical System

I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY IN JULY 2007 FROM A CHRYSLER DEALER IN NJ. SEVERAL WEEKS AFTER PURCHASING THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF THE TRIP THE VAN STALLED SEVERAL MORE TIMES…

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I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY IN JULY 2007 FROM A CHRYSLER DEALER IN NJ. SEVERAL WEEKS AFTER PURCHASING THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF THE TRIP THE VAN STALLED SEVERAL MORE TIMES WHILE IN MOTION. AFTER SEVERAL WEEKS OF SPORADIC STALLING I CALLED THE DEALER THAT SOLD US THE CAR AND EXPLAIN THE PROBLEM. THEY STATED THAT THE CAR WAS SOLD WITH NO WARRANTY AND THAT THERE WAS NOTHING THAT THEY WOULD DO FOR THE VEHICLE. THE PROBLEM WAS SO SPORADIC THAT IT WOULD GO AWAY FOR A FEW MONTHS AND RANDOMLY RETURNED. THE CAR DOES NOT GIVE ANY SIGNS PRIOR TO STALLING SUCH A SPUTTERING. THE VAN EVEN STALLS WHILE GOING THROUGH CURVES AND TURNS LEAVING THE DRIVER TO MUSCLE THE CAR SAFELY TO A STOP BEFORE HAVING TO RESTART IT. THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY WIFE HAD BEEN DRIVING AROUND A CURVE AND IT STALLED OUT AND SHE ALMOST WENT OFF THE ROAD BECAUSE SHE BARELY HAD THE MUSCLE TO CONTROL THE STEERING WHEEL AND BRAKES. I HAVE TAKEN IT TO A LOCAL DEALER BUT THEY SAID THAT THE PROBLEM HASN'T THROWN A CODE FOR THEM TO DIAGNOSE AND THEY WERE UNSUCCESSFUL IN GETTING THE CAR TO STALL OUT FOR THEM DURING TEST DRIVES. THE DEALER HAD RECOMMENDATIONS FOR FIXING THE CAR WHICH INCLUDED REPLACING THE ALTERNATOR, WIRING HARNESS TO THE ALTERNATOR, BATTERY, IGNITION MODULE, PLUGS & WIRES AND VARIOUS SENSORS, NONE OF WHICH HAS FIXED THE PROBLEM. I DID A SEARCH ONLINE AND FOUND A DISCUSSION FORUM WHERE IT APPEARS THAT THE PROBLEM THAT I HAVE IS VERY COMMON AMONGST OWNERS. SOME OF THESE OWNERS HAD SPENT MUCH MORE MONEY AT THEIR DEALERS UNTIL THEIR MECHANICS EVENTUALLY GAVE UP. FROM THE COMPLAINTS THAT I'VE SEEN IT APPEARS THAT THE STALLING PROBLEMS ARE OCCURRING ON TOWN&COUNTRY MODELS RANGING FROM 1997-2007 AND IS AFFECTING BOTH THE 3.3LTR ENGINE AS WELL AS THE 3.8LTR ENGINE. IT SEEMS THAT THIS PROBLEM IS COMMON ENOUGH AMONG OWNERS. *TR

NHTSA ODI #10250856

155,000 miles · Nov 21, 2008
Engine And Engine Cooling

WE WERE DRIVING IN THE RAIN ON THE INTERSTATE WHEN ALL OF SUDDEN LIGHTS COME ON..MY HUSBAND SAYS THAT THE POWER STEERING HAS GONE AND THE ENGINE LIGHTS COME ON AND THE ENGINE STARTS TO OVERHEAT. IT WAS TERRIFYING. WE FIND AS WE ARE PULLED TO THE SIDE OF THE ROAD THAT THE SERPENTINE BELT HAS COME OFF. IT WAS A BRAND NEW BELT. …

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WE WERE DRIVING IN THE RAIN ON THE INTERSTATE WHEN ALL OF SUDDEN LIGHTS COME ON..MY HUSBAND SAYS THAT THE POWER STEERING HAS GONE AND THE ENGINE LIGHTS COME ON AND THE ENGINE STARTS TO OVERHEAT. IT WAS TERRIFYING. WE FIND AS WE ARE PULLED TO THE SIDE OF THE ROAD THAT THE SERPENTINE BELT HAS COME OFF. IT WAS A BRAND NEW BELT. I HAD IT REPLACED PRIOR TO GOING ON THIS TRIP. MY HUSBAND AND SON GET IT BACK ON AND IT COMES OFF AGAIN. I HAD THE VEHICLE TOWED. THE OVERHEATING DID SOME DAMAGE. HAD TO REPLACE RADIATOR AND HOSES. THEN DRIVING DOWN BROAD STREET A WEEK LATER, THE HOSE COMES OFF AGAIN. I DON'T FEEL SAFE IN THIS VEHICLE. TENSIONER HAS BEEN REPLACED ALONG WITH OTHER DAMAGED PARTS. *TR

NHTSA ODI #10249510

Mileage unknown · Nov 10, 2008
Structure

THE L/H STRUT TOWER ON MY 2000 CHRYSLER TOWN AND COUNTRY IS RUSTING OUT. I HAVE FOUND MANY COMPLAINTS ON THE INTERNET ABOUT THIS AND UNDERSTAND THAT CHRYSLER HAS NOT CONSIDERED THIS A SAFETY ISSUE. I AM A MECHANIC AND I BELIEVE IT TO BE POTENTIALLY DANGEROUS. I WILL BE REPAIRING MY OWN VEHICLE USING CHRYSLERS TSB 23-044-02 AS…

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THE L/H STRUT TOWER ON MY 2000 CHRYSLER TOWN AND COUNTRY IS RUSTING OUT. I HAVE FOUND MANY COMPLAINTS ON THE INTERNET ABOUT THIS AND UNDERSTAND THAT CHRYSLER HAS NOT CONSIDERED THIS A SAFETY ISSUE. I AM A MECHANIC AND I BELIEVE IT TO BE POTENTIALLY DANGEROUS. I WILL BE REPAIRING MY OWN VEHICLE USING CHRYSLERS TSB 23-044-02 AS A GUIDE. *TR

NHTSA ODI #10248324

150,000 miles · Nov 3, 2008
Air BagsVehicle Speed Control

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE CRUISE CONTROL WORKED INTERMITTENTLY. RECENTLY, THE VEHICLE WAS TA…

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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE CRUISE CONTROL WORKED INTERMITTENTLY. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) WAS RELATED TO THE AIR BAG CLOCKSPRING ASSEMBLY. THE TECHNICIAN STATED THAT A DIAGNOSTIC MUST BE PERFORMED TO WARRANT THE RECALL DEFECT REPAIR. THE DIAGNOSTIC TEST COST $90. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS A COST ASSOCIATED WITH THE RECALL DEFECT REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 153,000.

NHTSA ODI #10247569

Official recalls

2

04V480000 · Air Bags

Oct 6, 2004

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Consequence & remedy

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V268000 · Fuel System, Gasoline:fuel Injection System

Sep 13, 2000

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA04013 · Driver Air Bag Clockspring Failure

Opened Jun 4, 2004 · Closed May 25, 2005

Status: closed (inferred from source dates) · Air Bags:frontal

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

PE04017 · Overheating Of Seat Heaters

Opened Feb 18, 2004 · Closed Jun 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA01007 · Air Bag Clockspring

Opened Feb 21, 2001 · Closed Nov 22, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

RQ00008 · Dc Minivan Fuel Injector Rail Leak

Opened Mar 9, 2000 · Closed Mar 18, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

There is no summary currently available