BRAKES FAILED TO STOP VEHICLE. PEDAL GOES TO FLOOR. AFTER INVESTIGATING, FOUND BOTH BRAKE LINES RUPTURED UNDER DRIVERS SIDE DOOR AREA DUE TO CORROSION. *TR
2000 Chrysler Town And Country
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2000 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.
About this comparison →How this year compares
Owner complaints by model year
Compare all Town And Country years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
168 reports with mileage · 138 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
306 reports2000 CHRYSLER MINIVAN " CLOCK SPRING RECALL #D17 " I WOULD LIKE THE NHTSA TO KNOW THAT CHRYSLER CORPORATION IS NOT FOLLOWING THROUGH THIS SAFETY RECALL PROPERLY I HAVE BEEN TRYING TO HAVE MY VAN 'S CLOCK SPRING RECALL DONE FOR THE LAST 5 MONTHS AND THE DEALERSHIP KEES TELLING ME THAT THE PARTS ARE ON BACK ORDER I CONTACTED A FEW…
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2000 CHRYSLER MINIVAN " CLOCK SPRING RECALL #D17 " I WOULD LIKE THE NHTSA TO KNOW THAT CHRYSLER CORPORATION IS NOT FOLLOWING THROUGH THIS SAFETY RECALL PROPERLY I HAVE BEEN TRYING TO HAVE MY VAN 'S CLOCK SPRING RECALL DONE FOR THE LAST 5 MONTHS AND THE DEALERSHIP KEES TELLING ME THAT THE PARTS ARE ON BACK ORDER I CONTACTED A FEW DEALERSHIPS AND THEY ALL TELL ME THAT THE REPLACEMENT PARTS ARE ON BACK ORDER ,NOW MY SELF AND 100'S OF THOUSANDS OF OTHER CHRYSLER MINIVAN OWNERS ARE DRIVING AROUND WITH "NO HORN AND A INOPERATIVE AIR BAG" WHICH IS NOT SAFE AT ALL MY VEHICLE WILL NOT EVEN PASS THE STATE INSPECTION DUE TO THIS CONDITION PLEASE INVESTIGATE THIS. *TR
1) DRIVING, AND TURNING THE STEERING WHEEL IS WHAT CAUSED THE FAILURE 2)SOMETHING BROKE IN THE STEERING COLUMN. NOW NOTHING WORKS ON THE STEERING WHEEL. THE AIRBAG LIGHT IS ALWAYS ON, THE CRUISE CONTROL DOESN'T WORK ANYMORE, AND THE HORN NO LONGER WORKS. 3) I HAVE NOT BEEN ABLE TO FIX THIS PROBLEM YET. *TR
I OWN A 2000 CHRYSLER TOWN AND COUNTRY WITH A 3.8 LITER ENGINE. I'VE HAD THE SERPENTINE BELT FALL OFF NUMEROUS TIMES IN THE PAST STARTING AT 95000 MILES AND THEN AT 131000. I REPLACED THE BELT 3 TIMES ALONG WITH THE TENSIONER AND BELT ALONG WITH THE WATER PUMP TO TRY TO ELIMINATE THIS ISSUE AND IT WORKED.... FOR A YEAR.... …
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I OWN A 2000 CHRYSLER TOWN AND COUNTRY WITH A 3.8 LITER ENGINE. I'VE HAD THE SERPENTINE BELT FALL OFF NUMEROUS TIMES IN THE PAST STARTING AT 95000 MILES AND THEN AT 131000. I REPLACED THE BELT 3 TIMES ALONG WITH THE TENSIONER AND BELT ALONG WITH THE WATER PUMP TO TRY TO ELIMINATE THIS ISSUE AND IT WORKED.... FOR A YEAR.... IT JUST HAD IT HAPPEN AGAIN. AFTER READING ISSUES ON THE INTERNET, THIS APPARENTLY IS A COMMON ISSUE. LUCKILY WHEN IT HAPPENED, I WAS DRIVING AND WAS ABLE TO STEER THE VEHICLE WITHOUT POWER STEERING. IF IT WERE MY WIFE DRIVING, THE STEERING ISSUE BECOMES A SAFETY ISSUE. I FEEL CHRYSLER SHOULD BE HELD ACCOUNTABLE FOR THIS SAFETY RELATED ISSUE. I'VE NOT SEEN ANY RECALLS WITH REGARDS TO THIS ISSUE. *TR
DURING RAIN OR SNOWMELT EVENTS, SPLASHING WATER CAUSES THE SERPENTINE BELT ON THE ENGINE SLIP FROM THE ENGINE IDLER PULLEYS. THEY ARE SMOOTH AND ROUNDED IN DESIGN, ALLOWING WATER TO SLIP BENEATH DURING OPERATION RESULTING IN THE BELT SLIPPING FROM THE PULLEYS. THE STEERING ON THESE VANS IS EXTREMELY INADEQUATE WITHOUT POWER AS…
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DURING RAIN OR SNOWMELT EVENTS, SPLASHING WATER CAUSES THE SERPENTINE BELT ON THE ENGINE SLIP FROM THE ENGINE IDLER PULLEYS. THEY ARE SMOOTH AND ROUNDED IN DESIGN, ALLOWING WATER TO SLIP BENEATH DURING OPERATION RESULTING IN THE BELT SLIPPING FROM THE PULLEYS. THE STEERING ON THESE VANS IS EXTREMELY INADEQUATE WITHOUT POWER ASSIST, EVEN WHILE THE VEHICLE IS MOVING. OUR BELT HAS SLIPPED OFF IN THE PAST, REQUIRING BELT REPLACEMENT, BUT THIS RECENT EVENT CAUSED A LOSS OF STEERING WHILE THE VEHICLE WAS IN MOTION, RESULTING IN A CRASH. NO ONE IN MY FAMILY WAS SERIOUSLY INJURED, BUT THE VALENCE AT THE FRONT OF THE VEHICLE WAS DAMAGED. AFTER CALLING MY LOCAL DMV TO FIND OUT WHERE TO REPORT THIS, AND SEARCHING THE INTERNET ABOUT THE PROBLEM, I FIND IT UNCONSCIONABLE THAT CHRYSLER AND THE NHTSA HAVE NOT ACTED ON A SOLUTION SOONER. *TR
THE HEATED SEATS IN CHRYSLER TOWN & COUNTRY GOT SO HOT THAT IT BURNT MY JACKET. *TR
I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY IN JULY 2007 FROM A CHRYSLER DEALER IN NJ. SEVERAL WEEKS AFTER PURCHASING THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF THE TRIP THE VAN STALLED SEVERAL MORE TIMES…
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I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY IN JULY 2007 FROM A CHRYSLER DEALER IN NJ. SEVERAL WEEKS AFTER PURCHASING THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF THE TRIP THE VAN STALLED SEVERAL MORE TIMES WHILE IN MOTION. AFTER SEVERAL WEEKS OF SPORADIC STALLING I CALLED THE DEALER THAT SOLD US THE CAR AND EXPLAIN THE PROBLEM. THEY STATED THAT THE CAR WAS SOLD WITH NO WARRANTY AND THAT THERE WAS NOTHING THAT THEY WOULD DO FOR THE VEHICLE. THE PROBLEM WAS SO SPORADIC THAT IT WOULD GO AWAY FOR A FEW MONTHS AND RANDOMLY RETURNED. THE CAR DOES NOT GIVE ANY SIGNS PRIOR TO STALLING SUCH A SPUTTERING. THE VAN EVEN STALLS WHILE GOING THROUGH CURVES AND TURNS LEAVING THE DRIVER TO MUSCLE THE CAR SAFELY TO A STOP BEFORE HAVING TO RESTART IT. THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY WIFE HAD BEEN DRIVING AROUND A CURVE AND IT STALLED OUT AND SHE ALMOST WENT OFF THE ROAD BECAUSE SHE BARELY HAD THE MUSCLE TO CONTROL THE STEERING WHEEL AND BRAKES. I HAVE TAKEN IT TO A LOCAL DEALER BUT THEY SAID THAT THE PROBLEM HASN'T THROWN A CODE FOR THEM TO DIAGNOSE AND THEY WERE UNSUCCESSFUL IN GETTING THE CAR TO STALL OUT FOR THEM DURING TEST DRIVES. THE DEALER HAD RECOMMENDATIONS FOR FIXING THE CAR WHICH INCLUDED REPLACING THE ALTERNATOR, WIRING HARNESS TO THE ALTERNATOR, BATTERY, IGNITION MODULE, PLUGS & WIRES AND VARIOUS SENSORS, NONE OF WHICH HAS FIXED THE PROBLEM. I DID A SEARCH ONLINE AND FOUND A DISCUSSION FORUM WHERE IT APPEARS THAT THE PROBLEM THAT I HAVE IS VERY COMMON AMONGST OWNERS. SOME OF THESE OWNERS HAD SPENT MUCH MORE MONEY AT THEIR DEALERS UNTIL THEIR MECHANICS EVENTUALLY GAVE UP. FROM THE COMPLAINTS THAT I'VE SEEN IT APPEARS THAT THE STALLING PROBLEMS ARE OCCURRING ON TOWN&COUNTRY MODELS RANGING FROM 1997-2007 AND IS AFFECTING BOTH THE 3.3LTR ENGINE AS WELL AS THE 3.8LTR ENGINE. IT SEEMS THAT THIS PROBLEM IS COMMON ENOUGH AMONG OWNERS. *TR
WE WERE DRIVING IN THE RAIN ON THE INTERSTATE WHEN ALL OF SUDDEN LIGHTS COME ON..MY HUSBAND SAYS THAT THE POWER STEERING HAS GONE AND THE ENGINE LIGHTS COME ON AND THE ENGINE STARTS TO OVERHEAT. IT WAS TERRIFYING. WE FIND AS WE ARE PULLED TO THE SIDE OF THE ROAD THAT THE SERPENTINE BELT HAS COME OFF. IT WAS A BRAND NEW BELT. …
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WE WERE DRIVING IN THE RAIN ON THE INTERSTATE WHEN ALL OF SUDDEN LIGHTS COME ON..MY HUSBAND SAYS THAT THE POWER STEERING HAS GONE AND THE ENGINE LIGHTS COME ON AND THE ENGINE STARTS TO OVERHEAT. IT WAS TERRIFYING. WE FIND AS WE ARE PULLED TO THE SIDE OF THE ROAD THAT THE SERPENTINE BELT HAS COME OFF. IT WAS A BRAND NEW BELT. I HAD IT REPLACED PRIOR TO GOING ON THIS TRIP. MY HUSBAND AND SON GET IT BACK ON AND IT COMES OFF AGAIN. I HAD THE VEHICLE TOWED. THE OVERHEATING DID SOME DAMAGE. HAD TO REPLACE RADIATOR AND HOSES. THEN DRIVING DOWN BROAD STREET A WEEK LATER, THE HOSE COMES OFF AGAIN. I DON'T FEEL SAFE IN THIS VEHICLE. TENSIONER HAS BEEN REPLACED ALONG WITH OTHER DAMAGED PARTS. *TR
THE L/H STRUT TOWER ON MY 2000 CHRYSLER TOWN AND COUNTRY IS RUSTING OUT. I HAVE FOUND MANY COMPLAINTS ON THE INTERNET ABOUT THIS AND UNDERSTAND THAT CHRYSLER HAS NOT CONSIDERED THIS A SAFETY ISSUE. I AM A MECHANIC AND I BELIEVE IT TO BE POTENTIALLY DANGEROUS. I WILL BE REPAIRING MY OWN VEHICLE USING CHRYSLERS TSB 23-044-02 AS…
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THE L/H STRUT TOWER ON MY 2000 CHRYSLER TOWN AND COUNTRY IS RUSTING OUT. I HAVE FOUND MANY COMPLAINTS ON THE INTERNET ABOUT THIS AND UNDERSTAND THAT CHRYSLER HAS NOT CONSIDERED THIS A SAFETY ISSUE. I AM A MECHANIC AND I BELIEVE IT TO BE POTENTIALLY DANGEROUS. I WILL BE REPAIRING MY OWN VEHICLE USING CHRYSLERS TSB 23-044-02 AS A GUIDE. *TR
TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE CRUISE CONTROL WORKED INTERMITTENTLY. RECENTLY, THE VEHICLE WAS TA…
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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 60 MPH ON NORMAL ROAD CONDITIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED LIT UNTIL THE ENGINE WAS TURNED OFF. IN ADDITION, THE CRUISE CONTROL WORKED INTERMITTENTLY. RECENTLY, THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY STATED THAT NHTSA CAMPAIGN ID NUMBER 04V480000 (AIR BAGS) WAS RELATED TO THE AIR BAG CLOCKSPRING ASSEMBLY. THE TECHNICIAN STATED THAT A DIAGNOSTIC MUST BE PERFORMED TO WARRANT THE RECALL DEFECT REPAIR. THE DIAGNOSTIC TEST COST $90. THE CONTACT WAS DISPLEASED TO KNOW THAT THERE WAS A COST ASSOCIATED WITH THE RECALL DEFECT REMEDY. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 150,000 AND CURRENT MILEAGE WAS 153,000.
Official recalls
204V480000 · Air Bags
Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
00V268000 · Fuel System, Gasoline:fuel Injection System
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
Illustration