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2000 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2000 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

168 reports with mileage · 138 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports16 fire reports15 injury reports

What owners actually said

306 reports
106,000 miles · May 28, 2011
Structure

NORMAL USE OF THE VEHICLE HAS LED TO STRUT TOWERS RUSTING AND SEPARATING UNDER THE HOOD, CAUSING A POTENTIALLY DANGEROUS LOSS OF CONTROL WHILE DRIVING THE VEHICLE. REPAIR SHOP TOLD ME TO REPAIR WITH A "STRUT TOWER REPAIR KIT". THEY THEN EXPLAINED THIS IS A VERY COMMON DEFECT IN CHRYSLER/DODGE MINIVANS FROM 1996-2000 AND THERE IS…

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NORMAL USE OF THE VEHICLE HAS LED TO STRUT TOWERS RUSTING AND SEPARATING UNDER THE HOOD, CAUSING A POTENTIALLY DANGEROUS LOSS OF CONTROL WHILE DRIVING THE VEHICLE. REPAIR SHOP TOLD ME TO REPAIR WITH A "STRUT TOWER REPAIR KIT". THEY THEN EXPLAINED THIS IS A VERY COMMON DEFECT IN CHRYSLER/DODGE MINIVANS FROM 1996-2000 AND THERE IS A TECHNICAL SERVICE BULLETIN #23-044-02 ABOUT THE CONDITION AND REPAIR. IF LEFT UNDIAGNOSED AND UN-REPAIRED, THIS COULD CAUSE A VEHICLE OWNER TO LOSE CONTROL OF THE VEHICLE WHILE DRIVING. DUE TO THE # OF INCIDENTS & REPAIRS, THIS SEEMS TO BE A PRODUCT DESIGN DEFECT. CHRYSLER REFUSED TO PAY FOR THE KIT. I DON'T UNDERSTAND WHY A RECALL WOULD NOT BE ISSUED...BECAUSE NO ONE HAS DIED YET? *TR

NHTSA ODI #10403619

52,000 miles · May 18, 2011
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH THE FAN BELT DETACHED FROM THE VEHICLE AND THE VEHICLE STALLED. THE FAILURE OCCURRED FIVE TIMES WHEN IT WAS SNOWING OR RAINING. THE VEHICLE WAS TOWED THREE OUT OF FIVE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT…

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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH THE FAN BELT DETACHED FROM THE VEHICLE AND THE VEHICLE STALLED. THE FAILURE OCCURRED FIVE TIMES WHEN IT WAS SNOWING OR RAINING. THE VEHICLE WAS TOWED THREE OUT OF FIVE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FIVE TIMES WHERE THE FAN BELT WAS REPLACED EACH TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.

NHTSA ODI #10401506

149,000 miles · Apr 25, 2011
Engine And Engine Cooling

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ALTERNATOR CAUSING THE ALTERNATOR TO FAIL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE VEHICLE DID NOT HAVE A PROTECTIVE SP…

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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ALTERNATOR CAUSING THE ALTERNATOR TO FAIL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE VEHICLE DID NOT HAVE A PROTECTIVE SPLASH GUARD AND CAUSED WATER TO PENETRATE, SEPARATING THE SERPENTINE BELT FROM THE ALTERNATOR. THE BATTERY WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED AND THE SERPENTINE BELT CONTINUED TO FAIL. THE MANUFACTURER ADVISED THAT THE FAILURE WAS NOT RECALLED. THE FAILURE MILEAGE WAS 149,000, AND THE CURRENT MILEAGE WAS 196,000.

NHTSA ODI #10397332

120,000 miles · Apr 2, 2011
Fuel System, GasolineTires

HANKOOK P215/65R16 96T TIRE BLOW OUT ON A 2000 CHRYSLER TOWN & COUNTRY. TIRE WAS IN GOOD CONDITION, NO DRY ROT LOCATED ON REAR LEFT SIDE. HAVE PHOTOS AVAILABLE SHOWING BLOWOUT, CONDITION OF TIRE, ALMOST A PERFECT CUT FROM RIM TO RIM. CAUSED DAMAGE TO FUEL FILLER NECK AND FILL PORT AS WELL AS DAMAGE TO REAR DRIVER'S SIDE FENDER …

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HANKOOK P215/65R16 96T TIRE BLOW OUT ON A 2000 CHRYSLER TOWN & COUNTRY. TIRE WAS IN GOOD CONDITION, NO DRY ROT LOCATED ON REAR LEFT SIDE. HAVE PHOTOS AVAILABLE SHOWING BLOWOUT, CONDITION OF TIRE, ALMOST A PERFECT CUT FROM RIM TO RIM. CAUSED DAMAGE TO FUEL FILLER NECK AND FILL PORT AS WELL AS DAMAGE TO REAR DRIVER'S SIDE FENDER AND SURFICAL DAMAGE FROM TREAD OF TIRE. *TR

NHTSA ODI #10394046

Mileage unknown · Dec 26, 2010
SteeringCrashInjury

AFTER REPEATED SERPENTINE BELT REPLACEMENT ON 2000 T&C THE BELT HAS SLIPPED OFF DURING A "MINOR" RAIN STORM, THE BELT SLIPPED OFF AGAIN AND CAUSED ME TO LOSE POWER STEERING AND I CRASHED INTO ANOTHER VEHICLE AS WELL AS A BUSINESS. I CONTACTED THE DEALER AND THEY INFORMED ME THAT EVEN THOUGH THERE HAVE BEEN REPEATED COMPLAINTS AB…

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AFTER REPEATED SERPENTINE BELT REPLACEMENT ON 2000 T&C THE BELT HAS SLIPPED OFF DURING A "MINOR" RAIN STORM, THE BELT SLIPPED OFF AGAIN AND CAUSED ME TO LOSE POWER STEERING AND I CRASHED INTO ANOTHER VEHICLE AS WELL AS A BUSINESS. I CONTACTED THE DEALER AND THEY INFORMED ME THAT EVEN THOUGH THERE HAVE BEEN REPEATED COMPLAINTS ABOUT THIS PROBLEM, THAT BECAUSE THE NHTSA HAS NOT ISSUED AN "OFFICIAL" RECALL OF THIS PROBLEM THAT THERE WAS NOTHING THAT COULD BE DONE. WHAT ARE MY TAX DOLLARS BEING SPENT ON? *TR

NHTSA ODI #10372451

58,000 miles · Dec 6, 2010
Fuel System, Gasoline

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY MINI VAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THAT THE CONNECTOR FRACTURED AND GASOLINE FUEL WAS LEAKING FROM THE VEHICLE. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE CONTACT STATE…

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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY MINI VAN. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, HE NOTICED THAT THE CONNECTOR FRACTURED AND GASOLINE FUEL WAS LEAKING FROM THE VEHICLE. THE DEALER WAS NOT INFORMED OF THE FAILURE. THE CONTACT DID NOT INFORM THE MANUFACTURER OF THE FAILURE. THE CONTACT STATED THAT THE ETHANOL AND FUEL WAS DRYING OUT THE PLASTIC AND CAUSING THE FAILURE. THE CONTACT MADE REPAIRS TO THE VEHICLE. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGE WAS APPROXIMATELY 58,000.

NHTSA ODI #10369363

91,308 miles · Nov 24, 2010
Steering

AFTER GETTING CAUGHT IN AN EARLY EVENING'S THUNDERSTORM, I ATTEMPTED A REGULAR, RIGHT TURN OFF US 34 TOWARD OUR SUBDIVISION. OUR 2000 CHRYSLER MINI VAN LOST POWER STEERING DURING THE TURN. I WAS UNABLE TO KEEP COMPLETELY WITH IN MY LANE. THANKFULLY, NO ONE WAS IN THE OPPOSING TRAFFIC LANE. AFTER REGAINING MY COMPOSURE, I…

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AFTER GETTING CAUGHT IN AN EARLY EVENING'S THUNDERSTORM, I ATTEMPTED A REGULAR, RIGHT TURN OFF US 34 TOWARD OUR SUBDIVISION. OUR 2000 CHRYSLER MINI VAN LOST POWER STEERING DURING THE TURN. I WAS UNABLE TO KEEP COMPLETELY WITH IN MY LANE. THANKFULLY, NO ONE WAS IN THE OPPOSING TRAFFIC LANE. AFTER REGAINING MY COMPOSURE, I DECIDING IT WAS OK TO "LIMP" HOME WITH THE VAN, THROUGH THE SUBDIVISION. I NOTICED A LOT OF THE DASH LIGHTS WERE TRIGGERED, WHICH INDICATED TO ME THAT THE ALTERNATOR WAS NO LONGER WORKING FOR THE FINAL COUPLE OF BLOCKS. THIS AFFECTED THE BRIGHTNESS OF THE HEADLIGHTS AND SLOWED THE WIPER SPEED. THIS ALSO AFFECTED THE AIR CONDITIONER AND THAT PREVENTED THE DEFOGGER FROM WORKING PROPERLY. ONCE AT HOME, I FOUND THAT THE SERPENTINE BELT HAD COME OFF. IN ANOTHER MOMENT OF TIME, THE BELT'S COMING OFF MIGHT HAVE EASILY HAVE RESULTED IN MORE DISASTER. CONSULTING THE AUTO REPAIR PLACE, (WHICH HAD REPLACED THE SAME BELT IN JUNE), I HAD THE VAN TOWED IN, WHERE A NEW BELT WAS INSTALLED. NOTHING ELSE WAS FOUND AMISS IN THE SYSTEM. IT WAS SUGGESTED THAT PERHAPS THE RAIN OR A PARTICULAR PUDDLE HAD THE EFFECT OF CAUSING THE WET BELT TO SLIP OFF DURING THE TURN. AND IT WAS MENTIONED THAT THEY HAD SEEN SIMILAR "WET BELT" ISSUES FROM MY VAN'S MANUFACTURER. NOW I'M AFRAID TO DRIVE IN THE RAIN WITH THE VAN FOR FEAR OF IT HAPPENING AGAIN WITH WORSE CONSEQUENCES.

NHTSA ODI #10368750

160,000 miles · Oct 26, 2010
Engine And Engine Cooling

MY 2000 CHRYSLER TOWN AND COUNTRY VAN, HAS A PROBLEM WITH THE SERPENTINE BELT COMING OFF WHILE IT IS RAINING. THIS IS A VERY DIFFICULT AND DANGEROUS PROBLEM BECAUSE IT CAUSE THE POWER STEERING TO GO OUT AND THE MOST INOPPORTUNE TIMES. I REALLY WISH SOMEONE WOULD BE ETHICAL ENOUGH FROM CHRYSLER OR NHTSA TO DO A RECALL BEFORE S…

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MY 2000 CHRYSLER TOWN AND COUNTRY VAN, HAS A PROBLEM WITH THE SERPENTINE BELT COMING OFF WHILE IT IS RAINING. THIS IS A VERY DIFFICULT AND DANGEROUS PROBLEM BECAUSE IT CAUSE THE POWER STEERING TO GO OUT AND THE MOST INOPPORTUNE TIMES. I REALLY WISH SOMEONE WOULD BE ETHICAL ENOUGH FROM CHRYSLER OR NHTSA TO DO A RECALL BEFORE SOMEONE GET KILLED. *TR

NHTSA ODI #10362398

165,000 miles · Sep 17, 2010
Structure

2000 CHRYSLER T&C - STRUT TOWERS RUSTED THROUGH. *TR

NHTSA ODI #10356137

54,000 miles · Aug 30, 2010
Service Brakes, Hydraulic

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT SHE WAS DRIVING WHEN SHE NOTICED THAT THE BRAKE LIGHTS SUDDENLY ILLUMINATED. THE NEXT DAY, THE CONTACT WAS DRIVING INTO A REPAIR SHOP WHEN SHE ATTEMPTED TO STOP AT A TRAFFIC SIGN BUT THE BRAKES FAILED. SHE WAS ABLE TO DETOUR AND DRIVE THE VEHICLE TO HER …

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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT SHE WAS DRIVING WHEN SHE NOTICED THAT THE BRAKE LIGHTS SUDDENLY ILLUMINATED. THE NEXT DAY, THE CONTACT WAS DRIVING INTO A REPAIR SHOP WHEN SHE ATTEMPTED TO STOP AT A TRAFFIC SIGN BUT THE BRAKES FAILED. SHE WAS ABLE TO DETOUR AND DRIVE THE VEHICLE TO HER RESIDENCE. A MECHANIC INSPECTED THE VEHICLE; AND STATED THAT A BRAKE LINE RUPTURED WHICH CAUSED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 54,000.

NHTSA ODI #10352823

Official recalls

2

04V480000 · Air Bags

Oct 6, 2004

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Consequence & remedy

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V268000 · Fuel System, Gasoline:fuel Injection System

Sep 13, 2000

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA04013 · Driver Air Bag Clockspring Failure

Opened Jun 4, 2004 · Closed May 25, 2005

Status: closed (inferred from source dates) · Air Bags:frontal

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

PE04017 · Overheating Of Seat Heaters

Opened Feb 18, 2004 · Closed Jun 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA01007 · Air Bag Clockspring

Opened Feb 21, 2001 · Closed Nov 22, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

RQ00008 · Dc Minivan Fuel Injector Rail Leak

Opened Mar 9, 2000 · Closed Mar 18, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

There is no summary currently available