TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER TAIL LAMP ASSEMBLY FAILED TWICE. THE CONTACT STATED THAT THE MEETING POINT OF THE BULB SOCKET AND BRAKE LIGHTS WERE MELTING INTO THE PLASTIC. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAIL…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER TAIL LAMP ASSEMBLY FAILED TWICE. THE CONTACT STATED THAT THE MEETING POINT OF THE BULB SOCKET AND BRAKE LIGHTS WERE MELTING INTO THE PLASTIC. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 125,000. UPDATED 11/16/10*BF THE CONSUMER STATED THE BULB INSERTED INTO A BAYONET TYPE BASE. THE BASE WAS INSERTED INTO THE LAMP ASSEMBLY. THE MATTING CONTACT ON THE LAMP ASSEMBLY OVERHEATED AND MELTED INTO THE PLASTIC BASE OF THE LAMP. THE CONTACTS WERE SPIRAL METALLIC STRIPS THAT NORMALLY RESIDE ON THE SURFACE PLASTIC MATERIAL. UPDATED 11/24/10
NHTSA ODI #10349553
82,000 miles · Jan 5, 2007
Exterior Lighting
TL* - THE CONTACT HAS A 2000 CHRYSLER TOWN AND COUNTRY AND STATED THAT THE PLASTIC HEADLIGHT COVER TURNED GRAY AND CLOUDY. THIS INTERFERED WITH THE AMOUNT OF ILLUMINATION IT DISPLAYED. THE DEALERSHIP STATED THAT THEY HAVE HAD NUMEROUS COMPLAINTS REGARDING THE SAME PROBLEM, BUT UNFORTUNATELY THEY COULD NOT COVER THE REPAIR …
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TL* - THE CONTACT HAS A 2000 CHRYSLER TOWN AND COUNTRY AND STATED THAT THE PLASTIC HEADLIGHT COVER TURNED GRAY AND CLOUDY. THIS INTERFERED WITH THE AMOUNT OF ILLUMINATION IT DISPLAYED. THE DEALERSHIP STATED THAT THEY HAVE HAD NUMEROUS COMPLAINTS REGARDING THE SAME PROBLEM, BUT UNFORTUNATELY THEY COULD NOT COVER THE REPAIR COST UNTIL THE MANUFACTURER SET UP A RECALL. *AK UPDATED 1/26/2007 - *NM
NHTSA ODI #10177843
86,200 miles · Oct 4, 2006
Exterior Lighting
DT*: THE CONTACT STATED THE PLASTIC HEADLIGHT COVER TURNED A GRAY COLOR. THIS INTERFERED WITH THE AMOUNT OF ILLUMINATION. THE DEALERSHIP DETERMINED THE COVERS NEEDED TO BE REPLACED. UPDATED 10/20/06. *JB
NHTSA ODI #10169921
45,000 miles · Jun 7, 2005
Exterior Lighting
THE HEADLIGHTS ON OUR 2000 CHRYSLER TOWN & COUNTRY AWD VAN HAVE FADED TO AN UNSAFE DIM LEVEL OF LIGHT. WE TOOK THE VEHICLE TO THE DEALER AND WERE TOLD IT WASN'T UNDER WARRANTY. THEY WANTED OVER $1000 TO PUT ALL NEW HEADLIGHT ASSEMBLIES. WE TRIED NEW BULBS ON OUR OWN, BUT IT DIDN'T FIX THE PROBLEM. THIS VEHICLE IS AN EXPENSIVE…
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THE HEADLIGHTS ON OUR 2000 CHRYSLER TOWN & COUNTRY AWD VAN HAVE FADED TO AN UNSAFE DIM LEVEL OF LIGHT. WE TOOK THE VEHICLE TO THE DEALER AND WERE TOLD IT WASN'T UNDER WARRANTY. THEY WANTED OVER $1000 TO PUT ALL NEW HEADLIGHT ASSEMBLIES. WE TRIED NEW BULBS ON OUR OWN, BUT IT DIDN'T FIX THE PROBLEM. THIS VEHICLE IS AN EXPENSIVE, TOP-OF-THE-LINE MODEL AND MUCH TOO NEW TO HAVE SOMETHING AS IMPORTANT AS HEADLIGHTS FAIL. WE STILL FEEL THEY HAVE DIMMED AND ARE NOT SAFE. THIS IS THE FIRST COMPLAINT WE HAVE MADE. VIN: [XXX] *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10124530
12,000 miles · Feb 16, 2005
Exterior Lighting
HEADLIGHTS WOULD COME ON AND GO OFF INTERMITTENTLY WHILE DRIVING AT NIGHT. VEHICLE HAD BEEN TO THE DEALER, WHO INFORMED THE CONSUMER THAT THEY COULD NOT FIND ANY THING WRONG.*AK
NHTSA ODI #10111615
Mileage unknown · Jul 15, 2003
Exterior LightingCrash
THE STEERING WHEEL LOCKED AND WOULD NOT TURN IN EITHER DIRECTION WHICH CAUSED THE VEHICLE TO CRASH INTO A DITCH. THE CONSUMER STATED A PIECE OF THE DIRECTIONAL SIGNAL BROKE OFF AND JAMMED THE STEERING COLUMN. *AK
NHTSA ODI #10027284
Mileage unknown · Apr 4, 2001
Exterior Lighting
THERE IS NO INDEPENDENT ADJUSTMENT FOR AERO LIGHTS/ HALOGEN LAMPS. WHEN HIGH BEAM IS ACTIVATED, THEY ALL COME ON, AND SHOULD BE POINTED SLIGHTLY BELOW THE HORIZON. *AK *SLC
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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