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2000 Chrysler Town And Country

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2000 Chrysler Town And Country do not stand out strongly from the model-year median of 216.5.

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When problems were reported

Mileage at the reported incident

168 reports with mileage · 138 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine And Engine Cooling. Review the 47 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Air Bags. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

26 crash reports16 fire reports15 injury reports

Engine And Engine Cooling complaints

47 reports
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132,007 miles · Jan 8, 2009
Engine And Engine CoolingSteeringCrashInjury

DURING RAIN OR SNOWMELT EVENTS, SPLASHING WATER CAUSES THE SERPENTINE BELT ON THE ENGINE SLIP FROM THE ENGINE IDLER PULLEYS. THEY ARE SMOOTH AND ROUNDED IN DESIGN, ALLOWING WATER TO SLIP BENEATH DURING OPERATION RESULTING IN THE BELT SLIPPING FROM THE PULLEYS. THE STEERING ON THESE VANS IS EXTREMELY INADEQUATE WITHOUT POWER AS…

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DURING RAIN OR SNOWMELT EVENTS, SPLASHING WATER CAUSES THE SERPENTINE BELT ON THE ENGINE SLIP FROM THE ENGINE IDLER PULLEYS. THEY ARE SMOOTH AND ROUNDED IN DESIGN, ALLOWING WATER TO SLIP BENEATH DURING OPERATION RESULTING IN THE BELT SLIPPING FROM THE PULLEYS. THE STEERING ON THESE VANS IS EXTREMELY INADEQUATE WITHOUT POWER ASSIST, EVEN WHILE THE VEHICLE IS MOVING. OUR BELT HAS SLIPPED OFF IN THE PAST, REQUIRING BELT REPLACEMENT, BUT THIS RECENT EVENT CAUSED A LOSS OF STEERING WHILE THE VEHICLE WAS IN MOTION, RESULTING IN A CRASH. NO ONE IN MY FAMILY WAS SERIOUSLY INJURED, BUT THE VALENCE AT THE FRONT OF THE VEHICLE WAS DAMAGED. AFTER CALLING MY LOCAL DMV TO FIND OUT WHERE TO REPORT THIS, AND SEARCHING THE INTERNET ABOUT THE PROBLEM, I FIND IT UNCONSCIONABLE THAT CHRYSLER AND THE NHTSA HAVE NOT ACTED ON A SOLUTION SOONER. *TR

NHTSA ODI #10254300

155,000 miles · Nov 21, 2008
Engine And Engine Cooling

WE WERE DRIVING IN THE RAIN ON THE INTERSTATE WHEN ALL OF SUDDEN LIGHTS COME ON..MY HUSBAND SAYS THAT THE POWER STEERING HAS GONE AND THE ENGINE LIGHTS COME ON AND THE ENGINE STARTS TO OVERHEAT. IT WAS TERRIFYING. WE FIND AS WE ARE PULLED TO THE SIDE OF THE ROAD THAT THE SERPENTINE BELT HAS COME OFF. IT WAS A BRAND NEW BELT. …

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WE WERE DRIVING IN THE RAIN ON THE INTERSTATE WHEN ALL OF SUDDEN LIGHTS COME ON..MY HUSBAND SAYS THAT THE POWER STEERING HAS GONE AND THE ENGINE LIGHTS COME ON AND THE ENGINE STARTS TO OVERHEAT. IT WAS TERRIFYING. WE FIND AS WE ARE PULLED TO THE SIDE OF THE ROAD THAT THE SERPENTINE BELT HAS COME OFF. IT WAS A BRAND NEW BELT. I HAD IT REPLACED PRIOR TO GOING ON THIS TRIP. MY HUSBAND AND SON GET IT BACK ON AND IT COMES OFF AGAIN. I HAD THE VEHICLE TOWED. THE OVERHEATING DID SOME DAMAGE. HAD TO REPLACE RADIATOR AND HOSES. THEN DRIVING DOWN BROAD STREET A WEEK LATER, THE HOSE COMES OFF AGAIN. I DON'T FEEL SAFE IN THIS VEHICLE. TENSIONER HAS BEEN REPLACED ALONG WITH OTHER DAMAGED PARTS. *TR

NHTSA ODI #10249510

64,404 miles · Sep 12, 2008
Engine And Engine CoolingEquipment

MY CHRYSLER TOWN&COUNTRY WITH 3.8 ENG.BELT HAS COME OFF WHEN DRIVING IN HEAVY RAIN 4 TIMES. LOSING POWERSTEERING AND CAUSING ENGINE TO QUICKLY TO OVERHEAT. DEALERS HAVE NO FIX FOR THIS PROBLEM. THIS ALMOST CAUSED ME TO DAMAGE MY CAR AND POSSIBLY OTHERS SINCE IT CAME WITHOUT ANY WARNING. I CHECKED THE INTERNET TO SEE IF ANY ONE E…

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MY CHRYSLER TOWN&COUNTRY WITH 3.8 ENG.BELT HAS COME OFF WHEN DRIVING IN HEAVY RAIN 4 TIMES. LOSING POWERSTEERING AND CAUSING ENGINE TO QUICKLY TO OVERHEAT. DEALERS HAVE NO FIX FOR THIS PROBLEM. THIS ALMOST CAUSED ME TO DAMAGE MY CAR AND POSSIBLY OTHERS SINCE IT CAME WITHOUT ANY WARNING. I CHECKED THE INTERNET TO SEE IF ANY ONE ELSE HAD THIS PROBLEM AND FOUND MANY. IT SEEMS THAT SO MAY THAT GATES BELT COMPANY DESIGNED A BELT PACKAGE TO SOLVE THIS PROBLEM. I PURCHASE THIS REPAIR PACKAGE AND SEEMS TO BE WORKING IN THE RAIN. SHOULDN'T THIS REPAIR BEEN A RECALL BY CHRYSLER BEFORE SOMEONE GETS HURT. *TR

NHTSA ODI #10241983

97,611 miles · Mar 18, 2008
Engine And Engine Cooling

SERPENTINE BELT FALLS OFF WHEN DRIVEN THROUGH A PUDDLE OF WATER. THE CHRYSLER DEALERSHIP I CONTACTED INFORMED ME THAT THIS WAS TYPICAL WITH MY MAKE AND MODEL (2000 CHRYSLER TOWN AND COUNTRY). WHEN THE BELT FALLS OFF, THE VAN LOSES POWER STEERING AND IS VERY DIFFICULT TO CONTROL. *TR

NHTSA ODI #10221629

91,672 miles · Mar 14, 2008
Engine And Engine Cooling

MY SERPENTINE BELT HAS COME OFF 4 TIMES. I HAVE INFORMED THE DEALER OF THIS PROBLEM DURING WARRANTY TIME PERIOD AND NONWARRANTLY TIME PERIOD. THE DEALER AND OTHER MECHANICS KEEP CHARGING ME TO TEMPORARILY FIX A MANUFACTURER "RECALL" PROBLEM. MY WIFE DRIVES THE VAN, NORMALLY WITH CHILDREN WITH HER. THIS IS VERY DANGEROUS AND NE…

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MY SERPENTINE BELT HAS COME OFF 4 TIMES. I HAVE INFORMED THE DEALER OF THIS PROBLEM DURING WARRANTY TIME PERIOD AND NONWARRANTLY TIME PERIOD. THE DEALER AND OTHER MECHANICS KEEP CHARGING ME TO TEMPORARILY FIX A MANUFACTURER "RECALL" PROBLEM. MY WIFE DRIVES THE VAN, NORMALLY WITH CHILDREN WITH HER. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED IMMEDIATELY. THIS IS A VERY COMMON PROBLEM FOR THIS TYPE OF VEHICLE. *TR

NHTSA ODI #10221154

96,000 miles · Feb 20, 2008
Engine And Engine Cooling

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE UNDERHOOD STRUT TOWER IS RUSTED. THE DEALER ADVISED HER NOT TO DRIVE THE VEHICLE IN THAT CONDITION BECAUSE A CRASH COULD OCCUR. THE MANUFACTURER HAS A KIT TO CORRECT THE DEFECT; HOWEVER, THEY WILL NOT PROVIDE ASSISTANCE WITH THE LABOR COSTS. TH…

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TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE UNDERHOOD STRUT TOWER IS RUSTED. THE DEALER ADVISED HER NOT TO DRIVE THE VEHICLE IN THAT CONDITION BECAUSE A CRASH COULD OCCUR. THE MANUFACTURER HAS A KIT TO CORRECT THE DEFECT; HOWEVER, THEY WILL NOT PROVIDE ASSISTANCE WITH THE LABOR COSTS. THE CURRENT MILEAGE WAS 109,000 AND FAILURE MILEAGE WAS 96,000.

NHTSA ODI #10218669

95,000 miles · Feb 6, 2008
Engine And Engine Cooling

IT IS A WELL KNOWN PROBLEM WITH CHRYSLER MINIVANS - WHENEVER THERE IS A HEAVY RAIN AND THE WATER PUDDLES IN THE STREET, THE SERPENTINE BELT SLIPS OFF AND ALL POWER TO THE VEHICLE IS LOST. THIS HAS HAPPENED TO ME MULTIPLE TIMES. I HAVE SPOKEN TO MY LOCAL MECHANIC ABOUT THIS PROBLEM AND HE STATED THAT THIS HAPPENS TO ALL CHRYSLER …

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IT IS A WELL KNOWN PROBLEM WITH CHRYSLER MINIVANS - WHENEVER THERE IS A HEAVY RAIN AND THE WATER PUDDLES IN THE STREET, THE SERPENTINE BELT SLIPS OFF AND ALL POWER TO THE VEHICLE IS LOST. THIS HAS HAPPENED TO ME MULTIPLE TIMES. I HAVE SPOKEN TO MY LOCAL MECHANIC ABOUT THIS PROBLEM AND HE STATED THAT THIS HAPPENS TO ALL CHRYSLER MINIVANS (DODGE AND PONTIAC MINIVANS AS WELL) AND HAS OCCURRED SINCE THEY STARTED MAKING MINIVANS. EVERY TIME THERE IS A HEAVY DOWNPOUR HE HAS A LOT FULL OF CHRSLER VANS THAT NEED THEIR BELT PUT BACK ON. I CALLED MY LOCAL CHRYSLER DEALER IN URBANA, IL AND SPOKE TO THE SERVICE REPRESENTATIVE. SHE TOLD ME THAT THEY ARE FULLY AWARE OF THE PROBLEM BECAUSE TWO OF THEIR OWN SERVICE VANS ARE OUT OF COMMISSION DUE TO THE RECENT RAIN. SHE AGREED THAT EVERY TIME IT RAINS HEAVILY, THE BELTS COME OFF THESE VANS. I CALLED CHRYSLER AUTOMOTIVE AND SPOKE TO A CUSTOMER SERVICE REP. ABOUT THE PROBLEM. SHE CHECKED AND TOLD ME THAT CHRYSLER WILL NOT DO ANYTHING ABOUT THIS BECAUSE IT IS A KNOWN PROBLEM AND BECAUSE THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAS NOT ISSUED A RECALL. SINCE CHRYSLER WILL NOT ADDRESS THIS KNOWN PROBLEM UNTIL NHTSA ISSUES A RECALL, PLEASE ISSUE A RECALL. WHAT COULD BE MORE DANGEROUS THAN FOR PEOPLE TO LOSE POWER WHILE DRIVING ON CROWDED ROADWAYS AND INTERSTATE? *TR

NHTSA ODI #10217079

106,703 miles · Dec 22, 2007
Engine And Engine Cooling

THE SERPENTINE BELT ON MY 2000 CHRYSLER TOWN AND COUNTRY SLIPS OFF WHEN I DRIVE THROUGH PUDDLES RESULTING IN LOSS OF POWER STEERING, COOLING AND ELECTRICAL. THIS EVENT STRANDS US WHERE EVER WE HAPPEN TO BE. *TR

NHTSA ODI #10212565

75,000 miles · Oct 12, 2007
Engine And Engine Cooling

VEHICLE MAKING LOUD WHISTLING NOISE, TWO DEALERS UNABLE TO LOCATE SOUND. WHILE TRANSMISSION WAS OUT FOR ANOTHER REPAIR, DISCOVERED THE EXHAUST CROSSOVER PIPE IS CRACKED. THIS IS A $550.00 DEALER ITEM ONLY PART. DEALER STATES COMMON PROBLEM, PART IS OFTEN REPLACED. I HAVE TO PAY $550.00 PLUS LABOR TO REPLACE THIS PART. *JB

NHTSA ODI #10205534

100,189 miles · Sep 2, 2007
Engine And Engine Cooling

OUR 2000 CHRYSLER TOWN AND COUNTRY MINIVAN HAS HAD MAJOR MECHANICAL PROBLEMS. THE MOST RECENT WAS THE REPEATED FAILURE OF THE SERPENTINE BELT. THE FIRST FAILURE OCCURRED WHILE DRIVING IN COLD WEATHER (FEBRUARY 2007). THE BELT SLIPPED OFF THE PULLEYS LEAVING ME TO TRY TO CAREEN IT OVER TO THE SIDE OF THE RODE WITH NO POWER STE…

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OUR 2000 CHRYSLER TOWN AND COUNTRY MINIVAN HAS HAD MAJOR MECHANICAL PROBLEMS. THE MOST RECENT WAS THE REPEATED FAILURE OF THE SERPENTINE BELT. THE FIRST FAILURE OCCURRED WHILE DRIVING IN COLD WEATHER (FEBRUARY 2007). THE BELT SLIPPED OFF THE PULLEYS LEAVING ME TO TRY TO CAREEN IT OVER TO THE SIDE OF THE RODE WITH NO POWER STEERING AND AN OVERHEATING ENGINE. THE CAR WAS REPAIRED AT OUR LOCAL MECHANIC SHOP. THE SECOND TIME OCCURRED WHILE IT WAS RAINING OUTSIDE. THE BELT POPPED OFF AS I WAS DRIVING AT 40 MPH AND I NEARLY HAD AN ACCIDENT. IT WAS ALL I COULD DO TO GET THE CAR OFF THE BUSY STREET - AGAIN WITH THE ENGINE OVERHEATING. THE CAR WAS THEN REPAIRED AT A NEW ASE CERTIFIED MECHANIC SHOP. THE TENSIONER PULLEY AND IDLER PULLEY WERE REPLACED. WE THOUGHT THEY WERE FIXED WHEN I WAS TRAVELING AT 55 MPH AND THE BELT POPPED OFF AGAIN. I SLIGHTLY RAN OFF THE ROAD AND WAS LEFT STRANDED IN THE MIDDLE OF A COUNTRY ROAD WITH NO ONE IN SIGHT. A LOCAL MECHANIC SAID THE NEW TENSIONER PULLEY WAS DEFECTIVE AND I DROVE (IN ANOTHER VEHICLE) TO A DEALERSHIP 30 MILES AWAY TO PURCHASE A NEW TENSIONER. TWO DAYS LATER IN THE MIDDLE OF A VISIT TO A NATIONAL PARK, THE BELT SLIPPED OFF AGAIN AND LEFT ME STRANDED WITH MY CHILDREN IN A HOT CAR. WE THEN REALIZED THAT THE PROBLEM WAS NOT BEING RESOLVED, GOT THE BELT PUT ON ONE MORE TIME BY A AAA MECHANIC AND MADE IT HOME ON A WING AND A PRAYER. *TR

NHTSA ODI #10201716

Official recalls

2

04V480000 · Air Bags

Oct 6, 2004

ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.

Consequence & remedy

Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.

Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

00V268000 · Fuel System, Gasoline:fuel Injection System

Sep 13, 2000

VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.

Consequence & remedy

Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

4

EA04013 · Driver Air Bag Clockspring Failure

Opened Jun 4, 2004 · Closed May 25, 2005

Status: closed (inferred from source dates) · Air Bags:frontal

THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.

PE04017 · Overheating Of Seat Heaters

Opened Feb 18, 2004 · Closed Jun 21, 2004

Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler

ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

EA01007 · Air Bag Clockspring

Opened Feb 21, 2001 · Closed Nov 22, 2002

Status: closed (inferred from source dates) · Electrical System

There is no summary currently available

RQ00008 · Dc Minivan Fuel Injector Rail Leak

Opened Mar 9, 2000 · Closed Mar 18, 2002

Status: closed (inferred from source dates) · Vehicle Speed Control:linkages

There is no summary currently available