NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
47 reportsClear category filter140,560 miles · Jul 23, 2013
Engine And Engine CoolingSteering
WHILE MY WIFE WAS PULLING INTO A DRIVEWAY SHE DROVE THRU A SMALL PUDDLE AND THE WATER SPLASHED UP ON THE IDLER PULLEY AND CAUSED THE BELT TO SLIP. THIS IN TURN CAUSED THE VEHICLE TO LOSE POWER STEERING. SHE ENDED UP IN THE YARD INSTEAD OF THE DRIVEWAY. I HAVE BEEN IN QUALITY SINCE 1985 AND I AM CURRENTLY A QUALITY MANAGER SO I A…
Read full complaint
WHILE MY WIFE WAS PULLING INTO A DRIVEWAY SHE DROVE THRU A SMALL PUDDLE AND THE WATER SPLASHED UP ON THE IDLER PULLEY AND CAUSED THE BELT TO SLIP. THIS IN TURN CAUSED THE VEHICLE TO LOSE POWER STEERING. SHE ENDED UP IN THE YARD INSTEAD OF THE DRIVEWAY. I HAVE BEEN IN QUALITY SINCE 1985 AND I AM CURRENTLY A QUALITY MANAGER SO I AM REALLY SURPRISED WITH CHRYSLERS' LACK OF CONCERN WITH THIS DESIGN PROBLEM. I AM REALLY DISAPPOINTED WITH CHRYSLER AND THE NHTSA FOR NOT DOING SOMETHING ABOUT THIS ISSUE. MAYBE IT IS TIME TO LET SOME OF THE NATIONAL INVESTIGATIVE TV SHOWS KNOW ABOUT THE PROBLEM. *TR
NHTSA ODI #10526453
107,000 miles · May 8, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE DROVE OVER A POTHOLE AND THE SERPENTINE BELT SLIPPED OFF OF THE ENGINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BELT CHANGED, BUT THAT DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE BELT HAD FALLEN OFF FO…
Read full complaint
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE DROVE OVER A POTHOLE AND THE SERPENTINE BELT SLIPPED OFF OF THE ENGINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BELT CHANGED, BUT THAT DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE BELT HAD FALLEN OFF FOUR TIMES. THE FAILURE MILEAGE WAS 107,000.
NHTSA ODI #10457827
153,000 miles · Jan 25, 2012
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED FOLLOWED BY THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DIAGNOSED THAT THE CAM SHAFT WAS FRACTURED . THE VEHICLE WA…
Read full complaint
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED FOLLOWED BY THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DIAGNOSED THAT THE CAM SHAFT WAS FRACTURED . THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 153,000.
NHTSA ODI #10445173
75,000 miles · Jan 13, 2012
Engine And Engine CoolingSteering
SEVERAL INCIDENTS OF SERPENTINE BELT DISENGAGED (SLIPPED OFF PULLEYS) CAUSED LOSS OF STEERING AND OVERHEATED ENGINE. FIRST TIME HAPPENED IN CAR WASH AND THREE TIMES DRIVING THROUGH RAIN PUDDLES. *TR
NHTSA ODI #10443766
52,000 miles · May 18, 2011
Engine And Engine Cooling
TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH THE FAN BELT DETACHED FROM THE VEHICLE AND THE VEHICLE STALLED. THE FAILURE OCCURRED FIVE TIMES WHEN IT WAS SNOWING OR RAINING. THE VEHICLE WAS TOWED THREE OUT OF FIVE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT…
Read full complaint
TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH THE FAN BELT DETACHED FROM THE VEHICLE AND THE VEHICLE STALLED. THE FAILURE OCCURRED FIVE TIMES WHEN IT WAS SNOWING OR RAINING. THE VEHICLE WAS TOWED THREE OUT OF FIVE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FIVE TIMES WHERE THE FAN BELT WAS REPLACED EACH TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
NHTSA ODI #10401506
149,000 miles · Apr 25, 2011
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ALTERNATOR CAUSING THE ALTERNATOR TO FAIL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE VEHICLE DID NOT HAVE A PROTECTIVE SP…
Read full complaint
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ALTERNATOR CAUSING THE ALTERNATOR TO FAIL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE VEHICLE DID NOT HAVE A PROTECTIVE SPLASH GUARD AND CAUSED WATER TO PENETRATE, SEPARATING THE SERPENTINE BELT FROM THE ALTERNATOR. THE BATTERY WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED AND THE SERPENTINE BELT CONTINUED TO FAIL. THE MANUFACTURER ADVISED THAT THE FAILURE WAS NOT RECALLED. THE FAILURE MILEAGE WAS 149,000, AND THE CURRENT MILEAGE WAS 196,000.
NHTSA ODI #10397332
160,000 miles · Oct 26, 2010
Engine And Engine Cooling
MY 2000 CHRYSLER TOWN AND COUNTRY VAN, HAS A PROBLEM WITH THE SERPENTINE BELT COMING OFF WHILE IT IS RAINING. THIS IS A VERY DIFFICULT AND DANGEROUS PROBLEM BECAUSE IT CAUSE THE POWER STEERING TO GO OUT AND THE MOST INOPPORTUNE TIMES. I REALLY WISH SOMEONE WOULD BE ETHICAL ENOUGH FROM CHRYSLER OR NHTSA TO DO A RECALL BEFORE S…
Read full complaint
MY 2000 CHRYSLER TOWN AND COUNTRY VAN, HAS A PROBLEM WITH THE SERPENTINE BELT COMING OFF WHILE IT IS RAINING. THIS IS A VERY DIFFICULT AND DANGEROUS PROBLEM BECAUSE IT CAUSE THE POWER STEERING TO GO OUT AND THE MOST INOPPORTUNE TIMES. I REALLY WISH SOMEONE WOULD BE ETHICAL ENOUGH FROM CHRYSLER OR NHTSA TO DO A RECALL BEFORE SOMEONE GET KILLED. *TR
NHTSA ODI #10362398
120,000 miles · Aug 23, 2010
Engine And Engine CoolingService Brakes, HydraulicSteering
AT LEAST 6 TIMES SINCE OWNING A 2000 CHRYSLER TOWN AND COUNTRY, THE SERPENTINE BELT HAS COME OFF EITHER IN THE RAIN OR SNOW. ONCE CAUSING PROPERTY DAMAGE AS I PULLED OFF THE ROAD WHEN THE CAR OVERHEATED. IT ALSO CAUSED THE HEAD GASKET TO FAIL. GATES HAS A CORRECTION KIT FOR THIS. CHRYSLER SHOULD SUPPLY THEM ON A ONE TIME BASIS…
Read full complaint
AT LEAST 6 TIMES SINCE OWNING A 2000 CHRYSLER TOWN AND COUNTRY, THE SERPENTINE BELT HAS COME OFF EITHER IN THE RAIN OR SNOW. ONCE CAUSING PROPERTY DAMAGE AS I PULLED OFF THE ROAD WHEN THE CAR OVERHEATED. IT ALSO CAUSED THE HEAD GASKET TO FAIL. GATES HAS A CORRECTION KIT FOR THIS. CHRYSLER SHOULD SUPPLY THEM ON A ONE TIME BASIS T EVERY OWNER. FAILURE OF THIS DESIGN CAUSES OCCUPANTS TO BE PUT AT RISK IN THE MOST INCLEMENT WEATHER CONDITIONS WHEN YOU NEED THE CAR TO PERFORM IT'S BEST. ADDITIONAL THERE IS LOSS OF POWER STEERING, POWER BRAKES, AND ALTERNATOR. *TR
NHTSA ODI #10351284
120,000 miles · Apr 22, 2010
Engine And Engine CoolingStructure
DRIVING THROUGH SMALL PUDDLE OF WATER (DRAINAGE FROM WATERHOSE RUN OFF NOT STORM TYPE DRAINAGE). SERPENTINE BELT COMES OFF RENDERING THE VEHICLE UNUSABLE. HAPPENS IN ALL WEATHER CONDITIONS. I HAVE REPLACED THE WATER PUMP, THE TENSIONER, THE IDLER PULLEY. I'VE HAD THE ALIGNMENT OF THE PULLEYS CHECKED, ALL HAVE HAD NO EFFECT ON TH…
Read full complaint
DRIVING THROUGH SMALL PUDDLE OF WATER (DRAINAGE FROM WATERHOSE RUN OFF NOT STORM TYPE DRAINAGE). SERPENTINE BELT COMES OFF RENDERING THE VEHICLE UNUSABLE. HAPPENS IN ALL WEATHER CONDITIONS. I HAVE REPLACED THE WATER PUMP, THE TENSIONER, THE IDLER PULLEY. I'VE HAD THE ALIGNMENT OF THE PULLEYS CHECKED, ALL HAVE HAD NO EFFECT ON THE SERPENTINE BELT. IT STILL COMES OFF GOING THROUGH ANY FORM OF MOISTURE. THIS HAS BEEN ONGOING NOW FOR OVER A YEAR, I HAVE GONE THROUGH 4 DIFFERENT BELTS TRYING TO SEE WHAT COULD WORK. THE FIRST TIME IT HAPPEN WAS EARLY IN THE MORNING (APPROX. 3AM) WHILE MY WIFE WAS ON HER WAY TO WORK, WITH THE SUDDEN LOSS OF POWER STEERING SHE RAN INTO A CURB. THE ONLY DAMAGE WAS TO THE VEHICLE FRONT BUMPER AND BOTTOM VALANCE. *TR
NHTSA ODI #10327093
85,000 miles · Jul 3, 2009
Engine And Engine Cooling
MY 2000 CHRYSLER TOWN AND COUNTRY SERPENTINE BELT KEEPS SLIPPING OFF AFTER DRIVING THROUGH PUDDLES. THIS PROBLEM HAS BEEN "REPAIRED" 4 TIMES ALREADY AND IS STILL SLIPPING OFF. THIS IS A POTENTIALLY HAZARDOUS PROBLEM AS IT IS NOT ALWAYS IMMEDIATELY KNOWN THAT THE BELT HAS SLIPPED OFF WHICH CAUSE DRIVER TO LOSE POWER STEERING (AMO…
Read full complaint
MY 2000 CHRYSLER TOWN AND COUNTRY SERPENTINE BELT KEEPS SLIPPING OFF AFTER DRIVING THROUGH PUDDLES. THIS PROBLEM HAS BEEN "REPAIRED" 4 TIMES ALREADY AND IS STILL SLIPPING OFF. THIS IS A POTENTIALLY HAZARDOUS PROBLEM AS IT IS NOT ALWAYS IMMEDIATELY KNOWN THAT THE BELT HAS SLIPPED OFF WHICH CAUSE DRIVER TO LOSE POWER STEERING (AMONG OTHER THINGS). BEING UNABLE TO STEER WHILE DRIVING IS AN ABSOLUTE DANGER ESPECIALLY DEPENDING ON THE SPEED OF THE CAR! *TR
NHTSA ODI #10275710
NHTSA investigations
4EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available