NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
24 reportsClear category filterMileage unknown · Dec 21, 2011
Electrical SystemFuel System, Gasoline
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 20 MPH WHEN THE HEAT WAS ACTIVATED AND THE SMELL OF FUEL ENTERED THE VEHICLE. THE CONTACT ALSO STATED THAT THE KEYS WOULD SPORADICALLY BECOME STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. WHERE THE MECHANIC CONFIRMED THAT THERE W…
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TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 20 MPH WHEN THE HEAT WAS ACTIVATED AND THE SMELL OF FUEL ENTERED THE VEHICLE. THE CONTACT ALSO STATED THAT THE KEYS WOULD SPORADICALLY BECOME STUCK IN THE IGNITION. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. WHERE THE MECHANIC CONFIRMED THAT THERE WAS AN ISSUE WITH THE IGNITION SWITCH. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE UNKNOWN.
NHTSA ODI #10440861
143,000 miles · Dec 5, 2008
Electrical System
I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY IN JULY 2007 FROM A CHRYSLER DEALER IN NJ. SEVERAL WEEKS AFTER PURCHASING THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF THE TRIP THE VAN STALLED SEVERAL MORE TIMES…
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I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY IN JULY 2007 FROM A CHRYSLER DEALER IN NJ. SEVERAL WEEKS AFTER PURCHASING THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF THE TRIP THE VAN STALLED SEVERAL MORE TIMES WHILE IN MOTION. AFTER SEVERAL WEEKS OF SPORADIC STALLING I CALLED THE DEALER THAT SOLD US THE CAR AND EXPLAIN THE PROBLEM. THEY STATED THAT THE CAR WAS SOLD WITH NO WARRANTY AND THAT THERE WAS NOTHING THAT THEY WOULD DO FOR THE VEHICLE. THE PROBLEM WAS SO SPORADIC THAT IT WOULD GO AWAY FOR A FEW MONTHS AND RANDOMLY RETURNED. THE CAR DOES NOT GIVE ANY SIGNS PRIOR TO STALLING SUCH A SPUTTERING. THE VAN EVEN STALLS WHILE GOING THROUGH CURVES AND TURNS LEAVING THE DRIVER TO MUSCLE THE CAR SAFELY TO A STOP BEFORE HAVING TO RESTART IT. THERE HAVE BEEN SEVERAL OCCASIONS WHERE MY WIFE HAD BEEN DRIVING AROUND A CURVE AND IT STALLED OUT AND SHE ALMOST WENT OFF THE ROAD BECAUSE SHE BARELY HAD THE MUSCLE TO CONTROL THE STEERING WHEEL AND BRAKES. I HAVE TAKEN IT TO A LOCAL DEALER BUT THEY SAID THAT THE PROBLEM HASN'T THROWN A CODE FOR THEM TO DIAGNOSE AND THEY WERE UNSUCCESSFUL IN GETTING THE CAR TO STALL OUT FOR THEM DURING TEST DRIVES. THE DEALER HAD RECOMMENDATIONS FOR FIXING THE CAR WHICH INCLUDED REPLACING THE ALTERNATOR, WIRING HARNESS TO THE ALTERNATOR, BATTERY, IGNITION MODULE, PLUGS & WIRES AND VARIOUS SENSORS, NONE OF WHICH HAS FIXED THE PROBLEM. I DID A SEARCH ONLINE AND FOUND A DISCUSSION FORUM WHERE IT APPEARS THAT THE PROBLEM THAT I HAVE IS VERY COMMON AMONGST OWNERS. SOME OF THESE OWNERS HAD SPENT MUCH MORE MONEY AT THEIR DEALERS UNTIL THEIR MECHANICS EVENTUALLY GAVE UP. FROM THE COMPLAINTS THAT I'VE SEEN IT APPEARS THAT THE STALLING PROBLEMS ARE OCCURRING ON TOWN&COUNTRY MODELS RANGING FROM 1997-2007 AND IS AFFECTING BOTH THE 3.3LTR ENGINE AS WELL AS THE 3.8LTR ENGINE. IT SEEMS THAT THIS PROBLEM IS COMMON ENOUGH AMONG OWNERS. *TR
NHTSA ODI #10250856
109,600 miles · May 13, 2007
Electrical System
SHORT IN THE HORN SWITCH CAUSES THE HORN TO SOUND ERRATICALLY AND WITHOUT WARNING. THE TEMPORARY SOLUTION IS TO PULL THE FUSE, THEREBY OVERIDING THE SAFETY DEVICE. THE PERMANENT SOLUTION IS TO HAVE THE SWITCH REPLACED, WHICH WE ARE TOLD ALSO REQUIRES THE DRIVER'S AIRBAG TO BE REPLACED AT A COST OF OVER $800.00.*AK
NHTSA ODI #10190589
Mileage unknown · Oct 24, 2006
Electrical SystemSeatsVisibility
AFTER SEVERAL MONTHS OF PROBLEMS WITH MY POWER SEAT MEMORY SYSTEM(MY SEATS WOULD SWITCH TO A SETTING THAT WAS NOT PROGRAMMED BY MYSELF), I CONTACTED MY DEALER AND ADVISED THEM OF MY SITUATION. THIS UNWANTED ADJUSTMENT COULD BE REPLICATED BY PRESSING THE UNLOCK BUTTON ON MY FOB. I BEGAN UNLOCKING MY VAN WITH MY KEY. I ADVISED MY …
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AFTER SEVERAL MONTHS OF PROBLEMS WITH MY POWER SEAT MEMORY SYSTEM(MY SEATS WOULD SWITCH TO A SETTING THAT WAS NOT PROGRAMMED BY MYSELF), I CONTACTED MY DEALER AND ADVISED THEM OF MY SITUATION. THIS UNWANTED ADJUSTMENT COULD BE REPLICATED BY PRESSING THE UNLOCK BUTTON ON MY FOB. I BEGAN UNLOCKING MY VAN WITH MY KEY. I ADVISED MY DEALER AGAIN. THIS PAST JUNE, WHILE OPERATING MY VAN ONTO A FREEWAY, THE SEAT BEGAN TO CHANGE POSITIONS AND THE MIRRORS READJUSTED. MY CHILDREN AND A FAMILY FRIEND OBSERVED THIS ACTION AS IT OCCURRED. I GRABBED HOLD OF THE WHEEL AND READJUSTED ALL OF THE ABOVE MENTIONED ITEMS WHILE STILL MAINTAINING CONTROL. THIS PROCESS HAS RECURRED ON AT LEAST FIVE OCCASIONS. UPON RETURN FROM OUR VACATION, I NOTIFIED THE DEALER AND MADE AN APPOINTMENT. AFTER SEVERAL HOURS AT THE DEALERSHIP, THEY STATED THAT MY OPTIONS WERE TO DISCONNECT THE AUTO-SETTING OR RETURN THE VEHICLE WHEN A PARTICULAR COMPUTER WAS RETURNED TO THEM. MY VISIT COST ME SEVERAL HOURS AND A BILL OF OVER $98.00. CURRENTLY I AM ABLE TO MANUALLY ADJUST THE SEAT AND MIRROR. *NM
NHTSA ODI #10171706
27,995 miles · Jun 20, 2006
Electrical SystemEquipment
2000 CHRYSLER TOWN & COUNTRY LXI ALL WHEEL DRIVE: 01/2003 FAILURE AT THE BATTERY, WILL NOT TAKE A CHARGE (BATTERY REPLACED) 06/2005 BATTERY LEAKING ACID AND DAMAGED WIRE HARNESS THROTTLE POSITION SENSOR REPLACED $260.00 THROTTLE POSITION SENSOR REPLACED **AGAIN** $72.00 NEW BATTERY $71.00 SENSOR MAP $…
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2000 CHRYSLER TOWN & COUNTRY LXI ALL WHEEL DRIVE: 01/2003 FAILURE AT THE BATTERY, WILL NOT TAKE A CHARGE (BATTERY REPLACED) 06/2005 BATTERY LEAKING ACID AND DAMAGED WIRE HARNESS THROTTLE POSITION SENSOR REPLACED $260.00 THROTTLE POSITION SENSOR REPLACED **AGAIN** $72.00 NEW BATTERY $71.00 SENSOR MAP $80.00 WIRING ENGINE $837.00 LABOR $504.00 A REOCCURRING PROBLEM WITH MOPAR BATTERIES HAS COST ME $2000.00 2 LOCAL CHRYSLER DEALERSHIPS HAVE BEEN UNABLE OR UNWILLING TO CONTACT THE LOCAL CHRYSLER REPRESENTATIVE AND CHRYSLER THEMSELVES DIRECTED ME BACK TO LOCAL DEALERSHIPS. NO SATISFACTION WITH THIS COMPANY OR MOPAR PRODUCTS. *JB
NHTSA ODI #10160240
116,000 miles · Sep 21, 2004
Air BagsElectrical SystemVehicle Speed Control
THE CLOCK SPRING LOST THE CONNECTION TO THE ELECTRICAL SYSTEM. AS A RESULT, HORN, AIR BAGS, AND CRUISE CONTROL BECOME INOPERABLE.*AK
NHTSA ODI #10093969
65,000 miles · Jun 25, 2004
Air BagsElectrical SystemVehicle Speed Control
AIRBAG WARNING LIGHT ILLUMINATED AND HORN, RADIO AND CRUISE CONTROL FUNCTIONS ON THE STEERING WHEEL STOPPED FUNCTIONING. THIS IS RELATED TO A "CLOCK SPRING" MECHANISM THAT WAS SIMILAR TO PRIOR YEAR RECALLS, BUT NOT INCLUDED IN THE 2000 MY.*AK
NHTSA ODI #10078795
Mileage unknown · Jun 9, 2004
Air BagsElectrical System
WHILE STARTING UP THE VEHICLE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE HORN TO BECOME INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
NHTSA ODI #10076015
51,000 miles · May 6, 2004
Air BagsElectrical SystemVehicle Speed Control
I HAD A CLICKING IN MY STEERING WHEEL WITH AIR BAG LIGHT GOING ON & OFF THEN IT FINAL STAYED ON. I HAD NO HORN OR CRUISE CONTROL OR RADIO CONTROLS ON STEERING WHEEL. TOOK TO DEALER FOR REPAIR.
NHTSA ODI #10068421
Mileage unknown · Jan 20, 2004
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
UPDATE TO THE PROBLEM RELATED TO THE SERPENTINE BELT OF A 2000 TOWN AND COUNTRY.(ODI NUMBER: 770436 12/4/02). A FIFTH (5TH) OCCURENCE OCCURED ON JAN 17, 2004 . STILL WITHOUT RESOLUTION OTHER THAN TOW THE VAN AND PUT BACK THE SERPENTINE BELT. *AK
NHTSA ODI #10054483
NHTSA investigations
4EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available