I HAVE A 2000 CHRYSLER TOWN AND COUNTRY LIMITED ALL WHEEL DRIVE MINI VAN. I BROUGHT THE VAN IN FOR SERVICE ON JUNE 30TH BECAUSE THE AIRBAG LIGHT WAS STAYING ON , ALSO NOTHING WAS WORKING ON THE STEERING WHEEL. THE RADIO CONTROLS, THE CRUISE CONTROL, THE HORN, AND I PRESUME THE AIRBAG. THE DEALER IS CHARGING ME $500.00 TO REPLAC…
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I HAVE A 2000 CHRYSLER TOWN AND COUNTRY LIMITED ALL WHEEL DRIVE MINI VAN. I BROUGHT THE VAN IN FOR SERVICE ON JUNE 30TH BECAUSE THE AIRBAG LIGHT WAS STAYING ON , ALSO NOTHING WAS WORKING ON THE STEERING WHEEL. THE RADIO CONTROLS, THE CRUISE CONTROL, THE HORN, AND I PRESUME THE AIRBAG. THE DEALER IS CHARGING ME $500.00 TO REPLACE THE CLOCK SPRING IN THE STEERING WHEEL. THIS IS A ELECTRONIC CONTROL BOX THAT OPERATES EVERYTHING IN THE STEERING WHEEL. THERE SHOULD BE A RECALL ON THIS PART. *NM
NHTSA ODI #10079141
65,000 miles · Jun 25, 2004
Air BagsElectrical SystemVehicle Speed Control
AIRBAG WARNING LIGHT ILLUMINATED AND HORN, RADIO AND CRUISE CONTROL FUNCTIONS ON THE STEERING WHEEL STOPPED FUNCTIONING. THIS IS RELATED TO A "CLOCK SPRING" MECHANISM THAT WAS SIMILAR TO PRIOR YEAR RECALLS, BUT NOT INCLUDED IN THE 2000 MY.*AK
NHTSA ODI #10078795
Mileage unknown · Jun 9, 2004
Air BagsElectrical System
WHILE STARTING UP THE VEHICLE AIR BAG LIGHT APPEARED ON THE DASHBOARD AND REMAINED ON. THIS CAUSED THE HORN TO BECOME INOPERATIVE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CLOCK SPRING NEEDED TO BE REPLACED. *AK
NHTSA ODI #10076015
Mileage unknown · May 11, 2004
Air BagsFuel System, Gasoline
CLOCKSPRING HAS FAILED LEAVING ME WITHOUT A HORN AND OPERATIONAL AIR BAG. IN ADDITION THE FUEL PUMP IS ALSO NOT FUNCTIONING PROPERLY. COULD THIS BE RELATED TO THE FUEL INJECTION SYSTEM RECALL?
NHTSA ODI #10072394
51,000 miles · May 6, 2004
Air BagsElectrical SystemVehicle Speed Control
I HAD A CLICKING IN MY STEERING WHEEL WITH AIR BAG LIGHT GOING ON & OFF THEN IT FINAL STAYED ON. I HAD NO HORN OR CRUISE CONTROL OR RADIO CONTROLS ON STEERING WHEEL. TOOK TO DEALER FOR REPAIR.
NHTSA ODI #10068421
90,500 miles · May 4, 2004
Air Bags
AIRBAG LIGHT FLASHES, AIRBAG CONTROLLER AND CLOCKSPRING FAILED, FRONT PASSENGER SIDE PANEL PROTRUDING OUT, AIR BAG TRYING TO DEPLOY. REPAIRS HAD TO BE MADE BY REPLACING THE CLOCKSPRING AND NEW AIRBAG CONTOLLER INSTALLED. *AK THIS WAS ON A TOWN AND COUNTRY - 2000 - CHRYSLER - VAN
NHTSA ODI #10068307
Mileage unknown · Nov 24, 2002
Air BagsCrashInjury
NO SUMMARY. DT
NHTSA ODI #770065
Mileage unknown · Mar 22, 2001
Air BagsCrashInjury
VEHICLE WAS INVOLVED IN A MAJOR FRONTAL AUTOMOBILE ACCIDENT, AND BOTH DRIVER'S SIDE AND PASSENGER'S SIDE AIRBAGS DID NOT DEPLOY. APPROXIMATE SPEED OF VEHICLE WAS AT 25 MPH. CONSUMER SUSTAINED SERIOUS INJURIES. *AK
NHTSA ODI #883900
13,000 miles · Mar 20, 2001
Air BagsCrashInjury
HEAD ON COLLISION WITH ANOTHER VEHICLE AT 35 MPH. BUMPER, HOOD, FENDERS AND STRUTS WERE DESTROYED. AIR BAGS DID NOT DEPLOY. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****742771
NHTSA ODI #10006394
Mileage unknown · Jan 19, 2000
Air BagsCrash
WHILE DRIVING ON HIGHWAY TRAVELLING 30MPH ON ICY ROADS, EMS GOING THE OPPOSITE DIRECTION, LOST CONTROL AND HIT ANOTHER VEHICLE WHICH COLLIDED INTO CONSUMER'S VEHICLE. UPON IMPACT, NEITHER AIRBAG DEPLOYED. *AK
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
4
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
PE04017 · Overheating Of Seat Heaters
Opened Feb 18, 2004 · Closed Jun 21, 2004
Status: closed (inferred from source dates) · Seats:front Assembly:seat Heater/cooler
ODI OPENED THIS INVESTIGATION BASED ON 24 COMPLAINTS ALLEGING THAT THE ELECTRICALLY HEATED DRIVER OR PASSENGER SEAT SPARKS/OVERHEATS.DAIMLERCHRYSLER BELIEVES THE FAILURE IS DUE TO ONE OF TWO FACTORS:THE STITCHING OPERATION ON THE SEAT COVER MAY CAUSE THE SEWING NEEDLE TO SEVER SOME STRANDS OF THE WIRE HEATING GRID IN THE SEAT, OR A POOR SOLDER JOINT/WIRE CONNECTOR FAILS DUE TO IMPROPER PROCESSING OR LONG TERM OVERSTRESSING.THE IGNITION SWITCH AND THE SEAT HEATER SWITCH MUST BOTH BE TURNED ON TO POWER THE SEAT HEATER.COMPLAINANTS REPORT THAT WHEN OVERHEATING OCCURS, SWITCHING THE HEATER OFF ALSO STOPS THE OVERHEATING.THE FAILURE CANNOT OCCUR IN AN UNATTENDED VEHICLE WITH THE IGNITION SWITCH OFF.ODI FINDS THAT THE 33 FIRE ALLEGATIONS ARE REPORTING VERY LOCALIZED OVERHEATING(PHOTOS OF DAMAGED SEATS SHOW HOLES THE SIZE OF A PENCIL OR LESS).THERE ARE NO REPORTS OF SUSTAINED COMBUSTION AND NO REPORTS OF OTHER FIRE DAMAGE TO THE VEHICLE.THE INJURY ALLEGATIONS ARE REPORTING MINOR INJURY.NO CONSUMERS REQUIRED MEDICAL TREATMENT (PHYSICIAN CARE).THERE ARE NO ALLEGATIONS OF LOSS OF VEHICLE CONTROL DUE TO FAILURE OF A HEATED SEAT.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
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