NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
296 reports119,900 miles · Jun 14, 2007
Engine And Engine Cooling
TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILS TO START SOMETIMES AND HAS BEEN TOWED TWICE. WHILE THE ENGINE IS RUNNING, THE GAUGES WILL GO TO ZERO AND THE INSTRUMENT PANEL LIGHTS DIM. WHEN IDLING, THE VEHICLE WILL SHUT OFF AND SEVERAL WARNING INDICATOR LIGHTS WILL ILLUMINATE. …
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TL*THE CONTACT OWNS A 1998 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE FAILS TO START SOMETIMES AND HAS BEEN TOWED TWICE. WHILE THE ENGINE IS RUNNING, THE GAUGES WILL GO TO ZERO AND THE INSTRUMENT PANEL LIGHTS DIM. WHEN IDLING, THE VEHICLE WILL SHUT OFF AND SEVERAL WARNING INDICATOR LIGHTS WILL ILLUMINATE. THE MECHANIC AND THE DEALER WERE UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE CURRENT MILEAGE IS 121,000 AND FAILURE MILEAGE WAS 119,900.
NHTSA ODI #10193375
148,000 miles · Apr 11, 2007
Engine And Engine Cooling
WHILE DRIVING IN WET CONDITIONS THE SERPENTINE BELT FELL OFF, CAUSING AN INABILITY TO STEER. VEHICLE WAS TOWED , AND BELT WAS REPLACED AGAIN, THE 4TH TIME THIS YEAR!. VEHICLE IS A 1998 CHRYSLER TOWN & COUNTRY WITH A 3.8L ENGINE. *AK
NHTSA ODI #10187559
131,000 miles · Mar 9, 2007
Engine And Engine CoolingPower TrainService Brakes, Hydraulic
TL* - THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 10 MILES OR MORE AND ACCELERATING THE VEHICLE SHOOK. THE CONTACT STATED IT WAS NOT RELATED TO THE STEERING. THE FRONT AXLE WAS REPLACED 3 TIMES, NEW TIRES WERE INSTALLED, THE WHEELS WERE ROTATED TO ENSURE THEY WEREN'T BENT, AND NEW MOTOR MOUNTS WERE IN…
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TL* - THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 10 MILES OR MORE AND ACCELERATING THE VEHICLE SHOOK. THE CONTACT STATED IT WAS NOT RELATED TO THE STEERING. THE FRONT AXLE WAS REPLACED 3 TIMES, NEW TIRES WERE INSTALLED, THE WHEELS WERE ROTATED TO ENSURE THEY WEREN'T BENT, AND NEW MOTOR MOUNTS WERE INSTALLED AND THE FAILURE CONTINUED TO OCCUR. THIS FAILURE HAD OCCURRED FOR OVER 2 YEARS. THE DEALER AND THE TRANSMISSION MECHANIC WERE UNABLE TO DIAGNOSE THE VEHICLE. THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED EACH TIME THE ENGINE WAS TURNED ON AND STAYED ON FOR A 1/4 OF A MILE. THIS FAILURE OCCURRED FOR MORE THAN ONE YEAR. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE ABS PUMP. THE CURRENT AND FAILURE MILEAGE WAS 130,000. *AK
NHTSA ODI #10184675
66,984 miles · Nov 20, 2006
Electrical System
VEHICLE IGNITION CYLINDER FAILED 10/28/06. REPLACED 5/23/06. ALL SERVICE DONE BY SELLER MIDWEST MOBILITY, INC. 437 WISE ROAD SCHAUMBURG, IL 60193. CONSUMER RECHARGED FOR MULTIPLE REPLACEMENT OF SAME ITEM, EVEN THOUGH VEHICLE UNDER EXTENDED WARRANTY AND PURCHASED 4/18/05. *JB
NHTSA ODI #10173885
60,000 miles · Nov 16, 2006
Engine And Engine Cooling
SERPENTINE BELT THROWS IN EVEN SLIGHTLY WET WEATHER, OFTEN AT HAZARDOUS PLACES AND CONDITIONS. BELTS AND PULLEYS HAVE BEEN REPLACED REPEATEDLY. POWER STEERING AND WATER PUMP, AMONG OTHER SYSTEMS FAIL INSTANTLY. MY WIFE DRIVES THE CAR AND CAN NO LONGER DRIVE IT IN WET WEATHER. BEEN FIGHTING THIS PROBLEM FOR YEARS. *JB
NHTSA ODI #10173688
Mileage unknown · Oct 11, 2006
Electrical System
MY COMPLAINT IS VIRTUALLY IDENTICAL TO A PREVIOUS ONE, NUMBERED 10167790. MY CAR WILL START, RUN FOR A FEW SECONDS, THEN SHUT OFF. AFTER A FEW TRIES, IT WON'T TURN OVER AT ALL. THIS HAPPENS AT RANDOM TIMES. IT'S A GAMBLE AS TO WHETHER THE CAR WILL START OR NOT, WHEN I GO OUT. IT SEEMS TO HAVE SOMETHING TO DO WITH THE THEF…
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MY COMPLAINT IS VIRTUALLY IDENTICAL TO A PREVIOUS ONE, NUMBERED 10167790. MY CAR WILL START, RUN FOR A FEW SECONDS, THEN SHUT OFF. AFTER A FEW TRIES, IT WON'T TURN OVER AT ALL. THIS HAPPENS AT RANDOM TIMES. IT'S A GAMBLE AS TO WHETHER THE CAR WILL START OR NOT, WHEN I GO OUT. IT SEEMS TO HAVE SOMETHING TO DO WITH THE THEFT DETERRENT SYSTEM, BECAUSE I BELIEVE THE LAST TWO TIME THIS HAPPENED, PRIOR TO THIS HAPPENING, NY CAR ALARM WOULD SET ITSELF OFF, WHEN OPENING THE DOOR. *NM
NHTSA ODI #10170583
Mileage unknown · Oct 11, 2006
Electrical System
WHEN TRYING TO START IT WILL RUN FOR A FEW SECONDS THEN CUT OFF, AFTER A FEW TRIES IT WON'T EVEN TURN OVER. AFTER ABOUT AN HOUR IT MIGHT START AND IT MIGHT NOT. I TOOK IT TO THE CHRYSLER DEALERSHIP NEARBY AND THEY WOULDN'T EVEN LOOK AT MY CAR, BECAUSE IT HAD OVER 100K MILES. BUT WITH ADDITIONAL QUESTIONS, THEY CONFESSED THAT THE…
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WHEN TRYING TO START IT WILL RUN FOR A FEW SECONDS THEN CUT OFF, AFTER A FEW TRIES IT WON'T EVEN TURN OVER. AFTER ABOUT AN HOUR IT MIGHT START AND IT MIGHT NOT. I TOOK IT TO THE CHRYSLER DEALERSHIP NEARBY AND THEY WOULDN'T EVEN LOOK AT MY CAR, BECAUSE IT HAD OVER 100K MILES. BUT WITH ADDITIONAL QUESTIONS, THEY CONFESSED THAT THEY COULD PUT A LOT OF HOURS AND PARTS INTO THE VAN, AND STILL NOT FIX THE PROBLEM. *JB
NHTSA ODI #10170528
132,000 miles · Sep 10, 2006
Electrical System
WHEN TRYING TO START IT WILL RUN FOR A FEW SECONDS THEN CUT OFF, AFTER A FEW TRIES IT WON'T EVEN TURN OVER. AFTER ABOUT AN HOUR IT MIGHT START AND IT MIGHT NOT. I HAVE TAKEN IT TO THE CHRYSLER DEALERSHIP NEARBY AND SPENT AROUND $1,400 DOLLARS JUST TO GET IT HOME AND THE NEXT DAY IT DOES THE SAME THING ALL OVER AGAIN. *JB
NHTSA ODI #10167790
70,000 miles · Aug 4, 2006
Engine And Engine Cooling
I OWN A 1998 CHRYSLER TOWN AND COUNTRY MINIVAN AND I WAS GETTING REAL SLEEPY EVERY TIME I DROVE IT . UPON INSPECTION BY AN AUTO REPAIR SHOP. I WAS INFORMED THE EXPANSION JOINT ON THE EXHAUST PIPE CROSSOVER PIPE WAS CRACKED AND LETTING FUMES ENTER THE PASSENGER COMPARTMENT. THIS IS A VERY DANGEROUS SITUATION. THE REPAIR PART IS O…
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I OWN A 1998 CHRYSLER TOWN AND COUNTRY MINIVAN AND I WAS GETTING REAL SLEEPY EVERY TIME I DROVE IT . UPON INSPECTION BY AN AUTO REPAIR SHOP. I WAS INFORMED THE EXPANSION JOINT ON THE EXHAUST PIPE CROSSOVER PIPE WAS CRACKED AND LETTING FUMES ENTER THE PASSENGER COMPARTMENT. THIS IS A VERY DANGEROUS SITUATION. THE REPAIR PART IS OVER $500 WHICH THE MECHANIC SAID WAS VERY MUCH OVERPRICED. THIS EXPANSION JOINT IS MADE OF STAINLESS STEEL WHICH GETS VERY BRITTLE WITH HEAT AND WILL CRACK OVER TIME WITH EXTENDED USE. THE PART WAS USED ON CHRYSLER TOWN & COUNTRY AND VOYAGER MINIVANS. I FEEL DUE TO THE SERIOUSNESS OF THIS DEFECT, THESE VANS SHOULD BE RECALLED AND REPAIRED WITHOUT COST TO THE VEHICLE OWNERS. *JB
NHTSA ODI #10164448
108,000 miles · Jul 31, 2006
Fuel System, Gasoline
I OWN A 1998 CHRYSLER TOWN & COUNTRY LX. CORROSION OF FUEL FILLER TUBE CAUSED A FUEL LEAK AND THE FILLER TUBE HAD TO BE REPLACED. FORTUNATELY THERE WAS NO FIRE OR INJURY. I WAS TOLD BY MY MECHANIC AND THE AUTO SALVAGE FIRMS I CONTACTED THAT THIS IS A COMMON ISSUE WITH THESE MINIVANS. *JB
NHTSA ODI #10163978
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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