Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
30–25K
625–50K
2550–75K
2375–100K
33100–150K
21150K+
111 reports with mileage · 185 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Engine And Engine Cooling. Review the 67 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 62 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Air Bags. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
12 crash reports20 fire reports9 injury reports
What owners actually said
296 reports
55,395 miles · Oct 21, 2003
Power Train
I OWN A 1998 CHRYSLER TOWN & COUNTRY LXI WITH 55,400 MILES ON IT AND THE TRANSMISSION COMPLETELY FAILED WITH MY WIFE AND 4 KIDS IN THE CAR. SPECIFICALLY, THE PARTS THAT FAILED WERE: THE SUN GEAR, INPUT HUB, CLUTCH DRUM AND TORQUE CONVERTER RESULTING IN A $2837 REPAIR BILL. HOW IN THE WORLD CAN A CAR WITH SO LITTLE MILEAGE HAV…
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I OWN A 1998 CHRYSLER TOWN & COUNTRY LXI WITH 55,400 MILES ON IT AND THE TRANSMISSION COMPLETELY FAILED WITH MY WIFE AND 4 KIDS IN THE CAR. SPECIFICALLY, THE PARTS THAT FAILED WERE: THE SUN GEAR, INPUT HUB, CLUTCH DRUM AND TORQUE CONVERTER RESULTING IN A $2837 REPAIR BILL. HOW IN THE WORLD CAN A CAR WITH SO LITTLE MILEAGE HAVE A MAJOR FAILURE LIKE THIS? THIS CAR ISNT ABUSED, ITS DRIVEN BY MY WIFE (AROUND TOWN ONLY) WHO SHUTTLES 4 KIDS TO SCHOOL, SCOUTING, SOCCER GAMES ETC... AND IS MAINTAINED BY ME, METICULOUSLY. *LA
NHTSA ODI #10043335
50,853 miles · Oct 17, 2003
Air BagsElectrical System
AIRBAG LIGHT STAYS ON. HORN DOESN'T WORK. TOLD BY CHRYSLER THAT THE CAR IS NOT AMONG THE CARS RECALLED FOR CLOCK SPRING FAILURE. *LA
NHTSA ODI #10043132
Mileage unknown · Oct 4, 2003
Seat Belts
SEAT BELT PERIODICALLY RELEASES WHEN CHILD CAR SEAT RUBS AGAINST SEAT BELT BUCKLE. THE CAR IS A 1998 CHRYSLER TOWN AND COUNTRY. IF THE CAR SEAT IS BUCKLED INTO ONE OF THE CAR'S MIDDLE SEATS TIGHTLY, IT SOMETIMES PRESSES THE RELEASE MECHANISM OF THE CHRYSLER SEAT BELT. *LA
NHTSA ODI #10041223
Mileage unknown · Oct 2, 2003
Air BagsElectrical System
CLOCKSPRING FAILED, CAUSING AIR BAGS AND HORN TO MALFUNCTION.*AK
NHTSA ODI #10042127
Mileage unknown · Oct 1, 2003
Latches/locks/linkages
PASSENGER SIDE SLIDING DOOR UNLOCKED AND SLID OPEN WHILE DRIVING, AFTER IT HAD BEEN SLAMMED SHUT THE AUTOMATIC LOCK ENGAGED. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM SO THEY WERE UNABLE TO FIX IT. *AK *JB
NHTSA ODI #10038154
76,000 miles · Sep 26, 2003
Air Bags
AFTER STARTING THE VEHICLE AIR BAG LIGHT WOULD COME ON AND WOULD STAY ON THE REMINDER OF THE TIME THAT VEHICLE OPERATED. DEALERSHIP HAD BEEN NOTIFIED, BUT THE PROBLEM HAD NOT BEEN RESOLVED.*AK
NHTSA ODI #10040751
55,000 miles · Sep 23, 2003
Parking Brake
WHEN THE PARKING BRAKE WAS ENGAGED IT LOCKED UP AND FAILED TO DISENGAGE. DEALERSHIP SERVICED THE VEHICLE , BUT THE PROBLEM CONTINUED.*AK CLARK TIRE AND AUTO FOUND THE BRAKE LINING OFF AND JAMMED IN THE DRUM. BRAKES WERE ADJUSTED AND PARTS WERE INSTALLED TO PREVENT BRAKES FROM LOCKING. MECHANIC STATED EVERY TIME THE BRAKES WERE…
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WHEN THE PARKING BRAKE WAS ENGAGED IT LOCKED UP AND FAILED TO DISENGAGE. DEALERSHIP SERVICED THE VEHICLE , BUT THE PROBLEM CONTINUED.*AK CLARK TIRE AND AUTO FOUND THE BRAKE LINING OFF AND JAMMED IN THE DRUM. BRAKES WERE ADJUSTED AND PARTS WERE INSTALLED TO PREVENT BRAKES FROM LOCKING. MECHANIC STATED EVERY TIME THE BRAKES WERE SERVICED, THE RACKET FROZE UP. *PH *JB
NHTSA ODI #10031337
49,000 miles · Sep 4, 2003
Suspension
LEFT FRONT STRUT TOWER IS RUSTING OUT ON 1998 CHRYSTLER TOWN AND COUNTRY VAN. MANUFACTURER AND DEALERSHIP WILL NOT HONOR REPAIR. VAN HAS BEEN LOOKED AT BY SEVERAL BODY TECHNICIANS WHO ALL AGREE COMPONENT IS DEFECTIVE AND POSES SERIOUS SAFETY RISK OF STRUT AND WHEEL COMING THROUGH HOOD. *AK
NHTSA ODI #10037249
55,506 miles · Sep 1, 2003
Engine And Engine Cooling
CAMSHAFT BROKE AT 55000 MILES WHILE OPERATING VEHICLE UNDER NORMAL OPERATING CONDITIONS; ENGINE FAILED AT CRITICAL MOMENT WHILE CLIMBING 25 DEGREE HILL ENDANGERING OCCUPANTS.8AK
NHTSA ODI #10037020
71,000 miles · Aug 26, 2003
Power Train
I TOOK MY CAR IN FOR AN INSPECTION AND FRONT BRAKES. THEY WERE WORKING ON IT FOR AWHILE AND ASKED THE PROBLEM AND THEY TOLD ME THAT MY TRANSMISSION WAS GOING DIDN'T I HEAR THE NOISE. SPENT 2200 AND BROUGHT IT HOME AND THEN DIDN'T EVEN GET IT IN THE GARAGE AND THE CELLANOID WENT. FIXED THAT AND THE VAN STILL DOESN'T SHIFT RIGH…
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I TOOK MY CAR IN FOR AN INSPECTION AND FRONT BRAKES. THEY WERE WORKING ON IT FOR AWHILE AND ASKED THE PROBLEM AND THEY TOLD ME THAT MY TRANSMISSION WAS GOING DIDN'T I HEAR THE NOISE. SPENT 2200 AND BROUGHT IT HOME AND THEN DIDN'T EVEN GET IT IN THE GARAGE AND THE CELLANOID WENT. FIXED THAT AND THE VAN STILL DOESN'T SHIFT RIGHT. *NLM
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
1998 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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