NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes, Hydraulic complaints
16 reportsClear category filter199,000 miles · Oct 31, 2010
Electrical SystemService Brakes, HydraulicSteering
REPEATED DISMOUNT OF SERPENTINE BELT FROM CRANKSHAFT PULLEY DUE TO WATER SPLASHING FROM RIGHT FRONT TIRE. HAS OCCURRED FOUR OR FIVE TIMES SINCE OWNING THE 1998 VEHICLE IN 2001. THIS CAUSED THE ABRUPT LOSS OF POWER STEERING, BRAKING AND ELECTRICAL POWER FROM THE ALTERNATOR. NO ACTION HAS BEEN TAKEN BY CHRYSLER TO PROVIDE S SHIELD…
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REPEATED DISMOUNT OF SERPENTINE BELT FROM CRANKSHAFT PULLEY DUE TO WATER SPLASHING FROM RIGHT FRONT TIRE. HAS OCCURRED FOUR OR FIVE TIMES SINCE OWNING THE 1998 VEHICLE IN 2001. THIS CAUSED THE ABRUPT LOSS OF POWER STEERING, BRAKING AND ELECTRICAL POWER FROM THE ALTERNATOR. NO ACTION HAS BEEN TAKEN BY CHRYSLER TO PROVIDE S SHIELD TO PROTECT THIS AREA. *TR
NHTSA ODI #10363049
Mileage unknown · Aug 25, 2008
Service Brakes, Hydraulic
RE: 1998 CHRYSLER TOWN AND COUNTRY MILEAGE: 75,000 COMPLETE BRAKE FAILURE - PEDAL ALL THE WAY TO THE FLOOR - UNSAFE TO DRIVE. TOWED TO THE DEALER - DIAGNOSIS : CORRODED REAR BRAKE LINE. BEING REPAIRED NOW - WILL ASK FOR OLD PART TO BE SAVED. BRAKE LINES SHOULD LAST FOR LIFE OF VEHICLE. DEALER/MANUFACTURER SHOULD BE RESPO…
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RE: 1998 CHRYSLER TOWN AND COUNTRY MILEAGE: 75,000 COMPLETE BRAKE FAILURE - PEDAL ALL THE WAY TO THE FLOOR - UNSAFE TO DRIVE. TOWED TO THE DEALER - DIAGNOSIS : CORRODED REAR BRAKE LINE. BEING REPAIRED NOW - WILL ASK FOR OLD PART TO BE SAVED. BRAKE LINES SHOULD LAST FOR LIFE OF VEHICLE. DEALER/MANUFACTURER SHOULD BE RESPONSIBLE FOR THIS FAULTY DEFECTIVE BRAKE LINE. NHTSA SHOULD REQUIRED CHRYSLER TO NOTIFY ALL OWNERS OF THE POSSIBILITY OF COMPLETE BRAKE FAILURE. I HAVE READ OF MANY OTHER OCCURRENCES WITH THE BRAKE LINES ON THIS CAR. IT HAS BEEN SUGGESTED THAT THE PROBLEM ARISES AS A RESULT OF BI-METAL REACTION WHERE STAINLESS STEEL AND STEEL LINES ARE WELDED TOGETHER. THIS VEHICLE WAS AT THE DEALER FOR OTHER WORK JUST FIVE MONTHS PRIOR AND I WAS NOT NOTIFIED THAT THE BRAKE LINES WERE IN DANGER! *TR
NHTSA ODI #10239679
96,809 miles · Aug 13, 2007
Service Brakes, Hydraulic
SUDDEN PREMATURE FAILURE OF BOTH REAR SERVICE BRAKE HYDRAULIC LINES RESULTED IN LOSS OF ALL BRAKE FLUID IN A VERY SHORT TIME (MINUTES FROM FIRST ILLUMINATION OF BRAKE WARNING LIGHT). FAILURE WAS DUE TO CORROSION FROM DISSIMILAR METALS AT THE JUNCTION OF THE FLEXIBLE BRAIDED BRAKE LINE TO THE RIGID BRAKE LINE FOR BOTH REAR BRAKE…
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SUDDEN PREMATURE FAILURE OF BOTH REAR SERVICE BRAKE HYDRAULIC LINES RESULTED IN LOSS OF ALL BRAKE FLUID IN A VERY SHORT TIME (MINUTES FROM FIRST ILLUMINATION OF BRAKE WARNING LIGHT). FAILURE WAS DUE TO CORROSION FROM DISSIMILAR METALS AT THE JUNCTION OF THE FLEXIBLE BRAIDED BRAKE LINE TO THE RIGID BRAKE LINE FOR BOTH REAR BRAKE SYSTEMS. *JB
NHTSA ODI #10199469
131,000 miles · Mar 9, 2007
Engine And Engine CoolingPower TrainService Brakes, Hydraulic
TL* - THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 10 MILES OR MORE AND ACCELERATING THE VEHICLE SHOOK. THE CONTACT STATED IT WAS NOT RELATED TO THE STEERING. THE FRONT AXLE WAS REPLACED 3 TIMES, NEW TIRES WERE INSTALLED, THE WHEELS WERE ROTATED TO ENSURE THEY WEREN'T BENT, AND NEW MOTOR MOUNTS WERE IN…
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TL* - THE CONTACT OWNS A 1993 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 10 MILES OR MORE AND ACCELERATING THE VEHICLE SHOOK. THE CONTACT STATED IT WAS NOT RELATED TO THE STEERING. THE FRONT AXLE WAS REPLACED 3 TIMES, NEW TIRES WERE INSTALLED, THE WHEELS WERE ROTATED TO ENSURE THEY WEREN'T BENT, AND NEW MOTOR MOUNTS WERE INSTALLED AND THE FAILURE CONTINUED TO OCCUR. THIS FAILURE HAD OCCURRED FOR OVER 2 YEARS. THE DEALER AND THE TRANSMISSION MECHANIC WERE UNABLE TO DIAGNOSE THE VEHICLE. THE ABS AND BRAKE WARNING LIGHTS ILLUMINATED EACH TIME THE ENGINE WAS TURNED ON AND STAYED ON FOR A 1/4 OF A MILE. THIS FAILURE OCCURRED FOR MORE THAN ONE YEAR. THE DEALER STATED THAT THE FAILURE WAS DUE TO THE ABS PUMP. THE CURRENT AND FAILURE MILEAGE WAS 130,000. *AK
NHTSA ODI #10184675
Mileage unknown · May 28, 2002
Service Brakes, HydraulicCrash
WHILE DRIVING APPLIED BRAKES VEHICLE WOULD NOT STOP AN D REARENDED ANOTHER VEHICLE. BRAKES FAILED WITHOUT WARNING. DEALER CONTACTED. *AK
NHTSA ODI #8010567
Mileage unknown · Jan 11, 2002
Electrical SystemEngine And Engine CoolingService Brakes, Hydraulic
WHILE DRIVING 20 MPH VEHICLE LOST POWER STEERING/ POWER BRAKES AND ELECTRICAL SYSTEM WITHOUT WARNING. VEHICLE WAS INSPECTED BY DEALER, AND IT WAS DETERMINED THAT FAN BELT SEPARATED FROM VEHICLE. *AK
NHTSA ODI #8002031
Mileage unknown · Mar 15, 2001
Service Brakes, Hydraulic
ABS BRAKES FAILED. MARGINAL CAUSED BRAKES TO WORK INTERMITTENTLY. HAD NO BRAKES. BRAKE PEDAL WENT TO FLOOR WHEN PRESSED. TOOK TO DEALERSHIP, AND MECHANIC INDICATED COMPUTER WAS CAUSE OF THE PROBLEM. BRAKES WERE IN A LOCKED MODE. *AK
NHTSA ODI #883189
Mileage unknown · Nov 29, 2000
Service Brakes, HydraulicVehicle Speed ControlCrashInjury
VEHICLE STOPPED IN PARKING LOT WITH ENGINE RUNNING. TOOK FOOT OFF BRAKE TO ACCELERATE, AND ENGINE REVVED UP, AND VEHICLE TOOK OFF. APPLIED BRAKES, DID NOT STOP VEHICLE. IT SPED UP TO 60 MPH, HIT CARS/ FENCE. FINALLY, STOPPED VEHICLE. VEHICLE STILL AT DEALER, DAMAGE UNKNOWN, CHRYSLER CONTACTED, SAID FILE OPENED. *AK
NHTSA ODI #875685
Mileage unknown · Oct 2, 2000
Service Brakes, Hydraulic
RAKES HAD FAILED 4 TIMES WHEN IN USE. ALWAYS HAPPENING WHEN SLOWING DOWN TO STOP LIGHT OR STOP SIGN. VEHICLE WOULD INCREASE ITS STOPPING DISTANCE. BEEN TO DEALERSHIP FOR REPAIRS. AFTER REPAIRS, THE PROBLEM WOULD RETURN. BRAKE STOPPING IS AN INTERMITTENT PROBLEM. THERE WOULD BE NO WARNING. CAN SEEMS TO BE RESOLVED.*AK
NHTSA ODI #871974
Mileage unknown · Sep 8, 2000
Engine And Engine CoolingService Brakes, HydraulicFire
THE CAR WAS BROUGHT TO DAVID ELLIS FOR A BRAKE REPAIR ON 8/21/00. THE CAR MADE A NOISE WHILE DRIVING AND A LOUD NOISE WHEN BRAKING. ALSO THE PEDAL DID NOT FEEL RIGHT. THEY REPLACED THE FRONT PADS, ROTORS, WHEEL CYLINDERS AND THE MASTER CYLINDER. THEY HAD TO REPALCE THE MASTER CYLINDER TWICE WHILE THEY HAD IT UNDER REPAIR. THE MO…
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THE CAR WAS BROUGHT TO DAVID ELLIS FOR A BRAKE REPAIR ON 8/21/00. THE CAR MADE A NOISE WHILE DRIVING AND A LOUD NOISE WHEN BRAKING. ALSO THE PEDAL DID NOT FEEL RIGHT. THEY REPLACED THE FRONT PADS, ROTORS, WHEEL CYLINDERS AND THE MASTER CYLINDER. THEY HAD TO REPALCE THE MASTER CYLINDER TWICE WHILE THEY HAD IT UNDER REPAIR. THE MORNING AFTER I PICKED UP THE CAR, IT WOULDN'T ACCELERATE, IT WAS REVVING VERY LOUD AND WITH VERY HIGH RPMS AND THEN IT BEGAN TO SMOKE AND SMELL. WHEN I GOT OUT OF THE CAR I OBSERVED FLAMES SHOOTING OUT OF THE FRONT WHEEL. CHRYSLER HAS INSPECTED AND SAYS THEY DO NOT KNOW THE CAUSE OF THE FIRE. THEY ARE WILLING TO FIX THE FIRE DAMAGE BUT THEY CANNOT "FIX" THE CAUSE OF THE FIRE BECAUSE THEY DO NOT KNOW WHAT THE CAUSE IS. I DO NOT FEEL THE CAR IS SAFE TO DRIVE UNLESS THEY CAN PINPOINT THE CAUSE AND HAVE IT REPAIRED OR REPLACED. THEY ARE ALSO REFUSING TO RETURN THE PARTS TO ME, AND I HAVE TOLD THEM THAT I NEED TO HAVE THEM INSPECTED FOR FUTURE LITIGATION. THEY CLAIM THAT THEY WILL BE SENDING THEM TO CHRYSLER, WHO HAS ALSO REFUSED TO RETURN THEM TO ME.
NHTSA ODI #730804
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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