NHTSA owner reports · September 18, 2026 snapshot.
Engine And Engine Cooling complaints
67 reportsClear category filter130,000 miles · Apr 8, 2004
Engine And Engine Cooling
THREE TIMES IN ONE YEAR AND TWICE IN ONE WEEK THE SERPENTINE BELT CAME OFF. SEEMS TO BE WORSE IN WET WEATHER. THE LAST TIME IT HAPPENED MY DAUGHTER WAS DRIVING WITH HER 4 CHILDREN IN THE CAR AT 65 MPH ON THE INTERSTATE IN RUSH-HOUR TRAFFIC. WHEN THE BELT COMES OFF YOU LOSE, AMONG OTHER ITEMS, THE POWER STEERING. THIS IS A DANG…
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THREE TIMES IN ONE YEAR AND TWICE IN ONE WEEK THE SERPENTINE BELT CAME OFF. SEEMS TO BE WORSE IN WET WEATHER. THE LAST TIME IT HAPPENED MY DAUGHTER WAS DRIVING WITH HER 4 CHILDREN IN THE CAR AT 65 MPH ON THE INTERSTATE IN RUSH-HOUR TRAFFIC. WHEN THE BELT COMES OFF YOU LOSE, AMONG OTHER ITEMS, THE POWER STEERING. THIS IS A DANGEROUS SITUATION. MY DEALER FOUND THE SERVICE BULLETIN ADDRESSING THE PROBLEM (ONLY AFTER I TOLD HIM THE TSB NUMBER) BUT WOULD NOT SHOW IT TO ME. A CALL TO CHRYSLER CUSTOMER SERVICE ONLY GOT ME AN OFFER TO SELL ME THE SERVICE BULLETIN. I HAVE SINCE FOUND OUT THE SERVICE BULLETIN CALLS FOR REPLACEMENT AN INCORRECTLY DESIGNED IDLER PULLEY BRACKET. I BELIEVE THIS IS A CRITICAL SAFETY ISSUE, MADE WORSE BY THE MANUFACTURERS UNWILLINGNESS TO SHARE ITS KNOWLEDGE OF THE PROBLEM WITH THE CUSTOMER.*AK
NHTSA ODI #10065805
69,400 miles · Jan 15, 2004
Engine And Engine CoolingPower TrainVisibility
FIRST PROBLEM OCCURRED THREE DAYS AFTER WE PURCHASED THIS USED. TRANSMISSION LOCKED INTO NEUTRAL AND WOULD NOT DISENGAGE. THIS HAPPENED WHILE DRIVING. VEHICLE HAD TO BE TOWED. REBUILT TRANSMISSION COST $1500. GOT IT BACK AND 4 DAYS LATER THE FAN TO COOL THE ENGINE WENT OUT. IN THE SHOP ANOTHER 2 DAYS COSTING AN ADDITIONAL $180.…
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FIRST PROBLEM OCCURRED THREE DAYS AFTER WE PURCHASED THIS USED. TRANSMISSION LOCKED INTO NEUTRAL AND WOULD NOT DISENGAGE. THIS HAPPENED WHILE DRIVING. VEHICLE HAD TO BE TOWED. REBUILT TRANSMISSION COST $1500. GOT IT BACK AND 4 DAYS LATER THE FAN TO COOL THE ENGINE WENT OUT. IN THE SHOP ANOTHER 2 DAYS COSTING AN ADDITIONAL $180.00. FEEL LIKE I AM HEMMORHAGING MONEY ON THIS CAR. LEFT DRIVERS WINDOW SWITCH DOESN'T WORK AT TIMES AND WINDOW GETS STUCK IN THE OPEN POSITION.
NHTSA ODI #10070842
38,000 miles · Nov 13, 2003
Engine And Engine Cooling
WHEN DRIVING THROUGH STANDING WATER SERPENTINE BELT FELL OFF, CAUSING VEHICLE TO LOSE POWER STEERING AND OVERHEAT. *AK
NHTSA ODI #10047908
44,238 miles · Nov 5, 2003
Engine And Engine Cooling
WHILE DRIVING, THE SERPENTINE BELT HAD COME OFF THE PULLEYS, THE POWER STEERING, AIR CONDITION (COMPRESSOR), DEFROSTER AND ALTERNATOR HAD GONE OUT. *AK IT WAS DIFFICULT TO STEER AND THE WINDOWS FOGGED. THE DEALER REPLACED THE TENSIONER AND SERPENTINE DRIVE BELT. (THE SERPENTINE BELT HAD COME OFF DURING A RAIN STORM AND THE…
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WHILE DRIVING, THE SERPENTINE BELT HAD COME OFF THE PULLEYS, THE POWER STEERING, AIR CONDITION (COMPRESSOR), DEFROSTER AND ALTERNATOR HAD GONE OUT. *AK IT WAS DIFFICULT TO STEER AND THE WINDOWS FOGGED. THE DEALER REPLACED THE TENSIONER AND SERPENTINE DRIVE BELT. (THE SERPENTINE BELT HAD COME OFF DURING A RAIN STORM AND THE TENSIONER WAS WORN OUT) *SCC *JB
NHTSA ODI #10037790
55,506 miles · Sep 1, 2003
Engine And Engine Cooling
CAMSHAFT BROKE AT 55000 MILES WHILE OPERATING VEHICLE UNDER NORMAL OPERATING CONDITIONS; ENGINE FAILED AT CRITICAL MOMENT WHILE CLIMBING 25 DEGREE HILL ENDANGERING OCCUPANTS.8AK
NHTSA ODI #10037020
78,000 miles · Aug 19, 2003
Engine And Engine Cooling
THE DRIVER IS SMELLING GAS INSIDE VEHICLE AFTER VEHICLE HAS BEEN STARTED. THE CAUSE OF THE SMELL IS UNKNOWN. *AK
NHTSA ODI #10034162
Mileage unknown · Jun 9, 2003
Engine And Engine Cooling
AT 25-30 MPH ENGINE BEGAN TO SPUTTER. DEALER DETERMINED THAT CAMSHAFT HAD BROKEN. PART IS ON NATIONAL BACKORDER.*AK
NHTSA ODI #10022666
Mileage unknown · Feb 24, 2003
Engine And Engine Cooling
THE SERPENTINE BELT WAS REPLACED 4 TIMES, WHICH CONTINUED TO FALL OFF, WHEN THE VEHICLE WAS WET.*JB
NHTSA ODI #10009138
Mileage unknown · Jul 2, 2002
Engine And Engine Cooling
WHILE DRIVING THE VEHICLE SHUT DOWN WITHOUT ANY WARNING. CONSUMER WAS UNABLE TO STEER. CONTACTED DEALER. METAL IN SERPENTINE BELT TENSIONER WAS DEFECTIVE, CAUSING THE BELT WHICH WAS ATTACHED TO SLIP OFF. *AK *JG
NHTSA ODI #8013130
Mileage unknown · May 28, 2002
Engine And Engine Cooling
WHILE DRIVING 8-9 MPH VEHICLE LOST POWER STEERING. VEHICLE WAS TOWED TO DEALER, BELT TENSIONER HAD BROKEN.*AK *YH
NHTSA ODI #8010563
Official recalls
5Oct 6, 2004
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Nov 7, 2002
ON CERTAIN MINI VANS, THE CLOCKSPRING ASSEMBLY MAY HAVE BEEN WOUND INCORRECTLY DURING THE VEHICLE ASSEMBLY PROCESS.
Consequence & remedy
Consequence: THIS CONDITION WILL MANIFEST ITSELF THROUGH ILLUMINATION OF THE AIR BAG WARNING LAMP, AND COULD EVENTUALLY RESULT IN A DRIVER'S AIR BAG OPEN CIRCUIT, IF THE PART IS NOT REPLACED IN A REASONABLE AMOUNT OF TIME.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL VEHICLES WITH 70,000 MILES OR LESS. AN EXTENDED LIFETIME WARRANTY WILL ALSO BE PLACED ON THIS COMPONENT FOR ALL AFFECTED VEHICLES, REGARDLESS OF MILEAGE. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. OWNER NOTIFICATION BEGAN NOVEMBER 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Mar 8, 2002
ON CERTAIN MINIVANS, SOME TRIM MATERIAL CAN LOOSEN AND DROP INTO THE REAR OUTBOARD SEAT BELT ASSEMBLY, CAUSING THE SEAT BELT TO BECOME INOPERATIVE.
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
Remedy: DEALERS WILL REPLACE THE TRIM WITH FOAM BLOCKERS AND INSPECT AND REPLACE ALL 3RD ROW SEAT BELT ASSEMBLIES. OWNER NOTIFICATION BEGAN JUNE 3, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Sep 13, 2000
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Consequence & remedy
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 15, 1997
VEHICLE DESCRIPTION: PASSENGER MINIVANS EQUIPPED WITH INTEGRATED CHILD SEATS. THE SHOULDER HARNESS RESTRAINT WEBBING WAS INCORRECTLY ROUTED AROUND THE METAL REINFORCEMENT BAR ON THESE SEATS.
Consequence & remedy
Consequence: THE CHILD SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED IN THE EVENT OF A COLLISION.
Remedy: DEALERS WILL INSPECT THE ROUTING OF THE SHOULDER BELT WEBBING AND ANY FOUND INCORRECT WILL BE PROPERLY ROUTED.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6EA04013 · Driver Air Bag Clockspring Failure
Opened Jun 4, 2004 · Closed May 25, 2005
Status: closed (inferred from source dates) · Air Bags:frontal
THE DRIVER AIR BAG CLOCKSPRING CAN DEVELOP AN OPEN-CIRCUIT CONDITION RESULTING IN NONFUNCTIONAL DRIVER-SIDE FRONTAL AIR BAG, HORN, CRUISE CONTROL (IF EQUIPPED), AND/OR STEERING WHEEL RADIO CONTROL (IF EQUIPPED).IN ITS OCTOBER 5, 2004 LETTER TO NHTSA, DAIMLERCHRYSLER STATED THAT IT WILL CONDUCT A SAFETY RECALL AND REPLACE THE CLOCKSPRING ASSEMBLY ON ALL MY 1998.5-2000 DAIMLERCHRYSLER MINIVANS, BUILT BETWEEN MARCH 1998 AND AUGUST 2000, WITH 70,000 MILES OR LESS.IT WILL ALSO PROVIDE A LIFETIME WARRANTY FOR THIS COMPONENT ON MY 1998.5-2000 MINIVANS, REGARDLESS OF MILEAGE.THE DETAILS OF THE CORRECTIVE ACTION ARE DESCRIBED IN DAIMLERCHRYSLER'S LETTER (SEE RECALL NO. 04V-480).THE AGENCY BELIEVES THAT FURTHER EXPENDITURE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS WITH RESPECT TO THOSE VEHICLES COVERED ONLY BY THE LIFETIME WARRANTY.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE PAGE 2 FOR ADDITIONAL INFORMATION.
RQ04001 · Driver Air Bag Clockspring Failure
Opened Jan 28, 2004 · Closed Jun 4, 2004
Status: closed (inferred from source dates) · Air Bags:frontal
COMPLAINTS REPORT AIR BAG WARNING LIGHT ILLUMINATES, AND THIS MAY BE ACCOMPANIED WITH A NON-FUNCTIONING HORN AND/OR CRUISE CONTROL (IF EQUIPPED).THIS IS INDICATIVE OF AN OPEN-CIRCUIT CLOCKSPRING FAILURE (RESULTS IN NON-FUNCTIONING DRIVER'S AIR BAG), SIMILAR TO THE FAILURE CONDITION THAT WAS THE SUBJECT OF DAIMLERCHRYSLER'S RECALL OF MODEL YEAR 1996-1998.5 MINIVANS (RECALL NO. 02V-293).THIS RECALL QUERY HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA04-013).
EA01007 · Air Bag Clockspring
Opened Feb 21, 2001 · Closed Nov 22, 2002
Status: closed (inferred from source dates) · Electrical System
There is no summary currently available
RQ00008 · Dc Minivan Fuel Injector Rail Leak
Opened Mar 9, 2000 · Closed Mar 18, 2002
Status: closed (inferred from source dates) · Vehicle Speed Control:linkages
There is no summary currently available
EA99013 · Post Collision Fuel System
Opened Jun 11, 1999 · Closed Aug 10, 2001
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
No summary supplied.
PE99010 · POST-COLLISION Fuel System Integrity
Opened Feb 3, 1999 · Closed Jun 11, 1999
Status: closed (inferred from source dates) · Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
There is no summary currently available
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