TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHI…
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TL*THE CONTACT OWNS A 1994 CHRYSLER TOWN AND COUNTRY. THE SLIDING DOOR IS CURRENTLY BEING HELD ONTO THE VEHICLE BY ONE OUT OF THREE HINGES. THE DOOR HAS TO BE PUSHED VERY HARD IN ORDER FOR IT TO CLOSE. IN ADDITION, THE REAR WIPER DOES NOT WORK AND THE MOTOR NEEDS TO BE REPLACED. THE CONTACT HAS DECIDED NOT TO REPAIR THE VEHICLE. WHEN HE PLACES THE VEHICLE INTO DRIVE, IT TAKES A WHILE TO SHIFT. THE VEHICLE MAKES A THUMPING SOUND WHEN IT DOES SHIFT INTO GEAR. THE AIR CONDITIONER HAS NOT WORKED SINCE THE VEHICLE WAS PURCHASED. THE ALL WHEEL DRIVE MAKES A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. ON A HOT DAY, THE GEARS SKIP AS IF THEY ARE NOT GRIPPING PROPERLY IN THE REAR OF THE VEHICLE. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 116,000.
NHTSA ODI #10237368
Mileage unknown · Apr 22, 2003
Structure
THE SLIDING DOOR DISCONNECTED FROM THE VEHICLE. *JB
NHTSA ODI #10017382
Mileage unknown · Jul 1, 2002
Structure
WHILE OPENING HATCH WINDOW SHATTERED, FALLING ON CONSUMER'S FACE. CAUSE UNKNOWN. DEALER WILL BE CONTACTED.*AK
NHTSA ODI #8013072
Mileage unknown · Dec 27, 2001
Structure
WHILE CLOSING THE SLIDING DOOR IT FELL OFF OF THE HINGES AND CAME OUT. *AK
NHTSA ODI #756107
Mileage unknown · Jun 27, 2001
Latches/locks/linkagesStructure
CONSUMER STATES SIX MONTHS AFTER PURCHASING VEHICLE THE LATCH ON THE DRIVER'S SIDE DOOR DID NOT WORK, CONSUMER TOOK TO VEHICLE TO MECHANIC AND WAS TOLD THAT THE HINGE WAS BROKEN, MECHANIC REPAIRED THE LATCH AND HINGE WERE REPAIRED, HOWEVER SIX MONTHS LATER THE PROBLEM REOCCURED CONSUMER THEN TOOK VEHICLE TO ANOTHER VEHICLE AND T…
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CONSUMER STATES SIX MONTHS AFTER PURCHASING VEHICLE THE LATCH ON THE DRIVER'S SIDE DOOR DID NOT WORK, CONSUMER TOOK TO VEHICLE TO MECHANIC AND WAS TOLD THAT THE HINGE WAS BROKEN, MECHANIC REPAIRED THE LATCH AND HINGE WERE REPAIRED, HOWEVER SIX MONTHS LATER THE PROBLEM REOCCURED CONSUMER THEN TOOK VEHICLE TO ANOTHER VEHICLE AND THE LATCH AND HINGE WERE REPAIRED AGAIN, THREE MONTHS LATER IT BROKE AGAIN, CONSUMER HAS NOT HAD IT REPAIRED AND NOW THE PASSENGER SIDE HINGE AND LATCH ARE SHOWING THE SAME SYMPTOMS.*JB
NHTSA ODI #561806
Mileage unknown · Mar 15, 2001
Structure
DRIVER AND PASSENGER DOORS ARE CRACKING FROM BODY. DEALER NOTIFIED, AND INFORMED CONSUMER THAT IT WAS NOT COVERED UNDER A RECALL. *AK
NHTSA ODI #883175
Mileage unknown · Jan 18, 2001
StructureInjury
CONSUMER HEARD A BANGING NOISE WHILE DRIVING. PULLED OVER, OPENED LIFTGATE, AND NOTICED RIGHT SIDE STRUT WAS BROKEN, THEN CONSUMER WAS CLOSING LIFTGATE, AND GLASS EXPLODED IN CONSUMER'S FACE. *AK
NHTSA ODI #878500
Mileage unknown · Jun 26, 2000
Structure
RIGHT HAND LIFTGATE SUPPORT ATTACHING BOLTS BROKE, AND THE RIGHT SIDE OF THE LIFTGATE DROPPED DOWN UNDER ITS OWN WEIGTH. THIS CAUSED ONE OF THE LIFTGATE HINGES TO CURL AND BEN OUT OF ALIGNMENT, CONSUMER FELT DEALER SHOULD HAVE REPLACED HINGES WHEN LIFTGATE BOLTS FAILED. *AK
NHTSA ODI #864247
Mileage unknown · Sep 6, 1999
Structure
LOUD CLUNK WHEN TAILGATE CLOSED. REOPENED TAILGATE AND FOUND RIGHT SIDE PISTON HAD DETACHED FROM VEHICLE FRAME BUT WAS STILL CONNECTED TO LIFTGATE. WAS ABLE TO RECLOSE LIFTGATE FOR DRIVE TO DEALER, BUT ROOF LINER DAMAGED IN CLOSING PROCESS AS STRUT WAS IN FULLY EXTENDED POSITION. I REMEMBER READING A NEWSPAPER ACCOUNT IN AUGUS…
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LOUD CLUNK WHEN TAILGATE CLOSED. REOPENED TAILGATE AND FOUND RIGHT SIDE PISTON HAD DETACHED FROM VEHICLE FRAME BUT WAS STILL CONNECTED TO LIFTGATE. WAS ABLE TO RECLOSE LIFTGATE FOR DRIVE TO DEALER, BUT ROOF LINER DAMAGED IN CLOSING PROCESS AS STRUT WAS IN FULLY EXTENDED POSITION. I REMEMBER READING A NEWSPAPER ACCOUNT IN AUGUST 99 REGARDING UPCOMING RECALL FOR THIS SAME PROBLEM, BUT CHRYSLER DEALERSHIP HAS NO INFORMATIN REGARDING ANY RECALL FOR THIS ITEM.
NHTSA ODI #710993
Mileage unknown · Oct 30, 1998
StructureCrashInjury
I READ IN THE NEWS THAT D.O.T. IS CONSIDERING SPENDING HUNDREDS OF BILLIONS OF DOLLARS TO RAISE THE (CONCRETE) MEDIAN BARRIERS ON THE HUNDREDS OF THOUSANDS OF MILES OF THE FEDERAL HIGHWAY SYSTEM...DUE TO THE LARGE NUMBER OF FATALITIES CAUSED BY RAISED-UP PICKUP TRUCK AND SPORT UTILITY VEHICLE ACCIDENTS WITH NORMAL PASSENGER CARS…
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I READ IN THE NEWS THAT D.O.T. IS CONSIDERING SPENDING HUNDREDS OF BILLIONS OF DOLLARS TO RAISE THE (CONCRETE) MEDIAN BARRIERS ON THE HUNDREDS OF THOUSANDS OF MILES OF THE FEDERAL HIGHWAY SYSTEM...DUE TO THE LARGE NUMBER OF FATALITIES CAUSED BY RAISED-UP PICKUP TRUCK AND SPORT UTILITY VEHICLE ACCIDENTS WITH NORMAL PASSENGER CARS. I SUBMIT THAT PERHAPS IT IS TIME TO GO BACK TO THE LEGISLATION CONSIDERED TEN TO FIFTEEN YEARS AGO ORDERING MANUFACTURERS TO SET
VEHICLE DESCRIPTION: MINI VANS EQUIPPED WITH 2-SPOKE LUXURY WHEELS MANUFACTURED JULY 1992 THROUGH JUNE 1993; OR EQUIPPED WITH 4-SPOKE SPORT WHEELS MANUFACTURED FROM JULY 1992 THROUGH SEPTEMBER 1993. THE STEERING WHEEL ARMATURE STAMPING CAN CRACK AND SEPARATE FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN.
Consequence & remedy
Consequence: IF THE STEERING WHEEL SEPARATES FROM THE CENTER HUB ATTACHMENT TO THE STEERING COLUMN, LOSS OF CONTROL CAN OCCUR INCREASING THE RISK OF AN ACCIDENT.
Remedy: DEALERS WILL INSPECT THE STEERING WHEEL FOR CRACKS AND ANY WHEELS WITH CRACKS WILL BE REPLACED. ALL OTHER VEHICLES WILL HAVE A REINFORCEMENT PLATE INSTALLED TO PREVENT STEERING WHEEL SEPARATION IN THE EVENT CRACKING OCCURS.
VEHICLE DESCRIPTION: MINI VANS. THE BOLTS USED TO ATTACH THE STRUT TO THE BODY AND THE REAR LIFTGATE CAN ACCUMULATE FATIGUE DAMAGE IF THREE FACTORS COMBINE. IF THE BOLT IS LOOSE, THE GAS STRUT IS OVER-PRESSURIZED, AND THE FREQUENCY OF OPENING AND CLOSING CYCLES IS HIGHER THAN FOR THE AVERAGE CUSTOMER, THE BOLT CAN FAIL.
Consequence & remedy
Consequence: PERSONAL INJURY COULD OCCUR IF THE BOLTS BREAK ALLOWING THE LIFTGATE TO FALL SUDDENLY.
Remedy: DEALERS WILL INSPECT FOR LOOSE FASTENERS, IF THE FASTENERS ARE LOOSE, THE STRUT (AND INTEGRAL BOLTS) WILL BE REPLACED. IF THE BOLT SHOWS EVIDENCE OF TORQUE, THE BOLT WILL BE REMOVED, LARGER WASHERS WILL REPLACE THE EXISTING WASHER AND THE BOLT WILL BE REINSTALLED AND HAND TIGHTENED TO THE TARGET TORQUED.
VEHICLE DESCRIPTION: MINI VANS. THE WIRING THAT INITIATES THE DRIVER AND/OR PASSENGER AIR BAG COULD ELECTRICALLY SHORT CIRCUIT TO GROUND. A SHORT CIRCUIT TO GROUND THAT EXISTS IMMEDIATELY AFTER TURNING THE IGNITION KEY TO THE "ON" OR "START" POSITION CAN CAUSE THE AIR BAG(S) TO INADVERTENTLY DEPLOY.
Consequence & remedy
Consequence: INADVERTENT AIR BAG DEPLOYMENT CAN INJURE A FRONT SEAT OCCUPANT.
Remedy: DEALERS WILL PERFORM AN ELECTRONIC DIAGNOSTIC CHECK. ANY SHORT CIRCUITS IDENTIFIED IN EITHER THE DRIVER'S OR PASSENGER SIDE AIR BAG INITIATOR WIRE CIRCUIT WILL BE REPAIRED.
WHEELS WITH MISFORMED LUG NUT SEATS WERE INSTALLED ON THESE VEHICLES. THIS CAUSES REDUCED NUT TO WHEEL CONTACT AREA AND LIMITS THE WHEEL SELF-CENTERING CAPABILITY DURING INSTALLATION. THIS RESULTS IN LOSS OF WHEEL LUG NUT TORQUE RETENTION.
Consequence & remedy
Consequence: LOSS OF LUG NUT TORQUE RETENTION MAY LEAD TO WHEEL LUGFAILURE WHICH MAY CAUSE WHEEL SEPARATION AND AN ACCIDENT.
Remedy: INSPECT THE WHEEL ASSEMBLY PLANT CODE; REPLACE WHEELS KNOWN TO HAVE THE PROBLEM AND INSTALL NEW LUG NUTS.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
6
DP03002 · Steering Column Separation
Opened May 7, 2003 · Closed Jul 22, 2003
Status: closed (inferred from source dates) · Steering:column
MR. LARRY A. SACKEY SUBMITTED A PETITION TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) BY LETTER DATED APRIL 18, 2003, REQUESTING THAT NHTSAFURTHER INVESTIGATE THE DEFECTIVE COLLAPSIBLE STEERING SHAFT SYSTEM ON 1987-1995 VEHICLES MANUFACTURED BY THE DAIMLERCHRYSLER CORPORATION.IN PART BECAUSE OF 49 CFR ? 30120(G), NHTSA HAS DECIDED TO LIMIT THE SCOPE OF THE PETITION VEHICLES TO 1993-1995 MODELS, EXCLUDING THE 1993 JEEP GRAND CHEROKEE AND 1994-1995 DODGE RAM SERIES TRUCKS THAT WERE RECALLED (93V210 & 96V230) FOR STEERING COLUMN FAILURE.IF THE ANALYSIS OF THESE VEHICLES HAD IDENTIFIED A POTENTIAL PROBLEM, THE SCOPE COULD HAVE BEEN EXPANDED IN AN INVESTIGATION.A REVIEW OF ODI'S DATA BASE SHOWS NO RECENT COMPLAINTS AND A LACK OF A COMPLAINT TREND CONCERNING THE SUBJECT ISSUE ON THE SUBJECT VEHICLES AS A WHOLE OR BY INDIVIDUAL MODELS.THEREFORE, THE PETITION IS DENIED.FOR DETAILS, SEE FEDERAL REGISTER NOTICE VOLUME 68, NO. 130, JULY 8, 2003.
RQ00011 · Steering Wheel Separation
Opened May 1, 2000 · Closed Apr 1, 2002
Status: closed (inferred from source dates) · Steering
There is no summary currently available
Additional source detail variants (2)
Steering
There is no summary currently available
Steering
There is no summary currently available
EA98006 · Inadvertent Air Bag Deployments
Opened Feb 27, 1998 · Closed May 24, 1999
Status: closed (inferred from source dates) · Air Bags
COMPLAINTS ALLEGE THAT THE FRONT AIR BAG (S) DEPLOYED INADVERTENTLY--IN MOST CASES WHILE STARTING THE VEHICLE.
PE97046 · Inadvertent Air Bag Deployments
Opened Oct 24, 1997 · Closed Feb 27, 1998
Status: closed (inferred from source dates) · Air Bags
COMPLAINTS ALLEGE THAT THE SUBJECT VEHICLES' AIR BAGS DEPLOYED INADVERTENTLY (IN MOST CASES WHEN STARTING THE VEHICLE).
DP96014 · Defective Air Bag Crash Sensor
Opened Nov 14, 1996 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:sensor/control MODULE-INACTIVE
CFAS SENT A FOLLOW-UP LETTER ON DECEMBER 12, 1996, TO CHANGE THE INTENT OF THE PETITION TO AIRBAG AGGRESSIVITY AND DEPLOYMENT VARIABILITY.NHTSA RECEIVED THE LETTER ON 12/12/96; ACCORDINGLY, THE PETITION DUE DAY WAS CHANGED TO APRIL 12, 1997.CFAS PETITIONED THE AGENCY TO CONDUCT AN INVESTIGATION TO DETERMINE WHETHER THE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS FOR THE 1991-92 CHEVROLET CORSICA/BERETTA, 1990-92 FORD TAURUS, AND 1994-96 CHRYSLER MINIVANS ARE DEFECTIVE.CFAS ALLEGE THAT INFORMATION ON LOW SPEED CRASHES HERE OCCUPANTS HAVE SUFFERED FATAL INJURIES SUGGESTS [THAT THE ABOVE VEHICLES] HAVE DEFECTIVE AIRBAG CRASH SENSOR AND/OR DEPLOYMENT SYSTEMS.
PE96008 · Safety Blt Latch Operation
Opened Jan 25, 1996 · Closed Jun 28, 1996
Status: closed (inferred from source dates) · Seat Belts
There is no summary currently available
1994 Chrysler Town And Country Problems, Complaints & Recalls | Skip That Year
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