2004 Chrysler Sebring

THE AIRBAG LIGHT ON MY 2004 CHRYSLER SEBRING CONVERTIBLE CAME ONE. TAKING IT TO THE DEALER, THEY INDICATED THE DRIVER'S SIDE SEAT BELT PRE-TENSIONER NEEDED TO BE REPLACED. IT HAD ALREADY BEEN REPLACED ONCE BEFORE UNDER WARRANTY. THE DEALER STATED THAT THE CAR WAS 3 MONTHS OUT OF WARRANTY THAT IT WOULD BE MY RESPONSIBILITY TO REPLACE IT. WHEN I BALKED, THE DEALER "GAVE" ME THE PART AND CHARGED ME FOR THE LABOR. I FOLLOWED UP WITH CHRYSLER INDICATING THAT I FELT THIS WAS A RECURRING SAFETY RELATED DEFECT AND AS SUCH, THEY SHOULD FIX IT FOR FREE. I WAS TOLD THAT THE FREE PART WAS ALL THE "GOODWILL" GESTURE THAT I WOULD RECEIVE. THE CAR CURRENTLY HAS LESS THAN 14,000 MILES ON IT AND A COMPONENT OF THE SAFETY RESTRAIN SYSTEM HAS ALREADY FAILED TWICE. CHRYSLER DOES NOT SEEM TO BE CONCERNED, SO I AM FILING A COMPLAINT WITH THE NHTSA AS I FEEL THAT THIS IS NOT AN ISOLATED OCCURRENCE. *JB

HEADLIGHTS AND BRAKE LIGHTS TURN OFF. DEALER STATES THAT THE MULTI-FUNCTION SWITCH IS DEFECTIVE AND NEEDS REPLACING. GOOGLE SEARCH HAS SEVERAL SIMILAR COMPLAINTS IN FORUMS BY OTHER CHRYSLER OWNERS. A FEW STATING THAT THEY FLASH ON AN OFF WHILE THEY ARE DRIVING AT NIGHT. THE DEALER TAPPED THE PART FOR ME AND THEY TURN ON...TAP AGAIN...THEY TURN OFF. THE DEALER CHARGES 300 TO REPLACE THIS PART. ARE THEY REPLACING IT WITH ANOTHER PART THAT WILL GO DEFECTIVE OR HAVE THEY FIXED THE ROOT CAUSE OF THE PROBLEM. THIS IS A HUGE SAFETY ISSUE. OUR HEADLIGHTS SHOULD BE RELIABLE...*JB

WHILE DRIVING TO WORK I BEGAN TO SMELL SOMETHING FUNNY, THE DRIVE TO WORK TAKES ABOUT ONE HOUR, I CHECKED AROUND THE CAR FOR A REASON FOR THE SMELL BUT COULD NOT FIND ANYTHING. ON MY WAY HOME THAT EVENING FROM WORK I COULD SMELL IT AGAIN. WHEN I STOPPED BY A STORE NEAR MY HOME I PICKED MY PURSE UP OFF THE FRONT PASSENGER SEAT AND NOTICED A HOLE ON MY FRONT PASSENGER SEAT THAT HAD BURNED THROUGH AND ALSO BURNED THOUGH A PIECE OF PAPER THAT HAD BEEN ON THE FRONT SEAT AND IT HAD ALSO BURNED THROUGH TO THE BOTTOM OF MY PURSE. I IMMEDIATELY TURNED OFF MY HEATED CAR SEATS BOTH PASSENGER AND DRIVERS SEAT. THIS COULD HAVE BEEN MUCH WORSE IF SOMEONE WAS SITTING IN THE PASSENGERS SEAT AT THE TIME OR IF THIS WAS THE DRIVER SEAT THAT OVERHEATED AND BURNED THROUGH. I CALLED THE NEXT DAY TO CHRYSLER BUT THEY WERE CLOSED UNTIL MON. I PLAN ON CALLING THEM ON MONDAY TO REPORT THIS AND SEE WHAT THEIR RESPONSIBILITY IS FOR DEFECT. *JB

TL*- THE CONTACT STATES THAT WHILE DRIVING ON THE HIGHWAY AT 65 MPH, THE VEHICLE'S UPPER CONTROL ARM BROKE OFF, ON THE REAR PASSENGER SIDE TIRE. THE TIRES GOT LOCKED INSIDE THE BODY AND THE REAR END WENT BROADSIDE. THE CONTACT STATES THAT HIS MECHANIC EXPLAIN TO HIM THAT THE PROBLEM WITH THE VEHICLE WAS THE UPPER CONTROL ARM, BOTH BOLTS BROKE OFF IN THE REAR.

THE MOTOR IN MY 2004 SEBRING FAILED ON MY WAY TO WORK ONE MORNING ALMOST A MONTH AGO. I TOOK IT TO THE DEALER WHO IMMEDIATELY ASKED ME ABOUT OIL CHANGES. I SAID THAT I DIDN'T HAVE ANY RECEIPTS BUT COULD FIND THEM AT HOME IF NECESSARY. 4 DAYS LATER THEY WANTED THE RECEIPTS. I FAXED THEM OVER AND THEY SAID THEY WERE NOT SUFFICIENT AND THAT I WOULD HAVE TO PAY $7000 FOR A NEW MOTOR BECAUSE THEY WOULD NOT FIX IT UNDER THE WARRANTY. THEY SAID THAT THERE WAS SLUDGE IN THE MOTOR AND IT HAD TO BE REPLACED ALONG WITH THE TIMING CHAIN. THEY SAID THAT THE RECEIPTS I HAD SENT THEM WERE NOT IN THE PROPER FORMAT AND THEY WOULD NOT ACCEPT THEM. I TOLD THEM THAT THOSE WERE THE RECEIPTS I WAS GIVEN BY A LICENSED GARAGE IN THE STATE OF NEVADA AND THEY COULD TAKE IT UP WITH THEM. THEY CALLED THE GARAGE AND WANTED THEM TO SUBMIT NEW RECEIPTS IN A DIFFERENT FORMAT. ACCORDING TO THE GARAGE THEY WERE VERY RUDE AND CONDESCENDING AND THE GARAGE AGREED TO GIVE THEM NEW RECEIPTS. THE NEW RECEIPTS WERE FAXED OVER AND AFTER 4 DAYS WHEN I DID NOT HEAR FROM THE DEALER I CALLED THEM AND THEY SAID THEY NEVER GOT THE NEW RECEIPTS. I ASKED WHY THEY DIDN'T CALL ME AND THEY SAID THAT IT WAS NOT THEIR JOB TO TRACK DOWN MY RECEIPTS. I CALLED THE GARAGE AND THEY FAXED THEM AGAIN AND THIS TIME IT TOOK THE DEALER 3 DAYS TO ACKNOWLEDGE RECEIPT OF THEM. THEY SAID THAT EVERYTHING WAS IN ORDER AND SOMEONE FROM CHRYSLER WOULD BE OUT TO LOOK AT IT. 3 DAYS LATER THEY CALLED AGAIN AND SAID THEY WOULD NOT FIX IT UNDER WARRANTY BECAUSE THE OIL FILTER IN THE CAR DID NOT MATCH THE RECEIPTS. I NOW HAVE A 2004 SEBRING WITH 41,000 MILES ON IT (IT HAD 22,000 WHEN I BOUGHT IT LAST YEAR) THAT NEEDS A $7000 MOTOR. THE DEALER WILL NOT GIVE ME ANY SATISFACTION AND I HAVE CALLED CHRYSLER 4 TIMES AND THEY DON'T CARE. *JB

DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH, THE DRIVER AND PASSENGER SIDE AIR BAGS DID NOT DEPLOY IN A FRONTAL IMPACT CRASH. THERE WAS PRE-IMPACT BRAKING. THE DRIVER SIDE SEAT BELT DID NOT LOCK. THE DRIVER SUSTAINED BACK INJURIES AND THE PASSENGER SUSTAINED NECK INJURIES. UPDATED 11/30/2006 - THE REAR PASSENGER SUSTAINED CHEST INJURIES FROM THE SEAT BELT. THE CONSUMER FEELS THAT THE VEHICLE TRACTION CONTROL SYSTEM AND TIRES DID NOT WORK PROPERLY (MICHELIN HARMONY TIRES) *NM

CAR KEPT STALLING AND JUST DIED ONE MORNING. A PASSERBY STOPPED TO HELP ME AND SAID THE OIL WAS LOW. I PUT OIL IN IT AND HEADED TO THE DEALER. THE DEALER ASKED FOR RECEIPTS TO PROVE I HAD OIL CHANGES OVER THE PAST YEAR SO THE WORK WOULD BE COVERED UNDER THE WARRANTY. I PROVIDED RECEIPTS AND WAS TOLD BY THE DEALER THAT THE RECEIPTS WERE UNACCEPTABLE BECAUSE THE GARAGE THAT DID THE OIL CHANGES DID NOT USE THE PROPER FORMAT ON THEIR RECEIPTS. CHRYSLER WANTED ME TO PAY $6950 FOR A NEW ENGINE. MY MECHANIC THEN FAXED OVER RECEIPTS THAT WOULD BE ACCEPTABLE TO THE DEALER AND BECAUSE THE RECEIPT SAID THAT I HAD A FRAM OIL FILTER PUT IN THE CAR AND THERE WAS STILL A FACTORY OIL FILTER IN IT THEY WOULD NOT REPLACE THE MOTOR UNDER THE WARRANTY. THEY SAID THE ENGINE WAS FULL OF SLUDGE AND WOULD NEED TO BE REPLACED ALONG WITH THE TIMING BELT AND HEADS. *NM