2002 Chrysler Sebring Convertible

DT: THE CONTACT STATED THE SRS LIGHT CAME ON INTERMITTENTLY. THE FIRST TIME HE TOOK THE VEHICLE TO THE DEALERSHIP, AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. THE SECOND TIME, THEY REPLACED THE RETRACTING SPRING IN THE PASSENGER'S SIDE SEAT BELT. THE PROBLEM RECURRED. THE DEALERSHIP REPLACED THE CLOCK SPRING IN THE STEERING COLUMN AND THE RETRACTOR SPRING IN THE SEAT BELT. THE VEHICLE IS CURRENTLY AT THE DEALERSHIP BEING REPAIRED. *AK

"AIR BAG" LIGHT BEGAN ILLUMINATING INTERMITTENTLY WHEN CAR WAS APPROXIMATELY 9 MONTHS OLD. COULD NOT DUPLICATE FOR REPAIR. PROBLEM CONTINUES INTERMITTENTLY AND BROUGHT IN TO A CHRYSLER DEALER ABOUT NOVEMBER OF 2004 AND RESULTED IN REPLACEMENT OF "SEAT BELT TENSIONER". PROBLEM CONTINUED INTERMITTENTLY AFTER ABOUT 3 MONTHS. BROUGHT INTO A CHRYSLER DEALER FOR SERVICE A THIRD TIME IN DECEMBER OF 2005. DEALER WANTS $500+ FOR REPLACEMENT OF "SEAT BELT TENSIONER" AGAIN AND A CLOCK SPRING (?) IN THE STEERING COLUMN. *NM

DT: THE CONTACT STATED THE ENGINE STARTED TO KNOCK, IT WAS TAKEN TO A CHRYSLER DEALERSHIP, AND THEY STATED THE CRANKSHAFT NEEDED TO BE REPLACED. THE DEALERSHIP THEN CALLED AND SAID IT NEEDED A NEW ENGINE, AND CHRYSLER WOULD PROVIDE A REBUILT ENGINE. ACCORDING TO THE DEALERSHIP, THE PROBLEM WAS DUE TO THE CONTACT'S NEGLIGENCE. HE CHANGED THE OIL HIMSELF, AND HAD NO PROOF TO SHOW IT WAS MAINTAINED PROPERLY. THEREFORE, CHRYSLER WAS NOT GOING TO FIX THE VEHICLE UNDER WARRANTY. *AK

ON 2002 CHRYSLER SEBRING CONVERTIBLE THE WIRES AND CONNECTORS FOR THE REAR WINDOW DEFROST GET PULLED OF THE REARVIEW WINDOW EVERYTIME THE TOP IS BEING LOWERED / RAISED. THIS HAS HAPPENED SINCE THE CAR WAS NEW AND AT THE END OF THE SUMMER WE HAVE IT REATTACHED BY THE DEALER AT A COST OF NEARLY $100.-. THIS IS THE 4TH TIME, AND IT CANNOT BE FIXED ANYMORE WITHOUT CHANGING THE GLASS. EVEN AFTER THE GLASS WILL BE REPLACED THE SAME PROBLEM WILL HAPPEN AGAIN. THE WIRES FOR THE REAR DEFROST ARE EITHER TOO SHORT OR ROUTED WRONG. THE DEALER HAS INFORMED US THAT THEY HAVE MORE CUSTOMERS WITH THE SAME PROBLEM. DEALER SAYS THEY TRIED TO CONTACT CHRYSLER BUT THEY ARE UNABLE / UNWILLING TO FIND A FIX. DEALER IS TOWN & COUNTRY CHRYSLER, 13733 AURORA AVE N, SEATTLE WA, TEL# 206 365 3530. THE SILVER TEAM (JEFF) IS THE ONE THAT HAS SERVICED THE CAR AND HAS BEEN DEALING WITH THE PROBLEM. *NM

I WAS DRIVING RESIDENTIAL STREETS WHEN I SUDDENLY HEARD A KNOCKING NOISE COMING FROM THE RIGHT FRONT PASSENGER WHEEL WELL WHEN THE CAR WENT OVER BUMPS IN THE ROAD AT ABOUT 20-25 MPH. BUT I DIDN'T FEEL ANY COMPROMISE IN VEHICLE HANDLING. I PULLED OVER, VISUALLY INSPECTED THE TIRE AND TRIED TO BOUNCE THE CAR FRONT TO REPLICATE THE SOUND WITH NO SUCCESS. I DECIDED TO PROCEED ON AND ENTERED THE HIGHWAY AND ACCELERATED TO ABOUT 60-65 MPH. AFTER 15 MINUTES OF HIGHWAY DRIVING THE ENGINE MADE A LOUD CLANKING SOUND AND THE CAR BEGAN VIBRATING. I MOVED OFF THE ROAD, TO THE RIGHT AND STOPPED WITH A GREAT DEAL OF DIFFICULTY BOTH IN BRAKING AND STEERING. UPON STOPPING THE VEHICLE MADE A LOUD SINGLE BANG NOISE AND BLACK SMOKE ROSE UP FROM THE RIGHT FRONT PASSENGER TIRE. THE VEHICLE COULD NOT BE MOVED FORWARD OR BACKWARD AND WAS TOWED TO THE DEALER REPAIR SHOP. THE DIAGNOSIS WAS THAT A BOLT FELL OFF OF A SUPPORT ARM THAT HOLDS THE RIGHT BRAKE CALIPER IN PLACE. THE SUPPORT ARM HAD BECOME ENTANGLED IN THE RIM AND LOCKED THE TIRE. I REPLACED THE PREMIUM RIM, SUPPORT ARM, BOLT AND WAS ABLE TO KEEP THE BRAKE CALIPER. MY BRAKES HAVE NOT BEEN CHANGED, MY CAR IS 3 YRS OLD AND HAS 27,000 MILES AND IS IN OTHERWISE PERFECT CONDITION. *NM

DT: 2002 CHRYSLER SEA BRING CONVERTIBLE LX - THE CAR WAS BOUGHT USED. SINCE OWNING THE CAR SEVERAL TIMES AS APPROACHING A STOP THE VEHICLE WILL REV AND SURGE FORWARD. ONCE THE VEHICLE SURGES FORWARD HAS TO SLAM ON THE BRAKES TO GET THE VEHICLE TO STOP. TOOK IT TO A CHRYSLER DEALERSHIP, AND THEY WERE UNABLE TO DUPLICATE THE PROBLEM. ALSO, WERE ARE UNABLE TO TELL THE CONSUMER WHY THE VEHICLE DID THIS. THE LAST TIME THIS HAPPENED WAS WHEN THE CONSUMER PULLED INTO MY GARAGE AND THE VEHICLE SURGED. THE CONSUMER LOST CONTROL, HITTING OBJECTS IN THE GARAGE. THE VEHICLE WAS NOT UNDER RECALL. *AK