2008 Chrysler Pt Cruiser

TL* THE CONTACT OWNS A 2008 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, ALL THE INSTRUMENT PANEL LIGHTS ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT THE INSTRUMENT CLUSTER AND WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,274.

AT 10:15AM ON THURSDAY, 8/14/2014, THE DRIVER SIDE FRONT AIRBAG SPONTANEOUSLY DEPLOYED WHILE I WAS TRAVELING <5MPH PULLING INTO A PARKING SPACE. THE VEHICLE HAS NEVER BEEN IN ANY KIND OF ACCIDENT NOR HAS SUSTAINED ANY OTHER DAMAGE, INCLUDING FROM POTHOLES (MY FAMILY TOOK ORIGINAL DELIVERY OF THE VEHICLE IN 2008). THE LOCAL CHRYSLER DEALERSHIP DECLINED TO LOOK AT THE VEHICLE, AND INSTEAD PROVIDED A PHONE NUMBER FOR THE CHRYSLER CUSTOMER ASSISTANCE CENTER (CCAC). THIRTY MINUTES LATER, THE PASSENGER SIDE FRONT AIRBAG SPONTANEOUSLY DEPLOYED WHILE I WAS TRAVELING 35MPH. FORTUNATELY, I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND ARRIVED HOME SAFELY MOMENTS LATER. I IMMEDIATELY CONTACTED THE CCAC; THE REPRESENTATIVE FORWARDED MY INFORMATION TO CHRYSLER'S SPECIAL INVESTIGATIONS UNIT FOR FURTHER INQUIRY. THE VEHICLE WAS INSPECTED ON TUESDAY, 8/19/2014, AT A CHRYSLER DEALERSHIP BY A THIRD-PARTY CONTRACTED BY CHRYSLER. THE INVESTIGATOR CAREFULLY DOCUMENTED THE VEHICLE'S CONDITION, INCLUDING PUTTING IT UP ON A LIFT, AND TOOK 40-50 IMAGES. PARTICULAR ATTENTION WAS PAID TO THE AIRBAG CONTROL MODULE. THE INSPECTOR FOUND NO DAMAGE AND INFORMED ME IT HAS BEEN "BEAUTIFULLY MAINTAINED." I RECEIVED A LETTER DATED 8/25/2014 FROM CHRYSLER STATING, "WE HAVE HAD THE OPPORTUNITY TO REVIEW THE INSPECTION REPORT AND MUST INFORM YOU THAT WE ARE NOT LED TO BELIEVE THAT THE INCIDENT WAS DUE TO MANUFACTURING RESPONSIBILITY." MY REQUEST FOR A COPY OF THE INSPECTION REPORT WAS DENIED IN A LETTER DATED 9/12/14, CLAIMING THE REPORT IS "CONFIDENTIAL" AND "PROPRIETARY." MY SECOND REQUEST TO VIEW THE REPORT WAS DENIED IN A LETTER DATED 10/13/14; I MAILED A THIRD REQUEST 11/10/14. THE BODY SHOP MANAGER OF THE CHRYSLER DEALERSHIP AND MY INSURANCE CARRIER BOTH CONCUR THIS WAS MOST LIKELY DUE TO MANUFACTURING DEFECT. WHILE CHRYSLER STONEWALLS ME, I AM FORCED TO DRIVE A VEHICLE LACKING FUNCTIONAL AIRBAGS. *TR

TL* THE CONTACT OWNS A 2008 CHRYSLER PT CRUISER. THE CONTACT STATED THAT THE VEHICLE EXHIBITED A LOUD ABNORMAL NOISE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE FRONT PASSENGER'S SIDE AXLE CRACKED, THE FRONT DRIVER'S SIDE AXLE HAD COMPLETELY FAILED AND A BOLT IN THE MOTOR MOUNT WAS MISSING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 51,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE GAUGES WOULD SUDDENLY MALFUNCTION AND DISPLAY ERRONEOUS INFORMATION BEFORE THE VEHICLE STALLED. AFTER RESTARTING THE ENGINE, THE VEHICLE WOULD OPERATE NORMALLY BEFORE THE FAILURE RECURRED. ALSO, THE CONTACT INDICATED THAT AN ELECTRICAL BURNING ODOR WAS PRESENT INSIDE THE VEHICLE DURING THE INCIDENCES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED BUT NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 106,000.

TL* THE CONTACT OWNS A 2008 CHRYSLER PT CRUISER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE HESITATED TO ACCELERATE WHEN DEPRESSING THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.