Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
390–25K
3825–50K
3550–75K
2175–100K
23100–150K
8150K+
164 reports with mileage · 53 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Electrical System. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Suspension. Review the 36 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Steering. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
16 crash reports15 fire reports14 injury reports
What owners actually said
217 reports
Mileage unknown · Jun 24, 2004
VisibilityInjury
I AM WRITING TO YOU TO ALERT YOU TO A HORRIBLE HAZARD IN CARS WITH ELECTRIC WINDOWS. IN NOVEMBER 2003 MY FAMILY AND I WERE ON VACATION IN SAN DIEGO AND WE RENTED A PT CRUISER. AT ONE POINT WE WERE PARKED IN A PARKING LOT WITH THE CAR RUNNING TALKING TO ANOTHER GROUP WHEN MY 6 YEAR OLD STUCK HER HEAD OUT THE WINDOWE TO JOIN THE D…
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I AM WRITING TO YOU TO ALERT YOU TO A HORRIBLE HAZARD IN CARS WITH ELECTRIC WINDOWS. IN NOVEMBER 2003 MY FAMILY AND I WERE ON VACATION IN SAN DIEGO AND WE RENTED A PT CRUISER. AT ONE POINT WE WERE PARKED IN A PARKING LOT WITH THE CAR RUNNING TALKING TO ANOTHER GROUP WHEN MY 6 YEAR OLD STUCK HER HEAD OUT THE WINDOWE TO JOIN THE DISCUSSION. WHEN SHE DID, SHE ACCIDENTIALLY KICKED THE POWER WINDOW BUTTON WITH HER FOOT. THE BUTTON WAS LOCATED NEAR THE FLOOR IN THE BACKSEAT ON THE MIDDLE CONSOL. SHE ROLLED THE WINDOW UP ON HER OWN HEAD AND WAS STUCK IN THE WINDOW. SHE ONLY LIVED THROUGH THE EVENT BECAUSE 1) HER HEAD WAS TILTED AT THE TIME SO THE WINDOW ROLLED UP ON THE SIDE OF HER NECK AND NOT ON HER TRACHEA; AND 2) HER 8 YEAR OLD SISTER IN THE BACK SEAT WITH HER HEARD HER SCREAMS AND GOT HER FOOT OFF THE BUTTON AND ROLLED THE WINDOW BACK DOWN. IT WAS TERRIFYING AND PAINFUL AND TOTALLY PREVENTABLE. THE BUTTON SHOULD BE IN A DIFFERENT PLACE WHERE IT CANNOT BE KICKED OR BUMPED SO EASILY, AND THERE SHOULD BE A MECHANISM THAT ALLOWS THE WINDOW TO ROLL BACK DOWN IF IT MEETS RESISTANCE. I AM WILLING TO TESTIFY OR TO SIGN AN AFFIDAVIT OR HELP IN ANY WAY THAT I CAN TO GET THIS MATTER RESOLVED THROUGH CHANGES TO INDUSTRY STANDARDS. I KNOW THAT OTHER CHILDREN HAVE DIED FROM THIS. PLEASE FORWARD THIS TO THE APPROPRIATE DIVISION IF I HAVE SENT THIS TO YOU IN ERROR OR PLEASE NOTIFY ME SO THAT I CAN CONTACT THE APPROPRIATE DIVISION. THANK YOU VERY MUCH FOR YOUR ATTENTION TO THIS MATTER. *AK
NHTSA ODI #10078737
3,600 miles · Jun 16, 2004
Seats
NORMAL WEAR WTHIN 3 MONTHS OF A NEW PURCHASE GT LEATHER SEAT CUSHIONS IN BOTH FRONT SEATS HAD THE STITCHING SPLIT IN THE CENTER. *AK DEALER REPLACED THE DEFECTIVE SEATS.
NHTSA ODI #10078321
61 miles · Jun 6, 2004
Electrical SystemInterior Lighting
THE COMPUTER IN THE CAR KEEPS LOCKING UP, ALL THE DASH EMER LIGHTS COME ON AND NO DASH COMPONETS WORK, SPEEDOMETER, MILEAGE INDICATOR, TACK0METER INSTRUMENT PANEL OFF . ONE DOESN'T KNOW IF CAR IS WORKING PROPERLY OR NOT. COULD SHUT DOWN IN TRAFFIC AND CAUSE AN ACCIDENT OR A PERSON TO BE STRANDED ANYWHERE.*AK
NHTSA ODI #10074890
500 miles · Jun 4, 2004
Service Brakes, HydraulicCrashInjury
05/19/2004, WHILE TRAVELING FROM KNOXVILLE TN, ON I-40 IN A RENTED PT CRUISER, A CHEVY BLAZER CHANGED LANES IN FRONT OF US AS TRAFFIC CAME TO A STOP. WE WERE ALREADY SLOWING FOR A CONSTRUCTION ZONE AND WERE TRAVELING AT LESS THAN 45 MPH. WE APPLIED THE BRAKES BUT THEY LOCKED UP AND STARTED TO SKID, THE CAR ALMOST STOPPED IN TIME…
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05/19/2004, WHILE TRAVELING FROM KNOXVILLE TN, ON I-40 IN A RENTED PT CRUISER, A CHEVY BLAZER CHANGED LANES IN FRONT OF US AS TRAFFIC CAME TO A STOP. WE WERE ALREADY SLOWING FOR A CONSTRUCTION ZONE AND WERE TRAVELING AT LESS THAN 45 MPH. WE APPLIED THE BRAKES BUT THEY LOCKED UP AND STARTED TO SKID, THE CAR ALMOST STOPPED IN TIME BUT THE BRAKES WENT SOFT AND THE CAR LURCHED FORWARD, PROPELLING US INTO THE PERSON IN FRONT OF US, TOTALING THE PT. WE LEFT 25 FEET OF SKID AND THE CAR ONLY HAD 500 MILES ON IT. WE RENTED THE CAR FROM BUDGET AND IT HAD 5 MILES ON IT WHEN WE GOT IT. I WAS UNDER THE IMPRESSION FROM THE OWNERS MANUAL THAT THERE IS A BREAKING IN PROCEDURE FOR THE CAR. THIS WAS NOT FOLLOWED IF IT IS A RENTAL WITH 5 MILES ON IT. I HAVE FILED A CLAIM WITH CHRYSLER THEY SENT ME A LETTER CLAIMING THEY "INSPECTED THE VEHICLE AND FOUND NOTHING WRONG WITH IT." I DON'T BELIEVE THEM FOR A SECOND. THE VN IS [XXX], MY FIANCEE AND I WERE TAKEN TO THE HOSPITAL AND TREATED FOR MINOR INJURIES. IF YOU NEED AND MORE INFORMATION I CAN FURNISH IT UPON REQUST.*AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #10074792
Mileage unknown · Apr 23, 2004
Unknown Or Other
MISSING TEN THOUSAND DOLLAR DOWN PAYMENT FOR 2004 PT CRUISER. (NAR) *PH PLEASE REVIEW FOR FURTHER INVESTIGATIONS. *CB
NHTSA ODI #10071630
16 miles · Apr 20, 2004
Engine And Engine Cooling
PT CRUISER IDLES ROUGH AND SHAKES AND PULSATES. FEELS LIKE YOU'RE STANDING IN A BRISK WIND WHILE IT IDLES. DEALER TOLD ME " IT'S THE NATURE OF THE BEAST" THEN ON 2ND. SERVICE FOR SAME PROBLEM TOLD ME DAIMLERCHRYSLER KNOWS ABOUT DEFECT AND DOESN'T HAVE A FIX TO ADDRESS THE PROBLEM. PCM AND 02 SENSORS DEALER STATED. LOOKING AT LEM…
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PT CRUISER IDLES ROUGH AND SHAKES AND PULSATES. FEELS LIKE YOU'RE STANDING IN A BRISK WIND WHILE IT IDLES. DEALER TOLD ME " IT'S THE NATURE OF THE BEAST" THEN ON 2ND. SERVICE FOR SAME PROBLEM TOLD ME DAIMLERCHRYSLER KNOWS ABOUT DEFECT AND DOESN'T HAVE A FIX TO ADDRESS THE PROBLEM. PCM AND 02 SENSORS DEALER STATED. LOOKING AT LEMON LAW RIGHTS AT THIS POINT. BOTH WANT TO BLAME THE OTHER FOR NON REPAIRABILITY.
NHTSA ODI #10067537
Mileage unknown · Mar 17, 2004
Engine And Engine Cooling
EXHAUST PIPES ARE LOCATED SOMEWHERE UNDER THE CARRIAGE. DRIVER IS CONCERNED WITH CARBON MONOXIDE POISONING WHEN VEHICLE IS IDLING. *AK THE CONSUMER WOULD LIKE TO HAVE THE TAIL PIPE EXTENDED PAST THE BUMPER. *NM
ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.
Consequence & remedy
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT AND RELOCATE, OR REPLACE AS NECESSARY, THE POWER STEERING HOSE AND CONFIRM TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END. THE RECALL BEGAN ON SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
PE04028 · Engine Compartment Fires
Opened Mar 15, 2004 · Closed Jun 18, 2004
Status: closed (inferred from source dates) · Steering; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Additional source detail variants (4)
Steering
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist:hose, Piping, And Connections
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist:power Steering Fluid
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist System
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
2004 Chrysler Pt Cruiser Problems, Complaints & Recalls | Skip That Year
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