NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
217 reports300 miles · Jun 26, 2005
Engine And Engine Cooling
I PURCHASE MY 2004 PT CRUISER IN MARCH 2004. WITHIN A WEEK AFTER DELIVERY, I NOTICED THE ENGINE WOULD START TO SHUDDER AND THE VEHICLE WOULD LOSE POWER. TOOK IT BACK TO THE CHRYSLER DEALER AND THEY SAID THEY COULD NOT FIND ANY PROBLEM. THE ENGINE EVENTUALLY STARTED SHUTTING DOWN COMPLETELY WHEN COMING TO A STOP, AND ALSO CHUGS…
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I PURCHASE MY 2004 PT CRUISER IN MARCH 2004. WITHIN A WEEK AFTER DELIVERY, I NOTICED THE ENGINE WOULD START TO SHUDDER AND THE VEHICLE WOULD LOSE POWER. TOOK IT BACK TO THE CHRYSLER DEALER AND THEY SAID THEY COULD NOT FIND ANY PROBLEM. THE ENGINE EVENTUALLY STARTED SHUTTING DOWN COMPLETELY WHEN COMING TO A STOP, AND ALSO CHUGS AND LOSES POWER GOING UP HILLS. I AM AFRAID TO ATTEMPT PASSING OTHER CARS BECAUSE IT WILL STALL OR LOSE POWER UNDER ACCELLERATION. TOOK THE CAR IN ON NUMEROUS OCCASIONS, AND THEY DID SEE THE PROBLEM. DEALER TRIED REPLACING THE CAM SENSOR AND "TWEAKING" THE COMPUTER, BUT THE PROBLEM IS STILL THERE AND GETTING WORSE. THIS IS A DANGEROUS DEFECT AND I AM APPREHENSIVE ABOUT DRIVING THE VEHICLE.
NHTSA ODI #10126616
21,000 miles · Jun 21, 2005
Electrical SystemFireInjury
I WAS DRIVING AND THE CAR CAUGHT ON FIRE - ELECTRICAL WITH FLAMES INSIDE THE CAR. TO THE BEST OF MY KNOWLEDGE THE ENGINE AND BODY OF THE CAR WERE NOT DAMAGED. THE CAR IS CURRENTLY SITTING ON THE DEALER LOT. IT WAS REPORTED TO CHRYSLER AND THE CAR IS UNDER WARRANTY; HOWEVER, THEY ARE DENYING MY CLAIM. I WASN'T HURT - JUST INH…
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I WAS DRIVING AND THE CAR CAUGHT ON FIRE - ELECTRICAL WITH FLAMES INSIDE THE CAR. TO THE BEST OF MY KNOWLEDGE THE ENGINE AND BODY OF THE CAR WERE NOT DAMAGED. THE CAR IS CURRENTLY SITTING ON THE DEALER LOT. IT WAS REPORTED TO CHRYSLER AND THE CAR IS UNDER WARRANTY; HOWEVER, THEY ARE DENYING MY CLAIM. I WASN'T HURT - JUST INHALED A LOT OF BLACK SMOKE GETTING THE CAR OFF THE HIGHWAY AND INTO A PARKING LOT. THE WINDSHIELD SHATTERED FROM THE HEAT AS WELL AS THE ENTIRE DASH TO THE LEFT OF THE STEERING WHEEL IS GONE - AND THE PLASTIC IS MELTED AND JUST HANGING. CHRYSLER IS REFUSING TO DO ANYTHING ABOUT MY PT CRUISER EVEN THOUGH IT IS UNDER WARRANTY. THE 911 OPERATOR TRANSFERRED ME TO THE FIRE DEPARTMENT - WHO HAVE A REPORT ON THE CAR.
NHTSA ODI #10126156
Mileage unknown · Jun 7, 2005
Electrical SystemFire
DT: WHILE DRIVING WENT TOO A FAST FOOD LINE AND WHILE WAITING TO PLACE AN ORDER NOTICED SMOKE COMING FROM UNDER THE HOOD. NO OTHER CARS WERE BEHIND CONSUMER'S VEHICLE, SO IMMEDIATELY PUT VEHICLE IN REVERSE AND QUICKLY PARKED IN A NEARBY PARKING LOT AWAY FROM OTHER VEHICLES. DRIVER CALLED 911. IN A SHORT TIME THE FRONT PORTION…
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DT: WHILE DRIVING WENT TOO A FAST FOOD LINE AND WHILE WAITING TO PLACE AN ORDER NOTICED SMOKE COMING FROM UNDER THE HOOD. NO OTHER CARS WERE BEHIND CONSUMER'S VEHICLE, SO IMMEDIATELY PUT VEHICLE IN REVERSE AND QUICKLY PARKED IN A NEARBY PARKING LOT AWAY FROM OTHER VEHICLES. DRIVER CALLED 911. IN A SHORT TIME THE FRONT PORTION OF THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT ARRIVED AND WAS ABLE TO PUT OUT THE FIRE. THE FIRE DEPARTMENT WAS VERY VAGUE IN THEIR EVALUATION OF THE CAUSE OF THE FIRE, BUT DID SAY THEY THOUGHT IT WAS ELECTRICAL. DRIVER HAD SIMILAR EXPERIENCE WITH AN ELECTRICAL FIRE AND THOUGHT THE SMELL WAS FAMILIAR AS AN ELECTRICAL FIRE. AAA TOWED VEHICLE TO A LOCAL DEALER IN THE AREA, AND THAT IS WHERE THE VEHICLE IS CURRENTLY AWAITING A VISIT FROM THE INSURANCE ADJUSTER. *AK
NHTSA ODI #10124435
5,493 miles · Jun 6, 2005
Power Train
DT: CONSUMER STATES THAT THE DEALER'S SERVICE DEPARTMENT IS TELLING HER THAT THE TRANSMISSION IS NOT GOING INTO FOURTH GEAR. 11/2004, 5/5/2005, 5/6/2005, 2/25/2005 SHE HAD THE VEHICLE SERVICED. THE LIGHT ON THE DASH BOARD CAME ON SO SHE TOOK VEHICLE IN, GOT THE CAR BACK AND THE LIGHT CAME BACK ON. CONSUMER TOOK THE VEHICLE …
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DT: CONSUMER STATES THAT THE DEALER'S SERVICE DEPARTMENT IS TELLING HER THAT THE TRANSMISSION IS NOT GOING INTO FOURTH GEAR. 11/2004, 5/5/2005, 5/6/2005, 2/25/2005 SHE HAD THE VEHICLE SERVICED. THE LIGHT ON THE DASH BOARD CAME ON SO SHE TOOK VEHICLE IN, GOT THE CAR BACK AND THE LIGHT CAME BACK ON. CONSUMER TOOK THE VEHICLE BACK IN LAST WEDNESDAY AND VEHICLE HAS BEEN THERE EVER SINCE. CONSUMER FEELS THE VEHICLE IS TOO NEW TO HAVE THIS MANY PROBLEMS. *TT
NHTSA ODI #10124384
Mileage unknown · May 18, 2005
Structure
CONSUMER HAS PROBLEMS VIEWING THE DASHBOARD GAUGES ON 2004 CHRYSLER PT CRUISER DUE TO LACK OF BRIGHT LIGHTING.*MR THE DESIGN OF THE INSTRUMENT PANEL BLOCK OUT DAYLIGHT WHICH RESULTS IN THE DRIVER STRAINING TO SEE THE READING OF THE SPEEDOMETER, TACHOMETER, ETC. *NM
NHTSA ODI #10121590
11,000 miles · May 10, 2005
Electrical System
DT: THE CAR RANDOMLY STALLS OR DIES WHEN APPROACHING A STOP. ALSO, DID THIS WHEN TURNING A SHARP CORNER. THE CAR IS IN THE SHOP NOW FOR THIS PROBLEM. MECHANIC DOES NOT KNOW WHAT IS WRONG, BUT HAS HAD THE SAME PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM, BUT THEY DO NOT HAVE A FIX FOR THIS PROBLEM. OTHER CARS OF THE SAME YEAR …
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DT: THE CAR RANDOMLY STALLS OR DIES WHEN APPROACHING A STOP. ALSO, DID THIS WHEN TURNING A SHARP CORNER. THE CAR IS IN THE SHOP NOW FOR THIS PROBLEM. MECHANIC DOES NOT KNOW WHAT IS WRONG, BUT HAS HAD THE SAME PROBLEM. CHRYSLER KNOWS ABOUT THIS PROBLEM, BUT THEY DO NOT HAVE A FIX FOR THIS PROBLEM. OTHER CARS OF THE SAME YEAR AND MAKE ARE HAVING THE SAME PROBLEM ALSO, SOME NEWER MODELS ARE HAVING THE SAME PROBLEMS ACCORDING TO THE DEALERS THAT CALLER SPOKE TOO.*AK
NHTSA ODI #10120508
Mileage unknown · Apr 28, 2005
Steering
I HAVE HAD MY CHRYSLER PT CRUISER IN THE SHOP FOR THE SAME STEERING COLUMN NOISE 4 TIMES. IN 2 TIMES THEY HAVE SCRATCHED MY STEERING WHEEL TWICE . THEY REPLACED THE STEERING WHEEL ALREADY ONCE. I TOOK THE CAR BACK IN ON FRIDAY APRIL 22 AND I RECEIVED THE CAR BACK TONIGHT. I SAW 2 SCRATCHES ON THE STEERING WHEEL AGAIN I IMMED…
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I HAVE HAD MY CHRYSLER PT CRUISER IN THE SHOP FOR THE SAME STEERING COLUMN NOISE 4 TIMES. IN 2 TIMES THEY HAVE SCRATCHED MY STEERING WHEEL TWICE . THEY REPLACED THE STEERING WHEEL ALREADY ONCE. I TOOK THE CAR BACK IN ON FRIDAY APRIL 22 AND I RECEIVED THE CAR BACK TONIGHT. I SAW 2 SCRATCHES ON THE STEERING WHEEL AGAIN I IMMEDIATELY TOOK THE CAR BACK TO THE DEALERSHIP TO HAVE THE SERVICE REP LOOK AT THE STEERING WHEEL. I'M NOT HAPPY THAT I HAVE TO KEEP BRINGING THE CAR BACK IN FOR THE SAME THING, I WOULD LIKE TO REGISTER THE PT UNDER THE LEMON LAW. *AK
NHTSA ODI #10118606
999,999 miles · Apr 25, 2005
Air BagsCrash
VEHICLE WAS IN AN ACCIDENT. IT FLIPPED INTO A PHONE POLE, UPON IMPACT THE AIR BAGS FAILED TO DEPLOY, KILLING THE DRIVER. *AK
NHTSA ODI #10119123
17,000 miles · Mar 30, 2005
Power TrainSuspension
WHEN SHIFTING FROM FIRST TO SECOND GEAR VEHICLE STOPPED MOVING AND WOULD NOT SHIFT INTO GEAR. VEHICLE WAS TOWED TO THE DEALER, WHO INFORMED CONSUMER HAT THE CLUTCH AND BEARING NEEDED TO BE REPLACED. CONSUMER WAS CONCERNED THAT THE PARTS WORE OUT WITH LESS THEN 17,500 MILES.*AK
NHTSA ODI #10117107
Mileage unknown · Mar 26, 2005
Electrical System
LOSE ALL INSTRUMENT PANEL FUNCTION, DOME LIGHT STAYS ON, AND DOOR AJAR LIGHT STAYS ON....EVEN THO NO DOOR IS OPEN...DEALER HAS NO CLUE AND COMPUTER DOES NOT REPORT AN ISSUE....PULL FUSE AND REINSERT RESOLVES THE ISSUE....*AK
NHTSA ODI #10114778
NHTSA investigations
1PE04028 · Engine Compartment Fires
Opened Mar 15, 2004 · Closed Jun 18, 2004
Status: closed (inferred from source dates) · Steering; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections; Steering:hydraulic Power Assist:power Steering Fluid
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Additional source detail variants (4)
Steering
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist:hose, Piping, And Connections
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist:power Steering Fluid
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
Steering:hydraulic Power Assist System
PE04-028 WAS OPENED TO INVESTIGATE SEVEN COMPLAINTS ALLEGING THAT THE ENGINE COMPARTMENT CAUGHT FIRE ON MY 2002 PT CRUISER VEHICLES.ON JUNE 3, 2004, DAIMLERCHRYSLER (DCC) NOTIFIED NHTSA OF A SAFETY DEFECT IN MY 2001-2005 PT CRUISER VEHICLES EQUIPPED WITH NATURALLY ASPIRATED 2.4L ENGINES AND AUTOMATIC TRANSAXLES (RECALL 04V-268).THE NOTIFICATION IDENTIFIED VARIATION OF THE HIGH PRESSURE POWER STEERING HOSE ROUTING, WHICH ALLOWED THE HOSE TO CONTACT THE TRANSAXLE DIFFERENTIAL COVER, AS THE FACTOR CONTRIBUTING TO THIS DEFECT.CONTACT BETWEEN THE POWER STEERING HOSE AND THE TRANSAXLE DIFFERENTIAL COVER CAN CAUSE HOSE DAMAGE AND POWER STEERING FLUID LEAKAGE, WHICH CAN POTENTIALLY RESULT IN A FIRE. (NOTE: THE FAILURE DATA IN THIS RESUME IS LIMITED TO MY 2001-2003 VEHICLES PER DCC'S PE04-028 INFORMATION RESPONSES.)THIS CONDITION WAS LIMITED TO VEHICLES WITH AUTOMATIC TRANSAXLES AS VEHICLES WITH MANUAL TRANSMISSIONS HAVE SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND THE POWER STEERING HOSE DUE TO A SMALLER TRANSAXLE DESIGN.THIS CONDITION ALSO DOES NOT ADVERSELY AFFECT VEHICLES WITH TURBO ENGINES, WHICH HAVE A DIFFERENT POWER STEERING HOSE ROUTING THAT PROVIDES SUBSTANTIAL CLEARANCE BETWEEN THE TRANSAXLE DIFFERENTIAL COVER AND HOSE.DAIMLERCHRYSLER WILL INSTRUCT OWNERS TO BRING THEIR VEHICLES TO A DEALER TO HAVE THE POWER STEERING HOSE ASSEMBLY INSPECTED AND RELOCATED, OR REPLACED, AS NECESSARY, AND TO CONFIRM THE TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END.
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