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2022 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2022 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

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When problems were reported

Mileage at the reported incident

Limited mileage data: 17 of 208 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 71 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 68 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 57 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports2 fire reports6 injury reports

What owners actually said

208 reports
Mileage unknown · Feb 22, 2026
Power Train

I was driving on the highway when an alarm sounded and warning message displayed: "Stop Safely, Vehicle Will Shut Off Soon" At the same time, a turtle icon came on, along with the check engine light. I lost all power in the gas pedal. I pulled over, and after shutting my van down for a few minutes, I was able to turn it back on …

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I was driving on the highway when an alarm sounded and warning message displayed: "Stop Safely, Vehicle Will Shut Off Soon" At the same time, a turtle icon came on, along with the check engine light. I lost all power in the gas pedal. I pulled over, and after shutting my van down for a few minutes, I was able to turn it back on and get to my destination. However, the same exact issue happened on my way home. That time, I had to pull over -- still on the highway -- during rush hour and I did not feel safe as other cars zoomed by me. I often travel with my show dogs, which was my main reason for purchasing a new van. Naturally, I am concerned about their safety and well-being too. After this happened, I took my van -- which has less than 36,000 miles on it -- to my local dealership. They performed a software update and sent me home. I took my van on a "test ride" and the same alarm sounded and warning message displayed. I brought it back to the dealership and they investigated the problem further. I now have to replace the transmission -- a $7,000 repair -- on a van that is less than five years old with very low milage. I had NO prior issues, odd noises, or warnings indicated by my van.

NHTSA ODI #11719773

Mileage unknown · Feb 21, 2026
Power Train

Driving on the freeway vehicle suddenly enters limp mode with stop safely vehicle will shut off soon displayed. Transmission was replaced once already for this issue, a year later and I am experiencing the same thing. Very dangerous to lose all power while going 80mph in the third lane of a three row freeway and have to attempt …

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Driving on the freeway vehicle suddenly enters limp mode with stop safely vehicle will shut off soon displayed. Transmission was replaced once already for this issue, a year later and I am experiencing the same thing. Very dangerous to lose all power while going 80mph in the third lane of a three row freeway and have to attempt to get all the way across lanes of traffic to safely stop while losing all power. Family vehicle loaded with kids. Has entered turtle mode 3x on the freeway after transmission was already replaced once. If I drive under 65mph it goes fine, but who wants to drive behind semis all the time on the freeway? Untrustworthy vehicle.

NHTSA ODI #11719558

30,000 miles · Feb 20, 2026
Visibility

The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving into California through a storm with the temperature at 39 degrees, in heavy rain and wind, the defrost button was pressed, and the windows immediately fogged up. The contact cleared the windshield with a cloth while attempting to navigate through t…

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The contact owns a 2022 Chrysler Pacifica. The contact stated that while driving into California through a storm with the temperature at 39 degrees, in heavy rain and wind, the defrost button was pressed, and the windows immediately fogged up. The contact cleared the windshield with a cloth while attempting to navigate through traffic. The contact became aware that the defogger had caused the failure. The local dealer was contacted, who was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but the contact was unable to speak with a representative. The failure mileage was 30,000.

NHTSA ODI #11719439

Mileage unknown · Feb 10, 2026
Service Brakes

Brakes have a skip feeling horribly. We took to garage after changing brakes and rotors 2x to be sure it wasnt the issue. But doesnt even feel safe to drive the garage took the whole front end apart down to the calipers and didnt find any issues so they questioned if maybe it wasnt a similar recall to the hybrid braking issue to…

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Brakes have a skip feeling horribly. We took to garage after changing brakes and rotors 2x to be sure it wasnt the issue. But doesnt even feel safe to drive the garage took the whole front end apart down to the calipers and didnt find any issues so they questioned if maybe it wasnt a similar recall to the hybrid braking issue to do with the caliper? The van only has 45,000 miles and feels so unsafe to drive anywhere with 5 kids and a newer vehicle you shouldn't not feel safe driving. Ive seen more than my complaint on brake issues just by looking around on internet and the brake light will come on I have to turn off and crank vehicle again for the red brake dot to go away and engine light comes on.

NHTSA ODI #11716936

Mileage unknown · Feb 4, 2026
Forward Collision AvoidanceService Brakes

In May 2025 shortly after purchasing this vehicle I had complete Brake failure while driving down the road. I was driving approximately 65 mph when the forward collision warning, ABS warning, Brake Warning, Auto Emergency Brake warning lights came on and when I pushed on the brake pedal it was hard as a rock and wouldn't stop th…

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In May 2025 shortly after purchasing this vehicle I had complete Brake failure while driving down the road. I was driving approximately 65 mph when the forward collision warning, ABS warning, Brake Warning, Auto Emergency Brake warning lights came on and when I pushed on the brake pedal it was hard as a rock and wouldn't stop the vehicle. It was returned to the purchasing dealership, and they replaced the Brake Booster. On November 27th of 2025 I was driving down the road and the exact same problem occurred with a complete loss of brake function. It went to the local Chrysler Dealership; they replaced the Master Cylinder. I picked it up 12/10 drove it 5 miles home and parked it. I got in the vehicle the next morning to go to work and on my way to work all the same dash lights came on and I had a complete loss of Brake function. It was towed back to the dealership again; this time they replaced the ABS module. I picked it up on 12/30 drove 5 miles home, parked it, tried to leave 3 hours later and couldn't push the brake pedal far enough to get the van started. When I did finally get it started all the same dash lights were on and the brakes were not functional. It was towed back to the dealership again and this time they replaced the wiring Harness. I picked it up 1/16. Drove it minimally over the weekend, on 1/19 the front-end collision warning lights came on and the check engine light came on while driving 70 mph. The brakes didn't lose function this time, however. The following day I was sitting in line at an elementary school waiting to pick up my daughter when all the same dash lights came on again and I had a complete loss of brakes, it was towed back to the dealership, where it still is. There was contact made with Chrysler engineering during the 2nd repair. The dealership has been able to recreate the problem more than once since they have had it. This put myself and my children a significant risk of injury, and other cars if there was an accident.

NHTSA ODI #11715631

Mileage unknown · Feb 2, 2026
EngineForward Collision AvoidanceVehicle Speed Control

A message appeared on the dashboard stating the engine would shut off soon. I could not accelerate. This has happened multiple times (at least a dozen since I bought the vehicle in April 2025) and I cannot drive above 70 mph or it will cause the issue to occur. Several times I have been in multi-lane traffic and because you cann…

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A message appeared on the dashboard stating the engine would shut off soon. I could not accelerate. This has happened multiple times (at least a dozen since I bought the vehicle in April 2025) and I cannot drive above 70 mph or it will cause the issue to occur. Several times I have been in multi-lane traffic and because you cannot accelerate, I have to try to park on the should across multiple lanes of traffic at high rates of speed while slowing down.

NHTSA ODI #11714924

Mileage unknown · Jan 27, 2026
Electrical System

The vehicle experienced a failure of the hybrid battery thermal management system. A diagnostic trouble code (P0E15 – Hybrid/EV Battery Pack Coolant Heater “A” Control Performance) was set and the check engine light illuminated. This component is responsible for regulating high-voltage battery temperature and is part of the hybr…

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The vehicle experienced a failure of the hybrid battery thermal management system. A diagnostic trouble code (P0E15 – Hybrid/EV Battery Pack Coolant Heater “A” Control Performance) was set and the check engine light illuminated. This component is responsible for regulating high-voltage battery temperature and is part of the hybrid cooling/heating system required for safe operation and emissions readiness. The failure occurred at approximately 100,700 miles on a 2022 Chrysler Pacifica Hybrid. The battery coolant heater is a sealed, high-voltage electronic component with no maintenance or wear interval and is not a consumable part. Loss of proper battery temperature control can affect hybrid system operation, charging, regenerative braking, and power availability, and can potentially result in reduced power or limp-mode operation as the vehicle attempts to protect the high-voltage battery and inverter. The problem was confirmed by a Chrysler dealership and an Area Service Manager using factory diagnostic equipment. The fault code is stored and permanent. The vehicle was inspected by the dealer, and the component was diagnosed as failed and requiring replacement. No accident, misuse, or maintenance neglect was involved. The manufacturer declined warranty or goodwill coverage based on internal policy, despite the failure occurring immediately beyond the hybrid warranty mileage threshold and involving a non-wear, safety-critical hybrid thermal management component. The repair estimate is approximately $1,900 out of pocket. The warning indicator (check engine light) first appeared at the time of failure. The component remains available for inspection and replacement by the dealer. Also the dealership did not provide is with a written justification for the denial and corporate (Stellantis) stated that they were not able to provide justification either other than what the automated prompt was giving them (that the part was not covered under goodwill)

NHTSA ODI #11713635

Mileage unknown · Jan 14, 2026
Seats

The head rest of the second row broke and will not return to its upright position after we used the stow feature. Very dangerous now and basically lost a seat in our vehicle

NHTSA ODI #11711039

Mileage unknown · Jan 11, 2026
Electrical SystemEngineFuel/propulsion System

While driving 75MPH, the vehicle shut down with a message to pull over. All acceleration was lost. We had to navigate, without warning, across 3 lanes of traffic to pull over on the right side of the highway. This was EXTREMELY unsafe as we were slowing down and essentially cutting off other vehicles who were honking at us as…

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While driving 75MPH, the vehicle shut down with a message to pull over. All acceleration was lost. We had to navigate, without warning, across 3 lanes of traffic to pull over on the right side of the highway. This was EXTREMELY unsafe as we were slowing down and essentially cutting off other vehicles who were honking at us as this was a traffic hazard. All 6 members of my family were in the vehicle. We had this happen another 3 times before arriving home. I took it to my local dealer, who could not replicate it. They performed a software update, which I have since learned would NEVER fix this problem. We had it happen to us 5 more times, so I took it to another dealership, who initially could not replicate it. In all cases, we had the following check engine light codes be triggered. I have screen shots of them from my personal OBDII reader: P0A43 "Drive Motor 'A' Position Sensor Circuit Intermittent", C2225 "Status: MIL - PCM Disabled EDU: No Sub Type Information". After doing my own reading, it seemed many others have experienced the exact same symptoms and it has required a transmission repair/replace. I also learned most people had a battery charge on the high voltage battery (as this is a plug-in hybrid) when the vehicle shuts down. I charged my van, took it for a ride at 75MPH and it occurred within the first mile. I took it back to the dealership, and at this point, I refuse to drive it until the hardware fix happens. It seems like this should be a recall for all vehicles that can have this problem. It is EXTREMELY unsafe as it occurs at 70MPH+ speeds.

NHTSA ODI #11710194

Mileage unknown · Jan 9, 2026
Engine

The vehicle was running fine when it suddenly shut down while driving. It was started back up 3 times before it would not start again.it was towed. We were told the two batteries needed to be replaced so we had it towed to midas because they had recently changed the auxiliary battery so it was under warranty. They replaced they …

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The vehicle was running fine when it suddenly shut down while driving. It was started back up 3 times before it would not start again.it was towed. We were told the two batteries needed to be replaced so we had it towed to midas because they had recently changed the auxiliary battery so it was under warranty. They replaced they replaced thr batteries but when they went to started up, thr engine started knocking and wouldn't start up again. Tr engine needs to be replaced.

NHTSA ODI #11709960

Official recalls

10

26V362000 · Electrical System:propulsion System:traction Battery

Jun 4, 2026

Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.

Consequence & remedy

Consequence: A vehicle fire increases the risk of injury.

Remedy: Owners are advised not to charge their vehicles, and to park outside and away from structures, until their vehicle is repaired. Dealers will update the high voltage battery pack control module software. In addition, dealers will inspect and replace the battery pack assembly, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning June 23, 2026. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 52D. The Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 11, 2026.

26V189000 · Air Bags:side/window:curtain

Mar 26, 2026

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

Remedy: Dealers will replace the side curtain air bags, as necessary, free of charge. Owner notification letters were mailed May 14, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06D, 10D, and 11D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 2, 2026. This recall expands and replaces previous NHTSA recall numbers 25V302 and 25V573. Vehicles previously repaired under a prior recall will need to have the new remedy completed.

25V876000 · Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:

Dec 17, 2025

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence & remedy

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

25V877000 · Equipment Adaptive/mobility:wheelchair Restraints/securement:latch/anchor:

Dec 17, 2025

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence & remedy

Consequence: An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

25V302000 · Air Bags:side/window:curtain

May 8, 2025

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Consequence & remedy

Consequence: An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

Remedy: Dealers will replace the side curtain air bags, as necessary free of charge. Owner notification letters were mailed beginning October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are 06C, 54C, 55C. This recall is replaced by NHTSA recall number 26V189. Vehicles already repaired under this recall will need to have the new remedy completed.

24V793000 · Air Bags:side/window:curtain

Oct 24, 2024

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

Consequence & remedy

Consequence: An air bag that does not deploy during a crash increases the risk of injury.

Remedy: Dealers will secure the connector, free of charge. All vehicles have been remedied. Owner notification letters were mailed October 22, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is A8B.

24V436000 · Back Over Prevention: Sensing System: Camera

Jun 13, 2024

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence & remedy

Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

23V010000 · Electrical System:wiring:connectors/plugs/receptacles; Hybrid Propulsion System: Inverter

Jan 17, 2023

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence & remedy

Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Additional source detail variants (2)

Electrical System:wiring:connectors/plugs/receptacles

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

Hybrid Propulsion System: Inverter

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Consequence: An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

Remedy: Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.

22V619000 · Visibility:windshield Wiper/washer:linkages

Aug 11, 2022

Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.

Consequence & remedy

Consequence: Improperly functioning wipers can reduce the driver's visibility in certain weather conditions, increasing the risk of a crash.

Remedy: Dealers will tighten the wiper arm nuts, free of charge. Owner notification letters were mailed August 30, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US's number for this recall is Z80.

22V181000 · Seats:mid/rear Assembly

Mar 24, 2022

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Consequence & remedy

Consequence: An unsecured seat increases the risk of injury in a crash.

Remedy: Dealers will inspect and, if necessary, replace the second-row seat cushion frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z22.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

RQ24004 · Loss Of Motive Power Due To An Internal Wiring Connector Short.

Opened Feb 27, 2024 · No close date supplied

Status: open (inferred from source dates) · Electrical System:wiring

On July 22, 2022, the Office of Defects Investigation (ODI) opened investigation PE22-008 regarding complaints alleging a loss of motive power condition potentially due to a transmission malfunction in Model Years 2019-2021 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV).  On January 17, 2023, Fiat Chrysler Automobiles (FCA) issued safety recall (NHTSA Recall 23V-010) involving 2017-2023 Model Years (MY) Pacifica Plug-In Hybrid Electric Vehicles (PHEV) produced between August 12, 2016, through January 9, 2023. The recall states that the loss of motive power condition in these vehicles is caused by an internal transmission wiring connector that may short circuit, resulting in an unexpected engine shutdown.  An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.  In discussions with FCA on Recall 23V-010, ODI confirmed the recall was related to investigation PE22-008.  The remedy for 23V-010 is to update the Power Inverter module (PIM) and/or Instrument Panel Cluster (IPC) software to provide drivers a message stating “Stop Safely - Vehicle Will Shut Off Soon” followed by a chime and MIL, PRNDL blinking (on cluster and shifter knob), low SOC (State of Charge) warning and reduced power mode.  The recall remedy does not replace the defective hardware that was described in Recall 23V-010, and the wiring connector short still exists on these vehicles. To date, ODI has received 132 reports for the population of vehicles subject to recall 23V-010.  These reports allege a loss of motive power condition that reduces the vehicles speed, followed by dashboard warning lamps displaying messages associated with recall 23V-010.  The presence of these warning lamps and messages indicates the vehicle likely had the recall remedy applied. Follow up discussions with FCA confirm their remedy does not prevent a loss of motive power, but instead limits torque to the engine and after an unspecified number of miles or period of time, the engine will shut down.  When this occurs, FCA relies on the owner to transport the vehicle to a dealership after they experience a loss of motive power condition, at which time the defective hardware is replaced.  Furthermore, the dashboard messages introduced in the recall remedy may cause the driver to pull over in an unsafe location. Pulling over in an unsafe location may expose the occupants to undue harm. The Office of Defects Investigation is opening this Recall Query (RQ) to assess the adequacy, frequency, and safety consequence of the remedy for recall 23V-010.  To review the ODI reports cited in the opening resume ODI report identification number document, go to NHTSA.gov.

PE22008 · Transmission Fault Leading To Loss Of Motive Power

Opened Jul 22, 2022 · Closed Mar 27, 2024

Status: closed (inferred from source dates) · Power Train

On July 22, 2022, the Office of Defects Investigation (ODI) opened PE22008 to investigate allegation of loss of motive power, potentially due to transmission malfunction, in certain Chrysler Pacifica vehicles. In a January 17, 2023 letter to NHTSA, Fiat Chrysler Automobiles (FCA) submitted recall notice 23V-010 involving a transmission motor wiring defect in 67,118 model year (MY) 2017-2023 Chrysler Pacifica plug-in hybrid electric vehicles (PHEVs) manufactured from August 12, 2016 through January 9, 2023. FCA determined that an internal transmission connector short could result in an unexpected engine shutdown under certain conditions. Follow up correspondence with FCA confirmed this defect results in an electric motor position trouble code that was the basis for opening PE22008, therefore NHTSA is closing this investigation. The 23V-010 recall remedy is a software update to address the hardware failure associated with PE22008. When a hardware failure is detected, the vehicle limits motive power while instructing the driver to pull over to a safe location. NHTSA is concerned that drivers will pull over to an unsafe location when the warning message associated with the recall remedy displays on the dashboard. Due to the nature of the recall remedy and related reports, NHTSA has opened Recall Query RQ24004 to assess the recall remedy. The reports and failure report summary values included with this closing action are related to allegations of Recall 23V-010 remedy inadequacy. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.