2020 Chrysler Pacifica

Unknown, I have Pacifica 2020, it’s reported to the dealer and to independent car repair company with electric issues. The electric issues put me and my children in danger, I have to call 911 to get them help me in the middle of the road. The car stopped suddenly putting on park and suddenly shutdown. Even did not allowed me to use the emergency light / hazard warning lights. I felt trapped and one of the toddler was inside the van with me , so it’s out his kid in danger too. I took it to the dealership and they was not able to fix or to know the root of this issue. Just cost me money for inspection for nothing. Last time is repeating the same problem wa last night, was stuck in the middle of the night in freezing weather. I called my insurance company which was full coverage to ask road assistance, the answer was I have to wait like 6 hours till business is open. The van has been doing this before for past six months one after one . This van have electrical problems put me in danger several times .

Since performing the latest recall (03A/NHTSA 23V-010) this car has gone into a "limp home mode" a half dozen times -often with a car full of children and at least once in a long construction zone on the Washington DC beltway! The recall "fix" for the faulty transmission wiring was apparently to program the electronic control to recognize faulty wiring and put the car in "limp home mode" - supposedly this makes it safe! Really? on DC beltway at night in a construction zone! The dealership told me that Chrysler would replace the transmission - 5/25/23. I have been in contact with the dealer numerous times and also Chrysler customer care. No one can give me a delivery estimate for the transmission and in the meantime, we continue to experience the total loss of power in the most horrible of circumstances. Neither Chrysler nor the dealer has offered a rental car or a loaner vehicle. This recall was totally inadequate to address the wiring and safety issue due to the lack of response from Chrysler to fix the actual problem.

The seals on the oil filter housing and the valve covers go bad. I have been smiling a burning oil smell off an on for the last 8 months. I reported this to the dealership and was told that the seals on the PCV valve seep they all doit should be ok. As time rolled on the van went put of warranty and the smell got worse. I went back to the dealer and they finally looked the way they should have 8 months age and found the problems listed above.costing me 712.69 dollars. You look ant where on the web about this problem and find that Chrysler is fully aware and they are doing nothing about it . What happens when we are going down the road and enough oil leaks and runs down the manifold then starts a fire??? I contacted Chrysler and got no help at all.

Our car was fixed for a recall 5 months ago for engine failure on the highway because of an electrical issue. On Saturday morning driving on the highway, the car's dashboard gave a warning when we driving on the highway, 70 mph, and then immediately started breaking. This caused us to be slowing in the middle lane to 45 mph and cars swerving around us. We were very lucky to be able to maneuver around traffic and safely make it to the shoulder to catch our breath. This could of been a really bad accident involving 3-8 cars. We had the car towed to a dealership and after a diagnosis, the car needed a whole new transmission. The recall was an electrical update to control wiring in the transmission but then the transmission only after 32k miles completely shut down and needs to be replaced. We are hoping this gets looked into. After reading on forums, this issue has happened multiple times. We did have the recall fixed but it seems like the recall is 100% effective. Since this is a major issue and can cause fatality or serious body injury, FCA should have a more effective update to fix this issue with the transmisson.

On 11/05/2023 at approximately 12 pm while getting onto the highway of 183 in Austin Texas @ Lamar increasing speeds from 45 to 65mph the engine shifted hard 3x. The engine surged then a hard shift. This occurred 3x. I’m certain you understand the complexities of austin Texas traffic. No matter the time of day. Imagine those complexities with a car that was poorly made by a company that has never been held accountable.

On 11.04.2023 @ approximately 12:45 hrs while driving in Austin Texas, congress & 5th, the Auto Start:/stop warning light came on my dash. I was driving downtown. I will continue to file complaints until this matter is taken seriously. If my family is injured/killed please know that NHTSA & Chrysler will be collectively grouped & liable. I urge you to take this matter seriously before it’s too late.

On 11.03.2023 @ approximately 17:30 hrs I was stopped at a red light with my 9 year old in the car. A warning indicating the “hood popped”” appeared on my dash. It indicated the auto start/stop would not work. The van shifted into park mode on IT’S Own. I DIDN’T engage park mode. The PACIFICA did it on its own. Let me repeat this so you understand the severity of this matter. The 2020 Chrysler Pacifica made its own mind up and took action without a direct order from me or my hands. It engaged into park mode. It then told me I would have to restart the car in order for AUTO START/STOP to work. I live in Austin Texas. 5 o’clock traffic is a reality and in order to be efficient the commuter is only as good as there car. I must advise that this is not a game to me or my family. I understand the car industry in America cannot afford to fail which is why corners are cut. They are overlooked by government and the industry. NHTSA. You are aware this is a major problem. You are just as liable as the company who fails to accept responsibility due to the bottom line. This is not the first time nor will it be the last. Tell me what side of this issue do you want to be on. Does someone need to die or get hurt before you take this matter seriously. It seems to me that we’d rather watch folks suffer. What’s your price?

The issue is the Pentastar V6 engine defect. It has caused engine misfires resulting in bucking and surging, decreased engine performance, hesitation, loss of power, premature wear on internal components. The potentially dangerous issues on the “defective design” of the engine’s needle bearings within the rocker arms, the use of sub-standard materials and procedures during manufacture, “defective or miscalibrated” ECM software, and poor quality controls.  The Defect causes unsafe driving conditions because the Class Vehicles, that includes 2020 chrysler pacifica, have a significant chance of failing while being driven. Further, even the lesser symptoms of the Defect affect vehicle performance and safety, making it harder for a driver to control the vehicle as it loses power, hesitates, or misfires. the vehicle has only been inspected by the mechanic at the dealership we leased the vehicle from.