2019 Chrysler Pacifica

I am the mechanic that was hard to work on this vehicle and I am feeling this out for the customer but I am submitting it in my name . Vehicle has code p105c and p0303. The first code is pending permanent and stored, it is saying the intake valve is stuck in a low lift position. The second code is for cylinder 3 misfire. We had the coils switched over from cylinder 3 to cylinder 5 and made sure that the wiring was not damaged and the same code keeps coming back for that cylinder as well as the p105c. It causes the vehicle to start shaking while going down the road almost causing an accident. There is a recall on the 2020 Pacifica having the same code but there isn't a recall on the 2019 which has the same engine.

Around 79,000 miles, my 2019 Pacifica experienced check engine error codes. Upon diagnostics by a repair shop, found that the engine coolant was leaking into the engine due to a bad head gasket and that the engine cylinders were damaged and the only repair is a full engine replacement. The car has been maintained and received regular oil changes and should not fail in this manner at less than 80,000 miles. Reading through various forums I see this is a known issue with the 2017+ model year Pacificas

My 2019 Pacifica Hybrid started showing a message around 07/19 “Service Charing Station” followed by Service Park brakes, Service Parking system and was not able to start or control anything in the car. After 15 to 30 minutes it started working and no errors. On Friday, 07/26, car stopped all of a sudden (luckily my family was in the parking lot) and showed a different message “Stop Safely. Vehicle will stop soon” message and after that it went completely dead. This is a concern that the vehicle would stop when driving and making the vehicle not responding to anything. You cannot control (brakes, driving modes, light) anything and when AAA jump started the car was in “Running” mode and asking to power on the vehicle.

I have a 2019 Chrysler Pacifica that has had several issues since I purchased it. The Start Stop System warning lamp comes on and off, and my check engine light is on. The van is barely driveable, it shudders, stalls, and is a major safety concern for my family. I use this van to transport my 3 young children around, and I never know when it is going to stall. It has completely lost power on the highway, resulting in a near catastrophic accident. I have reached out to Chrysler directly, as well as the dealer. There is indeed many recalls on this year and model car, but I am told my VIN number is not included. Chrysler, and the dealership, Imperial Chrysler in Mendon Ma, refuse to address the issue because my VIN is not included, but yet my car is experiencing the same exact symptoms and issues that have already been recalled. Chrysler has announced a recall on approximately 198,000 model-year 2017-19 Pacifica minivans equipped with stop-start due to battery issues. A loose battery ground connection may result in an intermittent loss of power steering assist or a stall, increasing the risk of a crash. When I reached out directly to Chrysler, I was directed to a call center where the woman was extremely rude and short with me. She continuously repeated that my VIN is not affected and would not offer any further assistance. In the mean while, this car is unsafe.

While @ highway speed this vehicle lost ipower steering, power braking and the engine stalled out…this latest event prompted my complaint and was the third time I have experienced this situation. In all three incidents I was simply able to coast to the side of the road and stop. Thankfully after a few attempts to restart the vehicle started and ran. It was very frightening given it lost total power on all three occasions without notice or warning it like it just turns itself off. I contacted RollX vans the folks from whom we purchased this handicap transport vehicle and they informed me of a safety recall V53 for 2017-2019 Pacificas. The recall details the exact symptoms of what I experienced. I took the recall information and the vehicle to a local dealership Larry H Miller Chrysler, Tucson AZ and they mostly dismissed my account and said there is NO recall on my VIN despite the V53 recall. They said the tech couldn’t get it to duplicate and situation. They said they checked the grounds and it’s all OK. I am not convinced considering the timeline of their alleged repair and the answers I rec’d from the service writer when I asked specifics about the repair. I suspect they simply test drove it when it did not duplicate the situation they said it’s OK.

Engine failure; engine light P0306 error, cylinder 6 head gasket blown. Mileage 62k, Year 2019. Yes, vehicle is available for inspection upon request. The vehicle was a danger to my family and others, as it unexpectedly overheated on the freeway, and there were no known engine problems to that point. I drive a minivan for my family (2 parents and 3 children), and I am also a carpool parent for two other children, and regularly drive children to and from school, twice a day. An engine failure with no warning is a massive danger and a huge compromise to safety to the families involved and those on the road around us as it occurred unexpectedly on a freeway, at freeway speeds. Upon inspection by a mechanic, it was discovered that the vehicle had no coolant, the coolant had been leaking into the engine, causing mis-firing of cylinder 6, and the car overheated due to low coolant levels; the cylinder head gasket and exhaust manifold gasket was replaced. Additional engine components in poor condition and also replaced: all spark plugs, coolant housing, timing chain tensioner A and B, front crank shaft seal, timing cover gasket, oil filter housing, and rear engine mount. Additionally the cylinder head needed to be resurfaced. The vehicle/component has not been inspected by the manufacturer, police, or insurance reps.The vehicle and faulty components have been inspected by a mechanic. Leading up to the engine failure, there were no warnings of low coolant, as there is no coolant sensor; the engine light only turned on the day of engine failure; and a few days before engine failure, the only symptom observed was slightly stronger idling than normal, almost imperceptible.

I am writing to express my deep dissatisfaction with the ongoing issues plaguing my car. This dissatisfaction is compounded by the fact that this car was brand new when I picked it up from the dealership, with no miles on it. Since then, I have encountered a series of concerning problems. At around 30,000 miles, the batteries required replacement, followed shortly by a transmission replacement at 40,000 miles. Additionally, the TV screens throughout the car began shutting off autonomously, a persistent issue that remains unresolved. Subsequently, at 60,000 miles, both the engine and batteries needed replacement once again. Despite repeated efforts to address these issues under warranty, the car continues to experience persistent troubles. It often stalls every two days, and despite addressing these issues under warranty, the TV malfunctions persist. Furthermore, the situation has escalated with the engine now overheating and malfunctions occurring in critical safety features such as airbags, lights, and ACC. These concerns have created a myriad of safety issues within the vehicle, particularly during driving, with multiple safety concerns arising regarding the navigation and various electronic components.It is evident that these safety hazards are all mechanically related and have persisted since the car reached 30,000 miles. Additionally, amidst these significant safety concerns, one of the main safety components of the vehicle is compromised. Intermediately and on a consistent basis, the car doors open on their own, posing a serious risk. There have been instances where my son has inadvertently pressed the door to open from the outside, and the doors open without any form of key input. The key is not present, yet the door opens on its own, triggering the alarm. This ongoing issue has left me emotionally and monetarily drained over the past few years.