2007 Chrysler Pacifica

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING 30 MPH, THE VEHICLE STALLED AND THE OIL AND TRACTION CONTROL INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. THE VIN WAS UNAVAILABLE.

I PURCHASED MY 2007 CHRYSLER PACIFICA AT A DEALER SHIP IN FEBRUARY 2017. I HAVE JUST HAD THE VEHICLE FOR 5 MONTHS. THE CAR HAD EVERYTHING RUNNING AND WHEN I SAY EVERYTHING RUNNING; I MEAN A/C WAS WORKING JUST FINE AS WELL AS THE HEATER AND ALL WINDOWS ROLLED UP AND DOWN. I HAD EVERYTHING UPDATED ON THIS VEHICLE. NOW 5 MONTHS LATER, I HAVE NEIGHBORS ON 7/25/2017 AT AROUND 2PM THAT WITNESSED MY CAR CATCHING ON FIRE. HOW? I DON'T KNOW AND I AM CONFUSED AND WORRIED BECAUSE I HAD JUST PULLED UP TO MY HOME WITH MY FIANCE. OUR CAR CAUGHT ON FIRE ON 7/25/17 I HAD TO CALL THE FIRE FIGHTERS TO COME OUT AND PUT THE FIRE OUT. THIS WAS THE MOST SCARIEST THING I HAVE EVER EXPERIENCED. I AM OVERWHELMED. THE FIRE FIGHTERS PUT THE FIRE OUT AND NOW I AM WITH NO VEHICLE. I AM A SINGLE MOTHER OF 3 THAT WORKS A DOUBLE SHIFT JUST TO MAKE A WAY IN LIFE. I AM VERY DISAPPOINTED IN THIS EXPERIENCE AND FEAR FOR MY LIFE FROM HERE ON OUT. I AM SCARED TO DRIVE OR GET IN ANY CAR BECAUSE MIND YOU MY CAR HAD BEEN DRIVING PERFECTLY FINE. I AM DISGUSTED AT THE FACT THAT THERE ARE CRUEL PEOPLE OUT HERE WITH LICENSE DEALERSHIPS THAT ARE ABLE TO SELL VEHICLES WITH VEHICLES THAT CAN COST SOMEONE'S LIFE. THIS IS NOT ACCEPTABLE AND I AM REQUESTING AN EXPLANATION TO WHY THIS HAPPENED AND I WOULD LIKE SOME KIND OF REIMBURSEMENT FOR MY VEHICLE. ME AND MY CHILDREN DON'T HAVE THOUSANDS OF DOLLARS TO THROW AWAY I PAID FOR THIS CAR CASH. IF YOU NEED PROOF OF MY CAR I CAN SEND PICTURES AND REPORT FROM FIRE FIGHTERS. I CAN SEND YOU PROOF OF ME OWNING THE VEHICLE. I LOOK FORWARD TO SPEAKING WITH YOU SOON YOU MAY REACH ME AT [XXX] MY NAME IS [XXX] YOU MAY ALSO CALL ME VIA TELEPHONE AT [XXX]. THANK YOU FOR YOUR TIME. I HOPE YOU HAVE A GREAT DAY! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE GAS GAUGE DROPS TO ABSOLUTE ZERO AND THE LOW FUEL WARNING COMES ON EVEN THOUGH THERE IS PLENTY OF GAS IN THE TANK. THIS CAUSES A CHECK ENGINE LIGHT WITH THE CODE U1403. THERE ARE MANY OWNERS OF 2004-2007 CHRYSLER PACIFICAS THAT HAVE THIS EXACT SAME PROBLEM. THE GENERAL CONSENSUS ON FORUMS SPECIFIC TO THIS COMMON PROBLEM IS THERE IS A GAS PRESSURE PROBLEM THAT CAUSES THE GAUGE TO NOT READ CORRECTLY. PEOPLE WHO HAVE TAKEN THEIR CAR TO THE DEALER FOR REPAIR REPORT THAT THE DEALERS USUALLY SAY THE SOLUTION IS TO REPLACE BOTH FUEL PUMPS. CUSTOMERS, HOWEVER, REPORT THAT THIS IS EXPENSIVE AND USUALLY DOES NOT FIX THE PROBLEM (CHECK ENGINE LIGHT STAYS ON). MOST OWNERS SAY THE PROBLEM STEMS FROM THE POORLY DESIGNED SADDLE TANK AND BELIEVE THE PROBLEM IS WITH THE GAS PRESSURE. I CONTACTED CHRYSLER AND THEY WERE NO HELP AT ALL. TWO SEPARATE CUSTOMER SERVICE REPS TOLD ME TO TAKE IT TO THE DEALER. THERE HAVE BEEN HUNDREDS IF NOT THOUSANDS OF 2004-2007 PACIFICA OWNERS (I ALSO FOUND MANY JEEP FORUMS WITH THE SAME PROBLEM) AND SURELY CHRYSLER HAS A RECORD OF THESE PROBLEMS AND HOW TO FIX THEM. HAVING EACH OWNER TAKE THEIR CAR TO THEIR LOCAL CHRYSLER DEALER WITH NO COMMON DOCUMENTED FIX MEANS EACH OWNER IS RELYING ON TECHS THAT MAY OR MAY NOT BE AWARE OF THIS PROBLEM AND THE PROPER WAY TO FIX IT. TRIAL AND ERROR EACH TIME IS EXTREMELY WASTEFUL AND EXPENSIVE FOR THOUSANDS OF OWNERS. A RECALL WOULD AT LEAST ENSURE THAT EACH SERVICE CENTER HAS THE CORRECT INSTRUCTIONS ON WHAT IS EXACTLY WRONG AND PRECISELY HOW TO FIX IT.

JUST BOUGHT VEHICLE AND DRIVING ON THE HIGHWAY WITH SMALL CHILDREN WHEN THE CAR SURGED AND ABRUPTLY STALLED MOMENTARILY ON A 60 MPH HWY. WOULD ONLY DRIVE IN 1AT AND 2ND GEAR AND HAD NO WAY TO EXIT OFF HIGHWAY. ALMOST CAUSED A CAR PILE UP AS THE VEHICLE BEHIND ME HAD TO STOMP ON BRAKES ABRUPTLY. MECHANICS ARE SAYING TRANSMISSION. I HAVEN'T EVEN HAD THIS FOR A WEEK. IT WAS EXTREMELY UNSAFE AND I WAS TERRIFIED AS I HAD 5 LITTLE LIVES IN THE VEHICLE AT THAT TIME.

THIS VEHICLE HAS HAD ONE MAJOR ISSUE WITH THE FUEL SYSTEM. WHEN THE FUEL GAUGE GETS TO HALF WAY, THE GAUGE DROPS TO E AND DOES NOT WANT TO ACCEPT GAS. IT ACTS LIKE IT'S FULL AND YOU CAN BARELY PUT ANY GAS IN. WHEN THIS HAPPENS THE VEHICLE ACTS LIKE IT'S OUT OF GAS EVEN WHEN IT'S NOT CAUSING ME TO RUN OUT OF GAS WHILE DRIVING DOWN THE INTERSTATE AND SOMETIMES THE CAR WON'T EVEN START WHEN IT DROPS BELOW HALF WAY.ALSO, MY ODOMETER READS GASCAP LIKE THERE'S A LEAK BUT IT'S A BRAND NEW GAS CAP. I'VE READ DAYS WORTH OF INFORMATION ON THE WORLD WIDE WEB AND THIS IS THE MOST COMMON ISSUE BUT NOONE HAS DONE ANYTHING ABOUT IT. IT IS NOT FAIR TO THE CONSUMER. I KNOW I WILL NEVER BUY ANOTHER CHRYSLER AND I WILL WARN OTHERS NOT TO ALSO. NOT ONLY THAT BUT MY SEATBELTS DO NOT WORK ANYMORE, TWO OF THEM ANYWAY. MY KIDS HAVE TO SIT IN THE FAR BACK TO BUCKLE UP. I BOUGHT THIS VEHICLE USED. I'VE HAD THE FUEL PUMPS REPLACED, THE VAPOR CANISTER AND VAPOR FILTER REPLACED, GAS CAP, ECT. NOTHING REPAIRS THE ISSUE. I KNOW NOW WHY THE PREVIOUS OWNER GAVE IT UP, IF I DIDN'T HAVE TO PAY A DOWN PAYMENT, I WOULD HAVE ALREADY LET IT GO BACK.

I BOUGHT THE INCIDENT DATE JUNE 4; 2014 CONSUMER LOCATION UNION TOWN; OH VEHICLE A CHRYSLER PACIFICA 2007 VIN#2A8GM68X37R ENGINE 4.0 ON SEPTEMBER 7, 2016 HERE IN HALLANDALE BEACH, FLORIDA AND ABOUT 200 MILES AGO THE SAME REPORTED COMPLAINT LISTED ON YOUR NHTSA SITE AS SUMMARY OF COMPLAINT HAS JUST BEGUN WHICH IS THAT THE ELECTRONIC STABILITY CONTROL, BRAKE ASSIST SYSTEM, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED CURRENTLY EXCEPT (THERE IS AN ADDENUM) THE BRAKE MASTER CYLINDER MOTOR COMPONENT HAS ACTIVATED ITSELF WITH A WHIRLLING SOUND THAT VIBRATES THROUGHT TO THE BRAKE LEVEL RESERVOIR EVEN WHEN THE KEY SWITCH TO THE ENGINE (RUN) IS SWITCHED OFF; AND WITHOUT DICONNECTING THE BATTERY TERMINAL; THE BRAKE FLUID DISTRIBUTION MOTOR STAYES ON AND DRAINS THE BATTERY; VEHICLE WOULD NOT START UNTILL BATTERY IS RECHARGED SO THE TERMINAL HAS TO BE REMOVED WHEN STIOPPED (PARKED) FOR SHORT OR LENGTH OF TIME. UNIQUE PROBLEM; I'M TRYING TO SOLVE THIS MYSELF AS A CIVIL ENGINEER BY/AND UPKEEP OWNER OF THE VEHICLE; EVEN WITH AUTO MECHANIC MECHANICAL ASSISTANCE TO INCLUDE THE MANUFACTURE; CHRYSLER.