2007 Chrysler Pacifica

PURCHASED NEW 2007 CHRYSLER PACIFICA. AT APPROX. 1,000 MILES DRIVEN SHUDDERING OCCURRED INTERMITTENTLY BUT FREQUENTLY. RETURNED TO DEALER IN EARLY OCT. 2007. SAID COULD NOT DUPLICATE. PROBLEM STILL OCCURRED. RETURNED TO DEALER AGAIN A FEW DAYS LATER. TOLD WE HAD DEFECTIVE TORQUE CONVERTER. THE PART WAS ORDERED AND REPLACED IN NOV.2007. SHORTLY AFTER REPLACEMENT SHUDDERING RETURNED. AGAIN INTERMITTENT. USUALLY OCCURS BETWEEN 20-40 MPH AND OFTEN TIMES ON INCLINES. (SIMILIAR TO DRIVING OVER RUMBLE STRIPS) CONTINUED REPORTING THE PROBLEM AND RETURNING TO DEALER. OVER 6 TIMES NOW AS OF JAN.2008. EACH TIME THEIR RESPONSE IS THEY CANNOT DUPLICATE THE PROBLEM. OTHER ISSUES SUCH AS DRIVER'S SIDE SPEAKER NOT WORKING RIGHT, NOW IT'S ON THE 3RD ATTEMPT TO FIX. RECENTLY, THE PASSENGER SIDE MIRROR WAS STUCK IN PLACE AND CONTROLS WOULDN'T MOVE IT. THAT WAS FIXED. LEFT BLINKER STAYS ON INTERMITTENTLY. WHEN BROUGHT TO THEIR ATTENTION, THEY CLAIM THEY CANNOT DUPLICATE PROBLEM. CONTACTED CHRYSLER 2X IN JANUARY ESP. REGARDING TORQUE CONVERTER PROBLEM. DURING THE COURSE OF ALL THIS WE BECAME AWARE OF NUMEROUS OTHERS WHO HAVE SAME PROBLEM. ALSO READ TSB'S ISSUED PRIOR TO AND AFTER PURCHASE OF OUR VEHICLE. ONE STATES PROBLEM CANNOT BE DUPLICATED. YET, CHRYSLER'S RESPONSE IS THAT IF IT CANNOT BE DUPLICATED BRING IT TO ANOTHER DEALER! I TOLD THEM AT THIS POINT AND THE INFO. I GATHERED I DO NOT BELIEVE IT IS A DEALER PROBLEM, THEY HAVE A FAULTY PRODUCT.. I HAVE 3 YOUNG CHILDREN AND PURCHASED A VEHICLE TO HAVE A SAFE & RELIABLE VEHICLE. ONE OF MY CHIDLREN HAS EPILEPSY AND I NEVER NO WHEN SHE'LL NEED EMERGENCY CARE. I HAVE TRIED UNSUCCESSFULLY FOR MONTHS TO RESOLVE THIS PROBLEM, FIRST WITH THE DEALER & NOW WITH CHRYSLER. I AM NOT ONE TO FILE COMPLAINTS OR TAKE OTHER AVENUES, BUT THIS EXPERIENCE WITH CHRYSLER HAS LEFT ME NO ALTERNATIVE. TO DATE, MY VEHICLE HAS BEEN OUT OF SERVICE 11 DAYS. *CN

I PURCHASED 2007 PACIFICA IN FEB 07, WITHIN 2 MONTHS HAD BEEN BACK TO DEALER TWICE FOR KNOCKING WHILE DRIVING AND VEHICLE FEELING LIKE IT WANTED TO STALL, ALSO FOR EXTREMELY "ROUGH RIDE" WHEN TRAVELING OVER THE SMALLEST OF BUMPS IN ROAD. DEALER SERVICED VEHICLE TWICE, ONCE REPLACING TORQUE CONVERTER AND ONCE REPLACING MOTOR MOUNTS. THE PROBLEMS CONTINUE, ALTHOUGH LESS THAN BEFORE. *TR

I WAS IN A REAR END COLLISION WITH MY 2007 CHRYSLER PACIFICA. I WAS HIT FROM BEHIND BY A CAR THAT WAS TRAVELING 50 MPH AND SHOVED INTO THE VEHICLE IN FRONT OF ME. MY AIR BAG DID NOT GO OFF AND MY DRIVERS SEAT BROKE UPON MY BEING THRUST BACK AFTER INITIAL FORWARD THRUSTING CAUSING MY LEGS TO GO UP UNDER THE DASH CAUSING INJURY TO MY LEGS AND A TORN DISC IN MY BACK FROM THE SEAT BREAKING. *TR

AFTER THE CAR WAS A MONTH OLD A THUMPING STARTED UNDERNEATH UPON STARTING. AT TIMES THE THUMPING (SHUDDERING) IS SEVERE AND THE ENGINE DOES NOT START. AFTER THE TRANSMISSION WAS REPROGRAMMED (I DOUBT IT WAS REALLY DONE AS THERE IS NO STICKER UNDERTHE HOOD AS REQUIRED) THE CAR, SOMETIMES, LURCHES LIKE A NEW DRIVER WITH STANDARD SHIFT. THE CAR, SOMETIMES AT AROUND 32MPH, SURGES OR PULSES. THE CLIMATE CONTROL HAS NOT WORKED ACCORDING TO THE INSTRUCTIONS IN THE MANUAL SINCE DAY ONE. NOW IN COLDWEATHER, WHEN IT IS DIRECTED TO THE FLOOR, SO MUCH HEAT COMES FROM THE DEFROSTER THAT I GET A HEADACHE AND THE FLOOR IS FREEZING. THERE IS A CLUNKING IN THE RIGHT FRONT ON NEARLY ANY ROAD SURFACE. I DO NOT FEEL THAT IT IS A BALL JOINT, BUT RATHER A STRUT. I SCHEDULED AN ARBITRATION, BUT NCDS DID NOT BOTHERTO LET ME KNOW IF THE ARBITRATOR COULD MAKE THE MEETING, SO I DID NOT ATTEND. THE MEETING PROCEEDED WITHOUT ME AND THE ARBITRATOR AND CHRYSLER SEEM TO FEEL THAT EVERYTHING MY CAR DOES IS NORMAL. I HAVE BEEN IN THE AUTO REPAIR BUSINESS FOR 40 YEARS AND HAVE BETTER THINGS TO DO THAN MAKE UP PROBLEMS.*CN

I TOOK MY CAR IN FOR TRANSMISSION ISSUES, EVER TIME I WOULD CHANGE MY GEARS THE SUV WOULD JERK. I TOOK IT IN, AND THEY SAID I HAD A BROKEN FRONT AND REAR MOTOR MOUND. SO THEY REPLACED THE FRONT, AND ORDERS A REAR. AFTER LEAVING THE THAT DAY MY ESP/BASS LIGHT CAME ON AND MY POWER LIGHT CAN MY CAR REAR TIRES WERE LOCKING. I CALLED THEM THE NEXT DAY AND TOOK IT IN 2 DAYS LATER DUE TO BEING BOOKED, AND THEY FIX THE REAR MOUND, BUT SAID NOTHING WAS WRONG WITH THE ESP/BASS LIGHT AND THE OTHER LIGHTS. MY TRANSMISSION IS STILL JERKING WHEN DRIVING. SO I TOOK IT TO THEIR OTHER DEALERSHIP, I TOLD HER MY ENGINE LIGHT CAM ON AND WILL NOT TURN OFF NOW. MY CAR SEEM TO WANT TO DIE. I GOT SCARED, AND STOPPED WAITED 30MINS THEN TURNED IT BACK ON, AND LIGHTS WERE STILL ON. SO NOW MY TRANSMISSIONS JERKS, THEY SAID THEY FIXED MY MOTOR MOUNDS AND THAT WOULD FIX IT, BUT DIDN'T. MY BRAKES ARE NOW KNOCKING, AND THEY SAID IT WILL DO THAT BECAUSE THE CAR NOTICES WATER ON ROAD SO THEY KNOCK. LOL THAT FULL OF IT. YESTERDAY THERE WAS NO RAIN, AND THEY WERE KNOCKING WHEN I WOULD BRAKE. VERY SCARY. MY CAR SOMETIMES FEEL LIKE IT'S GOING TO DIE WHEN I TAKE OFF. THEY SAID THERE'S NOTHING WRONG. WHEN I HIT A BUMP, THE FRONT END SOUND LIKE THERE'S SOMETHING LOOSE . FEELS LIKE MY ENGINE IS JUST SITTING THERE. ONE OF THE TECH TOLD ME WHEN I WENT IN THE LAST TIME WHICH WAS 12-17-07 THE HAD A RECALL ON MOTOR MOUNDS DUE TO MY ENGINE BEING SO POWERFUL IT BRAKES THE ONES ON THERE DUE TO USING SAME 06 MODELS MOUNDS. SO I TOLD THEM WHY HAVEN'T I BEEN INFORMED OF THIS. THEY SAID WELL WHEN THEY BRAKE YOU JUST COME IN. JUST TO LET YOU KNOW, I HAVEN'T EVEN PAID MY FIRST CAR NOTE. I PICKED IT UP YESTERDAY, AND STILL IT JERKS AND WHEN I PUSH THE BRAKE IN THE SHIFTER IS KNOCKING NOW!! I TOLD THEM I GOING TO SEE ABOUT THE LEMON LAW, THEY SAID I DON'T HAVE ONE. WHERE DO I STAND. I HAVE THREE CHILDREN AND I FEEL THIS CAR IS UNSAFE FOR US, THEY MAKE ME FEEL LIKE I'M CRAZY WHEN I TELL THEM ABOUT WHAT'S GOING ON. *TR

CHRYSLER PACIFICA EXPERIENCED A POWER STEERING FLUID LEAK THAT DUE TO THE LOCATION OF THE LEAK IGNITED THE ENGINE COMPARTMENT ON FIRE. THE VEHICLE WAS TOTALED AND SIGNIFICANT PROPERTY DAMAGE WAS DONE. THREE VEHICLE OCCUPANTS WERE ABLE TO ESCAPE WITHOUT BODILY INJURY BUT WERE FRIGHTENED BY THE INCIDENT. CHRYLSER HAS NOT CONTACTED ME WITH ANY RESOLUTION. THEY REPLACED THE VEHICLE WITH ANOTHER BUT HAVE NOT CLARIFIED WHAT REMEDY IF ANY IS NECESSARY ON ALL OTHER PACIFICAS. *TR

DUE TO SURROUNDING HIGHWAY TRAFFIC SPEED AND CONDITIONS, FORCED TO HIT A LARGE BREED DOG IN ROADWAY, DOG RAN OFF, VEHICLE SHUT DOWN, DEAD VEHICLE "COASTED/STEERED" OFF ROADWAY TO SHOULDER, TOWED TO DEALER, "WIRING CONNECTOR AT PCM CAME APART," NO SIGNIFICANT VEHICLE BODY DAMAGE. CONCERNED ABOUT SUBSEQUENT WIRING VULNERABILITY REGARDING ROADWAY DEBRIS AND VEHICLE SHUTTING DOWN ON THE HIGHWAY. *JB

TRIED TO STOP AT A RED LIGHT FROM 45 MPH. CAR SLOWED TO ABOUT 5 MPH BUT WOULD NOT STOP. REAPPLIED BRAKES, ENGINE ACCELERATED (FOOT NOT ON ACCELERATOR) PULLED OUT OF GEAR, INTO NEUTRAL, ENGINE WENT INTO SCREAMING ACCELERATION RE-ENGAGED IN "DRIVE", ENGINE CALMED DOWN. EPISODE REPEATED LATER THAT SAME NIGHT. CAR RETURNED NEXT DAY WHEN RENTAL OFFICE WAS OPEN. *TR