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2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

About this comparison →

When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

What owners actually said

326 reports
73,000 miles · Dec 28, 2013
Fuel System, Gasoline

AFTER MY 2007 CHRYSLER PACIFICA FUEL GAUGE GETS BELOW 1/2 TANK, THE GAUGE STARTS DROPPING AT AN ALARMING RATE. IF I DRIVE 1 MILE IT REACTS INDICATING AS MUCH AS A 10 MILE DROP. WHILE SITTING AT A STOP LIGHT THE GAS GAUGE JUMPS AROUND BETWEEN 2 AND 3 MILES DIFFERENCES. I DO NOT GET A FULL 20 GALLON DRIVE FROM MY VEHICLE. I CAN F…

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AFTER MY 2007 CHRYSLER PACIFICA FUEL GAUGE GETS BELOW 1/2 TANK, THE GAUGE STARTS DROPPING AT AN ALARMING RATE. IF I DRIVE 1 MILE IT REACTS INDICATING AS MUCH AS A 10 MILE DROP. WHILE SITTING AT A STOP LIGHT THE GAS GAUGE JUMPS AROUND BETWEEN 2 AND 3 MILES DIFFERENCES. I DO NOT GET A FULL 20 GALLON DRIVE FROM MY VEHICLE. I CAN FILL UP THE CAR BUT ONCE THE GAUGE INDICATES IT'S EMPTY THE CAR WILL NOT START. I LOGGED IT AS ONLY SHOWING 320 MILES AND GOING EMPTY, WHEN FULL THE GAUGE INDICATES 400 MILES. THIS READING IS CHANGING NOW ON A WEEKLY BASIS. I HAVE LOOKED ON THE INTERNET AND OTHER PEOPLE ARE COMPLAINING ABOUT THE SAME PROBLEM WITH THIS CAR. *TR

NHTSA ODI #10557580

Mileage unknown · Dec 27, 2013
EngineFuel System, Gasoline

THE VEHICLE SHUTS OFF WHILE DRIVING AT LOW SPEEDS MOSTLY IT HAPPENS WHEN GOING AROUND CURVES. I TOOK IT TO THE DEALERSHIP THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH IT THEY JUST SAID THEY COULD REPLACE THE 2 FUEL PUMPS FOR $900 BUT COULD NOT GUARANTEE THAT WOULD FIX THE PROBLEM. I DID NOT HAVE THE PUMPS CHANGED. WHEN THE VE…

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THE VEHICLE SHUTS OFF WHILE DRIVING AT LOW SPEEDS MOSTLY IT HAPPENS WHEN GOING AROUND CURVES. I TOOK IT TO THE DEALERSHIP THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH IT THEY JUST SAID THEY COULD REPLACE THE 2 FUEL PUMPS FOR $900 BUT COULD NOT GUARANTEE THAT WOULD FIX THE PROBLEM. I DID NOT HAVE THE PUMPS CHANGED. WHEN THE VEHICLE SHUTS OFF LOSS OF POWER ASSIST STEERING IS LOST AND POWER ASSIST BRAKES MAKING IT DANGEROUS TO NAVIGATE TO A STOP TO RESTART IT. *TR

NHTSA ODI #10557499

101,000 miles · Dec 18, 2013
Fuel/propulsion System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE FUEL GAUGE METER DISPLAYED AN ERRONEOUS FUEL LEVEL READING. THE CONTACT STATED THAT THE FUEL GAUGE METER SHOWED THAT THE FUEL TANK WAS HALF FULL AND AFTER DRIVING APPROXIMATELY 5 MILES THE GAUGE INDICATED THE FUEL TANK WAS EMPTY.…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT WAS DRIVING APPROXIMATELY 50 MPH WHEN THE FUEL GAUGE METER DISPLAYED AN ERRONEOUS FUEL LEVEL READING. THE CONTACT STATED THAT THE FUEL GAUGE METER SHOWED THAT THE FUEL TANK WAS HALF FULL AND AFTER DRIVING APPROXIMATELY 5 MILES THE GAUGE INDICATED THE FUEL TANK WAS EMPTY. THE VEHICLE WAS REPAIRED BUT THE DEFECT WAS NOT REMEDIED. THE CONTACT WAS NOT SURE OF THE EXACT REPAIRS MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 101,000.

NHTSA ODI #10556541

31,201 miles · Dec 18, 2013
Engine

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SURGED WITH HESITATION IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS WHERE THE ENGINE MOTOR MOUNT WAS REPLACED EACH TIME. THE FAILURE RECURRED AND THE VEHICLE WAS …

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE SURGED WITH HESITATION IN A JERKING MOTION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON THREE SEPARATE OCCASIONS WHERE THE ENGINE MOTOR MOUNT WAS REPLACED EACH TIME. THE FAILURE RECURRED AND THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 31,201.

NHTSA ODI #10556516

78,000 miles · Nov 1, 2013
Electrical SystemPower TrainVehicle Speed Control

I WAS DRIVING DOWN THE STREET AT APPROXIMATELY 25 MILES PER HOUR AND LOST THE ABILITY TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE CAR DROVE NORMALLY FOR ABOUT A MILE, AND THEN BEHAVED THE SAME WAY. I WENT TO THE DEALER FOR AN INSPECTION A MONTH AFTER PURCHASING THE VEHIC…

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I WAS DRIVING DOWN THE STREET AT APPROXIMATELY 25 MILES PER HOUR AND LOST THE ABILITY TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE CAR DROVE NORMALLY FOR ABOUT A MILE, AND THEN BEHAVED THE SAME WAY. I WENT TO THE DEALER FOR AN INSPECTION A MONTH AFTER PURCHASING THE VEHICLE BECAUSE THE PERFORM SERVICE INDICATOR WAS DISPLAYED, THE ONLY SUGGESTION WAS TO FIX MOTOR MOUNTS. THE BATTERY DIED ON ME A WEEK LATER, AND NOW THE CAR IS LOSING POWER WHILE I'M IN TRAFFIC. THE VEHICLE IS TURNING INTO A MONEY PIT. *TR

NHTSA ODI #10550568

60,000 miles · Oct 29, 2013
Fuel System, Gasoline

WHEN I STARTED THE CAR, THE CHECK ENGINE LIGHT CAME ON AND THE WORD 'GASCAP' APPEARED IN PLACE OF THE CAR'S MILEAGE. I READ THE OWNER'S MANUAL AND FOLLOWED DIRECTIONS TO RESET THE MESSAGE AFTER TIGHTENING GAS CAP. IT HAD NO EFFECT. I WENT TO AUTOZONE AND HAD THEM RUN A FREE DIAGNOSTIC SCAN WHICH RETURNED THE DIAGNOSIS OF: EVAPOR…

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WHEN I STARTED THE CAR, THE CHECK ENGINE LIGHT CAME ON AND THE WORD 'GASCAP' APPEARED IN PLACE OF THE CAR'S MILEAGE. I READ THE OWNER'S MANUAL AND FOLLOWED DIRECTIONS TO RESET THE MESSAGE AFTER TIGHTENING GAS CAP. IT HAD NO EFFECT. I WENT TO AUTOZONE AND HAD THEM RUN A FREE DIAGNOSTIC SCAN WHICH RETURNED THE DIAGNOSIS OF: EVAPORATIVE EMISSION SYSTEM LEAK. I INSTALLED A NEW GAS CAP AND FOLLOWED DIRECTIONS TO RESET MESSAGE. THE CHECK ENGINE LIGHT AND 'GASCAP' MESSAGE REMAIN. *TR

NHTSA ODI #10549955

91,000 miles · Oct 15, 2013
Fuel System, Gasoline

I TOOK MY 2007 CHRYSLER IN BECAUSE OF FUEL GAUGE NOT READING PROPERLY, DEALER SAID I HAD BAD FUEL PUMPS, CHANGED PUMPS AND SEALS APPROXIMATELY $1100 GAUGE STILL NOT WORKING DEALER CLAIMS BAD MODULE PAID $350.00 GAUGE STILL NOT WORKING, DEALER SAID IT COULD BE BATTERY CABLE CHANGED THAT STILL NOT WORKING, DEALER SAID IT HAVE A BA…

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I TOOK MY 2007 CHRYSLER IN BECAUSE OF FUEL GAUGE NOT READING PROPERLY, DEALER SAID I HAD BAD FUEL PUMPS, CHANGED PUMPS AND SEALS APPROXIMATELY $1100 GAUGE STILL NOT WORKING DEALER CLAIMS BAD MODULE PAID $350.00 GAUGE STILL NOT WORKING, DEALER SAID IT COULD BE BATTERY CABLE CHANGED THAT STILL NOT WORKING, DEALER SAID IT HAVE A BAD FUEL TANK, CHANGED TANK FUEL GAUGE STILL ERRATIC, NOW CAR CUTS OFF FOR NO REASON, YOU CANNOT PUT GAS IN THE CAR WITHOUT THE CAR ACTING AS IF IT IS FULL, FUEL GAUGE STILL DOES NOT WORK AND CAR DISPLAYING MORE ISSUES NOW THAN I STARTED WITH AND I HAVE HAD THE MOTOR MOUNTS AT LEAST 5 TIMES SINCE I HAD THE CAR. DEALER EVEN SAID FUEL GAUGES SOMETIMES JUMP AROUND.I FEEL LIKE I HAVE BEEN TAKEN TOTAL ADVANTAGE OF, IT APPEARS I HAVE BEEN SOLD A DEFECTIVE CAR AND NO ONE WANTS TO TAKE RESPONSIBILITY FOR IT. LOOK AT THE HUNDREDS OF SIMILAR COMPLAINTS AND CHRYSLER DOES NOTHING. *TR

NHTSA ODI #10547961

50,000 miles · Sep 6, 2013
Power Train

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE …

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE STOPPED ACCELERATING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 50,000.

NHTSA ODI #10542268

78,000 miles · Aug 19, 2013
Power Train

VEHICLE IS PARKED IN THE GARAGE AND UNABLE TO PUT THE CAR IN REVERSE TO BACK OUT. AFTER GOOGLING THE PROBLEM ,IT SEEMS THAT MANY OWNERS HAVE HAD THIS ISSUE AND DISCUSSING WITH CHRYSLER CUSTOMER SERVICE THEIR ANSWER WAS TO ENGAGE THE PINK PLASTIC BUTTON INSIDE SHIFTER CONSOLE WHICH I'M AFRAID DID NOT WORK FOR ME. I'VE SINCE REL…

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VEHICLE IS PARKED IN THE GARAGE AND UNABLE TO PUT THE CAR IN REVERSE TO BACK OUT. AFTER GOOGLING THE PROBLEM ,IT SEEMS THAT MANY OWNERS HAVE HAD THIS ISSUE AND DISCUSSING WITH CHRYSLER CUSTOMER SERVICE THEIR ANSWER WAS TO ENGAGE THE PINK PLASTIC BUTTON INSIDE SHIFTER CONSOLE WHICH I'M AFRAID DID NOT WORK FOR ME. I'VE SINCE RELEASED THE CABLE INSIDE THE HOOD TO FREE UP THE SHIFTER AND NOW IN THE SHOP FOR REPAIR. CHRYSLER IS AWARE OF THIS ISSUE AND MADE CORRECTIONS FOR THE 05-07 300'S &CHARGERS BUT NEGLECTED THE PACIFICAS,FOR WHAT REASON I DON'T KNOW. *TR

NHTSA ODI #10536143

88,000 miles · Aug 18, 2013
Fuel/propulsion System

WHEN I STARTED THE CAR, THE CHECK ENGINE LIGHT CAME ON AND THE WORD 'GASCAP' APPEARED IN PLACE OF THE CAR'S MILEAGE. I READ THE OWNER'S MANUAL AND FOLLOWED DIRECTIONS TO RESET THE MESSAGE AFTER TIGHTENING GAS CAP. IT HAD NO EFFECT. I WENT TO AUTOZONE AND HAD THEM RUN A FREE DIAGNOSTIC SCAN WHICH RETURNED THE DIAGNOSIS OF: EVA…

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WHEN I STARTED THE CAR, THE CHECK ENGINE LIGHT CAME ON AND THE WORD 'GASCAP' APPEARED IN PLACE OF THE CAR'S MILEAGE. I READ THE OWNER'S MANUAL AND FOLLOWED DIRECTIONS TO RESET THE MESSAGE AFTER TIGHTENING GAS CAP. IT HAD NO EFFECT. I WENT TO AUTOZONE AND HAD THEM RUN A FREE DIAGNOSTIC SCAN WHICH RETURNED THE DIAGNOSIS OF: EVAPORATIVE EMISSION SYSTEM LEAK. I INSTALLED A NEW GAS CAP AND FOLLOWED DIRECTIONS TO RESET MESSAGE. THE CHECK ENGINE LIGHT AND 'GASCAP' MESSAGE REMAIN. *TR

NHTSA ODI #10535918

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.