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2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

About this comparison →

When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

What owners actually said

326 reports
100,000 miles · Oct 2, 2015
EnginePower Train

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED FORWARD AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRE…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE JERKED FORWARD AND ACCELERATED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR ENGINE MOUNTS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. IN ADDITION, THE CONTACT ALSO MENTIONED THAT THE VEHICLE FAILED TO SHIFT INTO THE REVERSE POSITION AND STALLED INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10779193

100,000 miles · Sep 23, 2015
Engine

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10775365

150,000 miles · Sep 4, 2015
Power Train

UPPER HOUSING SHOCK UNDERNEATH THE HOOD ROTTED OFF THE SIDE WALL. OTHER SIDE STARTING TO ROT OFF TO

NHTSA ODI #10761653

90,000 miles · Sep 3, 2015
Suspension

THIS LETTER IS TO FILE A COMPLAINT REGARDING CHRYSLER GROUP LLC FOR REPAIRS MADE TO A 2007 CHRYSLER PACIFICAS FRONT ENGINE CRADLE WITHIN A 10-YEAR OR 150,000 PERIOD SIMILAR TO THE EXTENDED WARRANTY COVERAGE OF A PREVIOUS RECALL TO CHRYSLER PACIFICA MODEL YEARS 2004-2005. I EXPERIENCED AN ENGINE CRADLE SAFETY CONCERN AND THI…

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THIS LETTER IS TO FILE A COMPLAINT REGARDING CHRYSLER GROUP LLC FOR REPAIRS MADE TO A 2007 CHRYSLER PACIFICAS FRONT ENGINE CRADLE WITHIN A 10-YEAR OR 150,000 PERIOD SIMILAR TO THE EXTENDED WARRANTY COVERAGE OF A PREVIOUS RECALL TO CHRYSLER PACIFICA MODEL YEARS 2004-2005. I EXPERIENCED AN ENGINE CRADLE SAFETY CONCERN AND THIS MATTER WAS SIMILAR TO THAT INCLUDED IN THE CHRYSLER PACIFICA MODEL YEARS 2004-2005 RECALL. THE PERFORATION OF CORROSION ON THE ENGINE CRADLE WAS A SAFETY HAZARD AND AS A RESULT WOULD NOT PASS THE VIRGINIA SAFETY INSPECTION REQUIREMENTS, THUS REQUIRING REPAIR. THREE ATTEMPTS WERE MADE TO FIND A USED PART, BUT ALL PARTS RECEIVED HAD CORROSION IN THE SAME PLACE. THE REPAIR WAS MADE WITH CHRYSLER OEM PARTS. SINCE THIS SAFETY ISSUE WAS A SIMILAR THE PREVIOUS CHRYSLER RECALL, AND TO CORRECT A SAFETY HAZARD, I REQUEST REIMBURSEMENT FOR THE REPAIR.

NHTSA ODI #10761171

96,125 miles · Aug 29, 2015
Electrical SystemEngineSteering

HAVE OWNED A 2007 CHRYSLER PACIFICA FOR ALMOST 3 YEARS NOW - BOUGHT IT USED AND ENJOY MOST FEATURES OF THIS CAR HAVING WAITED FOR A FEW YEARS TO PURCHASE ONE AFTER HAVING RECURRING (AND COSTLY) REPAIR ISSUES WITH MY PREVIOUS CHRYSLER (CIRRUS.) HOWEVER, FOR THE PAST YEAR, I'VE EXPERIENCED INTERMITTENT STALLING ISSUES WITH MY CAR …

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HAVE OWNED A 2007 CHRYSLER PACIFICA FOR ALMOST 3 YEARS NOW - BOUGHT IT USED AND ENJOY MOST FEATURES OF THIS CAR HAVING WAITED FOR A FEW YEARS TO PURCHASE ONE AFTER HAVING RECURRING (AND COSTLY) REPAIR ISSUES WITH MY PREVIOUS CHRYSLER (CIRRUS.) HOWEVER, FOR THE PAST YEAR, I'VE EXPERIENCED INTERMITTENT STALLING ISSUES WITH MY CAR - WHILE OPERATING/DRIVING AND I AM NOW TERRIFIED OF THE WHAT "IFS" SINCE I THOUGHT WE'D RESOLVED THE ISSUE JUST OVER A MONTH AGO WHEN REPLACING MY EGR VALVE. THIS WAS A HUGE EXPENSE PARTICULARLY SINCE I'VE BEEN UNDEREMPLOYED FOR A WHILE NOW, BUT THEN AGAIN TODAY WHILE DRIVING WITH MY YOUNG DAUGHTER THE ISSUE HAPPENED AGAIN!! I TOO HAVE HAD MY SHARE OF BEING INCONVENIENCED BY TAKING TO MULTIPLE MECHANICS AND REPAIR SHOPS SAYING THEY NEED TO "MIMICK" THE ISSUE IN ORDER TO FIND THE PROBLEM. SINCE THIS ISSUE OCCURS INTERMITTENTLY, HOW IS THAT EXACTLY SUPPOSE TO HAPPEN??? CHRYSLER CORPORATE REALLY NEEDS TO STEP UP AND ADDRESS THIS ISSUE ASAP SINCE THIS APPEARS TO BE A MAJOR ISSUE AND POSSIBLE DEFECT ON THE PRODUCTS THEMSELVES USED WHEN MANUFACTURING THIS CAR AND/OR A HUGE DEFECT OF THIS PARTICULAR MAKE AND MODEL OF VEHICLE, IN GENERAL! CHRYSLER - PLEASE HEAR US BEFORE YOU ALL ARE FACED WITH AN EVEN LARGER PENALTY THAN THE ONES USED TO RECENTLY BAIL YOU OUT - PLEASE DON'T MAKE A FURTHER MOCKERY OF THE PROCESS BY IGNORING THE VOICE OF YOUR CONSUMER ON SUCH A MAJOR HEALTH AND SAFETY CONCERN. TO ECHO THE WORDS OF ANOTHER COMPLAINT I CAME ACROSS IN MY RESEARCH OF THIS SPECIFIC ISSUE... THE PRICE TO REPLACE A DEFECT IS MUCH LESS THAN THAT OF A HUMAN LIFE!!

NHTSA ODI #10760157

122,000 miles · Aug 24, 2015
Fuel/propulsion System

MUCH DIFFICULTY IN FILLING THE FUEL TANK, THE PUMP HANDLE WOULD CONTINUOUSLY SHUT OFF, AS THOUGH THE TANK WAS FULL, WE HAD TO REPEATEDLY OPERATE THE HANDLE OFF AND ON FOR SEVERAL MINUTES. THE FUEL GAUGE WOULD NEVER SHOW THE TANK AS FULL. IT WOULD ALSO, DURING NORMAL OPERATION, REACH HALF EMPTY, THEN PLUNGE TO EMPTY, SOMETIMES …

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MUCH DIFFICULTY IN FILLING THE FUEL TANK, THE PUMP HANDLE WOULD CONTINUOUSLY SHUT OFF, AS THOUGH THE TANK WAS FULL, WE HAD TO REPEATEDLY OPERATE THE HANDLE OFF AND ON FOR SEVERAL MINUTES. THE FUEL GAUGE WOULD NEVER SHOW THE TANK AS FULL. IT WOULD ALSO, DURING NORMAL OPERATION, REACH HALF EMPTY, THEN PLUNGE TO EMPTY, SOMETIMES ILLUMINATING THE EMPTY LIGHT!! WE WERE TOLD BY OUR CHRYSLER SERVICE MANAGER, ON THREE SEPARATE OCCASIONS, THAT OUR CAR WAS REPAIRED, IT WAS NOT REPAIRED !!!! $1500 ON A NEW FUEL TANK, AND HUNDREDS ON RENTAL CARS LATER, OUR CAR IS STILL NOT FIXED!!! NEVER AGAIN!!!!

NHTSA ODI #10758934

150,000 miles · Aug 7, 2015
Fuel/propulsion System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN SHE ADDED TWO AND A HALF GALLONS OF FUEL, THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS EMPTY AND THE LOW FUEL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,0…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHEN SHE ADDED TWO AND A HALF GALLONS OF FUEL, THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS EMPTY AND THE LOW FUEL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED DAILY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ODI #10747103

132,135 miles · Jul 28, 2015
Electrical System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. AFTER THE DRIVER SIDE WINDOW WAS ROLLED DOWN, ALL FOUR WINDOWS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN FUSE AND THE WIRING HARNESS IN THE DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAIL…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. AFTER THE DRIVER SIDE WINDOW WAS ROLLED DOWN, ALL FOUR WINDOWS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN FUSE AND THE WIRING HARNESS IN THE DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,135.

NHTSA ODI #10744355

170,000 miles · Jul 16, 2015
Electrical System

I HAVE A 2007 CHRYSLER PACIFICA THAT HAS BEEN DIAGNOSED AS HAVING A BAD TIPM, THE CAR WOULD LOSE ALL INTERIOR POWER ALONG WITH WINDSHIELD WIPERS; THIS IS EXTREMELY DANGEROUS AS THIS WOULD HAPPEN DURING RAIN.

NHTSA ODI #10734647

109,000 miles · Jul 16, 2015
Engine

I HAVE HAD THIS 2007 PACIFICA SINCE 2009, BOUGHT IT WITH 12,000 MILES ON IT. IT NOW HAS 109,000 MILES. IN THE PAST YEAR THE CAR HAS STALLED INTERMITTENTLY WHEN SLOWING DOWN AT STOPS, TOOK IT IN, NO PROBLEM FOUND. IT HAS ALSO HAD LIGHT SMOKE COMING FROM UNDER THE HOOD INTERMITTENTLY SINCE I BOUGHT IT, HAD IT LOOKED AT SEVERAL TIM…

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I HAVE HAD THIS 2007 PACIFICA SINCE 2009, BOUGHT IT WITH 12,000 MILES ON IT. IT NOW HAS 109,000 MILES. IN THE PAST YEAR THE CAR HAS STALLED INTERMITTENTLY WHEN SLOWING DOWN AT STOPS, TOOK IT IN, NO PROBLEM FOUND. IT HAS ALSO HAD LIGHT SMOKE COMING FROM UNDER THE HOOD INTERMITTENTLY SINCE I BOUGHT IT, HAD IT LOOKED AT SEVERAL TIMES, NO PROBLEM FOUND. THIS WEEK I WAS DRIVING THE CAR AT @30ISH MPH WHEN IT STALLED ON A BUSY ROAD, BUT WAS LUCKILY ABLE TO TURN OFF THE ROAD WITH NO POWER STEERING SAFELY. IT HAS BEEN AT THE DEALERS FOR 3 DAYS AND NO PROBLEM FOUND AT THIS POINT. I HAVE CHILDREN AND NO LONGER FEEL SAFE DRIVING THEM IN THIS VEHICLE. IF THER IS "NO PROBLEM" TO FIX, THAT IS A MAJOR PROBLEM, BECAUSE A CAR STALLING WAITING TO BE HIT AND SOMEONE INJURED, IS A PROBLEM!!! I HAVE CALLED CORPORATE AND AWAITING TO SPEAK WITH A CASE MANAGER ABOUT THIS ISSUE, BUT FROM WHAT I HAVE READ ONLINE, IF THE DEALERSHIP CANNOT MIMIC THE ISSUE, THEN CORPORATE WILL LIKELY SAY THERE IS NO PROBLEM. I CANNOT JUST WAIT TO SEE IF IT HAPPENS AGAIN, AND NEXT TIME ON THE HIGHWAY AS I HAVE READ IN OTHER CASES, WHEN SOMEONE COULD BE HURT! ALSO CONCERNED WITH THE "NO PROBLEM" WHEN IT SMOKES UNDER THE HOOD, AS I HAVE READ A COUPLE OF INCIDENTS WHERE THE CAR CAUGHT FIRE. HAVE A RENTAL CAR NOW...HOPE CORPORATE DOESN'T BLOW ME OFF!

NHTSA ODI #10734514

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.