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2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

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When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

Vehicle Speed Control complaints

14 reports
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71,515 miles · Feb 19, 2021
Electrical SystemFuel/propulsion SystemVehicle Speed Control

AFTER PUTTING IN GAS IN THE CAR IT WILL DIE AS IF IT IS NOT GETTING GAS AND WHEN FILLING UP I HAVE TO PUMP SLOW BECAUSE IT ACTS LIKE IT IS NOT TAKING THE GAS. ITS DIED ON SEVERAL OCCASIONS WHILE DRIVING WITHOUT ANY WARNING. IN TRAFFIC GOINF THROUGH A LIGHT IT SHUT OFF AS IF IT HAD NO GAS. THE CAR THEN WILL NOT TURN ON THE KEY TU…

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AFTER PUTTING IN GAS IN THE CAR IT WILL DIE AS IF IT IS NOT GETTING GAS AND WHEN FILLING UP I HAVE TO PUMP SLOW BECAUSE IT ACTS LIKE IT IS NOT TAKING THE GAS. ITS DIED ON SEVERAL OCCASIONS WHILE DRIVING WITHOUT ANY WARNING. IN TRAFFIC GOINF THROUGH A LIGHT IT SHUT OFF AS IF IT HAD NO GAS. THE CAR THEN WILL NOT TURN ON THE KEY TURNS OVER BUT SPUTTERS. ONCE I PUMP ON THE GAS AFTER 3 OR MORE ATTEMPTS IT COME ON. WE HAVE REPLACED THE FUEL PUMP AND AUTOZONE CODE GAVE P0461 FUEL LEVEL SENSOR A AS THE PROBLEM. THIS IS DANGEROUS AS THE CAR JUST SHUTTING OFF WHILE DRIVING AND UNABLE TO START IN TRAFFIC OR JUST SHUTTING DOWN ON THE HIGHWAY. THE OIL LIGHT COMES ON AS WELL. THERES A NOISE LIKE A TICKING SOUND I CAN HEAR BY THE GAS TANK WHEN I SHUT OFF THE CAR. AS SOON AS I LEFT THE GAS STATION TODAY I HAD IT IN DRIVE ABOUT TO TURN ON THE STREET WITH TRAFFIC COMING AND IT SHUT OFF AND WOULS NOT TURN ON FOR ABOUT 10 MINUTES. I WAS LUCKY I DID NOT GET HIT.

NHTSA ODI #11396983

150,000 miles · Jun 23, 2017
Power TrainVehicle Speed Control

JUST BOUGHT VEHICLE AND DRIVING ON THE HIGHWAY WITH SMALL CHILDREN WHEN THE CAR SURGED AND ABRUPTLY STALLED MOMENTARILY ON A 60 MPH HWY. WOULD ONLY DRIVE IN 1AT AND 2ND GEAR AND HAD NO WAY TO EXIT OFF HIGHWAY. ALMOST CAUSED A CAR PILE UP AS THE VEHICLE BEHIND ME HAD TO STOMP ON BRAKES ABRUPTLY. MECHANICS ARE SAYING TRANSMISSION.…

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JUST BOUGHT VEHICLE AND DRIVING ON THE HIGHWAY WITH SMALL CHILDREN WHEN THE CAR SURGED AND ABRUPTLY STALLED MOMENTARILY ON A 60 MPH HWY. WOULD ONLY DRIVE IN 1AT AND 2ND GEAR AND HAD NO WAY TO EXIT OFF HIGHWAY. ALMOST CAUSED A CAR PILE UP AS THE VEHICLE BEHIND ME HAD TO STOMP ON BRAKES ABRUPTLY. MECHANICS ARE SAYING TRANSMISSION. I HAVEN'T EVEN HAD THIS FOR A WEEK. IT WAS EXTREMELY UNSAFE AND I WAS TERRIFIED AS I HAD 5 LITTLE LIVES IN THE VEHICLE AT THAT TIME.

NHTSA ODI #11000769

128,000 miles · May 22, 2016
EngineVehicle Speed Control

THE SUV SHUTS OF WHILE MOVING. WHILE WE ARE DRIVING (IN MOTION) THE SUV WILL COMPLETELY SHUT OFF AND WE HAVE TO RESTART IT BY PLACING IT IN NEUTRAL AND TURNING THE KEY. WE HAVE REPORTED IT TO CHRYSLER 3 TIMES AND WE HAVE SPENT $900 TO FIX THE PROBLEM BUT IT JUST HAPPENED AGAIN 2 DAYS AFTER WE PICKED IT UP FROM THE DEALERSHIP. …

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THE SUV SHUTS OF WHILE MOVING. WHILE WE ARE DRIVING (IN MOTION) THE SUV WILL COMPLETELY SHUT OFF AND WE HAVE TO RESTART IT BY PLACING IT IN NEUTRAL AND TURNING THE KEY. WE HAVE REPORTED IT TO CHRYSLER 3 TIMES AND WE HAVE SPENT $900 TO FIX THE PROBLEM BUT IT JUST HAPPENED AGAIN 2 DAYS AFTER WE PICKED IT UP FROM THE DEALERSHIP. ALL REPAIRS FOR THIS SUV WERE DONE BY THE DEALERSHIP OVER THE LIFE OF THE SUV. WE WERE TOLD THAT THE SUV HAS NOT DUPLICATED THE PROBLEM WHILE IN THE DEALERSHIP WHILE BEING REPAIRED AND THEY HAVE SAID THAT THE VEHICLE WAS DRIVEN OVER 100 MILES BY THEM WITHOUT SHUTTING OFF. IF THIS IS TRUE, WHY DID IT SHUT OFF WHILE MY FAMILY WAS DRIVING IT 2 DAYS AFTER WE PICKED IT UP. THEY ARE NOT TELLING THE TRUTH. WE DO NOT WANT TO TAKE THE CAR BACK TO THE DEALERSHIP FOR A 4TH TIME FOR THIS PROBLEM UNTIL WE FIND OUT WHAT CAN BE DONE. THE TRUCK IS IN GREAT SHAPE BESIDES THIS PROBLEM THAT IS EXTREMELY DANGEROUS AND SCARY WHEN IT HAPPENS. THIS IS A SERIOUS SAFETY ISSUE. THERE HAVE BEEN OTHER INCIDENTS OF THIS VERY PROBLEM WITH CHRYSLERS AS WELL.

NHTSA ODI #10870234

67,500 miles · Jul 12, 2015
Service BrakesSteeringVehicle Speed Control

THE VEHICLE WAS TURNING INTO PARKING SPACE, ACTED LIKE THE TRACTION CONTROL ENGAGED, POWER STEERING FUNCTION WAS LOST. VEHICLE WAS PUT IN PARK, ENGINE TURNED OFF. RESTARTED AT THAT TIME. OWNER ASSUMED INCIDENT RESULTED FROM A SLIP ON FRESH RAIN CONCRETE AND RESULTED IN TRACTION CONTROL ENGAGEMENT DUE TO SENSITIVITY OF TRACTION C…

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THE VEHICLE WAS TURNING INTO PARKING SPACE, ACTED LIKE THE TRACTION CONTROL ENGAGED, POWER STEERING FUNCTION WAS LOST. VEHICLE WAS PUT IN PARK, ENGINE TURNED OFF. RESTARTED AT THAT TIME. OWNER ASSUMED INCIDENT RESULTED FROM A SLIP ON FRESH RAIN CONCRETE AND RESULTED IN TRACTION CONTROL ENGAGEMENT DUE TO SENSITIVITY OF TRACTION CONTROL FEATURE. THIS IS REALLY NOT NECESSARY AT < 10 MPH. SECOND INCIDENT: ONE WEEK LATER TO THE DAY ON JULY 10, 2015, THE VEHICLE ROLLED TO A STOP ON RESIDENTIAL ROAD. THE VEHICLE PASSED OVER AN INSIGNIFICANT, SMALL PILE OF DEAD LOOSED GRASS ON RIGHT SIDE OF VEHICLE DURING ITS ROLLING TO A STOP MODE. VEHICLE STEERING LOCKED UP AND ENGINE STALLED. OWNER MADE NUMEROUS ATTEMPTS TO RESTART BUT HAD TO WAIT 10 MINUTES BEFORE VEHICLE WOULD RESTART AND PARK IT. DEALERSHIP HAS BEEN NOTIFIED-APPOINTMENT SCHEDULED TO DIAGNOSE.

NHTSA ODI #10733466

75,000 miles · Dec 22, 2014
EngineSteeringVehicle Speed Control

THIS VEHICLE TENDS TO STALL AT OR BELOW 35 MPH. HAVE BEEN TO INDEPENDENT MECHANICS AND CHRYSLER AND NO ONE CAN SEEM TO FIGURE OUT WHY IT STALLS. WHEN IT STALLS THERE IS A LOSS OF CONTROL OF THE CAR AND IS VERY DANGEROUS ESPECIALLY WHEN IN RUSH HOUR TRAFFIC. MY WIFE DRIVES THIS VEHICLE ALONG WITH MY 3 CHILDREN. I HAVE SEEN NUMERO…

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THIS VEHICLE TENDS TO STALL AT OR BELOW 35 MPH. HAVE BEEN TO INDEPENDENT MECHANICS AND CHRYSLER AND NO ONE CAN SEEM TO FIGURE OUT WHY IT STALLS. WHEN IT STALLS THERE IS A LOSS OF CONTROL OF THE CAR AND IS VERY DANGEROUS ESPECIALLY WHEN IN RUSH HOUR TRAFFIC. MY WIFE DRIVES THIS VEHICLE ALONG WITH MY 3 CHILDREN. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS MATTER AND I AM QUITE SURPRISED THERE HAS NOT BEEN A RECALL. *TR

NHTSA ODI #10667803

112,011 miles · Dec 15, 2014
EngineSteeringVehicle Speed Control

SEVERAL INSTANCES OF STALLING WITH ABSOLUTELY NO WARNING AT APPROXIMATELY 40 MPH. CAR DOES START BACK UP BUT STALLS AT RANDOM INTERVALS. HAS BEEN SEEN AT MULTIPLE SHOPS WITH NO ERRORS, CODES OR PROBLEMS FOUND. *TR

NHTSA ODI #10664427

52,000 miles · Sep 30, 2014
Exterior LightingService BrakesVehicle Speed Control

ON SEPTEMBER 15TH I WAS TAKING MY SON TO SCHOOL WHEN ALL OF MY IDIOT LIGHTS CAME ON AND STAYED ON. ONCE I GOT BACK HOME AND TURNED THE CAR OFF I NOTICED THAT SOMETHING WAS STILL RUNNING. AFTER OPENING THE HOOD I REALIZED IT WAS MY ABS SYSTEM THAT WANT SHUTTING OFF. I WAS ABLE TO DISCONNECT THE SENSOR BUT HAVE BEEN TOO FEARFUL TO…

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ON SEPTEMBER 15TH I WAS TAKING MY SON TO SCHOOL WHEN ALL OF MY IDIOT LIGHTS CAME ON AND STAYED ON. ONCE I GOT BACK HOME AND TURNED THE CAR OFF I NOTICED THAT SOMETHING WAS STILL RUNNING. AFTER OPENING THE HOOD I REALIZED IT WAS MY ABS SYSTEM THAT WANT SHUTTING OFF. I WAS ABLE TO DISCONNECT THE SENSOR BUT HAVE BEEN TOO FEARFUL TO DRIVE IT SINCE THEN. MY FATHER RAN A CODE CHECKER AND NOTHING WAS SHOWING UP EXCEPT THE FUEL CAP (WHICH WAS REPLACED BUT STILL SHOWING THAT WARNING LIGHT). HE DROVE THE CAR AND NOTICED THAT THE SPEEDOMETER WASN'T WORKING. *TR

NHTSA ODI #10640218

6,500 miles · Jul 28, 2014
Power TrainSteeringVehicle Speed Control

I HAVE HAD MULTIPLE ISSUES WITH MY 2007 CHRYSLER PACIFICA-FROM THE BEGINNING A POPPING AND CLICKING NOISE FROM THE TRANSMISSIONS/RESULTS FROM DEALERSHIP MOTOR MOUNTS WENT BAD REPAIRED SEVERAL TIMES OVER THE YEARS. ANOTHER ISSUE IS MY CAR IS JUST GO DEAD WHILE DRIVING ON THE FREEWAYS/STREETS ETC. I TOOK IT TO THE DEALERSHIP AND …

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I HAVE HAD MULTIPLE ISSUES WITH MY 2007 CHRYSLER PACIFICA-FROM THE BEGINNING A POPPING AND CLICKING NOISE FROM THE TRANSMISSIONS/RESULTS FROM DEALERSHIP MOTOR MOUNTS WENT BAD REPAIRED SEVERAL TIMES OVER THE YEARS. ANOTHER ISSUE IS MY CAR IS JUST GO DEAD WHILE DRIVING ON THE FREEWAYS/STREETS ETC. I TOOK IT TO THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO REPAIR OR SEE THE ISSUE. I KNOW IT'S SOMETHING WRONG AND THIS IS SCARY DRIVING THIS CAR. *JS

NHTSA ODI #10616900

96,000 miles · Jun 19, 2014
Vehicle Speed Control

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER ENGAGING THE COAST BUTTON ON THE CRUISE CONTROL, THE VEHICLE ACCELERATED TO 70 MPH IN SECONDS. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO DEACTIVATE THE CRUISE CONTROL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLE…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT AFTER ENGAGING THE COAST BUTTON ON THE CRUISE CONTROL, THE VEHICLE ACCELERATED TO 70 MPH IN SECONDS. THE CONTACT APPLIED THE BRAKES AND WAS ABLE TO DEACTIVATE THE CRUISE CONTROL. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

NHTSA ODI #10604516

78,000 miles · Nov 1, 2013
Electrical SystemPower TrainVehicle Speed Control

I WAS DRIVING DOWN THE STREET AT APPROXIMATELY 25 MILES PER HOUR AND LOST THE ABILITY TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE CAR DROVE NORMALLY FOR ABOUT A MILE, AND THEN BEHAVED THE SAME WAY. I WENT TO THE DEALER FOR AN INSPECTION A MONTH AFTER PURCHASING THE VEHIC…

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I WAS DRIVING DOWN THE STREET AT APPROXIMATELY 25 MILES PER HOUR AND LOST THE ABILITY TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL LIGHT CAME ON. I TURNED THE CAR OFF AND BACK ON AND THE CAR DROVE NORMALLY FOR ABOUT A MILE, AND THEN BEHAVED THE SAME WAY. I WENT TO THE DEALER FOR AN INSPECTION A MONTH AFTER PURCHASING THE VEHICLE BECAUSE THE PERFORM SERVICE INDICATOR WAS DISPLAYED, THE ONLY SUGGESTION WAS TO FIX MOTOR MOUNTS. THE BATTERY DIED ON ME A WEEK LATER, AND NOW THE CAR IS LOSING POWER WHILE I'M IN TRAFFIC. THE VEHICLE IS TURNING INTO A MONEY PIT. *TR

NHTSA ODI #10550568

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.