NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
40 reportsClear category filter70,000 miles · May 1, 2014
Electronic Stability Control (esc)Engine And Engine CoolingSteering
WHILE DRIVING APPROXIMATELY 35 MPH, CAR LOST POWER AND STEERING BECAME VERY DIFFICULT. AFTER REACHING A STOP I PUT THE CAR IN PARK AND WAS ABLE TO RESTART IT. THIS HAS NOW HAPPENED ON 5 SEPARATE OCCASIONS, WITH CHILDREN IN THE VEHICLE. DEALERSHIP SERVICE WAS NOT HELPFUL IN REMEDYING THIS PROBLEM. ADDITIONALLY, DESPITE RECAL…
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WHILE DRIVING APPROXIMATELY 35 MPH, CAR LOST POWER AND STEERING BECAME VERY DIFFICULT. AFTER REACHING A STOP I PUT THE CAR IN PARK AND WAS ABLE TO RESTART IT. THIS HAS NOW HAPPENED ON 5 SEPARATE OCCASIONS, WITH CHILDREN IN THE VEHICLE. DEALERSHIP SERVICE WAS NOT HELPFUL IN REMEDYING THIS PROBLEM. ADDITIONALLY, DESPITE RECALLS FOR THIS PROBLEM IN PREVIOUS YEARS, THERE IS NO APPARENT SOLUTION FOR THIS. THIS PROBLEM HAS OCCURRED BOTH IN MY NEIGHBORHOOD AND ON SURFACE STREETS, WHICH MAKE THIS A SIGNIFICANT SAFETY HAZARD AS THERE IS MINIMAL (IF ANY) OPPORTUNITY TO GET THE VEHICLE TO A SAFE LOCATION TO RE-START. I HAVE HAD REGULAR SERVICE TO THE VEHICLE AND IT HAS BEEN USED PRIMARILY FOR WORK AND ERRANDS. HOWEVER, THE MOTOR MOUNTS HAVE HAD TO BE REPLACED 3 TIMES AND THIS LATEST ISSUE HAS COMPOUNDED THE PROBLEM. *TR
NHTSA ODI #10585882
60,000 miles · Jan 30, 2014
EngineService BrakesSteering
WHILE DRIVING, THE ENGINE JUST STOPPED/STALLED. STEERING, BRAKE AND GAS PEDALS STOPPED FUNCTIONING. I HAVE TO WAIT UNTIL THE CAR FULLY STOPPED. SCARY AND FEELS SO HELPLESS IN THE MIDDLE OF THE ROAD! *TR
NHTSA ODI #10562175
Mileage unknown · Jan 5, 2014
Steering
MY CHRYSLER PACIFICA HAS A POWER STEERING PROBLEM. POWERSTEERING GOES OUT WHILE DRIVING EVERY ONCE AND A WHILE. NOW IT HAS BEEN HAPPENING DAILY. THERE SEEMS TO BE A LEAK AND ON ONE OCCASION SMELL OF BURNING FROM THE ENGINE. I HAVE SEEN THAT THIS HAS BEEN A ISSUE WITH 2007 CHRYSLER PACIFICAS AND I HAVE CHILDREN IN THE VEHICLE. IT…
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MY CHRYSLER PACIFICA HAS A POWER STEERING PROBLEM. POWERSTEERING GOES OUT WHILE DRIVING EVERY ONCE AND A WHILE. NOW IT HAS BEEN HAPPENING DAILY. THERE SEEMS TO BE A LEAK AND ON ONE OCCASION SMELL OF BURNING FROM THE ENGINE. I HAVE SEEN THAT THIS HAS BEEN A ISSUE WITH 2007 CHRYSLER PACIFICAS AND I HAVE CHILDREN IN THE VEHICLE. IT IS DANGEROUS AND SHOULD BE ADDRESSED! ALSO CAR SHUTS OF WHILE DRIVING WHICH IS ALSO VERY DANGEROUS!!! *TR
NHTSA ODI #10558515
46,000 miles · Aug 18, 2013
SteeringTiresWheels
WHEN CORNERING AT LOW SPEEDS THERE IS A LOUD RUBBING NOISE (LIKE A TIRE RUBBING IN THE WHEEL WELL) COMING FROM THE FRONT OF THE VEHICLE. I CAN FEEL IT BOTH IN THE STEERING WHEEL AND BRAKE PEDAL. WHEN I GOT NEW TIRES, I HAD THE MECHANIC CHECK THE WHEEL WELLS FOR RUB MARKS AND HE DID NOT FIND ANY. HE STATED THAT THE TIRES WERE …
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WHEN CORNERING AT LOW SPEEDS THERE IS A LOUD RUBBING NOISE (LIKE A TIRE RUBBING IN THE WHEEL WELL) COMING FROM THE FRONT OF THE VEHICLE. I CAN FEEL IT BOTH IN THE STEERING WHEEL AND BRAKE PEDAL. WHEN I GOT NEW TIRES, I HAD THE MECHANIC CHECK THE WHEEL WELLS FOR RUB MARKS AND HE DID NOT FIND ANY. HE STATED THAT THE TIRES WERE NOT RUBBING ANYWHERE. *TR
NHTSA ODI #10535915
110,000 miles · Jul 1, 2013
EngineSteering
FIRST WEEK IN JUNE I SENT MY CHRYSLER PACIFICA TO ATHENS DODGE CHRYSLER JEEP IN BOGART GA. THE STEERING WAS LOCKING UP ON MY WIFE. I FIGURED IT WAS MAYBE THE POWER STEERING. THE TECH INFORMED ME THAT THE MOTOR MOUNTS WERE AGAIN BROKEN AND THEY REPLACED THE RIGHT ONE FOR THE THIRD TIME. I READ IN SOCIAL CAR CHAT ROOMS THAT THE MO…
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FIRST WEEK IN JUNE I SENT MY CHRYSLER PACIFICA TO ATHENS DODGE CHRYSLER JEEP IN BOGART GA. THE STEERING WAS LOCKING UP ON MY WIFE. I FIGURED IT WAS MAYBE THE POWER STEERING. THE TECH INFORMED ME THAT THE MOTOR MOUNTS WERE AGAIN BROKEN AND THEY REPLACED THE RIGHT ONE FOR THE THIRD TIME. I READ IN SOCIAL CAR CHAT ROOMS THAT THE MOTOR MOUNTS ARE FAILING IN JUST ABOUT ALL THESE TYPE CARS, AND THAT CHRYSLER WAS NOT GOING TO COVER THE COSTS. I NOW HAVE A CAR THAT NO ONE WILL BUY OR AT LEAST I WOULDN'T BECAUSE IT CAN'T HOLD ITS OWN ENGINE. I KNOW THIS IS A CONSUMER CONCERN JUST WANTED TO POINT THAT OUT. MY MAIN CONCERN IS THE STEERING LOCKING UP WITH MY FAMILY ON BOARD. MOTOR MOUNTS ARE NOT SUPPOSED TO BREAK UNLESS THERE IS A MAJOR ACCIDENT. IN MY OPINION THIS IS A MANUFACTURERS DESIGN FLAW THAT THEY ARE DUMPING ON US CONSUMERS. I MEAN IF THEY TOLD ME THE MOTOR MOUNTS WERE GOING TO BE A MAINTENANCE ISSUE I WOULD HAVE NEVER BOUGHT THE CAR. THIS IS ABSOLUTELY RIDICULOUS, AND NOW MY CONCERN IS THE SAFETY OF MY FAMILY. PLEASE ADVISE ME ON WHAT I CAN DO TO FIND SOME KIND OF HELP WITH THIS. I AM NOT THE ONLY ONE. WHERE ELSE CAN I COMPLAIN AND STEER OTHERS TO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10522542
68,366 miles · Feb 21, 2012
Steering
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TIRE RODS WERE BEGINNING TO SEPARATE FROM THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 68,3…
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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE TIRE RODS WERE BEGINNING TO SEPARATE FROM THE VEHICLE. THE DEALER AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 68,366.
NHTSA ODI #10448828
22,000 miles · Sep 9, 2011
Steering
WHEN TURNING THE STEERING, MOSTLY TO THE RIGHT, AT LOW SPEEDS THERE IS A RUBBING, VIBRATION COMING FROM THE FRONT OF THE VEHICLE WHICH IS QUITE LOUD AND CAN BE FELT AS A SHUDDER THROUGH THE STEERING WHEEL. I TOOK THE VEHICLE INTO MY LOCAL DEALERSHIP BUT THEY WERE UNABLE TO REPLICATE THIS PROBLEM DUE TO THE FACT THAT IT IS AN IN…
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WHEN TURNING THE STEERING, MOSTLY TO THE RIGHT, AT LOW SPEEDS THERE IS A RUBBING, VIBRATION COMING FROM THE FRONT OF THE VEHICLE WHICH IS QUITE LOUD AND CAN BE FELT AS A SHUDDER THROUGH THE STEERING WHEEL. I TOOK THE VEHICLE INTO MY LOCAL DEALERSHIP BUT THEY WERE UNABLE TO REPLICATE THIS PROBLEM DUE TO THE FACT THAT IT IS AN INTERMITTENT ISSUE. I NO LONGER HAVE WARRANTY ON THE VEHICLE BUT FEEL THAT CHRYSLER SHOULD TAKE CARE OF ANY ISSUE THAT IS REPORTED DURING THE WARRANTY PERIOD BUT NOT FIXED DURING THAT TIME. I FEAR THAT EVENTUALLY A STEERING FAILURE WILL OCCUR WHICH MAY HAVE MAJOR CONSEQUENCES. *TR
NHTSA ODI #10424428
Mileage unknown · Jul 19, 2011
SteeringSuspension
REAR ENGINE MOUNTS ARE DEFECTIVE IN VEHICLE, THE ENGINE IS SHIFTING WITHIN THE CAR CAUSING IT TO HIT THE TRANSMISSION. ADDITIONALLY, THE CONTROL ARM WITHIN THE CAR IS BROKEN AND LOOSE. THERE WAS A RECALL ON THE 2008 CHRYSLER PACIFICA FOR THE SAME PROBLEM BECAUSE THE DRIVER CAN LOOSE CONTROL OF THE VEHICLE WHILE IN OPERATION. …
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REAR ENGINE MOUNTS ARE DEFECTIVE IN VEHICLE, THE ENGINE IS SHIFTING WITHIN THE CAR CAUSING IT TO HIT THE TRANSMISSION. ADDITIONALLY, THE CONTROL ARM WITHIN THE CAR IS BROKEN AND LOOSE. THERE WAS A RECALL ON THE 2008 CHRYSLER PACIFICA FOR THE SAME PROBLEM BECAUSE THE DRIVER CAN LOOSE CONTROL OF THE VEHICLE WHILE IN OPERATION. MY 2007 IS CURRENTLY BEING LOOKED AT FOR THIS ISSUE. CAUSE AS STATED BY MECHANIC: INTERNAL FAILURE OF THE STEERING GEAR AND BOTH LOWER CONTROL ARMS BUSHINGS BROKEN AND LOOSE. *KB
NHTSA ODI #10413552
38,829 miles · Mar 7, 2011
Steering
2007 CHRYSLER PACIFICA WITH 38,829 MILES NEED TO HAVE BOTH OUTER TIE ROD ENDS REPLACED. MY WIFE AND I ARE THE FIRST OWNERS. I FEEL THAT THE MILES ON VEHICLE ARE TO LOW FOR SUCH DAMAGE AND VERY CLOSE TO THE BASIC COVERAGE OR THE INTENT OF COVERAGE. I WILL BE GETTING IT REPAIRED AT MY LOCAL CHRYSLER DEALERSHIP. *TR
NHTSA ODI #10386736
28,000 miles · Mar 3, 2011
SteeringUnknown Or Other
WHEN TURNING TO THE RIGHT OR THE LEFT I CAN HEAR A RUBBING TYPE NOISE. I TOOK IT INTO THE TWO DIFFERENT DEALERS ON TWO SEPARATE OCCASIONS COMPLAINING OF THE NOISE, BUT THE DEALERS COULD NOT DUPLICATE THE PROBLEM. WHEN I TURN I HEAR A RUBBING NOISE AND NOW WHEN I REVERSE THERE IS A LOUD GRINDING/RUBBING NOISE SIMILAR TO THE NOI…
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WHEN TURNING TO THE RIGHT OR THE LEFT I CAN HEAR A RUBBING TYPE NOISE. I TOOK IT INTO THE TWO DIFFERENT DEALERS ON TWO SEPARATE OCCASIONS COMPLAINING OF THE NOISE, BUT THE DEALERS COULD NOT DUPLICATE THE PROBLEM. WHEN I TURN I HEAR A RUBBING NOISE AND NOW WHEN I REVERSE THERE IS A LOUD GRINDING/RUBBING NOISE SIMILAR TO THE NOISE THAT I GET WHEN TURNING. THE NOISE GENERALLY OCCURS FIRST THING IN THE MORNING AFTER I HAVE STARTED MY CAR AND REVERSE IT. IF MY CAR HAS BEEN SITTING FOR A WHILE IT WILL DO THE NOISE THEN TOO! I'M UNSURE WHAT IS CAUSING THE NOISE AND SINCE THE DEALERS CAN'T DUPLICATE IT THEY HAVE NOT DONE ANYTHING EITHER. I'M QUITE CONCERNED AS TO WHAT CAN BE CAUSING THESE NOISES AND I DO BELIEVE THAT THEY ARE LINKED! I NOTICED ANOTHER PACIFICA OWNER HAD THE SAME PROBLEM AS I DID SO NOW I KNOW IT'S NOT JUST MY CAR.
NHTSA ODI #10388210
NHTSA investigations
2EA08006 · Engine Compartment Fire
Opened Feb 21, 2008 · Closed Apr 15, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Additional source detail variants (5)
Electrical System
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:front Underhood
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:interior/under Dash
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Engine And Engine Cooling
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
PE07052 · Engine Compartment Fire
Opened Oct 19, 2007 · Closed Feb 21, 2008
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid
COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.