2007 Chrysler Pacifica

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL VEERED TO THE RIGHT. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE. THE DEALER REPLACED THE BUSHING, THE CRADLE, AND THE MOTOR MOUNTS; HOWEVER, THE REMEDY FAILED TO REPAIR THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,000.

THE VEHICLE WAS TURNING INTO PARKING SPACE, ACTED LIKE THE TRACTION CONTROL ENGAGED, POWER STEERING FUNCTION WAS LOST. VEHICLE WAS PUT IN PARK, ENGINE TURNED OFF. RESTARTED AT THAT TIME. OWNER ASSUMED INCIDENT RESULTED FROM A SLIP ON FRESH RAIN CONCRETE AND RESULTED IN TRACTION CONTROL ENGAGEMENT DUE TO SENSITIVITY OF TRACTION CONTROL FEATURE. THIS IS REALLY NOT NECESSARY AT < 10 MPH. SECOND INCIDENT: ONE WEEK LATER TO THE DAY ON JULY 10, 2015, THE VEHICLE ROLLED TO A STOP ON RESIDENTIAL ROAD. THE VEHICLE PASSED OVER AN INSIGNIFICANT, SMALL PILE OF DEAD LOOSED GRASS ON RIGHT SIDE OF VEHICLE DURING ITS ROLLING TO A STOP MODE. VEHICLE STEERING LOCKED UP AND ENGINE STALLED. OWNER MADE NUMEROUS ATTEMPTS TO RESTART BUT HAD TO WAIT 10 MINUTES BEFORE VEHICLE WOULD RESTART AND PARK IT. DEALERSHIP HAS BEEN NOTIFIED-APPOINTMENT SCHEDULED TO DIAGNOSE.

PURCHASED THE PACIFICA TOURING AWD IN SEPTEMBER/OCTOBER, 2013. IT WAS IN FABULOUS CONDITION. A COUPLE OF MONTHS LATER, I EXPERIENCED MY FIRST OF EIGHT OCCURRENCES WHEREIN THE VEHICLE SHUT OFF WITHOUT WARNING. ONCE THE ENGINE SHUT OFF, POWER BRAKES AND POWER STEERING DIDN'T FUNCTION PROPERLY, LIKELY BECAUSE THE ENGINE WAS NO LONGER RUNNING. FIVE OF THESE EIGHT OCCURRENCES HAVE BEEN WITHIN ONE MILE OF MY RESIDENCE. ADDITIONALLY, IT OCCURRED ONCE IN A PARKING LOT, ONCE IN AN INTERSECTION, AND ONCE AS I WAS GETTING ONTO AN INTERSTATE HIGHWAY. A FEW OF THE OCCURRENCES ALMOST RESULTED IN ACCIDENTS. I WAS AT THE MERCY OF THE OTHER DRIVERS IN THOSE CASES. I HAVE SIX GRANDCHILDREN. I'M HESITANT TO TAKE THEM ON TRIPS BECAUSE I HAVE NO CONFIDENCE IN MY PACIFICA'S SAFETY AND RELIABILITY. MY VEHICLE SAFETY COMPLAINT SEEMS EERILY SIMILAR TO NUMEROUS OTHER OWNER'S 2007 PACIFICA SAFETY COMPLAINTS. I PRAY CHRYSLER WILL INVESTIGATE THIS ISSUE TO DETERMINE WHAT IS CAUSING THE ENGINE FAILURE BEFORE A PRECIOUS LIFE IS LOST. CHRYSLER, PLEASE IDENTIFY THE CAUSE AND NOTIFY THE OWNERS OF THE FIX SOONEST. IT MAKES NO SENSE TO CONTINUE NEGLECTING THESE SAFETY CLAIMS. I'M CERTAIN $$$ IS CAUSING YOUR HESITATION TO INVESTIGATE; HOWEVER, IT WILL SEEM LIKE PENNIES COMPARED WITH THE COST YOU WILL UNDOUBTEDLY PAY DUE TO NEGLIGENCE IN THE EVENT OF INJURY OR FATALITY. THANKS IN ADVANCE FOR HEARING MY CONCERN, DIAGNOSING THE PROBLEM, IDENTIFYING THE SOLUTION, AND QUICKLY IMPLEMENTING YOUR PLAN TO REPAIR THE AFFECTED VEHICLES. SAFETY HAS A PRICE, BUT HUMAN LIFE IS PRICELESS.

POWER STEERING FAILS COMPLETELY FOR ABOUT 30 SECONDS OR MORE. THIS OCCURS WHEN THE VEHICLE TRAVELS THROUGH ANY WATER ON THE ROAD THAT MAY SPLASH INTO THE ENGINE COMPARTMENT. THE STEERING BELT GETS WET AND WILL SLIP (MAKING A SCREECHING NOISE UNTIL IT SPINS OFF THE WATER AND DRIES). THE POWER ASSISTED STEERING WILL STOP COMPLETELY NOT ALLOWING THE DRIVER TO MANEUVER THE VEHICLE UNTIL THE POWER STEERING IS RESTORED. THIS PROBLEM WILL CAUSE THE DRIVER NOT TO BE ABLE TO CHANGE THE DIRECTION OF THE VEHICLE IN ANY DIRECTION TO COMPLETE A TURN OR AVOID A COLLISION! IT IS VERY DANGEROUS AND CAN OCCUR WITHOUT WARNING. WE ARE LOOKING INTO THE PROBLEM. IT MAYBE THAT A SPLASH GUARD WAS LEFT OFF AND NOT REPLACE DURING A PREVIOUS SERVICE. THIS HAS NOT BEEN CONFIRMED TO BE THE FIX. WE WILL UPDATE THIS POST ONCE THIS IS CONFIRMED TO BE THE FIX. *TR

THIS VEHICLE TENDS TO STALL AT OR BELOW 35 MPH. HAVE BEEN TO INDEPENDENT MECHANICS AND CHRYSLER AND NO ONE CAN SEEM TO FIGURE OUT WHY IT STALLS. WHEN IT STALLS THERE IS A LOSS OF CONTROL OF THE CAR AND IS VERY DANGEROUS ESPECIALLY WHEN IN RUSH HOUR TRAFFIC. MY WIFE DRIVES THIS VEHICLE ALONG WITH MY 3 CHILDREN. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS MATTER AND I AM QUITE SURPRISED THERE HAS NOT BEEN A RECALL. *TR

THIS IS NOT THE FIRST TIME THAT MY CAR HAS STALLED OUT WHILE GOING UNDER 40 MPH, ALSO WHEN MAKING A TURN IT WILL STALL AND I HAVE NO BRAKES OR POWER STEERING! IT IS VERY SCARY. I ALMOST GOT HIT BECAUSE OF THIS ISSUE!! I HAVE RESEARCHED IT AND FOUND THAT THERE ARE NUMEROUS COMPLAINTS ABOUT THE CHRYSLER PACIFICA'S STALLING UNDER THE SAME CONDITIONS AS MINE. THERE NEEDS TO BE A RECALL OR SOMETHING NEEDS TO BE DONE. ESPECIALLY SINCE IT IS MY FAMILY CAR AND I HAVE TWO DAUGHTERS UNDER THE AGE OF 3. I DO NOT WANT OR NEED A FATALITY WRECK TO OCCUR BEFORE THEY DO SOMETHING! I AM EXTREMELY SCARED TO DRIVE NOW AND IT IS OUR ONLY VEHICLE! *TR

WHEN DRIVING, OUR 07 PACIFICA WILL RANDOMLY LOSE POWER AND THERE WILL BE NO BRAKES AND NO STEERING. I HAVE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE WHILE THE CAR IS STILL IN MOTION. THIS HAS OCCURRED ON THE FREEWAY AND ALSO AROUND TOWN. IT IS MOST NOTICEABLE WHEN I AM APPROACHING A CORNER OR STOP LIGHT/ STOP SIGN AND SLOWING DOWN TO TURN OR TO STOP. ON THE FREEWAY, I WAS NOT SLOWING DOWN OR PREPARING TO STOP WHEN IT HAPPENED. THE CHECK ENGINE LIGHT AND ETC LIGHT (ELECTRONIC THROTTLE CONTROL LIGHT) COME ON WHEN IT HAPPENS. WE HAVE TAKEN OUR CAR TO NON-CHRYSLER DEALERSHIPS/AUTO SHOPS OVER THE SUMMER BECAUSE IT'S LESS EXPENSIVE TO SCAN. THE CAR WAS IN THE SHOP THREE TIMES THIS SUMMER, AND THE PROBLEM WAS NOT CORRECTED. THIS IS A FRIGHTENING OCCURRENCE AND WE MAY HAVE TO TAKE IT IN TO OUR CHRYSLER DEALERSHIP ANYWAY. *TR

I HAVE HAD MULTIPLE ISSUES WITH MY 2007 CHRYSLER PACIFICA-FROM THE BEGINNING A POPPING AND CLICKING NOISE FROM THE TRANSMISSIONS/RESULTS FROM DEALERSHIP MOTOR MOUNTS WENT BAD REPAIRED SEVERAL TIMES OVER THE YEARS. ANOTHER ISSUE IS MY CAR IS JUST GO DEAD WHILE DRIVING ON THE FREEWAYS/STREETS ETC. I TOOK IT TO THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO REPAIR OR SEE THE ISSUE. I KNOW IT'S SOMETHING WRONG AND THIS IS SCARY DRIVING THIS CAR. *JS

THE VEHICLE DIES--ESPECIALLY WHEN COASTING TOWARD A STOP SIGN OR LIGHT, OR DOWN HILLS--USUALLY AT LOWER SPEEDS, THOUGH SEVERAL TIMES AT SPEEDS OF 40 MPH. THE POWER BRAKES AND POWER STEERING CEASE. THE ONLY OPTION IS TO SHIFT INTO NEUTRAL AND RESTART THE CAR. GOING AROUND CORNERS AT SPEEDS HIGHER THAT 25 IS DIFFICULT, THIS CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME THING; THEY CAN'T REALLY FIND ANYTHING WRONG BUT HAVE CHARGED ME OVER $2500 THIS YEAR ALONE. I'M AFRAID TO DRIVE THIS AS THIS HAS BEEN HAPPENING ON NEARLY A DAILY BASIS. AND TAKING IT TO THE DEALER SEEMS FUTILE. IS THIS PART OF THE RECALL? I'D HATE TO SEE MY WIFE OR SOMEONE ELSE INJURED OR KILLED BECAUSE THE SAFETY SYSTEMS ON THE VEHICLE STOPPED WORKING AT THE SAME TIME--SUCH AS HAPPENED WITH THE GM PRODUCTS. UPDATED 3/3/2015 *JS