FROM THE TIME THE CAR WAS NEW WHEN THE ABS OR TRACTION CONTROL WAS ENGAGED THE CAR MADE A CLICKING NOISE. AS NEVER HAVING A CAR WITH THIS FEATURE I THOUGHT WAS NORMAL. IN MARCH OF 2010 MY BRAKES FAILED ON MY 07 PACIFICA. UPON TAKING THE CAR TO THE DEALER I WAS INFORMED THAT THERE WAS CONTAMINATED FLUID IN THE BRAKE SYSTEM AND…
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FROM THE TIME THE CAR WAS NEW WHEN THE ABS OR TRACTION CONTROL WAS ENGAGED THE CAR MADE A CLICKING NOISE. AS NEVER HAVING A CAR WITH THIS FEATURE I THOUGHT WAS NORMAL. IN MARCH OF 2010 MY BRAKES FAILED ON MY 07 PACIFICA. UPON TAKING THE CAR TO THE DEALER I WAS INFORMED THAT THERE WAS CONTAMINATED FLUID IN THE BRAKE SYSTEM AND THE ENTIRE SYSTEM HAD TO BE REPLACED. NEW CALIPERS, ABS MODULE, LINES, HOSES MASTER CYLINDER ECT. THE BILL WAS $2500 WHICH I HAD TO PAY BECAUSE THEY ARE CLAIMING CONTAMINATED FLUID. I HAD BEEN THE ONLY PERSON TO SERVICE THE BRAKES ON THAT CAR AND DID NOT ADD FLUID WHEN REPLACING THE FRONT PADS. WHEN THE FAILURE OCCURRED THE CAR WOULD COME TO A STOP AND START ROLLING AGAIN. I AVOIDED CRASHING BY STANDING ON THE PEDAL AS HARD AS I COULD. AFTER REPLACING THE ENTIRE BRAKE SYSTEM THE CLICKING HAS STOPPED. I HAVE DRIVEN CHRYSLER/ DODGE CARS FOR 12 YEARS... THIS ONE MAY BE MY LAST. *TR
NHTSA ODI #10366461
35,868 miles · Feb 20, 2010
Service Brakes, Hydraulic
LOUD THUMPING SOUND WHEN BRAKES ARE APPLIED. SOUND SEEMS TO BE COMING FROM RIGHT REAR BRAKE. DEALER HAS REPLACED SLIPPER PART # 5102476-AA,CALIPER # 5114440-AA,BRAKE ROTOR #4721240-AF AND HUB BRAKE 4721354-AB. THIS HAS NOT SOLVED THE PROBLEM. DEALER STATES THEY HAVE REQUESTED HELP FROM CHRYSLER ON THIS PROBLEM BUT I HAVE HAD NO …
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LOUD THUMPING SOUND WHEN BRAKES ARE APPLIED. SOUND SEEMS TO BE COMING FROM RIGHT REAR BRAKE. DEALER HAS REPLACED SLIPPER PART # 5102476-AA,CALIPER # 5114440-AA,BRAKE ROTOR #4721240-AF AND HUB BRAKE 4721354-AB. THIS HAS NOT SOLVED THE PROBLEM. DEALER STATES THEY HAVE REQUESTED HELP FROM CHRYSLER ON THIS PROBLEM BUT I HAVE HAD NO RESPONSE FROM THE DEALER AS OF 02/20/2010. *TR
NHTSA ODI #10312378
11,420 miles · Mar 13, 2007
Service Brakes, Hydraulic
I BELIEVE THERE IS A PROBLEM WITH CHRYSLER PACIFICAS ABS SYSTEM. I HAD A 2005 THAT AFTER 7 ATTEMPTS TO CORRECT THE PROBLEM OF THE WARNING LIGHT STAYING ON, CHRYSLER TOOK THE CAR BACK. I NOW HAVE A 2006 CHRYSLER PACIFICA THAT HAS ALREADY BEEN SERVICED ONCE FOR THE ABS SENSOR BEING DEFECTIVE AND IT WILL BE SERVICED AGAIN ON THURS…
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I BELIEVE THERE IS A PROBLEM WITH CHRYSLER PACIFICAS ABS SYSTEM. I HAD A 2005 THAT AFTER 7 ATTEMPTS TO CORRECT THE PROBLEM OF THE WARNING LIGHT STAYING ON, CHRYSLER TOOK THE CAR BACK. I NOW HAVE A 2006 CHRYSLER PACIFICA THAT HAS ALREADY BEEN SERVICED ONCE FOR THE ABS SENSOR BEING DEFECTIVE AND IT WILL BE SERVICED AGAIN ON THURSDAY FOR THE SAME REASON. ABS LIGHT STAYS LIT. I HAVE 18,000 MILES ON THE 2006 AND IT WILL HAVE BEEN SERVICED TWICE FOR THE SAME PROBLEM. IT SEEMS TO ME THAT THIS IS AN ONGOING PROBLEM WITH THIS TYPE OF CAR. HAVE YOU ANY DATA ON THIS PROBLEM. *JB
NHTSA ODI #10184981
Official recalls
0
No recalls in this snapshot.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2
EA08006 · Engine Compartment Fire
Opened Feb 21, 2008 · Closed Apr 15, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Additional source detail variants (5)
Electrical System
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:front Underhood
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:interior/under Dash
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Engine And Engine Cooling
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
PE07052 · Engine Compartment Fire
Opened Oct 19, 2007 · Closed Feb 21, 2008
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid
COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.
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