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2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

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When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

Fuel/propulsion System complaints

28 reports
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Mileage unknown · Aug 1, 2022
EngineFuel/propulsion SystemSteering

After fueling, especially if the take is full. The engine will die several times in the first 5 or more miles driven. Of course, this also means no power steering. You may be turning at an intersection, on a freeway or just traveling on a surface street. Still, you are without power and no power steering putting the car and occu…

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After fueling, especially if the take is full. The engine will die several times in the first 5 or more miles driven. Of course, this also means no power steering. You may be turning at an intersection, on a freeway or just traveling on a surface street. Still, you are without power and no power steering putting the car and occupants in danger. Usually, putting the car in neutral and starting gets you going again, at least until the next event. We have had as many a 5 such events on a 4.5 mile drive home form the gas station. This has now progressed. The last fill up, the nozzle cut of several times and restart over and over to finally fill the take. We knew it could take more fuel, Ultimately it took on 15 Gallons. This time, even after the second day and about 20 miles on the car it will still die at random, especially at idle, say at a stop light. Also with this phenomenon, when the gas gouge gets to just below a half of a tank reading, it may suddenly drop to (E) empty. This is not a good feeling, even though we know it is a bogus reading. The gauge may or may not read correctly at about a half tank the next time the car is started, after an overnight rest. We suspect this may relate to the saddle bag fuel tank system. Currently the check engine light is on, solid, not flashing. However, this problem after a fill up has occurred when there was no check engine light active. Our mechanic is aware of the problems and we are scheduling a visit again and will make sure he is aware of all of these issues. Safety issue, yeah, like suddenly rear-ended or t boned with loss of power and almost impossible steering without power steering. Thankfully, the emergency flashers work fine.

NHTSA ODI #11476985

Mileage unknown · May 18, 2021
EngineFuel/propulsion System

Several Times while driving and often when turning at a slow speed the Pacifica stalls. This is a common problem with no help from Chrysler. No codes come up and several mechanics and dealers have tried to fix the problem to no avail and at a lot of expense. In checking this problem out on the internet, many, many people have co…

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Several Times while driving and often when turning at a slow speed the Pacifica stalls. This is a common problem with no help from Chrysler. No codes come up and several mechanics and dealers have tried to fix the problem to no avail and at a lot of expense. In checking this problem out on the internet, many, many people have complained about this problem because it is highly dangerous and puts peoples lives at risk! Why doesn't Chrysler investigate and find the reason and provide a fix or why won't the NHTSA look into this problem. It also is known to happen to 2005 and 2006 Pacificas.

NHTSA ODI #11417618

71,515 miles · Feb 19, 2021
Electrical SystemFuel/propulsion SystemVehicle Speed Control

AFTER PUTTING IN GAS IN THE CAR IT WILL DIE AS IF IT IS NOT GETTING GAS AND WHEN FILLING UP I HAVE TO PUMP SLOW BECAUSE IT ACTS LIKE IT IS NOT TAKING THE GAS. ITS DIED ON SEVERAL OCCASIONS WHILE DRIVING WITHOUT ANY WARNING. IN TRAFFIC GOINF THROUGH A LIGHT IT SHUT OFF AS IF IT HAD NO GAS. THE CAR THEN WILL NOT TURN ON THE KEY TU…

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AFTER PUTTING IN GAS IN THE CAR IT WILL DIE AS IF IT IS NOT GETTING GAS AND WHEN FILLING UP I HAVE TO PUMP SLOW BECAUSE IT ACTS LIKE IT IS NOT TAKING THE GAS. ITS DIED ON SEVERAL OCCASIONS WHILE DRIVING WITHOUT ANY WARNING. IN TRAFFIC GOINF THROUGH A LIGHT IT SHUT OFF AS IF IT HAD NO GAS. THE CAR THEN WILL NOT TURN ON THE KEY TURNS OVER BUT SPUTTERS. ONCE I PUMP ON THE GAS AFTER 3 OR MORE ATTEMPTS IT COME ON. WE HAVE REPLACED THE FUEL PUMP AND AUTOZONE CODE GAVE P0461 FUEL LEVEL SENSOR A AS THE PROBLEM. THIS IS DANGEROUS AS THE CAR JUST SHUTTING OFF WHILE DRIVING AND UNABLE TO START IN TRAFFIC OR JUST SHUTTING DOWN ON THE HIGHWAY. THE OIL LIGHT COMES ON AS WELL. THERES A NOISE LIKE A TICKING SOUND I CAN HEAR BY THE GAS TANK WHEN I SHUT OFF THE CAR. AS SOON AS I LEFT THE GAS STATION TODAY I HAD IT IN DRIVE ABOUT TO TURN ON THE STREET WITH TRAFFIC COMING AND IT SHUT OFF AND WOULS NOT TURN ON FOR ABOUT 10 MINUTES. I WAS LUCKY I DID NOT GET HIT.

NHTSA ODI #11396983

160,000 miles · Jun 24, 2020
Electrical SystemEngineFuel/propulsion SystemFire

WHILE DRIVING ON INTERSTATE RT 80 I EXPERIENCED A LOUD NOISE AND SMOKE AND FLAMES WERE COMING FROM THE ENGINE. PULLED OVER AND GOT MYSELF AND MY GRANDDAUGHTER OUT OF HER CAR SEAT. THE ENGINE CONTINUED TO BURN UNTIL THE FIRE DEPT COME. *TR

NHTSA ODI #11330511

202,000 miles · Nov 10, 2018
Fuel/propulsion System

"TAKATA RECALL" THE VEHICLE WILL ONLY TAKE A LITTLE FUEL AT A TIME, IT WILL ONLY TAKE ABOUT 5-6 GALLONS PER FUELING STOPS AND IT WIL NO LONGER ACCEPT ANY FUEL, THERE IS A STRONG FUEL ODOR AFTER FUELING INSIDE OF THE VEHICLE, PLUS THE FUEL GAUGE SHOWS EMPTY RIGHT AFTER PUTTING FUEL IN THE TANK, LET ME ADD THAT THIS HAS HAPPENED…

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"TAKATA RECALL" THE VEHICLE WILL ONLY TAKE A LITTLE FUEL AT A TIME, IT WILL ONLY TAKE ABOUT 5-6 GALLONS PER FUELING STOPS AND IT WIL NO LONGER ACCEPT ANY FUEL, THERE IS A STRONG FUEL ODOR AFTER FUELING INSIDE OF THE VEHICLE, PLUS THE FUEL GAUGE SHOWS EMPTY RIGHT AFTER PUTTING FUEL IN THE TANK, LET ME ADD THAT THIS HAS HAPPENED AT LEAST 3 TIMES WITHIN THE LAST 11 YEARS OF OWNING THE VEHICLE. WE PURCHASED THE VEHICLE AS A "PROGRAM VEHICLE" IN 2007 AND IT HAS BEEN A GOOD VEHICLE, I AM JUST GLAD WE PURCHASED THE EXTENDED WARRANTY.WE PURCHASED THIS VEHICLE WHEN IT HAD 29,000 MILES ON IT, IT NOW HAS 202,000 PLUS MILES ON IT.

NHTSA ODI #11150732

129,000 miles · Mar 13, 2018
Fuel/propulsion SystemUnknown Or Other

CAR STALLS RANDOMLY WHILE DRIVING WITH NO WARNING OR ENGINE CODES TO REPAIR LEAVING YOU WITH NO POWER STEERING OR BRAKES. THIS SAME PROBLEM WAS RECALLED ON THE 2005 AND 2006 MODELS WITH F44 SAFETY RECALL, BUT NOT ON THE 2007 AND 2008. HAPPENED 5 TIMES IN THE LAST 3 WEEKS.

NHTSA ODI #11078883

Mileage unknown · Jan 31, 2018
Fuel/propulsion System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE TOOK AN EXTENDED PERIOD OF TIME TO START. AS THE FAILURE PROGRESSED, THE VEHICLE SHOOK ABNORMALLY AND THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. AN INDEPENDENT MECHANIC REPLACED THE FUEL PUMP THRE…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE TOOK AN EXTENDED PERIOD OF TIME TO START. AS THE FAILURE PROGRESSED, THE VEHICLE SHOOK ABNORMALLY AND THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER. AN INDEPENDENT MECHANIC REPLACED THE FUEL PUMP THREE TIMES, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ODI #11066119

89,800 miles · Jul 8, 2017
Fuel/propulsion System

THE GAS GAUGE DROPS TO ABSOLUTE ZERO AND THE LOW FUEL WARNING COMES ON EVEN THOUGH THERE IS PLENTY OF GAS IN THE TANK. THIS CAUSES A CHECK ENGINE LIGHT WITH THE CODE U1403. THERE ARE MANY OWNERS OF 2004-2007 CHRYSLER PACIFICAS THAT HAVE THIS EXACT SAME PROBLEM. THE GENERAL CONSENSUS ON FORUMS SPECIFIC TO THIS COMMON PROBLEM IS T…

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THE GAS GAUGE DROPS TO ABSOLUTE ZERO AND THE LOW FUEL WARNING COMES ON EVEN THOUGH THERE IS PLENTY OF GAS IN THE TANK. THIS CAUSES A CHECK ENGINE LIGHT WITH THE CODE U1403. THERE ARE MANY OWNERS OF 2004-2007 CHRYSLER PACIFICAS THAT HAVE THIS EXACT SAME PROBLEM. THE GENERAL CONSENSUS ON FORUMS SPECIFIC TO THIS COMMON PROBLEM IS THERE IS A GAS PRESSURE PROBLEM THAT CAUSES THE GAUGE TO NOT READ CORRECTLY. PEOPLE WHO HAVE TAKEN THEIR CAR TO THE DEALER FOR REPAIR REPORT THAT THE DEALERS USUALLY SAY THE SOLUTION IS TO REPLACE BOTH FUEL PUMPS. CUSTOMERS, HOWEVER, REPORT THAT THIS IS EXPENSIVE AND USUALLY DOES NOT FIX THE PROBLEM (CHECK ENGINE LIGHT STAYS ON). MOST OWNERS SAY THE PROBLEM STEMS FROM THE POORLY DESIGNED SADDLE TANK AND BELIEVE THE PROBLEM IS WITH THE GAS PRESSURE. I CONTACTED CHRYSLER AND THEY WERE NO HELP AT ALL. TWO SEPARATE CUSTOMER SERVICE REPS TOLD ME TO TAKE IT TO THE DEALER. THERE HAVE BEEN HUNDREDS IF NOT THOUSANDS OF 2004-2007 PACIFICA OWNERS (I ALSO FOUND MANY JEEP FORUMS WITH THE SAME PROBLEM) AND SURELY CHRYSLER HAS A RECORD OF THESE PROBLEMS AND HOW TO FIX THEM. HAVING EACH OWNER TAKE THEIR CAR TO THEIR LOCAL CHRYSLER DEALER WITH NO COMMON DOCUMENTED FIX MEANS EACH OWNER IS RELYING ON TECHS THAT MAY OR MAY NOT BE AWARE OF THIS PROBLEM AND THE PROPER WAY TO FIX IT. TRIAL AND ERROR EACH TIME IS EXTREMELY WASTEFUL AND EXPENSIVE FOR THOUSANDS OF OWNERS. A RECALL WOULD AT LEAST ENSURE THAT EACH SERVICE CENTER HAS THE CORRECT INSTRUCTIONS ON WHAT IS EXACTLY WRONG AND PRECISELY HOW TO FIX IT.

NHTSA ODI #11003841

Mileage unknown · Jun 2, 2017
Fuel/propulsion SystemSeat BeltsUnknown Or Other

THIS VEHICLE HAS HAD ONE MAJOR ISSUE WITH THE FUEL SYSTEM. WHEN THE FUEL GAUGE GETS TO HALF WAY, THE GAUGE DROPS TO E AND DOES NOT WANT TO ACCEPT GAS. IT ACTS LIKE IT'S FULL AND YOU CAN BARELY PUT ANY GAS IN. WHEN THIS HAPPENS THE VEHICLE ACTS LIKE IT'S OUT OF GAS EVEN WHEN IT'S NOT CAUSING ME TO RUN OUT OF GAS WHILE DRIVING DOW…

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THIS VEHICLE HAS HAD ONE MAJOR ISSUE WITH THE FUEL SYSTEM. WHEN THE FUEL GAUGE GETS TO HALF WAY, THE GAUGE DROPS TO E AND DOES NOT WANT TO ACCEPT GAS. IT ACTS LIKE IT'S FULL AND YOU CAN BARELY PUT ANY GAS IN. WHEN THIS HAPPENS THE VEHICLE ACTS LIKE IT'S OUT OF GAS EVEN WHEN IT'S NOT CAUSING ME TO RUN OUT OF GAS WHILE DRIVING DOWN THE INTERSTATE AND SOMETIMES THE CAR WON'T EVEN START WHEN IT DROPS BELOW HALF WAY.ALSO, MY ODOMETER READS GASCAP LIKE THERE'S A LEAK BUT IT'S A BRAND NEW GAS CAP. I'VE READ DAYS WORTH OF INFORMATION ON THE WORLD WIDE WEB AND THIS IS THE MOST COMMON ISSUE BUT NOONE HAS DONE ANYTHING ABOUT IT. IT IS NOT FAIR TO THE CONSUMER. I KNOW I WILL NEVER BUY ANOTHER CHRYSLER AND I WILL WARN OTHERS NOT TO ALSO. NOT ONLY THAT BUT MY SEATBELTS DO NOT WORK ANYMORE, TWO OF THEM ANYWAY. MY KIDS HAVE TO SIT IN THE FAR BACK TO BUCKLE UP. I BOUGHT THIS VEHICLE USED. I'VE HAD THE FUEL PUMPS REPLACED, THE VAPOR CANISTER AND VAPOR FILTER REPLACED, GAS CAP, ECT. NOTHING REPAIRS THE ISSUE. I KNOW NOW WHY THE PREVIOUS OWNER GAVE IT UP, IF I DIDN'T HAVE TO PAY A DOWN PAYMENT, I WOULD HAVE ALREADY LET IT GO BACK.

NHTSA ODI #10992955

97,000 miles · Dec 16, 2016
Fuel/propulsion SystemPower Train

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW OIL AND ABS WARNING INDICATORS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND THE FU…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 35 MPH, THE LOW OIL AND ABS WARNING INDICATORS ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE AND THE FUEL PUMP MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V432000 (POWER TRAIN).THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.

NHTSA ODI #10935922

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.