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2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

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When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

Engine complaints

76 reports
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100,000 miles · Sep 23, 2015
Engine

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING VARIOUS SPEEDS, THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART AFTER ONE ATTEMPT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10775365

96,125 miles · Aug 29, 2015
Electrical SystemEngineSteering

HAVE OWNED A 2007 CHRYSLER PACIFICA FOR ALMOST 3 YEARS NOW - BOUGHT IT USED AND ENJOY MOST FEATURES OF THIS CAR HAVING WAITED FOR A FEW YEARS TO PURCHASE ONE AFTER HAVING RECURRING (AND COSTLY) REPAIR ISSUES WITH MY PREVIOUS CHRYSLER (CIRRUS.) HOWEVER, FOR THE PAST YEAR, I'VE EXPERIENCED INTERMITTENT STALLING ISSUES WITH MY CAR …

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HAVE OWNED A 2007 CHRYSLER PACIFICA FOR ALMOST 3 YEARS NOW - BOUGHT IT USED AND ENJOY MOST FEATURES OF THIS CAR HAVING WAITED FOR A FEW YEARS TO PURCHASE ONE AFTER HAVING RECURRING (AND COSTLY) REPAIR ISSUES WITH MY PREVIOUS CHRYSLER (CIRRUS.) HOWEVER, FOR THE PAST YEAR, I'VE EXPERIENCED INTERMITTENT STALLING ISSUES WITH MY CAR - WHILE OPERATING/DRIVING AND I AM NOW TERRIFIED OF THE WHAT "IFS" SINCE I THOUGHT WE'D RESOLVED THE ISSUE JUST OVER A MONTH AGO WHEN REPLACING MY EGR VALVE. THIS WAS A HUGE EXPENSE PARTICULARLY SINCE I'VE BEEN UNDEREMPLOYED FOR A WHILE NOW, BUT THEN AGAIN TODAY WHILE DRIVING WITH MY YOUNG DAUGHTER THE ISSUE HAPPENED AGAIN!! I TOO HAVE HAD MY SHARE OF BEING INCONVENIENCED BY TAKING TO MULTIPLE MECHANICS AND REPAIR SHOPS SAYING THEY NEED TO "MIMICK" THE ISSUE IN ORDER TO FIND THE PROBLEM. SINCE THIS ISSUE OCCURS INTERMITTENTLY, HOW IS THAT EXACTLY SUPPOSE TO HAPPEN??? CHRYSLER CORPORATE REALLY NEEDS TO STEP UP AND ADDRESS THIS ISSUE ASAP SINCE THIS APPEARS TO BE A MAJOR ISSUE AND POSSIBLE DEFECT ON THE PRODUCTS THEMSELVES USED WHEN MANUFACTURING THIS CAR AND/OR A HUGE DEFECT OF THIS PARTICULAR MAKE AND MODEL OF VEHICLE, IN GENERAL! CHRYSLER - PLEASE HEAR US BEFORE YOU ALL ARE FACED WITH AN EVEN LARGER PENALTY THAN THE ONES USED TO RECENTLY BAIL YOU OUT - PLEASE DON'T MAKE A FURTHER MOCKERY OF THE PROCESS BY IGNORING THE VOICE OF YOUR CONSUMER ON SUCH A MAJOR HEALTH AND SAFETY CONCERN. TO ECHO THE WORDS OF ANOTHER COMPLAINT I CAME ACROSS IN MY RESEARCH OF THIS SPECIFIC ISSUE... THE PRICE TO REPLACE A DEFECT IS MUCH LESS THAN THAT OF A HUMAN LIFE!!

NHTSA ODI #10760157

109,000 miles · Jul 16, 2015
Engine

I HAVE HAD THIS 2007 PACIFICA SINCE 2009, BOUGHT IT WITH 12,000 MILES ON IT. IT NOW HAS 109,000 MILES. IN THE PAST YEAR THE CAR HAS STALLED INTERMITTENTLY WHEN SLOWING DOWN AT STOPS, TOOK IT IN, NO PROBLEM FOUND. IT HAS ALSO HAD LIGHT SMOKE COMING FROM UNDER THE HOOD INTERMITTENTLY SINCE I BOUGHT IT, HAD IT LOOKED AT SEVERAL TIM…

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I HAVE HAD THIS 2007 PACIFICA SINCE 2009, BOUGHT IT WITH 12,000 MILES ON IT. IT NOW HAS 109,000 MILES. IN THE PAST YEAR THE CAR HAS STALLED INTERMITTENTLY WHEN SLOWING DOWN AT STOPS, TOOK IT IN, NO PROBLEM FOUND. IT HAS ALSO HAD LIGHT SMOKE COMING FROM UNDER THE HOOD INTERMITTENTLY SINCE I BOUGHT IT, HAD IT LOOKED AT SEVERAL TIMES, NO PROBLEM FOUND. THIS WEEK I WAS DRIVING THE CAR AT @30ISH MPH WHEN IT STALLED ON A BUSY ROAD, BUT WAS LUCKILY ABLE TO TURN OFF THE ROAD WITH NO POWER STEERING SAFELY. IT HAS BEEN AT THE DEALERS FOR 3 DAYS AND NO PROBLEM FOUND AT THIS POINT. I HAVE CHILDREN AND NO LONGER FEEL SAFE DRIVING THEM IN THIS VEHICLE. IF THER IS "NO PROBLEM" TO FIX, THAT IS A MAJOR PROBLEM, BECAUSE A CAR STALLING WAITING TO BE HIT AND SOMEONE INJURED, IS A PROBLEM!!! I HAVE CALLED CORPORATE AND AWAITING TO SPEAK WITH A CASE MANAGER ABOUT THIS ISSUE, BUT FROM WHAT I HAVE READ ONLINE, IF THE DEALERSHIP CANNOT MIMIC THE ISSUE, THEN CORPORATE WILL LIKELY SAY THERE IS NO PROBLEM. I CANNOT JUST WAIT TO SEE IF IT HAPPENS AGAIN, AND NEXT TIME ON THE HIGHWAY AS I HAVE READ IN OTHER CASES, WHEN SOMEONE COULD BE HURT! ALSO CONCERNED WITH THE "NO PROBLEM" WHEN IT SMOKES UNDER THE HOOD, AS I HAVE READ A COUPLE OF INCIDENTS WHERE THE CAR CAUGHT FIRE. HAVE A RENTAL CAR NOW...HOPE CORPORATE DOESN'T BLOW ME OFF!

NHTSA ODI #10734514

125,000 miles · Jul 8, 2015
Engine

WITHIN MINUTES OF PULLING OUT OF MY DRIVEWAY MY 2007 CHRYSLER PACIFICA TOURING SIMPLY SHUT DOWN. UNFORTUNATELY, IT WAS A SHOCK TO ME WHEN I LOST ACCELERATION AND POWER STEERING IN THE MIDDLE OF DRIVING AND IT TOOK ME A FEW SECONDS TO FIGURE OUT WHAT HAD HAPPENED. I PULLED OVER WITH SOME DIFFICULTY AND PUT THE CAR INTO PARK. I…

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WITHIN MINUTES OF PULLING OUT OF MY DRIVEWAY MY 2007 CHRYSLER PACIFICA TOURING SIMPLY SHUT DOWN. UNFORTUNATELY, IT WAS A SHOCK TO ME WHEN I LOST ACCELERATION AND POWER STEERING IN THE MIDDLE OF DRIVING AND IT TOOK ME A FEW SECONDS TO FIGURE OUT WHAT HAD HAPPENED. I PULLED OVER WITH SOME DIFFICULTY AND PUT THE CAR INTO PARK. I WAS ABLE TO RE-START THE VEHICLE AND RETURNED HOME. SINCE THAT DATE, MY HUSBAND HAS BEEN DRIVING THE VEHICLE AS IT WAS OUR TEENAGER'S PRIMARY MEANS OF TRANSPORTATION PRIOR TO THE INCIDENT. I SHUDDER TO THINK WHAT COULD HAVE HAPPENED TO HER AS SHE IS A NEW DRIVER AND MY OWN REACTION TO THE INCIDENT WAS INAPPROPRIATE. I SHOULD HAVE PUT THE CAR INTO NEUTRAL AND RE-STARTED IT, BUT THANK GOD I DID LIVE AND LEARN. SINCE THAT INCIDENT MY HUSBAND HAS EXPERIENCED THE SAME LOSS OF POWER ON THREE ADDITIONAL OCCASIONS. I AM IN CONSTANT FEAR THAT THE CAR WILL SHUT DOWN WHILE PULLING OUT INTO TRAFFIC. IT HAS ALREADY HAPPENED ONCE. THANKFULLY OTHER DRIVERS WERE AWARE AND WERE ABLE TO SLOW DOWN IN TIME FOR MY HUSBAND TO RE-COVER. AS I HAVE READ MANY OTHER INCIDENT REPORTS CONCERNING MY VEHICLE HAVING THE SAME ISSUE, I AM HOPEFUL THAT CHRYSLER WILL ADDRESS THE PROBLEM BEFORE SOMEONE ENDS UP INJURED OR DEAD.

NHTSA ODI #10732599

145,000 miles · Jun 29, 2015
Engine

DRIVE AT ABOUT 60 MPH WHREN MY CAR JUST SHOUT DOWN . HAD NO STERTING OR BREAKS . LUCKY THIS IS NOT THE FIRST TIME IT HAS HAPPED AND I KNEW TIO PUT IT IN NEUTRAL AND TURN THE KEY ,DROP IT IN DRAVE AND A AWY YOU GO . THE OTHER TIMES THIS HAS HAPPENED TO MANY TO COUNT I WAS SLOWING DOWN TO CORNER VERY SCARY WHEN YOU CANT STOP OR TU…

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DRIVE AT ABOUT 60 MPH WHREN MY CAR JUST SHOUT DOWN . HAD NO STERTING OR BREAKS . LUCKY THIS IS NOT THE FIRST TIME IT HAS HAPPED AND I KNEW TIO PUT IT IN NEUTRAL AND TURN THE KEY ,DROP IT IN DRAVE AND A AWY YOU GO . THE OTHER TIMES THIS HAS HAPPENED TO MANY TO COUNT I WAS SLOWING DOWN TO CORNER VERY SCARY WHEN YOU CANT STOP OR TURN YOUR WHEEL . NO WARNING LIGHTS OR SIGNS .

NHTSA ODI #10730956

78,500 miles · Jun 1, 2015
EngineFuel/propulsion SystemSteering

PURCHASED THE PACIFICA TOURING AWD IN SEPTEMBER/OCTOBER, 2013. IT WAS IN FABULOUS CONDITION. A COUPLE OF MONTHS LATER, I EXPERIENCED MY FIRST OF EIGHT OCCURRENCES WHEREIN THE VEHICLE SHUT OFF WITHOUT WARNING. ONCE THE ENGINE SHUT OFF, POWER BRAKES AND POWER STEERING DIDN'T FUNCTION PROPERLY, LIKELY BECAUSE THE ENGINE WAS NO LONG…

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PURCHASED THE PACIFICA TOURING AWD IN SEPTEMBER/OCTOBER, 2013. IT WAS IN FABULOUS CONDITION. A COUPLE OF MONTHS LATER, I EXPERIENCED MY FIRST OF EIGHT OCCURRENCES WHEREIN THE VEHICLE SHUT OFF WITHOUT WARNING. ONCE THE ENGINE SHUT OFF, POWER BRAKES AND POWER STEERING DIDN'T FUNCTION PROPERLY, LIKELY BECAUSE THE ENGINE WAS NO LONGER RUNNING. FIVE OF THESE EIGHT OCCURRENCES HAVE BEEN WITHIN ONE MILE OF MY RESIDENCE. ADDITIONALLY, IT OCCURRED ONCE IN A PARKING LOT, ONCE IN AN INTERSECTION, AND ONCE AS I WAS GETTING ONTO AN INTERSTATE HIGHWAY. A FEW OF THE OCCURRENCES ALMOST RESULTED IN ACCIDENTS. I WAS AT THE MERCY OF THE OTHER DRIVERS IN THOSE CASES. I HAVE SIX GRANDCHILDREN. I'M HESITANT TO TAKE THEM ON TRIPS BECAUSE I HAVE NO CONFIDENCE IN MY PACIFICA'S SAFETY AND RELIABILITY. MY VEHICLE SAFETY COMPLAINT SEEMS EERILY SIMILAR TO NUMEROUS OTHER OWNER'S 2007 PACIFICA SAFETY COMPLAINTS. I PRAY CHRYSLER WILL INVESTIGATE THIS ISSUE TO DETERMINE WHAT IS CAUSING THE ENGINE FAILURE BEFORE A PRECIOUS LIFE IS LOST. CHRYSLER, PLEASE IDENTIFY THE CAUSE AND NOTIFY THE OWNERS OF THE FIX SOONEST. IT MAKES NO SENSE TO CONTINUE NEGLECTING THESE SAFETY CLAIMS. I'M CERTAIN $$$ IS CAUSING YOUR HESITATION TO INVESTIGATE; HOWEVER, IT WILL SEEM LIKE PENNIES COMPARED WITH THE COST YOU WILL UNDOUBTEDLY PAY DUE TO NEGLIGENCE IN THE EVENT OF INJURY OR FATALITY. THANKS IN ADVANCE FOR HEARING MY CONCERN, DIAGNOSING THE PROBLEM, IDENTIFYING THE SOLUTION, AND QUICKLY IMPLEMENTING YOUR PLAN TO REPAIR THE AFFECTED VEHICLES. SAFETY HAS A PRICE, BUT HUMAN LIFE IS PRICELESS.

NHTSA ODI #10722805

96,000 miles · Mar 18, 2015
EngineFire

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE STOPPED AT A RED LIGHT, SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND LIFTED THE HOOD. ONCE THE VEHICLE COOLED OFF, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAK…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE STOPPED AT A RED LIGHT, SMOKE STARTED TO EMIT FROM THE FRONT OF THE VEHICLE WITHOUT WARNING. THE CONTACT MERGED TO THE SIDE OF THE ROAD AND LIFTED THE HOOD. ONCE THE VEHICLE COOLED OFF, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

NHTSA ODI #10695129

140,000 miles · Mar 9, 2015
Engine

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE OIL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAIL…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE STALLED AND THE OIL WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.

NHTSA ODI #10692925

158,860 miles · Feb 24, 2015
Engine

CAR TURNS OFF WHILE RUNING AT SPEEDWAY. TWICE AT 4 MIN. THAT IS NOTHING NEW THIS HAPPENS EVERY DAY MOST TIMES AT THE FIRST 5/10 MIN. OF DRIVINGAT STREETS. BUT TODAY'S WAS AFTER 30 MIN . THERE IS WAY I WENT TO EXPRESS WAY. I ALREADY SPEND MONEY AND TO MUCH TIME AT MECHANICS THEY CANT FOUND WHATS WRONG. BUT AT INTERNER I FOUND…

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CAR TURNS OFF WHILE RUNING AT SPEEDWAY. TWICE AT 4 MIN. THAT IS NOTHING NEW THIS HAPPENS EVERY DAY MOST TIMES AT THE FIRST 5/10 MIN. OF DRIVINGAT STREETS. BUT TODAY'S WAS AFTER 30 MIN . THERE IS WAY I WENT TO EXPRESS WAY. I ALREADY SPEND MONEY AND TO MUCH TIME AT MECHANICS THEY CANT FOUND WHATS WRONG. BUT AT INTERNER I FOUND THIS IS A COMMON ISSUES WHIT THIS TYPE OF CARS. *JS

NHTSA ODI #10690332

75,000 miles · Dec 22, 2014
EngineSteeringVehicle Speed Control

THIS VEHICLE TENDS TO STALL AT OR BELOW 35 MPH. HAVE BEEN TO INDEPENDENT MECHANICS AND CHRYSLER AND NO ONE CAN SEEM TO FIGURE OUT WHY IT STALLS. WHEN IT STALLS THERE IS A LOSS OF CONTROL OF THE CAR AND IS VERY DANGEROUS ESPECIALLY WHEN IN RUSH HOUR TRAFFIC. MY WIFE DRIVES THIS VEHICLE ALONG WITH MY 3 CHILDREN. I HAVE SEEN NUMERO…

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THIS VEHICLE TENDS TO STALL AT OR BELOW 35 MPH. HAVE BEEN TO INDEPENDENT MECHANICS AND CHRYSLER AND NO ONE CAN SEEM TO FIGURE OUT WHY IT STALLS. WHEN IT STALLS THERE IS A LOSS OF CONTROL OF THE CAR AND IS VERY DANGEROUS ESPECIALLY WHEN IN RUSH HOUR TRAFFIC. MY WIFE DRIVES THIS VEHICLE ALONG WITH MY 3 CHILDREN. I HAVE SEEN NUMEROUS COMPLAINTS ON THIS MATTER AND I AM QUITE SURPRISED THERE HAS NOT BEEN A RECALL. *TR

NHTSA ODI #10667803

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.