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2007 Chrysler Pacifica

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2007 Chrysler Pacifica do not stand out strongly from the model-year median of 189.

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When problems were reported

Mileage at the reported incident

285 reports with mileage · 41 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 88 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 76 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports10 fire reports7 injury reports

Electrical System complaints

51 reports
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Mileage unknown · Feb 11, 2015
Air BagsElectrical System

2007 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE DRIVING. *SMD THE CONSUMER STATED THE VEHICLE WAS AT THE DEALER FOR A MONTH, WITH NO REMEDY IN SIGHT. THE CLOCKSPRING WAS REPLACED. HOWEVER, THE VEHICLE CONTINUED TO STALLED. THE DEALER STATED THE CLOCKSPRING WAS REPLACED, BECAUSE THERE WAS A LIGHT …

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2007 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO VEHICLE STALLING WHILE DRIVING. *SMD THE CONSUMER STATED THE VEHICLE WAS AT THE DEALER FOR A MONTH, WITH NO REMEDY IN SIGHT. THE CLOCKSPRING WAS REPLACED. HOWEVER, THE VEHICLE CONTINUED TO STALLED. THE DEALER STATED THE CLOCKSPRING WAS REPLACED, BECAUSE THERE WAS A LIGHT ON THE DASHBOARD. *JB

NHTSA ODI #10666947

115,000 miles · Nov 25, 2014
Electrical System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER INTO THE ON POSITION TO START THE VEHICLE. THE CONTACT MENTIONED THAT AFTER MULTIPLE ATTEMPTS, THE KEY WAS ABLE TO TURN OVER TO START THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE TRAVELING 40 MPH TO MERGE ON THE HIGHWAY,…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE KEY WOULD NOT TURN OVER INTO THE ON POSITION TO START THE VEHICLE. THE CONTACT MENTIONED THAT AFTER MULTIPLE ATTEMPTS, THE KEY WAS ABLE TO TURN OVER TO START THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT WHILE TRAVELING 40 MPH TO MERGE ON THE HIGHWAY, THE VEHICLE STALLED. THE CONTACT WAS NOT ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 115,000. UPDATED 3/12/15*CN UPDATED 9/7/2017*CN

NHTSA ODI #10660953

100,000 miles · Nov 12, 2014
Electrical System

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WAS ABLE TO BE RESTARTED. THE CONTACT INDICATED THAT THE FAILURE WAS PROGRESSING AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V432000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIF…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WAS ABLE TO BE RESTARTED. THE CONTACT INDICATED THAT THE FAILURE WAS PROGRESSING AND THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V432000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA ODI #10654487

95,000 miles · Sep 10, 2014
Electrical SystemFuel/propulsion System

I PURCHASED A VEHICLE END OF MAY 2014. VEHICLE HAS SINCE STARTED CUTTING OFF WHILE DRIVING WITH NO WARNING. I HAVE CALLED CHRYSLER AND WAS REFERRED TO ONE OF THERE DEALERS IN OAKVILLE CONNECTICUT. THEY HAD THE CAR FOR A WEEK AND WAS UNABLE TO FIND THE PROBLEM. I TOOK IT HOME AND THE NEXT DAY THE CAR SHUT OFF WHILE DRIVING, I CAL…

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I PURCHASED A VEHICLE END OF MAY 2014. VEHICLE HAS SINCE STARTED CUTTING OFF WHILE DRIVING WITH NO WARNING. I HAVE CALLED CHRYSLER AND WAS REFERRED TO ONE OF THERE DEALERS IN OAKVILLE CONNECTICUT. THEY HAD THE CAR FOR A WEEK AND WAS UNABLE TO FIND THE PROBLEM. I TOOK IT HOME AND THE NEXT DAY THE CAR SHUT OFF WHILE DRIVING, I CALLED THE DEALER AGAIN AND WAS TOLD TO BRING IT BACK AND ITS BEEN THERE SINCE SEPTEMBER 2, 2014 AND THEY STILL HAVE NOT FOUND PROBLEM. ITS VERY FRUSTRATING THAT I HAVE PURCHASED A VEHICLE FOR SAFE DRIVING AND I FEAR FOR MY FAMILY AND MYSELF TO DRIVE THIS VEHICLE AND CAUSE AN ACCIDENT AND GETTING HURT. *TR

NHTSA ODI #10632075

147,000 miles · Sep 5, 2014
Electrical SystemEngineExterior Lighting

WE WERE DRIVING. I ASKED MY HUSBAND TO CLEAN THE WINDSHIELD. AS SOON AS HE PULLED THE WIPER STEM, THE HEADLIGHTS WENT OUT. THE CAR RESTARTED, BUT THE HEADLIGHTS WOULDN'T COME BACK ON. WE PULLED OVER AGAIN AND OPENED THE HOOD. THE CAR WOULD RESTART, BUT NOW THE DASH CLUSTER WAS OUT ALONG WITH THE HEADLIGHTS. WE TURNED THE ENGINE…

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WE WERE DRIVING. I ASKED MY HUSBAND TO CLEAN THE WINDSHIELD. AS SOON AS HE PULLED THE WIPER STEM, THE HEADLIGHTS WENT OUT. THE CAR RESTARTED, BUT THE HEADLIGHTS WOULDN'T COME BACK ON. WE PULLED OVER AGAIN AND OPENED THE HOOD. THE CAR WOULD RESTART, BUT NOW THE DASH CLUSTER WAS OUT ALONG WITH THE HEADLIGHTS. WE TURNED THE ENGINE OFF AND WEIRDLY, THE HEADLIGHTS CAME ON. THEY WERE FLASHING ON AND OFF, OVER AND OVER. WITHIN THE NEXT TEN MINUTES THE CAR WOULD START BUT WOULDN'T SHIFT OUT OF PARK. FROM THERE THE ARMREST CONTROLS STOPPED FUNCTIONING, AND EVENTUALLY THE CAR JUST CHATTERED WHEN THE KEY WAS TURNED. THEN IT WOULDN'T EVEN DO THAT. IT COMPLETELY DIED. FOUR WEEKS AND $1600 LATER, WE HAVE A NEW TIPM L. THE ENTIRE ELECTRICAL SYSTEM WAS FRIED. *TR

NHTSA ODI #10631127

122,092 miles · Aug 24, 2014
Electrical SystemService BrakesSteering

WHEN DRIVING, OUR 07 PACIFICA WILL RANDOMLY LOSE POWER AND THERE WILL BE NO BRAKES AND NO STEERING. I HAVE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE WHILE THE CAR IS STILL IN MOTION. THIS HAS OCCURRED ON THE FREEWAY AND ALSO AROUND TOWN. IT IS MOST NOTICEABLE WHEN I AM APPROACHING A CORNER OR STOP LIGHT/ STOP SIGN AND SLOWI…

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WHEN DRIVING, OUR 07 PACIFICA WILL RANDOMLY LOSE POWER AND THERE WILL BE NO BRAKES AND NO STEERING. I HAVE TO PUT IT IN NEUTRAL AND RESTART THE ENGINE WHILE THE CAR IS STILL IN MOTION. THIS HAS OCCURRED ON THE FREEWAY AND ALSO AROUND TOWN. IT IS MOST NOTICEABLE WHEN I AM APPROACHING A CORNER OR STOP LIGHT/ STOP SIGN AND SLOWING DOWN TO TURN OR TO STOP. ON THE FREEWAY, I WAS NOT SLOWING DOWN OR PREPARING TO STOP WHEN IT HAPPENED. THE CHECK ENGINE LIGHT AND ETC LIGHT (ELECTRONIC THROTTLE CONTROL LIGHT) COME ON WHEN IT HAPPENS. WE HAVE TAKEN OUR CAR TO NON-CHRYSLER DEALERSHIPS/AUTO SHOPS OVER THE SUMMER BECAUSE IT'S LESS EXPENSIVE TO SCAN. THE CAR WAS IN THE SHOP THREE TIMES THIS SUMMER, AND THE PROBLEM WAS NOT CORRECTED. THIS IS A FRIGHTENING OCCURRENCE AND WE MAY HAVE TO TAKE IT IN TO OUR CHRYSLER DEALERSHIP ANYWAY. *TR

NHTSA ODI #10627831

52,000 miles · Aug 7, 2014
Electrical System

SHE JUST DOESN'T LIKE TO START ON OCCASION. THE DEALER DIAGNOSES WAS IT NEEDED A NEW STARTER, TOOK ALL OF THREE MINUTES. HAD A NEW STARTER PUT IN, SAME ISSUE. NEW RELAY AND NEW SHIFTER ASSEMBLY WITH NEW SWITCH INSTALLED. PARTS DEPARTMENT SAID THEY SELL A "LOT" OF THESE. STILL NO RESOLUTION. SHE DOES NOT LIKE TO START ABOUT 2% OF…

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SHE JUST DOESN'T LIKE TO START ON OCCASION. THE DEALER DIAGNOSES WAS IT NEEDED A NEW STARTER, TOOK ALL OF THREE MINUTES. HAD A NEW STARTER PUT IN, SAME ISSUE. NEW RELAY AND NEW SHIFTER ASSEMBLY WITH NEW SWITCH INSTALLED. PARTS DEPARTMENT SAID THEY SELL A "LOT" OF THESE. STILL NO RESOLUTION. SHE DOES NOT LIKE TO START ABOUT 2% OF THE TIME AND DOES SO AFTER RUNNING THE SHIFTER UP AND DOWN A FEW TIMES. I AM WORRIED AS I HAVE ASTHMA AND NEED A WORKING CAR TO GET TO HOSPITAL IMMEDIATELY WHEN ATTACK OCCURS. SO FAR BEEN LUCKY WITH TIMING OF NO STARTS. PLEASE HELP!!! *TR

NHTSA ODI #10619516

95,000 miles · Jul 8, 2014
Electrical SystemService BrakesSteering

THE VEHICLE DIES--ESPECIALLY WHEN COASTING TOWARD A STOP SIGN OR LIGHT, OR DOWN HILLS--USUALLY AT LOWER SPEEDS, THOUGH SEVERAL TIMES AT SPEEDS OF 40 MPH. THE POWER BRAKES AND POWER STEERING CEASE. THE ONLY OPTION IS TO SHIFT INTO NEUTRAL AND RESTART THE CAR. GOING AROUND CORNERS AT SPEEDS HIGHER THAT 25 IS DIFFICULT, THIS CA…

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THE VEHICLE DIES--ESPECIALLY WHEN COASTING TOWARD A STOP SIGN OR LIGHT, OR DOWN HILLS--USUALLY AT LOWER SPEEDS, THOUGH SEVERAL TIMES AT SPEEDS OF 40 MPH. THE POWER BRAKES AND POWER STEERING CEASE. THE ONLY OPTION IS TO SHIFT INTO NEUTRAL AND RESTART THE CAR. GOING AROUND CORNERS AT SPEEDS HIGHER THAT 25 IS DIFFICULT, THIS CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR THE SAME THING; THEY CAN'T REALLY FIND ANYTHING WRONG BUT HAVE CHARGED ME OVER $2500 THIS YEAR ALONE. I'M AFRAID TO DRIVE THIS AS THIS HAS BEEN HAPPENING ON NEARLY A DAILY BASIS. AND TAKING IT TO THE DEALER SEEMS FUTILE. IS THIS PART OF THE RECALL? I'D HATE TO SEE MY WIFE OR SOMEONE ELSE INJURED OR KILLED BECAUSE THE SAFETY SYSTEMS ON THE VEHICLE STOPPED WORKING AT THE SAME TIME--SUCH AS HAPPENED WITH THE GM PRODUCTS. UPDATED 3/3/2015 *JS

NHTSA ODI #10609107

95,000 miles · May 28, 2014
Electrical SystemEngine

TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT…

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TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE TIPM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 95,000.

NHTSA ODI #10594525

85,000 miles · Mar 31, 2014
Electrical System

WHILE DRIVING THE ELECTRICAL PANELS ARE FLUSHING MULTIPLE TIME SOME KIND OF WARNING NOISE SOUND AND THEN THE DASH LIGHT STAYS ON WITH ALL THE LIGHTS STIES ON AND THE ENGINE RUNS MORALLY, WE HAVE TO PULL OVER AND TURN THE ENGINE OFF AND RESTART IT AND AFTER A FEW MILES THE SAME REPEATS AGAIN AND AGAIN, THE DEALER DOSE NOT KNOW …

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WHILE DRIVING THE ELECTRICAL PANELS ARE FLUSHING MULTIPLE TIME SOME KIND OF WARNING NOISE SOUND AND THEN THE DASH LIGHT STAYS ON WITH ALL THE LIGHTS STIES ON AND THE ENGINE RUNS MORALLY, WE HAVE TO PULL OVER AND TURN THE ENGINE OFF AND RESTART IT AND AFTER A FEW MILES THE SAME REPEATS AGAIN AND AGAIN, THE DEALER DOSE NOT KNOW ABOUT IT AND THEY WANTS TO CHANGE MULTIPLE PART TO FIGURE TO FIX THE ISSUE, WHICH IS COSTLY AND EXPENSIVE TOO, AND PLUS WE HAVE TO FIND ANOTHER VEHICLE FOR THE DAILY NEED THAT TAKE KIDS TO SCHOOL AND DAILY GROCERY SHOPPING. IT IS SCARY AND SPECIALLY WHEN THE KIDS ARE IN THE VEHICLE. *TR

NHTSA ODI #10576061

Official recalls

0

No recalls in this snapshot.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

2

EA08006 · Engine Compartment Fire

Opened Feb 21, 2008 · Closed Apr 15, 2009

Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Additional source detail variants (5)

Electrical System

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:front Underhood

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Electrical System:wiring:interior/under Dash

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Engine And Engine Cooling

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

Steering:hydraulic Power Assist:power Steering Fluid

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)

PE07052 · Engine Compartment Fire

Opened Oct 19, 2007 · Closed Feb 21, 2008

Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid

COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.