NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
51 reportsClear category filter148,000 miles · Jun 23, 2016
Air BagsElectrical System
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL, BRAKE ASSIST SYSTEM, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED FOR MORE THAN 18 MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING (PART NUMBER 68281393AB) NEEDED TO BE REPLACED.…
Read full complaint
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. THE CONTACT STATED THAT THE ELECTRONIC STABILITY CONTROL, BRAKE ASSIST SYSTEM, AND TRACTION CONTROL WARNING LIGHTS ILLUMINATED FOR MORE THAN 18 MONTHS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CLOCKSPRING (PART NUMBER 68281393AB) NEEDED TO BE REPLACED. THE MANUFACTURER FAILED TO PRODUCE THE REQUIRED PART TO REPAIR THE VEHICLE. THE CONTACT AND MECHANIC CONTACTED THE DEALER AND MANUFACTURER NUMEROUS TIMES DURING THE 18 MONTHS TO PURCHASE THE PARTS, BUT WAS NOT SUCCESSFUL. THE FAILURE MILEAGE WAS 148,000.
NHTSA ODI #10876129
Mileage unknown · Apr 19, 2016
Electrical SystemEngine
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IT WAS VERY HARD TO STEER THE VEHICLE AFTER THE FAILURE OCCURRED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER, KEY, ENGINE OIL, AND ALTERNATOR F…
Read full complaint
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. IT WAS VERY HARD TO STEER THE VEHICLE AFTER THE FAILURE OCCURRED. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STARTER, KEY, ENGINE OIL, AND ALTERNATOR FAILED ON SEPARATE OCCASIONS. THE VEHICLE WAS REPAIRED EACH TIME; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10860380
104,000 miles · Mar 9, 2016
Electrical SystemUnknown Or Other
"TAKATA RECALL" AT 60 MPH THE VEHICLE STARTS TO SHAKE. BRAND NEW TIRES BALACED PROPERLY, NEW CALIPER, AND WHEEL ALIGJNMENT. ELECTRICAL LIGHT ON DASH KEEPS COMING ON AND CAN NOT EXCEED 40 MPH AND VEHICLE AHUTS OFF SOMETIMES LEAVING NO STEERIMG OR BREAKS
NHTSA ODI #10845795
95,000 miles · Dec 9, 2015
Electrical SystemService BrakesSteering
BOUGHT IN 2007 USED, 16000 MILES. LAST TWO YEARS, STALLS SOMETIMES AT LOW SPEEDS. LOSES ALL POWER, WILL NOT STEER, CANNOT BRAKE. OCCURS TOO RANDOMLY TO PREDICT. VERY DANGEROUS WHEN MAKING TURNS TO JOIN TRAFFIC FLOW AS CANNOT STOP OR STEER CAR WHILE ROLLING. LATEST EXAMPLE 12/7/15 - NEARLY AT A STOP ON SLIGHT DECLINE, READY …
Read full complaint
BOUGHT IN 2007 USED, 16000 MILES. LAST TWO YEARS, STALLS SOMETIMES AT LOW SPEEDS. LOSES ALL POWER, WILL NOT STEER, CANNOT BRAKE. OCCURS TOO RANDOMLY TO PREDICT. VERY DANGEROUS WHEN MAKING TURNS TO JOIN TRAFFIC FLOW AS CANNOT STOP OR STEER CAR WHILE ROLLING. LATEST EXAMPLE 12/7/15 - NEARLY AT A STOP ON SLIGHT DECLINE, READY TO MERGE WITH STREET TRAFFIC FROM PARKING LOT. SUDDENLY LOST POWER AND BRAKE STOPPED RESPONDING AND LOCKED UP. STEERING LOCKED UP. WAS SLOWLY ROLLING INTO ONCOMING TRAFFIC.
NHTSA ODI #10809269
36,000 miles · Nov 4, 2015
Electrical SystemElectronic Stability Control (esc)
MY DAUGHTER BROUGHT ME THIS CAR FOR MY BIRTHDAY 2007. I HAVE BEEN COMPLAINING SINCE 2007 ABOUT THE IGNITION. I WAS TOLD IT WAS THE KEY. I PURCHASE A NEW KEY, WELL THE KEY IS NOT THE PROBLEM. I HAVE BEEN IN THE MIDDLE OF THE STREET AND THE CAR WOULD JUST SHOUT OFF. I KEEP REPLACING BATTERIES AFTER BATTERIES. I FINALLY FOUND OUT …
Read full complaint
MY DAUGHTER BROUGHT ME THIS CAR FOR MY BIRTHDAY 2007. I HAVE BEEN COMPLAINING SINCE 2007 ABOUT THE IGNITION. I WAS TOLD IT WAS THE KEY. I PURCHASE A NEW KEY, WELL THE KEY IS NOT THE PROBLEM. I HAVE BEEN IN THE MIDDLE OF THE STREET AND THE CAR WOULD JUST SHOUT OFF. I KEEP REPLACING BATTERIES AFTER BATTERIES. I FINALLY FOUND OUT IT IS THE IGNITION, THE WAY I FOUND OUT IS A CERTAIN WAY I HAD TO TURN THE KEY FOR THE CAR TO START. I REALLY LEARN TO LOVE MY CAR BUT I HAVE SO MANY ISSUES I DON'T KNOW WHETHER I WOULD ADVISE ANYMORE TO PURCHASE ONE. I HAVE HAD MANY ISSUES UNTIL I BECAME VERY DISSATISFIED WITH THE COMPANY. I WOULD APPRECIATE IF YOU TAKE A LOOK AT THIS PROBLEM. THANKS THE CAR WOULD JUST CUT OFF IN THE MIDDLE OF THE STREET. UNEXPLAINABLE.
NHTSA ODI #10788178
120,000 miles · Nov 2, 2015
Electrical SystemExterior Lighting
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS AND INSTRUMENT PANEL FAILED TO ILLUMINATE INTERMITTENTLY. ON A SEPARATE OCCASION, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MAN…
Read full complaint
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. WHILE DRIVING APPROXIMATELY 40 MPH, THE HEADLIGHTS AND INSTRUMENT PANEL FAILED TO ILLUMINATE INTERMITTENTLY. ON A SEPARATE OCCASION, THE CONTACT MENTIONED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.
NHTSA ODI #10787772
96,125 miles · Aug 29, 2015
Electrical SystemEngineSteering
HAVE OWNED A 2007 CHRYSLER PACIFICA FOR ALMOST 3 YEARS NOW - BOUGHT IT USED AND ENJOY MOST FEATURES OF THIS CAR HAVING WAITED FOR A FEW YEARS TO PURCHASE ONE AFTER HAVING RECURRING (AND COSTLY) REPAIR ISSUES WITH MY PREVIOUS CHRYSLER (CIRRUS.) HOWEVER, FOR THE PAST YEAR, I'VE EXPERIENCED INTERMITTENT STALLING ISSUES WITH MY CAR …
Read full complaint
HAVE OWNED A 2007 CHRYSLER PACIFICA FOR ALMOST 3 YEARS NOW - BOUGHT IT USED AND ENJOY MOST FEATURES OF THIS CAR HAVING WAITED FOR A FEW YEARS TO PURCHASE ONE AFTER HAVING RECURRING (AND COSTLY) REPAIR ISSUES WITH MY PREVIOUS CHRYSLER (CIRRUS.) HOWEVER, FOR THE PAST YEAR, I'VE EXPERIENCED INTERMITTENT STALLING ISSUES WITH MY CAR - WHILE OPERATING/DRIVING AND I AM NOW TERRIFIED OF THE WHAT "IFS" SINCE I THOUGHT WE'D RESOLVED THE ISSUE JUST OVER A MONTH AGO WHEN REPLACING MY EGR VALVE. THIS WAS A HUGE EXPENSE PARTICULARLY SINCE I'VE BEEN UNDEREMPLOYED FOR A WHILE NOW, BUT THEN AGAIN TODAY WHILE DRIVING WITH MY YOUNG DAUGHTER THE ISSUE HAPPENED AGAIN!! I TOO HAVE HAD MY SHARE OF BEING INCONVENIENCED BY TAKING TO MULTIPLE MECHANICS AND REPAIR SHOPS SAYING THEY NEED TO "MIMICK" THE ISSUE IN ORDER TO FIND THE PROBLEM. SINCE THIS ISSUE OCCURS INTERMITTENTLY, HOW IS THAT EXACTLY SUPPOSE TO HAPPEN??? CHRYSLER CORPORATE REALLY NEEDS TO STEP UP AND ADDRESS THIS ISSUE ASAP SINCE THIS APPEARS TO BE A MAJOR ISSUE AND POSSIBLE DEFECT ON THE PRODUCTS THEMSELVES USED WHEN MANUFACTURING THIS CAR AND/OR A HUGE DEFECT OF THIS PARTICULAR MAKE AND MODEL OF VEHICLE, IN GENERAL! CHRYSLER - PLEASE HEAR US BEFORE YOU ALL ARE FACED WITH AN EVEN LARGER PENALTY THAN THE ONES USED TO RECENTLY BAIL YOU OUT - PLEASE DON'T MAKE A FURTHER MOCKERY OF THE PROCESS BY IGNORING THE VOICE OF YOUR CONSUMER ON SUCH A MAJOR HEALTH AND SAFETY CONCERN. TO ECHO THE WORDS OF ANOTHER COMPLAINT I CAME ACROSS IN MY RESEARCH OF THIS SPECIFIC ISSUE... THE PRICE TO REPLACE A DEFECT IS MUCH LESS THAN THAT OF A HUMAN LIFE!!
NHTSA ODI #10760157
132,135 miles · Jul 28, 2015
Electrical System
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. AFTER THE DRIVER SIDE WINDOW WAS ROLLED DOWN, ALL FOUR WINDOWS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN FUSE AND THE WIRING HARNESS IN THE DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAIL…
Read full complaint
TL* THE CONTACT OWNS A 2007 CHRYSLER PACIFICA. AFTER THE DRIVER SIDE WINDOW WAS ROLLED DOWN, ALL FOUR WINDOWS BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT AN UNKNOWN FUSE AND THE WIRING HARNESS IN THE DRIVER SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. IN ADDITION, WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TOTALLY INTEGRATED POWER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,135.
NHTSA ODI #10744355
170,000 miles · Jul 16, 2015
Electrical System
I HAVE A 2007 CHRYSLER PACIFICA THAT HAS BEEN DIAGNOSED AS HAVING A BAD TIPM, THE CAR WOULD LOSE ALL INTERIOR POWER ALONG WITH WINDSHIELD WIPERS; THIS IS EXTREMELY DANGEROUS AS THIS WOULD HAPPEN DURING RAIN.
NHTSA ODI #10734647
100,000 miles · May 26, 2015
Air BagsElectrical SystemElectronic Stability Control (esc)
THE TRACTION CONTROL AND ESP LIGHTS HAVE BEEN ON FOR MONTHS, DEALER STATES THAT THE PROBLEM IS THE CLOCKSPRING, BUT PART IS NOT AVAILABLE. SO CURRENTLY THE ESP AND TRACTION CONTROL, BOTH OF WHICH ARE SAFETY FEATURES ARE NOT FUNCTIONING AND I CAN NOT REPAIR CAUSE PART IS NOT READILY AVAILABLE, I FEEL THERE SHOULD BE A RECALL TO C…
Read full complaint
THE TRACTION CONTROL AND ESP LIGHTS HAVE BEEN ON FOR MONTHS, DEALER STATES THAT THE PROBLEM IS THE CLOCKSPRING, BUT PART IS NOT AVAILABLE. SO CURRENTLY THE ESP AND TRACTION CONTROL, BOTH OF WHICH ARE SAFETY FEATURES ARE NOT FUNCTIONING AND I CAN NOT REPAIR CAUSE PART IS NOT READILY AVAILABLE, I FEEL THERE SHOULD BE A RECALL TO COVER THIS SAFETY CONCERN.
NHTSA ODI #10721507
NHTSA investigations
2EA08006 · Engine Compartment Fire
Opened Feb 21, 2008 · Closed Apr 15, 2009
Status: closed (inferred from source dates) · Electrical System; Electrical System:wiring:front Underhood; Electrical System:wiring:interior/under Dash; Engine And Engine Cooling; Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Additional source detail variants (5)
Electrical System
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:front Underhood
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Electrical System:wiring:interior/under Dash
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Engine And Engine Cooling
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
Steering:hydraulic Power Assist:power Steering Fluid
THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF CONSUMER COMPLAINTS, FIELD REPORTS, WARRANTY CLAIMS AND OTHER DATA REGARDING ENGINE COMPARTMENT FIRES AND POWER STEERING FLUID LEAKAGE IN MODEL YEAR (MY) 2007 CHRYSLER PACIFICA VEHICLES WITH 4.0L ENGINES.THE AVAILABLE EVIDENCE INDICATES THAT POWER STEERING FLUID LEAKS IN THE SUBJECT VEHICLES AND THE FIRES THAT MAY RESULT FROM THESE LEAKS, OCCURRED EARLY IN THE VEHICLE'S SERVICE LIFE.MOREOVER, CHANGES IN THE ASSEMBLY PROCESS APPEAR TO HAVE REMEDIED THE CONDITION CAUSING THE LEAKS.THE AVAILABLE DATA CONFIRMS A DECLINING TREND FOR BOTH COMPLAINTS AND WARRANTY CLAIMS AS THE SUBJECT VEHICLES REMAIN IN SERVICE. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY THE AGENCY THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. (SEE DOCUMENT FILE FOR ADDITIONAL INFORMATION REGARDING THIS RESUME.)
PE07052 · Engine Compartment Fire
Opened Oct 19, 2007 · Closed Feb 21, 2008
Status: closed (inferred from source dates) · Steering:hydraulic Power Assist:power Steering Fluid
COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.