NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
69 reportsMileage unknown · Mar 9, 2002
Engine And Engine Cooling
IN APRIL, 1998, THE HEAD GASKET AND CAM SEAL FAILED AFTER ONLY 21,000 MILES. IT WAS REPAIRED UNDER WARRANTY. AT THE TIME OF REPAIR, THE SERVICE MANAGER, STEVE GREY, AND THE MAN WHO PERFORMED THE REPAIRS, RAY, BOTH TOLD ME THAT THE REPAIR WAS TEMPORARY...THAT CHRYSLER ENGINEERS HADN'T DEVELOPED A SOLUTION TO THE HEAD GASKET PRO…
Read full complaint
IN APRIL, 1998, THE HEAD GASKET AND CAM SEAL FAILED AFTER ONLY 21,000 MILES. IT WAS REPAIRED UNDER WARRANTY. AT THE TIME OF REPAIR, THE SERVICE MANAGER, STEVE GREY, AND THE MAN WHO PERFORMED THE REPAIRS, RAY, BOTH TOLD ME THAT THE REPAIR WAS TEMPORARY...THAT CHRYSLER ENGINEERS HADN'T DEVELOPED A SOLUTION TO THE HEAD GASKET PROBLEM. IN SEPT., 1999, TSB 09-08-99 WAS ISSUED CONCERNING MULTI-LAYER STEEL HEAD GASKET FOR THE 2.4L ENGINE. IN JAN., 2001 TSB 09-008-00 WAS ISSUED CONCERNING CAM SEAL RETENTION ON THE 2.4L. THE HEAD GASKET AGAIN FAILED IN JANUARY, 2002 WITH THE ODOMETER AT 83,000 MILES. CHRYLSER ONLY AGREED TO PAY 50% OF THE COST OF REPAIRS DESPITE NOT HAVING A FIX FOR THE PROBLEM AT THE TIME OF THE INITIONAL REPAIR. I WOULD LIKE YOU TO INVESTIGATE A TOTAL RECALL OF THE CHRYSLER VEHICLES WITH THE 2.4L ENGINE.
NHTSA ODI #759139
Mileage unknown · Jan 29, 2002
Service Brakes, Hydraulic
HAVE CONTACTED 2 DEALERS FOR SERVICE/CONFIRMATION OF FAULTY PART, AND BOTH REPORT THAT THE PT # IS ON "NATIONAL BACKORDER" WITH NO ESTIMTED RECEIPT DATE. ABS LIGHT IS ENGAGED, AND DEALERS ARE UNWILLING TO DECLARE THE VEHICLE UNSAFE. DEALERS HAVE BEEN EXTREMELY NON-COOPERATIVE IN RESOLUTION. CONCERN IS THAT EXTENDED WARRANTY …
Read full complaint
HAVE CONTACTED 2 DEALERS FOR SERVICE/CONFIRMATION OF FAULTY PART, AND BOTH REPORT THAT THE PT # IS ON "NATIONAL BACKORDER" WITH NO ESTIMTED RECEIPT DATE. ABS LIGHT IS ENGAGED, AND DEALERS ARE UNWILLING TO DECLARE THE VEHICLE UNSAFE. DEALERS HAVE BEEN EXTREMELY NON-COOPERATIVE IN RESOLUTION. CONCERN IS THAT EXTENDED WARRANTY MAY EXPIRE PRIOR TO PART REPLACEMENT, OR THAT VEHICLE SAFETY MAY BE COMPROMISED AND INVOLVED IN AN INCIDENT.*AK
NHTSA ODI #757499
Mileage unknown · Jan 3, 2002
Service Brakes, AirService Brakes, HydraulicFire
WHILE DRIVING 10 MPH, FLAMES WERE BURSTING FROM REAR LEFT SPEAKER. FIRE DEPARTMENT PUT OUT FIRE. FACTORY REPRESENTATIVE DETERMINED THAT FIRE WAS CAUSED BY WIRING OF REAR BRAKES GETTING HOT. DAMAGE TO VEHICLE WAS $ 5000.00, NO INJURIES.*AK CONSUMER ADDS CHYRSLER HAS DENIED ANY RESPONSIBILITY. *TT
NHTSA ODI #8001420
Mileage unknown · Dec 20, 2001
Service Brakes, HydraulicSteeringSuspension
I BOUGHT THIS CAR IN CHRYSLER DEALER AS A USED ONE IN 1998. IT WAS 97 MODEL. NOW MY DAUGHTER IS DRIVING AND GO TO COURAGE EVERY DAY. SHE DRIVE GENTLY NOT SEVERLY. I HAVE ASKED DEALER WHENEVER THEY RECOMMEND ME BRAKE PAD CHANGE, ENGINE CHECK, TIE ROD, ALIGNMENT, ETC TO KEEP GOOD CONDITION BECAUSE MY DAUGHTERS LIFE. BUT IT HAPPEN …
Read full complaint
I BOUGHT THIS CAR IN CHRYSLER DEALER AS A USED ONE IN 1998. IT WAS 97 MODEL. NOW MY DAUGHTER IS DRIVING AND GO TO COURAGE EVERY DAY. SHE DRIVE GENTLY NOT SEVERLY. I HAVE ASKED DEALER WHENEVER THEY RECOMMEND ME BRAKE PAD CHANGE, ENGINE CHECK, TIE ROD, ALIGNMENT, ETC TO KEEP GOOD CONDITION BECAUSE MY DAUGHTERS LIFE. BUT IT HAPPEN AUTOMATIC TRANSMISSION PROBLEM HAPPENED AT 51500 MILES. DEALER SAID THAT WARRANTY IS UNDER 50000 MILES. I WAS UPSETED ABOUT THEIR COMMENT BECAUSE I WAS GOOD CUSTOMER AND ONLY 1500 MILES OVER THE LIMIT. THEY UNDERSTOOD AND GIVE CHRYSLER PHONE CALL AND NEGOTIATED IF THEY COULD TAKE CARE OF THIS COST $1800. THEY ACCEPTED TO PAY 50% FINALY. I HAD NO CHOICE TO ACCEPT. MY WIFE WAS STILL GET ANGRY TO PAY $900. I DO NOT WANT TO HAVE CHRISLER CAR BECAUSE I HAVE HEARD FROM MY FRIENDS THAT IT IS QUITE COMMON TRANSMISSION PROBLEM. PLZ SUGGEST ME HOW TO DO. I'M HOPING I GET YOUR GOOD INFORMATION. THANK YOU. HAVE A MERRY CHRISTMAS.
NHTSA ODI #755892
Mileage unknown · Jul 25, 2001
Suspension
I HAVE TAKEN THIS CAR TO THE DEALER RIGHT BEFORE THE 36K WARRANTY WAS EXPIRED COMPLAINING OF A SWEAK COMING FROM THE DRIVER FRONT LEFT. THEY TOLD ME THERE WAS NOTHING WRONG AND THAT IF IT GET WORSE TO BRING IT BACK EVEN AFTER THE WARRANTY EXPIRES. I HAVE SINCE RELOCATED AND THE PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE, THE DEALE…
Read full complaint
I HAVE TAKEN THIS CAR TO THE DEALER RIGHT BEFORE THE 36K WARRANTY WAS EXPIRED COMPLAINING OF A SWEAK COMING FROM THE DRIVER FRONT LEFT. THEY TOLD ME THERE WAS NOTHING WRONG AND THAT IF IT GET WORSE TO BRING IT BACK EVEN AFTER THE WARRANTY EXPIRES. I HAVE SINCE RELOCATED AND THE PROBLEM HAS GOTTEN SIGNIFICANTLY WORSE, THE DEALER I LISTED ON THE PRIOR PAGE WILL NOT DO ANYTHING ABOUT IT UNTIL I TALK TO CHRYSLER BECAUSE THE WARRANTY IS EXPIRED. HOWEVER, THE CUSTOMER SERVICE NUMBER FOR CHRYSLER IS BUSY ALL DAY LONG EVERYDAY AND IS IMPOSSIBLE TO GET THROUGH TO SOMEONE. THE NUMBER I HAVE BEEN DIALING IS 1-800-992-1997 AND I HAVE CALLED AT ALL DIFFERENT TIMES DURING THE DAY ON MULTIPLE OCCASSIONS AND I ALWAYS GET A BUSY TONE, IN THE MEAN TIME MY CAR IS GETTING WORSE AND I DON'T KNOW WHERE TO TURN.... THE PROBLEM IS WITH THE LOWER CONTROL ARM BALL JOINT NOT HOLDING LUBRICATION ACCORDING TO AN INDEPENDENT REPAIR SHOP I TOOK THE VEHICLE TO AFTER MIKE SHEPHERD SUPPOSEDLY LUBED SOMETHING AND THEN ASSURED ME THAT THE PROBLEM WAS RESOLVED WHEN INFACT THEY DIDN'T EVEN LUBE ANYTHING CLOSE TO THE PROBLEM ACCORDING TO THIS OTHER REPAIR SHOP. CAN YOU OFFER ME ANY HELP?? POSSIBLY ANOTHER NUMBER TO GET THROUGH TO CHRYSLER??*AK
NHTSA ODI #749124
Mileage unknown · Jul 23, 2001
Engine And Engine Cooling
I HAVE TRIED TO HAVE THIS PROBLEM RESOLVED WITH THE DEALER TO NO AVAIL.THE ENGINE FAILURE STATED HAPPENED WHILE THE CAR WAS STILL UNDER WARRANTY.THEY REFUSE TO REPLACE OR REPAIR THEIR WORK. *AK
NHTSA ODI #748969
Mileage unknown · Jun 15, 2001
Engine And Engine Cooling
THERE WAS A VERY SEVERE OIL LEAK. CONSUMER TOOK VEHICLE TO DEALER AND THEY REPLACED HEAD GASKETS. *AK DEALER REPLACED THGE CYLINDER HEADS AND HEAD GASKETS. *YH
NHTSA ODI #890442
Mileage unknown · Jun 13, 2001
Vehicle Speed ControlCrashInjury
WHEN SHE STARTED VEHICLE AND TOOK IT OUT OF PARK, VEHICLE SUDDENLY ACCELERATED OUT OF DRIVEWAY TOWARDS A TRAFFIC FILLED ROAD. CONSUMER STATED THAT SHE DIRECTED VEHICLE AWAY FROM ROAD WHICH CAUSED TIE ROD TO BREAK, STOPPING VEHICLE. DEALERSHIP STATES THEY COULD NOT DETERMINE REASON FOR SUDDEN ACCELERATION. *AK VEHICLE EXPE…
Read full complaint
WHEN SHE STARTED VEHICLE AND TOOK IT OUT OF PARK, VEHICLE SUDDENLY ACCELERATED OUT OF DRIVEWAY TOWARDS A TRAFFIC FILLED ROAD. CONSUMER STATED THAT SHE DIRECTED VEHICLE AWAY FROM ROAD WHICH CAUSED TIE ROD TO BREAK, STOPPING VEHICLE. DEALERSHIP STATES THEY COULD NOT DETERMINE REASON FOR SUDDEN ACCELERATION. *AK VEHICLE EXPERIENCED SUDDEN ACCELERATION ON A SECOND OCCASION WHEN CONSUMER WAS IN A LINE AT A CAR WASH, CONSUMER STARTED VEHICLE TO GO INTO CAR WASH AND IT SHOT OUT OF CONTROL, CONSUMER TURNED OFF KEY WHILE EXITING CAR WASH, HOWEVER VEHICLE KEPT GOING AND WAS LITERALLY AIRBORNE, GOING OVER A CURB, VEHICLE WAS FINALLY STOPPED BY HITTING A LIGHT POLE, CONSUMER WAS INJURED IN ACCIDENT. *SLC
NHTSA ODI #890302
Mileage unknown · Apr 23, 2001
Steering
WHEN TURNING A CORNER FROM A STOP SIGN TIE ROD END ON PASSENGER'S SIDE BROKE. CONSUMER STATED BOTH WHEELS WENT IN SEPARATE DIRECTION INSTEAD OF SAME WAY.*AK THE LEFT SIDE ALSO NEEDS REPLACEMENT. *YH
NHTSA ODI #886505
Mileage unknown · Mar 31, 2001
Electrical System
WHEN IT RAINS SOMETIMES IT WILL BE WET ON THE FLOOR BEHIND DRIVER SEAT. ALL WINDOW AND DOORS ARE CLOSED. LOCK DON'T ALWAYS OPEN. KEY GETS STUCK IN IGNITION. PROBLEMS SHIFTING GEARS IN AUTOMATIC WHEN FIRST START VEHICLE.*AK
NHTSA ODI #743348
NHTSA investigations
4EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99028 · Steering Shaft Binding
Opened Sep 10, 1999 · Closed Jul 26, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99030 · Steering Shaft Binding
Opened May 3, 1999 · Closed Sep 10, 1999
Status: closed (inferred from source dates) · Steering
There is no summary currently available
EA97016 · Lower Control Arm Ball Joint Failure
Opened Sep 29, 1997 · Closed Nov 20, 1997
Status: closed (inferred from source dates) · Suspension
BY LETTER DATED NOVEMBER 6, 1997, THE MANUFACTURER ADVISED THIS AGENCY OF ITS DECISION TO INITIATE A SAFETY RECALL CAMPAIGN OF THE SUBJECT VEHICLES TO CORRECT THE DEFECT IDENTIFIED IN THIS EA.THE RECALL WILL ALSO COVER 1996 AND 1997 CHRYSLER CIRRUS/DODGE STRATUS VEHICLES, AS WELL AS 1995 THROUGH 1997 CHRYSLER SEBRING CONVERTIBLE AND PLYMOUTH BREEZE VEHICLES EQUIPPED WITH IDENTICAL LOWER CONTROL ARM BALL JOINTS.AN ESTIMATED TOTAL OF 599,00VEHICLES ARE AFFECTED BY THIS RECALL.THE MANUFACTURER'S INVESTIGATION DISCLOSED THAT PROCESS VARIABILITY, TOGETHER WITH THE BALL JOINT HOUSING COVER CRIMPING OPERATION, CAN RESULT IN AN INEFFECTIVE SEAL THAT PERMITS A LOSS OF LUBRICATION AND ACCELERTED WEAR OF THE BALL JOINT ASSEMBLY.THIS CONDITION CAN LEAD TO FAILURE AND SEPARTION OF THE LOWER CONTROL ARM BALL JOINT.THE RECALL IS IDENTIFIED AS NHTSA 97V-201 AND A COPY OF CHRYSLER'S LETTER TO NHTSA IS ATTACHED HERETO.
Illustration