NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
69 reportsMileage unknown · Sep 18, 2017
Suspension
AT FIRST I HEARD A SQUEAKING NOISE THAT GRADUALLY TURNED INTO A GRINDING NOISE. AFTER HAVING MY BRAKE PADS REPLACED AND FRONT DRIVER SIDE CALIPER REPLACED, THE GRINDING NOISE TURNED INTO A METAL ON METAL GRIND WITH A PECULIAR METAL SMELL WHICH RESULTED IN SOMETHING CEASING UP (ONLY WAY TO DESCRIBE HOW TIGHT THE TIRES WERE ROLLIN…
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AT FIRST I HEARD A SQUEAKING NOISE THAT GRADUALLY TURNED INTO A GRINDING NOISE. AFTER HAVING MY BRAKE PADS REPLACED AND FRONT DRIVER SIDE CALIPER REPLACED, THE GRINDING NOISE TURNED INTO A METAL ON METAL GRIND WITH A PECULIAR METAL SMELL WHICH RESULTED IN SOMETHING CEASING UP (ONLY WAY TO DESCRIBE HOW TIGHT THE TIRES WERE ROLLING AND HOW TIGHT THE STEERING WAS). IT WAS THE LOWER ARM AND BALL JOINT SEPARATING FROM EACH OTHER, ALL OF THIS WAS DISCOVERED WHILE DRIVING DOWN A CITY STREET AT A SPEED OF 20 MPH, WE WERE ABLE TO ACCESS THE PROBLEM BETTER WHEN WE JACKED UP THE FRONT END AND REMOVED THE TIRE AND BRAKES ON THE DRIVER FRONT SIDE.
NHTSA ODI #11023986
130,000 miles · Oct 11, 2011
Structure
TL* THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE REAR PASSENGER DOOR SWUNG OPEN ABNORMALLY. THE CONTACT HAD TO SCREW IN THE BOLT THAT HELD THE LATCH INTO PLACE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF SOMEONE FALLING FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE …
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TL* THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THE REAR PASSENGER DOOR SWUNG OPEN ABNORMALLY. THE CONTACT HAD TO SCREW IN THE BOLT THAT HELD THE LATCH INTO PLACE. THE CONTACT WAS CONCERNED WITH THE POSSIBILITY OF SOMEONE FALLING FROM THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10429469
99,877 miles · Oct 21, 2009
Electrical SystemEngine And Engine CoolingFire
TL*THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE LIGHT ON THE ODOMETER GAUGE ON THE INSTRUMENT CONTROL PANEL STOPPED WORKING. SHORTLY AFTERWARDS, THE ENTIRE LIGHTING ON THE INSTRUMENT CONTROL PANEL FAILED. THE HORN ALSO BEGAN BLOWING WITHOUT APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPLACED THE STEERING COLUMN …
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TL*THE CONTACT OWNS A 1997 CHRYSLER CIRRUS. THE LIGHT ON THE ODOMETER GAUGE ON THE INSTRUMENT CONTROL PANEL STOPPED WORKING. SHORTLY AFTERWARDS, THE ENTIRE LIGHTING ON THE INSTRUMENT CONTROL PANEL FAILED. THE HORN ALSO BEGAN BLOWING WITHOUT APPLICATION. THE VEHICLE WAS TAKEN TO THE DEALER, AND THEY REPLACED THE STEERING COLUMN ALONG WITH THE HORN SWITCH. TWO WEEKS AFTER THE REPAIR THE FUSE FAILED WHEN USING THE HORN. THE DEALER REPLACED THE IGNITION SWITCH, BUT UPON FURTHER INSPECTION SHE NOTICED THAT THE CRANK SHAFT POSITION SENSOR HAD MELTED. THE CONTACT STATED THAT THE FAILURE WAS ELECTRICAL SINCE NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE, AND THE VEHICLE CONTINUED TO STALL WITHOUT PRIOR WARNINGS. THE FAILURE MILEAGE WAS UNDER 45,000 . THE CURRENT WAS 99,877.
NHTSA ODI #10289254
Mileage unknown · Jun 13, 2008
Unknown Or Other
MY CAR IS A RECALL AN LIKE TO KNOW WERE CAN I TAKE IT TO GET FIXED. *TR
NHTSA ODI #10230900
92,000 miles · May 18, 2008
Vehicle Speed ControlCrash
OWNED A 1997 CHRYSLER CIRRUS. PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY WHEN CAR ACCELERATED TO AN INCREDIBLE SPEED WITHIN SECONDS. CAR SHOT OUT OF DRIVEWAY, ACROSS STREET INTO NEIGHBORS HOME AND GARAGE. CAR HAS INDICATION OF CONTINUED ACCELERATION AFTER IMPACT WITH RIGHT FRONT TIRE SHOWING THE TREADS NO LONGER EXIST. CAR WA…
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OWNED A 1997 CHRYSLER CIRRUS. PUT CAR IN REVERSE TO BACK OUT OF DRIVEWAY WHEN CAR ACCELERATED TO AN INCREDIBLE SPEED WITHIN SECONDS. CAR SHOT OUT OF DRIVEWAY, ACROSS STREET INTO NEIGHBORS HOME AND GARAGE. CAR HAS INDICATION OF CONTINUED ACCELERATION AFTER IMPACT WITH RIGHT FRONT TIRE SHOWING THE TREADS NO LONGER EXIST. CAR WAS TOTALED AND HOME/GARAGE DAMAGE WAS OVER $12,000. THANK GOD! NO ONE WAS INJURED OR KILLED! MY FAMILY AND I WILL NEVER OWN ANOTHER CHRYSLER AGAIN! *TR
NHTSA ODI #10228119
104,000 miles · Feb 28, 2007
Power TrainCrash
TL*- THE CONTACT PARKED HER 1997 CHRYSLER CIRRUS IN THE DRIVEWAY, REMOVED THE KEYES AND APPROXIMATELY 30-45 SECONDS LATER THE VEHICLE ROLLED OUT OF THE PARKING LOT AND CRASHED INTO THE NEIGHBORS CARPORT. THE VEHICLE WAS PARKED ON A FLAT SURFACE, AND EMERGENCY BRAKE WAS NOT ENGAGED. THE ROAD CONDITIONS WERE DRY. THE CONTACT STA…
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TL*- THE CONTACT PARKED HER 1997 CHRYSLER CIRRUS IN THE DRIVEWAY, REMOVED THE KEYES AND APPROXIMATELY 30-45 SECONDS LATER THE VEHICLE ROLLED OUT OF THE PARKING LOT AND CRASHED INTO THE NEIGHBORS CARPORT. THE VEHICLE WAS PARKED ON A FLAT SURFACE, AND EMERGENCY BRAKE WAS NOT ENGAGED. THE ROAD CONDITIONS WERE DRY. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALERSHIP TO BE REPAIRED DUE TO A RECALL NOTICE. THE DEALERSHIP ADVISED THE CONTACT THAT THEY REPLACED THE SHIFTER PLUNGER. THE CONTACT IS STILL WAS HAVING THE SAME PROBLEM THE VEHICLE. THE CURRENT MILEAGE WAS 10,4000 MILES. *AK
NHTSA ODI #10183799
70,560 miles · Sep 6, 2006
Engine And Engine Cooling
DT*: THE CONTACT STATED THE VEHICLE STALLED AT VARIOUS SPEEDS, WITHOUT WARNING. THE VEHICLE RESTARTED AFTER 3 TO 4 MINUTES. THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM, BUT CLEANED THE CRANKSHAFT IN A REPAIR ATTEMPT, BUT THE VEHICLE CONTINUED TO STALL. UPDATED 10/25/06. *JB
NHTSA ODI #10167471
Mileage unknown · Jul 11, 2006
Power Train
TRANSMISSION COOLER LINE LEAK. POTENTIAL OF FIRE OR LOSS OF DRIVE ABILITY OF CAR. THERE HAVE BEEN THREE (3) FAILURES OF THE SAME PART. 10/21/98 AND 4/29/04 AND AGAIN TODAY 7/11/06. *NM
NHTSA ODI #10162098
105,000 miles · Mar 21, 2006
Vehicle Speed Control
DT*: THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE CRUISE CONTROL WOULD NOT DISENGAGE. THE VEHICLE WAS PULLED TO THE SIDE OF THE ROAD AND THE IGNITION WAS TURNED OFF TO STOP THE VEHICLE. ALTHOUGH THE DEALER AND MANUFACTURER WERE ALERTED, NO APPOINTMENT WAS MADE FOR INSPECTION.
NHTSA ODI #10153350
94,800 miles · Oct 26, 2005
Service Brakes, Hydraulic
ABS WARNING LIGHT CAME ON. BROUGHT CAR TO DEALERSHIP FOR DIAGNOSIS. DIAGNOSIS SHOWED SYSTEM RELAY OUTPUT CIRCUIT CODE. TESTING SHOWED FAULTY POWER DISTRIBUTION CENTER DUE TO CORROSION. PROPER REPAIR IS REPLACEMENT OF POWER DISTRIBUTION CENTER AND HARNESS. SERVICE CENTER FOUND PART IS NO LONGER MANUFACTURED. SERVICE CENTER …
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ABS WARNING LIGHT CAME ON. BROUGHT CAR TO DEALERSHIP FOR DIAGNOSIS. DIAGNOSIS SHOWED SYSTEM RELAY OUTPUT CIRCUIT CODE. TESTING SHOWED FAULTY POWER DISTRIBUTION CENTER DUE TO CORROSION. PROPER REPAIR IS REPLACEMENT OF POWER DISTRIBUTION CENTER AND HARNESS. SERVICE CENTER FOUND PART IS NO LONGER MANUFACTURED. SERVICE CENTER CONDUCTED NATIONWIDE PARTS SEARCH TO NO AVAIL. AS A CONSEQUENCE ABS SYSTEM IS NOW NON-FUNCTIONAL. *NM
NHTSA ODI #10140860
NHTSA investigations
4EA03011 · Auto Trans IGNITION-PARK Interlock
Opened Jul 17, 2003 · Closed Jan 30, 2004
Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Additional source detail variants (2)
Power Train:automatic Transmission
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
Power Train:automatic Transmission:lever And Linkage:floor Shift
THE MANUFACTURER REPORTS ABOVE ARE BASED ON DAIMLERCHRYSLER?S (DC) ANALYSIS OF MODEL YEAR (MY) 1998 (POPULATION = 356,384) AND 1999 (POPULATION = 486,948) JA, JX AND LH FAMILY SUBJECT VEHICLE DATA (EARLIER MYS EXCLUDED).THE POPULATION NUMBER INCLUDES ALL MYS.THE PRECISE NUMBER OF DUPLICATES BETWEEN ODI AND DC REPORTS CANNOT BE DETERMINED DUE TO MISSING OR INCOMPLETE INFORMATION.THE FATALITY INCIDENT INVOLVED AN ELDERLY PERSON WHO ATTEMPTED TO STOP A ROLL AWAY VEHICLE AND RECEIVED FATAL INJURIES.ODI ALSO GATHERED INFORMATION ON MY 1997-99 PROWLER VEHICLES IN THIS INVESTIGATION. THE PROWLER VEHICLES WERE MANUFACTURED WITH A DIFFERENT DESIGN SHIFTER MECHANISM (THE SHIFT LEVER IS SHORTER).THERE ARE NO COMPLAINTS OF PROWLER INTERLOCK FAILURE IN ODI?S DATABASE, AND DC HAS RECEIVED NO REPORTS EITHER.THE PROWLER IS EXCLUDED FROM THE RECALL SCOPE.THE INVESTIGATION INVOLVED A CONDITION WHERE THE INTERLOCK SYSTEM COULD FAIL (OR BE MADE INOPERATIVE BY THE OPERATOR) DURING VEHICLE USE, POSSIBLY INADVERTENTLY.THE INTERLOCK SYSTEM IS REQUIRED UNDER FMVSS 114.WITH THE TRANSMISSION IN THE PARK POSITION AND THE IGNITION KEY OFF, THE COMBINED ACTION OF PRESSING THE SHIFT BUTTON AND PULLING THE SHIFT LEVER REARWARD MAY RESULT IN THE OPERATOR OVERCOMING THE INTERLOCK SYSTEM AND CAUSE THE MECHANICAL LINKAGE OF THE SYSTEM TO DISCONNECT.WHEN THIS OCCURS, THERE IS NO OVERT INDICATION TO AN OPERATOR THAT THE SYSTEM IS DEFEATED, AND AN INCREASED RISK OF VEHICLE ROLL-AWAY EXISTS.UNDER RECALL 04V021, DC WILL REPLACE DAMAGED SHIFT MECHANISMS, AND WILL INSTALL ON ALL VEHICLES A DEVICE WHICH INHIBITS THE OPERATOR?S ABILITY TO OVERCOME THE INTERLOCK AND DEFEAT THE SYSTEM.BEGINNING WITH MY 2000, DC INCORPORATED A BRAKE AND TRANSMISSION SHIFTER INTERLOCK (BTSI) SYSTEM INTO THE SUBJECT VEHICLES.INTRODUCTION OF BTSI INVOLVED DESIGN CHANGES TO THE SHIFT MECHANISM, ONE OF WHICH RESULTED IN REDUCED MECHANICAL ADVANTAGE (RMA) OF THE SHIFT BUTTON.THE RMA SHIFTER REQUIRES INCREASED FORCES TO OVERCOME THE INTERLOCK SYSTEM, MAKING THE SHIFTER LESS SUSCEPTIBLE TO DAMAGE.
EA99028 · Steering Shaft Binding
Opened Sep 10, 1999 · Closed Jul 26, 2001
Status: closed (inferred from source dates) · Steering
There is no summary currently available
PE99030 · Steering Shaft Binding
Opened May 3, 1999 · Closed Sep 10, 1999
Status: closed (inferred from source dates) · Steering
There is no summary currently available
EA97016 · Lower Control Arm Ball Joint Failure
Opened Sep 29, 1997 · Closed Nov 20, 1997
Status: closed (inferred from source dates) · Suspension
BY LETTER DATED NOVEMBER 6, 1997, THE MANUFACTURER ADVISED THIS AGENCY OF ITS DECISION TO INITIATE A SAFETY RECALL CAMPAIGN OF THE SUBJECT VEHICLES TO CORRECT THE DEFECT IDENTIFIED IN THIS EA.THE RECALL WILL ALSO COVER 1996 AND 1997 CHRYSLER CIRRUS/DODGE STRATUS VEHICLES, AS WELL AS 1995 THROUGH 1997 CHRYSLER SEBRING CONVERTIBLE AND PLYMOUTH BREEZE VEHICLES EQUIPPED WITH IDENTICAL LOWER CONTROL ARM BALL JOINTS.AN ESTIMATED TOTAL OF 599,00VEHICLES ARE AFFECTED BY THIS RECALL.THE MANUFACTURER'S INVESTIGATION DISCLOSED THAT PROCESS VARIABILITY, TOGETHER WITH THE BALL JOINT HOUSING COVER CRIMPING OPERATION, CAN RESULT IN AN INEFFECTIVE SEAL THAT PERMITS A LOSS OF LUBRICATION AND ACCELERTED WEAR OF THE BALL JOINT ASSEMBLY.THIS CONDITION CAN LEAD TO FAILURE AND SEPARTION OF THE LOWER CONTROL ARM BALL JOINT.THE RECALL IS IDENTIFIED AS NHTSA 97V-201 AND A COPY OF CHRYSLER'S LETTER TO NHTSA IS ATTACHED HERETO.
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