NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
83 reports82,105 miles · Mar 6, 2007
Steering
VEHICLE WAS DRIVEN ON 02/06/07 APPROXIMATELY 60 MILES ON THE HIGHWAY AT 65 MILES PER HOUR. VEHICLE WAS THEN PARKED IN A SHOPPING CENTER PARKING SPACE. WIFE WENT SHOPPING RETURNED TO THE VEHICLE STARTED VEHICLE BEGAN BACKING UP TURNED THE STEERING WHEEL TO THE LEFT AND A CLUNKING SOUND WAS HEARD. THIS LEAD TO A SUDDEN LOSS OF …
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VEHICLE WAS DRIVEN ON 02/06/07 APPROXIMATELY 60 MILES ON THE HIGHWAY AT 65 MILES PER HOUR. VEHICLE WAS THEN PARKED IN A SHOPPING CENTER PARKING SPACE. WIFE WENT SHOPPING RETURNED TO THE VEHICLE STARTED VEHICLE BEGAN BACKING UP TURNED THE STEERING WHEEL TO THE LEFT AND A CLUNKING SOUND WAS HEARD. THIS LEAD TO A SUDDEN LOSS OF STEERING AND THE VEHICLE COULD NOT BE CONTROLLED. FORTUNATELY THE VEHICLE WAS BARELY MOVING AND SHE WAS ABLE TO STOP WITHOUT DAMAGE OR INJURY. I AM CONCERNED THAT IF THIS HAD HAPPENED MOMENTS BEFORE ON THE HIGHWAY AT 65 MILES PER HOUR THE OUTCOME WOULD HAVE BEEN MUCH DIFFERENT. THE VEHICLE WAS TOWED TO MICHAEL CHRYSLER/ KIA I9N NEW LONDON CONNECTICUT 06320. ROY THE SUPERVISOR IN VEHICLE MAINTENANCE / SERVICE INDICATED THE BOLTS HOLDING BOTH ENDS OF THE CONTROL ARMS WERE SNAPPED OFF BUT STILL INTACT. TO FIX THE MECHANICAL PROBLEM WOULD COST $1,200.00 AND NEW PARTS. HE ATTRIBUTED THE DAMAGE CAUSATION AS A HARD IMPACT SUCH AS POTHOLE. HE AGREED THE DAMAGE DID NOT SHOW ANY IMPACT WITH A FOREIGN OBJECT AND WAS UNUSUAL IN OCCURRENCE. VEHICLE WAS REMOVED FROM CHRYSLER PREMISES FOR FURTHER INSPECTION AND INVESTIGATION. NO REPAIRS HAVE BEEN DONE AT THIS TIME. VEHICLE IS AVAILABLE FOR INSPECTION AT PADGETT AND SOSN AUTOMOTIVE REPAIR 61 TRUMAN STREET NEW LONDON, CT. 06320 PHONE 442-5134. *JB
NHTSA ODI #10184350
55,000 miles · Feb 26, 2007
Tires
DUE TO SIZE OF TIRES ON HIS CAR THEY ACTUALLY ACT LIKE SLICKS IN THE WINTER TIME AND I HAD TO CHANGE ALL 4 TIRES TO STUDDED WINTER TIRES TO COMPENSATE FOR THE SLIDING AROUND AT CORNERS AND THE UNSTABLE CONDITIONS WHILE ON SNOW AND ICE WHEN DRIVING DOWN THE ROAD!! *NM
NHTSA ODI #10183533
Mileage unknown · Dec 19, 2006
Tires
TL*- THE CONTACT HAS A PROBLEM WITH SPRINGS AND SUSPENSION. THE CUSTOMER NOTICE THAT THE RUBBER BUSHINGS ARE COMING APART FROM TIRE. HE CUT THEM OF TO PREVENT THEM FROM RUBBING. THE CUSTOMER TIRES ARE BRAND NEW BUT, HE NOTICE THAT THEY ARE WORN ABOUT 1/2 INCH INSIDE OF EACH TIRE. THE TIRE PRESSURE FINE AND BUSHING ON FRONT T…
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TL*- THE CONTACT HAS A PROBLEM WITH SPRINGS AND SUSPENSION. THE CUSTOMER NOTICE THAT THE RUBBER BUSHINGS ARE COMING APART FROM TIRE. HE CUT THEM OF TO PREVENT THEM FROM RUBBING. THE CUSTOMER TIRES ARE BRAND NEW BUT, HE NOTICE THAT THEY ARE WORN ABOUT 1/2 INCH INSIDE OF EACH TIRE. THE TIRE PRESSURE FINE AND BUSHING ON FRONT TIRE IS FINE. HE NOTICE A SOUND WHEN CAR IS GOING OVER BUMPS AT A NORMAL SPEED. THE CUSTOMER STATES CAR IS PULLING TO ONE SIDE WHEN HE COMES TO A COMPLETE STOP.
NHTSA ODI #10176589
83,000 miles · Sep 28, 2006
Steering
MY 2000 CHRYSLER 300M WITH APROX 83,000 MILES, BEGAN TO EXPERIENCE A LOOSE FEEL TO THE STEERING, CLUNKS UPON TURNING, SUSPENSION RATTLE OVER BUMPS. ODD FRONT TIRE TREAD WEAR PATTERN. TOOK TO SHOP FOR ALIGNMENT AND INSPECTION. SHOP INFORMED ME THAT CAR WAS UNALIGNABLE DUE TO IMPENDING FAILURE OF INNER TIE ROD BUSHING. SMALL TIR…
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MY 2000 CHRYSLER 300M WITH APROX 83,000 MILES, BEGAN TO EXPERIENCE A LOOSE FEEL TO THE STEERING, CLUNKS UPON TURNING, SUSPENSION RATTLE OVER BUMPS. ODD FRONT TIRE TREAD WEAR PATTERN. TOOK TO SHOP FOR ALIGNMENT AND INSPECTION. SHOP INFORMED ME THAT CAR WAS UNALIGNABLE DUE TO IMPENDING FAILURE OF INNER TIE ROD BUSHING. SMALL TIRE AND ALIGNMENT SHOP WAS UNWILLING TO DO THE REPAIR TO TO COMPLEXITY. TO TO MY MAIN MECHANIC WHO CONFIRMED THE PROBLEM, AND ALTOUGH HE WOULDN'T HAVE THE PART FOR A DAY CAUTIONED AGANST DRIVING ANY FURTHER DO TO ITS NEAR FAILURE WHICH IF HAPPENED WHILE DRIVING COULD RESULT IN TOTAL STEERING FAILURE. REPAIRED AT A COST OF $665. MOSTLY LABOR. *NM
NHTSA ODI #10169519
24,000 miles · Sep 27, 2006
Power Train
DT*: THE CONTACT STATED WHILE SLOWING DOWN TO 15 MPH, THE TRANSMISSION SHIFTED INTO FIRST GEAR AND WOULD NOT SHIFT OUT OF THAT GEAR. A CLUNKING NOISE WAS HEARD AND THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE TRANSMISSION NEEDED TO BE REBUILT AND A REPAIR KIT NEEDED TO BE ADDED. …
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DT*: THE CONTACT STATED WHILE SLOWING DOWN TO 15 MPH, THE TRANSMISSION SHIFTED INTO FIRST GEAR AND WOULD NOT SHIFT OUT OF THAT GEAR. A CLUNKING NOISE WAS HEARD AND THE VEHICLE WOULD NOT ACCELERATE OVER 20 MPH. IT WAS DRIVEN TO THE DEALER WHO DETERMINED THE TRANSMISSION NEEDED TO BE REBUILT AND A REPAIR KIT NEEDED TO BE ADDED.
NHTSA ODI #10169433
72,600 miles · Jun 23, 2006
Seats
2002 CHRYSLER 300M DRIVING ON BUSY HIGHWAY (RT20) AT 40 MPH, HEARD A LOUD BANG, NEXT THINK I KNEW I WAS LAYING FLAT IN THE CAR IN BACK SEAT LOOKING AT CEILING. REAR SEAT BACK BROKE AND SEAT FELL BACKWARD, I FOUND MYSELF CROSSING DOUBLE YELLOW LINE GOING INTO ONCOMING TRAFFIC. CALLED DEALER CHRYSLER-PLYMOUTH OF SCHAUMBURG (ILL) T…
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2002 CHRYSLER 300M DRIVING ON BUSY HIGHWAY (RT20) AT 40 MPH, HEARD A LOUD BANG, NEXT THINK I KNEW I WAS LAYING FLAT IN THE CAR IN BACK SEAT LOOKING AT CEILING. REAR SEAT BACK BROKE AND SEAT FELL BACKWARD, I FOUND MYSELF CROSSING DOUBLE YELLOW LINE GOING INTO ONCOMING TRAFFIC. CALLED DEALER CHRYSLER-PLYMOUTH OF SCHAUMBURG (ILL) THEY CLAIMED THERE WAS NO RECALL ON MY CAR AND CHARGED ME $467.00 FOR REPAIRS TO REPLACE BROKEN SEAT MECHANISMS. I BROUGHT IN A COPY OF RECALL FROM INTERNET, HE SAID IT DID NOT APPLY TO MY CAR. *NM
NHTSA ODI #10160565
Mileage unknown · Oct 27, 2005
Wheels
I HAVE A 2002 CHRYSLER 300M. THE DESIGN OF THE WHEEL RIM IS BAD. THE RIMS OF MY CAR ARE BADLY CORRODED. IT IS NOT POSSIBLE TO SEE THE CORROSION DUE TO THE DESIGN OF THE WHEEL. MY FRONT TIRE, BOTH, STARTED LOSING AIR. THIS WAS NOTICED WHEN I WENT TO TURNED WHEN IT WAS RAINING AND MY CAR SKIDDED. LUCKILY NOBODY WAS IN THE OTHE…
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I HAVE A 2002 CHRYSLER 300M. THE DESIGN OF THE WHEEL RIM IS BAD. THE RIMS OF MY CAR ARE BADLY CORRODED. IT IS NOT POSSIBLE TO SEE THE CORROSION DUE TO THE DESIGN OF THE WHEEL. MY FRONT TIRE, BOTH, STARTED LOSING AIR. THIS WAS NOTICED WHEN I WENT TO TURNED WHEN IT WAS RAINING AND MY CAR SKIDDED. LUCKILY NOBODY WAS IN THE OTHER LANE. I TOOK THE CAR TO GET NEW TIRE AND WAS TOLD THAT IT WAS NOT MY TIRES IT WAS THE RIM. THE TIRE WILL NOT SEAL TO THE RIM DO TO THE CORROSION. WHEN I CALLED THE FIRST REPRESENTATIVE HUNG UP ON ME AND WAS RUDE. THE NEXT PERSON WAS VERY NICE, BUT COULD NOT HELP ME. I WILL REPLACE THE RIMS MYSELF. I UNDERSTAND THAT RIMS SOMETIMES DO THIS, BUT AS THE TIRE PLACE TOLD ME. CHRYSLERS IN PARTICULAR THIS DESIGN ON THE 300M ARE BY FAR THE WORST AND THEY HAVE NEVER SEEN RIMS AS CORRODED AS MINE. *NM
NHTSA ODI #10140920
21,725 miles · Jun 13, 2005
Air BagsElectrical SystemCrashInjury
AT FAULT ACCIDENT. AREA OF IMPACT WAS FRONT DRIVER SIDE. FAILURE OF AIRBAG TO DEPLOY CAUSED SERIOUS BRUISING TO MY CHEST, ARMS AND LOWER ABDOMENT. VEHICLE WAS TOTALLED BY INSURANCE COMPANY.
NHTSA ODI #10125166
74,000 miles · May 29, 2005
Air BagsCrashInjury
I OWN A 2002 300M CHRYSLER AND ON MAY 17, 2005 WHEN LEAVING THE DEALERSHIP FROM RECEIVING SOME MAINTENANCE WORK A DRIVER OF A TOYOTA 4RUNNER T-BONED THE DRIVER SIDE OF THE CAR CAUSING EXTENSIVE DAMAGE AND THE CAR WAS TOTALLED BY THE INSURANCE COMPANY. MY CAR WAS EQUIPED WITH FRONT AND SIDE AIR BAGS AS INDICATED ON THE SALES ST…
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I OWN A 2002 300M CHRYSLER AND ON MAY 17, 2005 WHEN LEAVING THE DEALERSHIP FROM RECEIVING SOME MAINTENANCE WORK A DRIVER OF A TOYOTA 4RUNNER T-BONED THE DRIVER SIDE OF THE CAR CAUSING EXTENSIVE DAMAGE AND THE CAR WAS TOTALLED BY THE INSURANCE COMPANY. MY CAR WAS EQUIPED WITH FRONT AND SIDE AIR BAGS AS INDICATED ON THE SALES STICKER, HOWEVER ALL AIR BAGS FAILED TO WORK IN THIS ACCIDENT SITUATION. HAD MY SIDE BAGS DEPLOYED I COULD HAVE POTENTIALLY PREVENTED SEVERE BRUISING TO MY LEFT SIDE, GLASS INJECTED INTO MY LEFT ARM AND FORHEAD AREA, AND POSSIBLY PREVENTED LOSS TIME FROM WORK, NOT TO MENTION MY PAIN AND SUFFERING DUE TO THE INJURIES. THE POLICE REPORT HAS STATED THAT THE ACCIDENT WAS DUE TO THE OTHER DRIVER FAILING TO STOP AT A TRAFFIC SIGNAL.
NHTSA ODI #10122414
5,148 miles · Apr 28, 2005
Service Brakes, Hydraulic
THE BRAKES AND ROTORS CONTINUED TO WEAR PREMATURELY. THE DEALER STATED THAT THE ROTORS WERE WARPED. *AK THE ROTORS WERE WARPING DUE TO HARSH COMPOSITION OF THE BRAKE PAD. THE FRONT PADS AND ROTORS WERE REPLACED. THE ROTORS WERE OUT OF ROUND. THERE WAS PULSATION WHEN THE VEHICLE WAS DRIVEN AT 60 MPH, THEREFORE THE FRONT P…
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THE BRAKES AND ROTORS CONTINUED TO WEAR PREMATURELY. THE DEALER STATED THAT THE ROTORS WERE WARPED. *AK THE ROTORS WERE WARPING DUE TO HARSH COMPOSITION OF THE BRAKE PAD. THE FRONT PADS AND ROTORS WERE REPLACED. THE ROTORS WERE OUT OF ROUND. THERE WAS PULSATION WHEN THE VEHICLE WAS DRIVEN AT 60 MPH, THEREFORE THE FRONT PADS AND ROTORS WERE REPLACED AGAIN, THE ROTORS WERE OUT OF ROUND AGAIN. ON ANOTHER OCCASION, THE CONSUMER FELT AS IS HE WERE GOING TO GET THROWN FROM THE VEHICLE DUE TO THE PULSATION. THE PADS AND ROTORS WERE CHANGED ON FOUR DIFFERENT OCCASIONS. *SC
NHTSA ODI #10117406